Merge branch 'public' into patch-42

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VLG17 2019-11-11 16:33:34 +02:00 committed by GitHub
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413 changed files with 14371 additions and 12442 deletions

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@ -7,7 +7,7 @@ see the [LICENSE](LICENSE) file, and grant you a license to any code in the repo
Microsoft, Windows, Microsoft Azure and/or other Microsoft products and services referenced in the documentation Microsoft, Windows, Microsoft Azure and/or other Microsoft products and services referenced in the documentation
may be either trademarks or registered trademarks of Microsoft in the United States and/or other countries. may be either trademarks or registered trademarks of Microsoft in the United States and/or other countries.
The licenses for this project do not grant you rights to use any Microsoft names, logos, or trademarks. The licenses for this project do not grant you rights to use any Microsoft names, logos, or trademarks.
Microsoft's general trademark guidelines can be found at http://go.microsoft.com/fwlink/?LinkID=254653. Microsoft's general trademark guidelines can be found at https://go.microsoft.com/fwlink/?LinkID=254653.
Privacy information can be found at https://privacy.microsoft.com/en-us/ Privacy information can be found at https://privacy.microsoft.com/en-us/

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@ -34,9 +34,8 @@
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@ -243,7 +243,7 @@ In the following table, we show you the features available in both Microsoft Edg
|-----------------------------------------------------------|:---------------------------------------------------------------------------------------------------------------------------------------------------------------:|:-------------------------------------------------------------------------------------------------------------------------------------------------------:| |-----------------------------------------------------------|:---------------------------------------------------------------------------------------------------------------------------------------------------------------:|:-------------------------------------------------------------------------------------------------------------------------------------------------------:|
| Print support | ![Supported](images/148767.png) | ![Not supported](images/148766.png) | | Print support | ![Supported](images/148767.png) | ![Not supported](images/148766.png) |
| Multi-tab support | ![Supported](images/148767.png) | ![Not supported](images/148766.png) | | Multi-tab support | ![Supported](images/148767.png) | ![Not supported](images/148766.png) |
| Allow/Block URL support | ![Supported](images/148767.png) <p>*\*For Microsoft Edge kiosk mode use* Windows Defender Firewall<em>. Microsoft kiosk browser has custom policy support.</em> | ![Supported](images/148767.png) | | Allow/Block URL support | ![Not Supported](images/148766.png) ![Supported](images/148767.png) |
| Configure Home Button | ![Supported](images/148767.png) | ![Supported](images/148767.png) | | Configure Home Button | ![Supported](images/148767.png) | ![Supported](images/148767.png) |
| Set Start page(s) URL | ![Supported](images/148767.png) | ![Supported](images/148767.png) <p>*Same as Home button URL* | | Set Start page(s) URL | ![Supported](images/148767.png) | ![Supported](images/148767.png) <p>*Same as Home button URL* |
| Set New Tab page URL | ![Supported](images/148767.png) | ![Not supported](images/148766.png) | | Set New Tab page URL | ![Supported](images/148767.png) | ![Not supported](images/148766.png) |
@ -255,7 +255,7 @@ In the following table, we show you the features available in both Microsoft Edg
| SKU availability | Windows 10 October 2018 Update<br>Professional, Enterprise, and Education | Windows 10 April 2018 Update<br>Professional, Enterprise, and Education | | SKU availability | Windows 10 October 2018 Update<br>Professional, Enterprise, and Education | Windows 10 April 2018 Update<br>Professional, Enterprise, and Education |
**\*Windows Defender Firewall**<p> **\*Windows Defender Firewall**<p>
To prevent access to unwanted websites on your kiosk device, use Windows Defender Firewall to configure a list of allowed websites, blocked websites or both. For more details, see [Windows Defender Firewall with Advanced Security Deployment](https://docs.microsoft.com/windows/security/threat-protection/windows-firewall/windows-firewall-with-advanced-security-deployment-guide). To prevent access to unwanted websites on your kiosk device, use Windows Defender Firewall to configure a list of allowed websites, blocked websites or both, using IP addresses. For more details, see [Windows Defender Firewall with Advanced Security Deployment Guide](https://docs.microsoft.com/windows/security/threat-protection/windows-firewall/windows-firewall-with-advanced-security-deployment-guide).
--- ---

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@ -5,12 +5,15 @@
## [HoloLens 2 hardware](hololens2-hardware.md) ## [HoloLens 2 hardware](hololens2-hardware.md)
## [Get your HoloLens 2 ready to use](hololens2-setup.md) ## [Get your HoloLens 2 ready to use](hololens2-setup.md)
## [Set up your HoloLens 2](hololens2-start.md) ## [Set up your HoloLens 2](hololens2-start.md)
## [HoloLens 2 fit and comfort FAQ](hololens2-fit-comfort-faq.md)
## [Supported languages for HoloLens 2](hololens2-language-support.md)
## [Getting around HoloLens 2](hololens2-basic-usage.md) ## [Getting around HoloLens 2](hololens2-basic-usage.md)
# Get started with HoloLens (1st gen) # Get started with HoloLens (1st gen)
## [HoloLens (1st gen) hardware](hololens1-hardware.md) ## [HoloLens (1st gen) hardware](hololens1-hardware.md)
## [Get your HoloLens (1st gen) ready to use](hololens1-setup.md) ## [Get your HoloLens (1st gen) ready to use](hololens1-setup.md)
## [Set up your HoloLens (1st gen)](hololens1-start.md) ## [Set up your HoloLens (1st gen)](hololens1-start.md)
## [HoloLens (1st gen) fit and comfort FAQ](hololens1-fit-comfort-faq.md)
## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md) ## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md)
## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md) ## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md)
@ -23,16 +26,16 @@
## [Set up ring based updates for HoloLens](hololens-updates.md) ## [Set up ring based updates for HoloLens](hololens-updates.md)
## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md) ## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md)
# User management and access management
## [Share your HoloLens with multiple people](hololens-multiple-users.md)
## [Set up HoloLens as a kiosk (single application access)](hololens-kiosk.md)
## [Set up limited application access](hololens-kiosk.md)
# Navigating Windows Holographic # Navigating Windows Holographic
## [Start menu and mixed reality home](holographic-home.md) ## [Start menu and mixed reality home](holographic-home.md)
## [Use your voice with HoloLens](hololens-cortana.md) ## [Use your voice with HoloLens](hololens-cortana.md)
## [Find and save files](hololens-find-and-save-files.md) ## [Find and save files](hololens-find-and-save-files.md)
## [Create, share, and view photos and video](holographic-photos-and-video.md) ## [Create, share, and view photos and video](holographic-photos-and-videos.md)
# User management and access management
## [Share your HoloLens with multiple people](hololens-multiple-users.md)
## [Set up HoloLens as a kiosk (single application access)](hololens-kiosk.md)
## [Set up limited application access](hololens-kiosk.md)
# Holographic Applications # Holographic Applications
## [Try 3D Viewer](holographic-3d-viewer-beta.md) ## [Try 3D Viewer](holographic-3d-viewer-beta.md)
@ -47,12 +50,15 @@
# Hologram optics and placement in space # Hologram optics and placement in space
## [Tips for viewing clear Holograms](hololens-calibration.md) ## [Tips for viewing clear Holograms](hololens-calibration.md)
## [Mapping physical spaces with HoloLens](hololens-spaces.md) ## [Environment considerations for HoloLens](hololens-environment-considerations.md)
## [Spatial mapping on HoloLens](hololens-spaces.md)
# Recovery and troubleshooting # Update and recovery
## [Restore HoloLens 2 using Advanced Recovery Companion](hololens-recovery.md) ## [Join the Windows Insider program](hololens-insider.md)
## [Restart, reset, or recover the HoloLens](hololens-restart-recover.md) ## [Managing HoloLens updates](hololens-updates.md)
## [Restart, reset, or recover](hololens-recovery.md)
## [Known issues](hololens-known-issues.md)
## [Frequently asked questions](hololens-faq.md)
# [Give us feedback](hololens-feedback.md) # [Give us feedback](hololens-feedback.md)
# [Insider preview for Microsoft HoloLens](hololens-insider.md)
# [Change history for Microsoft HoloLens documentation](change-history-hololens.md) # [Change history for Microsoft HoloLens documentation](change-history-hololens.md)

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@ -43,8 +43,9 @@
"./": { "./": {
"depot_name": "Win.itpro-hololens", "depot_name": "Win.itpro-hololens",
"folder_relative_path_in_docset": "./" "folder_relative_path_in_docset": "./"
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@ -52,5 +53,15 @@
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"contributors_to_exclude": [
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"claydetels19",
"Kellylorenebaker",
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"tiburd",
"garycentric"
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@ -6,9 +6,10 @@ ms.sitesec: library
author: Teresa-Motiv author: Teresa-Motiv
ms.author: v-tea ms.author: v-tea
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
ms.date: 9/3/19 ms.date: 10/30/2019
ms.reviewer: ms.reviewer: scooley
audience: ITPro
manager: jarrettr manager: jarrettr
appliesto: appliesto:
- HoloLens (1st gen) - HoloLens (1st gen)
@ -59,22 +60,22 @@ If you're having trouble after reading these topics, see [Troubleshooting](#trou
- Scale/rotation/translation animation on individual objects - Scale/rotation/translation animation on individual objects
- Skeletal (rigged) animation with skinning - Skeletal (rigged) animation with skinning
- Maximum of 4 influences per vertex - Maximum of 4 influences per vertex
### Materials ### Materials
- Lambert and Phong materials are supported, with adjustable parameters - Lambert and Phong materials are supported, with adjustable parameters
- Supported material properties for Lambert - Supported material properties for Lambert
- Main Texture (RGB + Alpha Test) - Main Texture (RGB + Alpha Test)
- Diffuse Color (RGB) - Diffuse Color (RGB)
- Ambient Color (RGB) - Ambient Color (RGB)
- Supported material properties for Phong - Supported material properties for Phong
- Main Texture (RGB + Alpha Test) - Main Texture (RGB + Alpha Test)
- Diffuse Color (RGB) - Diffuse Color (RGB)
- Ambient Color (RGB) - Ambient Color (RGB)
- Specular Color (RGB) - Specular Color (RGB)
- Shininess - Shininess
- Reflectivity - Reflectivity
- Custom materials are not supported - Custom materials are not supported
- Maximum of one material per mesh - Maximum of one material per mesh
- Maximum of one material layer - Maximum of one material layer

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@ -35,7 +35,6 @@ You can install your own applications on HoloLens either by using the Device Por
> Make sure to reference any associated dependency and certificate files. > Make sure to reference any associated dependency and certificate files.
1. Select **Go**. 1. Select **Go**.
![Install app form in Windows Device Portal on Microsoft HoloLens](images/deviceportal-appmanager.jpg) ![Install app form in Windows Device Portal on Microsoft HoloLens](images/deviceportal-appmanager.jpg)
### Deploying from Microsoft Visual Studio 2015 ### Deploying from Microsoft Visual Studio 2015
@ -44,7 +43,6 @@ You can install your own applications on HoloLens either by using the Device Por
1. Open the project's **Properties**. 1. Open the project's **Properties**.
1. Select the following build configuration: **Master/x86/Remote Machine**. 1. Select the following build configuration: **Master/x86/Remote Machine**.
1. When you select **Remote Machine**: 1. When you select **Remote Machine**:
- Make sure the address points to the Wi-Fi IP address of your HoloLens. - Make sure the address points to the Wi-Fi IP address of your HoloLens.
- Set authentication to **Universal (Unencrypted Protocol)**. - Set authentication to **Universal (Unencrypted Protocol)**.
1. Build your solution. 1. Build your solution.

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@ -1,53 +0,0 @@
---
title: Create, share, and view photos and video
description: Create, share, and view photos and video
ms.assetid: 1b636ec3-6186-4fbb-81b2-71155aef0593
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: Teresa-Motiv
ms.author: v-tea
ms.topic: article
ms.localizationpriority: high
ms.date: 8/12/19
ms.reviewer:
manager: jarrettr
appliesto:
- HoloLens (1st gen)
- HoloLens 2
---
# Create, share, and view photos and video
Use your HoloLens to take photos and videos that capture the holograms you've placed in your world.
To sync your photos and videos to OneDrive, open the OneDrive app and select **Settings** > **Camera upload**, and then turn on **Camera upload**.
## Take a photo on HoloLens (1st gen)
Use the open the **Start** menu, and then select the Photos app.
Use gaze to position the photo frame, then air tap to take the picture. The picture will be saved to your collection in the Photos app.</p>
Want to snap a quick picture? Press the [volume up and volume down buttons](hololens1-hardware.md#hololens-components) at the same time.
## Take a video on HoloLens (1st gen)
Use the bloom gesture to go to **Start**, then select **Video**. Use gaze to position the video frame, then air tap to start recording. To stop recording, use bloom once. The video will be saved to your collection in the Photos app.
To start recording more quickly, press and hold the volume up and volume down buttons simultaneously until a three-second countdown begins. To stop recording, tap both buttons.
> [!TIP]
> You can always have Cortana take a photo or a video for you. Just say "Hey Cortana, take a photo" or "Hey Cortana, take a video." [What else can I say to Cortana?](hololens-cortana.md)
## Find your photos and videos
To see your photos from OneDrive, select **More** > **Settings**, and then turn on **Show my cloud-only content from OneDrive**. (You'll need to sign in to the Photos app with your Microsoft account, if you haven't already.)
To pin a photo or video in your world, open it, then select **Place in mixed world**. Use tap and hold to move it to where you want it.
## Share photos and videos
To share images to a social network, in the Collection view, tap and hold the photo you want to share, then select **Share**. Select **Share Assistant**, then select the app that you want to share to.
You can also share directly from the camera app right after you take a photo&mdash;at the top of the image, select **Share**.

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@ -0,0 +1,150 @@
---
title: Capture and manage mixed reality photos and videos
description: Learn how to capture, view, and share mixed reality photos and videos, using HoloLens.
keywords: hololens, photo, video, capture, mrc, mixed reality capture, photos, camera, stream, livestream, demo
ms.assetid: 1b636ec3-6186-4fbb-81b2-71155aef0593
ms.prod: hololens
ms.sitesec: library
author: mattzmsft
ms.author: mazeller
ms.topic: article
audience: ITPro
ms.localizationpriority: medium
ms.date: 10/28/2019
manager: jarrettr
appliesto:
- HoloLens (1st gen)
- HoloLens 2
---
# Create mixed reality photos and videos
HoloLens gives users the experience of mixing the real world with the digital world. Mixed reality capture (MRC) lets you capture that experience as a photo or video, or share what you see with others in real-time.
Mixed reality capture uses a first-person point of view so other people can see holograms as you see them. For a third-person point of view, use [spectator view](https://docs.microsoft.com/windows/mixed-reality/spectator-view). Spectator view is especially useful for demos.
While it's fun to share videos amongst friends and colleagues, videos can also help teach other people to use an app or to communicate problems with apps and experiences.
> [!NOTE]
> If you can't launch mixed reality capture experiences and your HoloLens is a work device, check with your system administrator. Access to the camera can be restricted through company policy.
## Capture a mixed reality photo
There are several ways to take a photo of mixed reality on HoloLens; you can use hardware buttons, voice, or the Start menu.
### Hardware buttons to take photos
To take a quick photo of your current view, press the volume up and volume down buttons at the same time. This is a bit like the HoloLens version of a screenshot or print screen.
- [Button locations on HoloLens 2](hololens2-hardware.md)
- [Button locations on HoloLens (1st gen)](hololens1-hardware.md#hololens-components)
> [!NOTE]
> Holding the **volume up** and **volume down** buttons for three seconds will start recording a video rather than taking a photo. To stop recording, tap both **volume up** and **volume down** buttons simultaneously.
### Voice commands to take photos
Cortana can also take a picture. Say: "Hey Cortana, take a picture."
### Start menu to take photos
Use the Start gesture to go to **Start**, then select the **camera** icon.
Point your head in the direction of what you want to capture, then [air tap](hololens2-basic-usage.md#touch-holograms-near-you) to take a photo. You can continue to air tap and capture additional photos. Any photos you capture will be saved to your device.
Use the Start gesture again to end photo capture.
## Capture a mixed reality video
There are several ways to record a video of mixed reality on HoloLens; you can use hardware buttons, voice, or the Start menu.
### Hardware buttons to record videos
The quickest way to record a video is to press and hold the **volume up** and **volume down** buttons simultaneously until a three-second countdown begins. To stop recording, tap both buttons simultaneously.
> [!NOTE]
> Quickly pressing the **volume up** and **volume down** buttons at the same time will take a photo rather than recording a video.
### Voice to record videos
Cortana can also record a video. Say: "Hey Cortana, start recording." To stop a video, say "Hey Cortana, stop recording."
### Start menu to record videos
Use the Start gesture to go to **Start**, then select the **video** icon. Point your head in the direction of what you want to capture, then [air tap](hololens2-basic-usage.md#touch-holograms-near-you) to start recording. There will be a three second countdown and your recording will begin.
To stop recording, use the Start gesture and select the highlighted **video** icon. The video will be saved to your device.
> [!NOTE]
> **Applies to HoloLens (1st gen) only**
> The [Windows 10 October 2018 Update](https://docs.microsoft.com/windows/mixed-reality/release-notes-october-2018) changes how the Start gesture and Windows button behave on HoloLens (1st gen). Before the update, the Start gesture or Windows button would stop a video recording. After the update, however, the Start gesture or Windows button opens the **Start** menu (or the **quick actions menu** if you are in an immersive app), from which you can select the highlighted **video** icon to stop recording.
## Share what you see in real-time
You can share what you see in HoloLens with friends and colleagues in real-time. There are a few methods available:
1. Connecting to a Miracast-enabled device or adapter to watch on a TV.
1. Using [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal) to watch on a PC
1. Using the [Microsoft HoloLens companion app](https://www.microsoft.com/store/productId/9NBLGGH4QWNX) to watch on a PC.
1. Deploying the [Microsoft Dynamics 365 Remote Assist](https://dynamics.microsoft.com/en-us/mixed-reality/remote-assist) app, which enables front-line workers to stream what they see to a remote expert. The remote expert can then guide the front-line worker verbally or by annotating in their world.
> [!NOTE]
> Sharing what you see via Windows Device Portal or Microsoft HoloLens companion app requires your HoloLens to be in [Developer mode](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal#setting-up-hololens-to-use-windows-device-portal).
### Stream video with Miracast
Use the Start gesture to go to **Start**, then select the **connect** icon. From the picker that appears, select the Miracast-enabled device or adapter to which you want to connect.
To stop sharing, use the Start gesture and select the highlighted **connect** icon. Because you were streaming, nothing will be saved to your device.
> [!NOTE]
> Miracast support was enabled on HoloLens (1st gen) beginning with the [Windows 10 October 2018 Update](https://docs.microsoft.com/windows/mixed-reality/release-notes-october-2018).
### Real time video with Windows Device Portal
Because sharing via Windows Device Portal requires Developer mode to be enabled on HoloLens, follow the instructions in our developer documentation to [set up Developer mode and navigate Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
### Microsoft HoloLens companion app
Because sharing via the Microsoft HoloLens companion app requires Developer mode to be enabled on HoloLens, follow the instructions in our developer documentation to [set up Developer mode](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal). Then, download the [Microsoft HoloLens companion app](https://www.microsoft.com/store/productId/9NBLGGH4QWNX) and follow the instructions within the app to connect to your HoloLens.
Once the app is set up with your HoloLens, select the **Live stream** option from the app's main menu.
## View your mixed reality photos and videos
Mixed reality photos and videos are saved to the device's "Camera Roll". You can browse the contents of this folder on your HoloLens with the File Explorer app (navigate to Pictures > Camera Roll).
You can also view your mixed reality photos and videos in the Photos app, which is pre-installed on HoloLens. To pin a photo in your world, select it in the Photos app and choose **Place in mixed world**. You can move the photo around your world after it's been placed.
To view and/or save your mixed reality photos and videos on a PC connected to HoloLens, you can use [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal#mixed-reality-capture) or your [PC's File Explorer via MTP](https://docs.microsoft.com/windows/mixed-reality/release-notes-april-2018#new-features-for-hololens).
## Share your mixed reality photos and videos
After capturing a mixed reality photo or video, a preview will appear. Select the **share** icon above the preview to bring up the share assistant. From there, you can select the end point to which you'd like to share that photo or video.
You can also share mixed reality photos and videos from OneDrive, by automatically uploading your mixed reality photos and videos. Open the OneDrive app on HoloLens and sign in with a personal [Microsoft account](https://account.microsoft.com) if you haven't already. Select the **settings** icon and choose **Camera upload**. Turn Camera upload on. Your mixed reality photos and videos will now be uploaded to OneDrive each time you launch the app on HoloLens.
> [!NOTE]
> You can only enable camera upload in OneDrive if youre signed into OneDrive with a personal Microsoft account. If you set up HoloLens with a work or school account, you can add a personal Microsoft account in the OneDrive app to enable this feature.
## Limitations of mixed reality capture
- While using mixed reality capture, the framerate of HoloLens will be halved to 30 Hz.
- Videos have a maximum length of five minutes.
- The resolution of photos and videos may be reduced if the photo/video camera is already in use by another application, while live streaming, or when system resources are low.
## Default file format and resolution
### Default photo format and resolution
| Device | Format | Extension | Resolution |
|----------|----------|----------|----------|
| HoloLens 2 | [JPEG](https://en.wikipedia.org/wiki/JPEG) | .jpg | 3904x2196px |
| HoloLens (1st gen) | [JPEG](https://en.wikipedia.org/wiki/JPEG) | .jpg | 1408x792px |
### Recorded video format and resolution
| Device | Format | Extension | Resolution | Speed | Audio |
|----------|----------|----------|----------|----------|----------|
| HoloLens 2 | [MPEG-4](https://en.wikipedia.org/wiki/MPEG-4) | .mp4 | 1920x1080px | 30fps | 48kHz Stereo |
| HoloLens (1st gen) | [MPEG-4](https://en.wikipedia.org/wiki/MPEG-4) | .mp4 | 1216x684px | 24fps | 48kHz Stereo |

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@ -3,7 +3,7 @@ title: Find, install, and uninstall applications
description: The Microsoft Store is your source for apps and games that work with HoloLens. Learn more about finding, installing, and uninstalling holographic apps. description: The Microsoft Store is your source for apps and games that work with HoloLens. Learn more about finding, installing, and uninstalling holographic apps.
ms.assetid: cbe9aa3a-884f-4a92-bf54-8d4917bc3435 ms.assetid: cbe9aa3a-884f-4a92-bf54-8d4917bc3435
ms.reviewer: v-miegge ms.reviewer: v-miegge
ms.date: 8/30/2019 ms.date: 08/30/2019
manager: jarrettr manager: jarrettr
keywords: hololens, store, uwp, app, install keywords: hololens, store, uwp, app, install
ms.prod: hololens ms.prod: hololens
@ -11,7 +11,7 @@ ms.sitesec: library
author: mattzmsft author: mattzmsft
ms.author: mazeller ms.author: mazeller
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
appliesto: appliesto:
- HoloLens (1st gen) - HoloLens (1st gen)
- HoloLens 2 - HoloLens 2
@ -33,7 +33,7 @@ Open the Microsoft Store from the **Start** menu. Then browse for apps and games
## Install apps ## Install apps
To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](http://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**. To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](https://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**.
1. To open the [**Start** menu](holographic-home.md), perform a [bloom](hololens1-basic-usage.md) gesture or tap your wrist. 1. To open the [**Start** menu](holographic-home.md), perform a [bloom](hololens1-basic-usage.md) gesture or tap your wrist.
2. Select the Store app and then tap to place this tile into your world. 2. Select the Store app and then tap to place this tile into your world.

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@ -0,0 +1,217 @@
---
title: Frequently asked questions about HoloLens and holograms
description: Do you have a quick question about HoloLens or interacting with holograms? This article provides a quick answer and more resources.
keywords: hololens, faq, known issue, help
ms.prod: hololens
ms.sitesec: library
author: Teresa-Motiv
ms.author: v-tea
ms.topic: article
audience: ITPro
ms.localizationpriority: medium
ms.date: 10/30/2019
ms.reviewer:
manager: jarrettr
appliesto:
- HoloLens (1st gen)
- HoloLens 2
---
# HoloLens and holograms: Frequently asked questions
Here are some answers to questions you might have about using HoloLens, placing holograms, working with spaces, and more.
Any time you're having problems, make sure HoloLens is [charged up](https://support.microsoft.com/help/12627/hololens-charge-your-hololens). Try [restarting it](hololens-restart-recover.md) to see if that fixes things. And please use the Feedback app to send us info about the issue&mdash;you'll find it on the [**Start** menu](holographic-home.md).
For tips about wearing your HoloLens, see [HoloLens fit and comfort: FAQ](https://support.microsoft.com/help/13405/hololens-fit-and-comfort-faq).
This FAQ addresses the following questions and issues:
<a id="list"></a>
- [My holograms don't look right or are moving around](#my-holograms-dont-look-right-or-are-moving-around)
- [I see a message that says "Finding your space"](#i-see-a-message-that-says-finding-your-space)
- [I'm not seeing the holograms I expect to see in my space](#im-not-seeing-the-holograms-i-expect-to-see-in-my-space)
- [I can't place holograms where I want](#i-cant-place-holograms-where-i-want)
- [Holograms disappear or are encased in other holograms or objects](#holograms-disappear-or-are-encased-in-other-holograms-or-objects)
- [I can see holograms that are on the other side of a wall](#i-can-see-holograms-that-are-on-the-other-side-of-a-wall)
- [When I place a hologram on a wall, it seems to float](#when-i-place-a-hologram-on-a-wall-it-seems-to-float)
- [Apps appear too close to me when I'm trying to move them](#apps-appear-too-close-to-me-when-im-trying-to-move-them)
- [I'm getting a low disk space error](#im-getting-a-low-disk-space-error)
- [HoloLens doesn't respond to my gestures](#hololens-doesnt-respond-to-my-gestures)
- [HoloLens doesn't respond to my voice](#hololens-doesnt-respond-to-my-voice)
- [I'm having problems pairing or using a Bluetooth device](#im-having-problems-pairing-or-using-a-bluetooth-device)
- [I'm having problems with the HoloLens clicker](#im-having-problems-with-the-hololens-clicker)
- [I can't connect to Wi-Fi](#i-cant-connect-to-wi-fi)
- [My HoloLens isn't running well, is unresponsive, or won't start](#my-hololens-isnt-running-well-is-unresponsive-or-wont-start)
- [How do I delete all spaces?](#how-do-i-delete-all-spaces)
- [I cannot find or use the keyboard to type in the HoloLens 2 Emulator](#i-cannot-find-or-use-the-keyboard-to-type-in-the-hololens-2-emulator)
## My holograms don't look right or are moving around
If your holograms don't look right (for example, they're jittery or shaky, or you see black patches on top of them), try one of these fixes:
- [Clean your device visor](hololens1-hardware.md#care-and-cleaning) and make sure nothing is blocking the sensors.
- Make sure you're in a well-lit room without a lot of direct sunlight.
- Try walking around and gazing at your surroundings so HoloLens can scan them more completely.
- If you've placed a lot of holograms, try removing some.
If you're still having problems, trying running the Calibration app, which calibrates your HoloLens just for you, to help keep your holograms looking their best. Go to **Settings **>** System **>** Utilities**. Under Calibration, select **Open Calibration**.
[Back to list](#list)
## I see a message that says Finding your space
When HoloLens is learning or loading a space, you might see a brief message that says "Finding your space." If this message continues for more than a few seconds, you'll see another message under the Start menu that says "Still looking for your space."
These messages mean that HoloLens is having trouble mapping your space. When this happens, you'll be able to open apps, but you won't be able to place holograms in your environment.
If you see these messages often, try the following:
- Make sure you're in a well-lit room without a lot of direct sunlight.
- Make sure your device visor is clean. [Learn how](hololens1-hardware.md#care-and-cleaning).
- Make sure you have a strong Wi-Fi signal. If you enter a new environment that has no Wi-Fi or a weak signal, HoloLens won't be able find your space. Check your Wi-Fi connection by going to **Settings **> **Network &amp; Internet** >** Wi-Fi**.
- Try moving more slowly.
[Back to list](#list)
## I'm not seeing the holograms I expect to see in my space
If you don't see holograms you placed, or you're seeing some you don't expect, try the following:
- Try turning on some lights. HoloLens works best in a well-lit space.
- Remove holograms you don't need by going to **Settings** > **System** > **Holograms** > **Remove nearby holograms**. Or, if needed, select **Remove all holograms**.
> [!NOTE]
> If the layout or lighting in your space changes significantly, your device might have trouble identifying your space and showing your holograms.
[Back to list](#list)
## I can't place holograms where I want
Here are some things to try if you're having trouble placing holograms:
- Stand about 1 to 3 meters from where you're trying to place the hologram.
- Don't place holograms on black or reflective surfaces.
- Make sure you're in a well-lit room without a lot of direct sunlight.
- Walk around the rooms so HoloLens can rescan your surroundings. To see what's already been scanned, air tap to reveal the mapping mesh graphic.
[Back to list](#list)
## Holograms disappear or are encased in other holograms or objects
If you get too close to a hologram, it will temporarily disappear&mdash;just move away from it. Also, if you've placed a lot of holograms close together, some may disappear. Try removing a few.
Holograms can also be blocked or encased by other holograms or by objects such as walls. If this happens, try one of the following:
- If the hologram is encased in another hologram, move it to another location: select **Adjust**, then tap and hold to position it.
- If the hologram is encased in a wall, select **Adjust**, then walk toward the wall until the hologram appears. Tap and hold, then pull the hologram forward and out of the wall.
- If you can't move the hologram with gestures, use your voice to remove it. Gaze at the hologram, then say "Remove." Then reopen it and place it in a new location.
[Back to list](#list)
## I can see holograms that are on the other side of a wall
If you're very close to a wall, or if HoloLens hasn't scanned the wall yet, you'll be able to see holograms that are in the next room. Stand 1 to 3 meters from the wall and gaze to scan it.
If HoloLens has problems scanning the wall, it might be because there's a black or reflective object nearby (for example, a black couch or a stainless steel refrigerator). If there is, scan the other side of the wall.
[Back to list](#list)
## When I place a hologram on a wall, it seems to float
Holograms placed on walls will appear to be an inch or so away from the wall. If they appear farther away, try the following:
- Stand 1 to 3 meters from the wall when you place a hologram and face the wall straight on.
- Air tap the wall to reveal the mapping mesh graphic. Make sure the mesh is lined up with the wall. If it isn't, remove the hologram, rescan the wall, and try again.
- If the issue persists, run the Calibration app. You'll find it in **Settings** > **System** > **Utilities**.
[Back to list](#list)
## Apps appear too close to me when I'm trying to move them
Try walking around and looking at the area where you're placing the app so HoloLens will scan it from different angles. [Cleaning your device visor](hololens1-hardware.md#care-and-cleaning) may also help.
[Back to list](#list)
## I'm getting a low disk space error
Free up some storage space by doing one or more of the following:
- Remove some of the holograms you've placed, or remove some saved data from within apps. [How do I find my data?](hololens-find-and-save-files.md)
- Delete some pictures and videos in the Photos app.
- Uninstall some apps from your HoloLens. In the All apps list, tap and hold the app you want to uninstall, then select **Uninstall**. (This will also delete any of the app's data stored on the device.)
[Back to list](#list)
## HoloLens doesn't respond to my gestures
To make sure HoloLens can see your gestures, keep your hand in the gesture frame, which extends a couple of feet on either side of you. HoloLens can also best see your hand when you hold it about 18 inches in front of your body (though you don't have to be precise about this). When HoloLens can see your hand, the cursor will change from a dot to a ring. Learn more about [using gestures in HoloLens 2](hololens2-basic-usage.md) or [using gestures in HoloLens (1st gen)](hololens1-basic-usage.md).
[Back to list](#list)
## HoloLens doesn't respond to my voice
If Cortana isn't responding to your voice, make sure Cortana is on. In the **All apps** list, select **Cortana** > **Menu** > **Notebook** > **Settings** to make changes. To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
[Back to list](#list)
## I'm having problems pairing or using a Bluetooth device
If you're having problems [pairing a Bluetooth device](hololens-connect-devices.md), try the following:
- Go to **Settings** > **Devices** and make sure Bluetooth is turned on. If it is, try turning if off and on again.
- Make sure your Bluetooth device is fully charged or has fresh batteries.
- If you still can't connect, [restart your HoloLens](hololens-recovery.md).
If you're having trouble using a Bluetooth device, make sure it's a supported device. Supported devices include:
- English-language QWERTY Bluetooth keyboards, which can be used anywhere you use the holographic keyboard.
- Bluetooth mice.
- The [HoloLens clicker](hololens1-clicker.md).
Other Bluetooth HID and GATT devices can be paired, but they might require a companion app from Microsoft Store to work with HoloLens.
HoloLens doesn't support Bluetooth audio profiles. Bluetooth audio devices, such as speakers and headsets, may appear as available in HoloLens settings, but they aren't supported.
[Back to list](#list)
## I'm having problems with the HoloLens clicker
Use the [clicker](hololens1-clicker.md) to select, scroll, move, and resize holograms. Additional clicker gestures may vary from app to app.
If you're having trouble using the clicker, make sure its charged and paired with your HoloLens. If the battery is low, the indicator light will blink amber. To see if its paired, go to **Settings** > **Devices** and see if it shows up there. [Pair the clicker](hololens-connect-devices.md#pair-the-clicker).
If the clicker is charged and paired and you're still having problems, reset it by holding down the main button and the pairing button for 15 seconds. Then pair the clicker with your HoloLens again.
If that doesn't help, see [Restart or recover the HoloLens clicker](hololens1-clicker.md#restart-or-recover-the-clicker).
[Back to list](#list)
## I can't connect to Wi-Fi
Here are some things to try if you can't connect to Wi-Fi on HoloLens:
- Make sure Wi-Fi is turned on. Bloom to go to Start, then select **Settings** > **Network &amp; Internet** > **Wi-Fi** to check. If Wi-Fi is on, try turning it off and on again.
- Move closer to the router or access point.
- Restart your Wi-Fi router, then [restart HoloLens](hololens-recovery.md). Try connecting again.
- If none of these things work, check to make sure your router is using the latest firmware. You can find this information on the manufacturers website.
[Back to list](#list)
## My HoloLens isn't running well, is unresponsive, or won't start
If your device isn't performing properly, see [Restart, reset, or recover HoloLens](hololens-recovery.md).
[Back to list](#list)
## How do I delete all spaces?
*Coming soon*
[Back to list](#list)
## I cannot find or use the keyboard to type in the HoloLens 2 Emulator
*Coming soon*
[Back to list](#list)

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@ -1,11 +1,12 @@
--- ---
title: Commercial features title: Commercial features
description: The Microsoft HoloLens Commercial Suite includes features that make it easier for businesses to manage HoloLens devices. HoloLens 2 devices are equipped with commercial features by default. description: The Microsoft HoloLens Commercial Suite includes features that make it easier for businesses to manage HoloLens devices. HoloLens 2 devices are equipped with commercial features by default.
keywords: HoloLens, commercial, features, mdm, mobile device management, kiosk mode
author: scooley author: scooley
ms.author: scooley ms.author: scooley
ms.date: 08/26/19 ms.date: 08/26/2019
ms.topic: article ms.topic: article
keywords: HoloLens, commercial, features, mdm, mobile device management, kiosk mode audience: ITPro
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
ms.localizationpriority: high ms.localizationpriority: high
@ -53,7 +54,7 @@ HoloLens (1st gen) came with two licensing options, the developer license and a
|Ability to block unenrollment | |✔️ |✔️ | |Ability to block unenrollment | |✔️ |✔️ |
|Cert-based corporate Wi-Fi access | |✔️ |✔️ | |Cert-based corporate Wi-Fi access | |✔️ |✔️ |
|Microsoft Store (Consumer) |Consumer |Filter by using MDM |Filter by using MDM | |Microsoft Store (Consumer) |Consumer |Filter by using MDM |Filter by using MDM |
[Business Store Portal](https://docs.microsoft.com/microsoft-store/working-with-line-of-business-apps) | |✔️ |✔️ | |[Business Store Portal](https://docs.microsoft.com/microsoft-store/working-with-line-of-business-apps) | |✔️ |✔️ |
|**Security and identity** | | | | |**Security and identity** | | | |
|Sign in by using Azure Active Directory (AAD) account |✔️ |✔️ |✔️ | |Sign in by using Azure Active Directory (AAD) account |✔️ |✔️ |✔️ |
|Sign in by using Microsoft Account (MSA) |✔️ |✔️ |✔️ | |Sign in by using Microsoft Account (MSA) |✔️ |✔️ |✔️ |

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@ -7,8 +7,8 @@ ms.sitesec: library
author: Teresa-Motiv author: Teresa-Motiv
ms.author: v-tea ms.author: v-tea
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
ms.date: 9/13/2019 ms.date: 09/13/2019
manager: jarrettr manager: jarrettr
appliesto: appliesto:
- HoloLens (1st gen) - HoloLens (1st gen)
@ -34,7 +34,7 @@ Classes of Bluetooth devices supported by HoloLens (1st gen):
- HoloLens (1st gen) clicker - HoloLens (1st gen) clicker
> [!NOTE] > [!NOTE]
> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported on HoloLens (1st gen). [Learn more](http://go.microsoft.com/fwlink/p/?LinkId=746660). > Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported on HoloLens (1st gen). [Learn more](https://go.microsoft.com/fwlink/p/?LinkId=746660).
### Pair a Bluetooth keyboard or mouse ### Pair a Bluetooth keyboard or mouse

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@ -106,7 +106,7 @@ Here are some things you can try saying (remember to say "Hey Cortana" first).
- Stop recording. (Stops recording a video.) - Stop recording. (Stops recording a video.)
- Call <*contact*>. (Requires Skype.) - Call <*contact*>. (Requires Skype.)
- What time is it? - What time is it?
- Show me the latest NBA scores. - Show me the latest NBA scores.
- How much battery do I have left? - How much battery do I have left?
- Tell me a joke. - Tell me a joke.

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@ -50,6 +50,7 @@ Provisioning packages are files created by the Windows Configuration Designer to
1. Find the XML license file that was provided when you purchased the Commercial Suite. 1. Find the XML license file that was provided when you purchased the Commercial Suite.
1. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
>[!NOTE] >[!NOTE]
>You can configure [additional settings in the provisioning package](hololens-provisioning.md). >You can configure [additional settings in the provisioning package](hololens-provisioning.md).
@ -87,7 +88,7 @@ Provisioning packages are files created by the Windows Configuration Designer to
1. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup. 1. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup.
>[!NOTE] >[!NOTE]
>If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package. >If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package.
## Verify device encryption ## Verify device encryption

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@ -1,16 +1,19 @@
--- ---
title: Enroll HoloLens in MDM (HoloLens) title: Enroll HoloLens in MDM
description: Enroll HoloLens in mobile device management (MDM) for easier management of multiple devices. description: Enroll HoloLens in mobile device management (MDM) for easier management of multiple devices.
ms.prod: hololens ms.prod: hololens
ms.mktglfcycl: manage
ms.sitesec: library ms.sitesec: library
author: dansimp ms.assetid: 2a9b3fca-8370-44ec-8b57-fb98b8d317b0
ms.author: dansimp author: scooley
ms.author: scooley
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
ms.date: 07/27/2017 ms.date: 07/15/2019
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
appliesto:
- HoloLens (1st gen)
- HoloLens 2
--- ---
# Enroll HoloLens in MDM # Enroll HoloLens in MDM
@ -39,3 +42,7 @@ When auto-enrollment is enabled, no additional manual enrollment is needed. When
1. Upon successful authentication to the MDM server, a success message is shown. 1. Upon successful authentication to the MDM server, a success message is shown.
Your device is now enrolled with your MDM server. The device will need to restart to acquire policies, certificates, and apps. The Settings app will now reflect that the device is enrolled in device management. Your device is now enrolled with your MDM server. The device will need to restart to acquire policies, certificates, and apps. The Settings app will now reflect that the device is enrolled in device management.
## Unenroll HoloLens from Intune
You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard.

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@ -0,0 +1,121 @@
---
title: Environment considerations for HoloLens
description: Get the best possible experience using HoloLens when you optimize the device for your eyes and environment. Many different environmental factors are fused together to enable tracking, but as a Mixed Reality developer, there are several factors you can keep in mind to tune a space for better holograms.
keywords: holographic frame, field of view, fov, calibration, spaces, environment, how-to
author: dorreneb
ms.author: dobrown
manager: jarrettr
ms.date: 8/29/2019
ms.prod: hololens
ms.topic: article
audience: ITPro
ms.localizationpriority: high
appliesto:
- HoloLens (1st gen)
- HoloLens 2
---
# Environment considerations for HoloLens
HoloLens blends the holographic with the "real" world, placing holograms in your surroundings. A holographic app window "hangs" on the wall, a holographic ballerina spins on the tabletop, bunny ears sit on top of your unwitting friends head. When youre using an immersive game or app, the holographic world will spread to fill your surroundings but youll still be able to see and move around the space.
The holograms you place will stay where youve put them, even if you turn off your device.
## Setting up an environment
HoloLens devices know how to place stable and accurate holograms by *tracking* users in a space. Without proper tracking, the device does not understand the environment or the user within it so holograms can appear in the wrong places, not appear in the same spot every time, or not appear at all. The data used to track users is represented in the *spatial map*.
Tracking performance is heavily influenced by the environment the user is in, and tuning an environment to induce stable and consistent tracking is an art rather than a science. Many different environmental factors are fused together to enable tracking, but as a Mixed Reality developer, there are several factors you can keep in mind to tune a space for better tracking.
### Lighting
Windows Mixed Reality uses visual light to track the user's location. When an environment is too bright, the cameras can get saturated, and nothing is seen. If the environment is too dark, the cameras cannot pick up enough information, and nothing is seen. Lighting should be even and sufficiently bright that a human can see without effort, but not so bright that the light is painful to look at.
Areas where there are points of bright light in an overall dim area are also problematic, as the camera has to adjust when moving in and out of bright spaces. This can cause the device to "get lost" and think that the change in light equates to a change in location. Stable light levels in an area will lead to better tracking.
Any outdoor lighting can also cause instability in the tracker, as the sun may vary considerably over time. For example, tracking in the same space in the summer vs. winter can produce drastically different results, as the secondhand light outside may be higher at different times of year.
If you have a luxmeter, a steady 500-1000 lux is a good place to start.
#### Types of lighting
Different types of light in a space can also influence tracking. Light bulbs pulse with the AC electricity running through it - if the AC frequency is 50Hz, then the light pulses at 50Hz. For a human, this pulsing is not noticed. However, HoloLens' 30fps camera sees these changes - some frames will be well-lit, some will be poorly lit, and some will be over-exposed as the camera tries to compensate for light pulses.
In the USA, electricity frequency standard is 60Hz, so light bulb pulses are harmonized with HoloLens' framerate - 60Hz pulses align with HoloLens' 30 FPS framerate. However, many countries have an AC frequency standard of 50Hz, which means some HoloLens frames will be taken during pulses, and others will not. In particular, fluorescent lighting in Europe has been known to cause issues.
There are a few things you can try to resolve flickering issues. Temperature, bulb age, and warm-up cycles are common causes of fluorescent flickering and replacing bulbs may help. Tightening bulbs and making sure current draws are constant can also help.
### Items in a space
HoloLens uses unique environmental landmarks, also known as *features*, to locate itself in a space.
A device can almost never track in a feature-poor area, as the device has no way of knowing where in space it is. Adding features to the walls of a space is usually a good way to improve tracking. Posters, symbols taped to a wall, plants, unique objects, or other similar items all help. A messy desk is a good example of an environment that leads to good tracking - there are a lot of different features in a single area.
Additionally, use unique features in the same space. The same poster repeated multiple times over a wall, for example, will cause device confusion as the HoloLens won't know which of the repetitive posters it is looking at. One common way of adding unique features is to use lines of masking tape to create unique, non-repetitive patterns along the walls and floor of a space.
A good question to ask yourself is: if you saw just a small amount of the scene, could you uniquely locate yourself in the space? If not, it's likely the device will have problems tracking as well.
#### Wormholes
If you have two areas or regions that look the same, the tracker may think they are the same. This results in the device tricking itself into thinking it is somewhere else. We call these types of repetitive areas *wormholes*.
To prevent wormholes, try to prevent identical areas in the same space. Identical areas can sometimes include factory stations, windows on a building, server racks, or work stations. Labelling areas or adding unique features to each similar-looking areas can help mitigate wormholes.
### Movement in a space
If your environment is constantly shifting and changing, the device has no stable features to locate against.
The more moving objects that are in a space, including people, the easier it is to lose tracking. Moving conveyor belts, items in different states of construction, and lots of people in a space have all been known to cause tracking issues.
The HoloLens can quickly adapt to these changes, but only when that area is clearly visible to the device. Areas that are not seen as frequently may lag behind reality, which can cause errors in the spatial map. For example, a user scans a friend and then turns around while the friend leaves the room. A 'ghost' representation of the friend will persist in the spatial mapping data until the user re-scans the now empty space.
### Proximity of the user to items in the space
Similarly to how humans cannot focus well on objects close to the eyes, HoloLens struggles when objects are close to it's cameras. If an object is too close to be seen with both cameras, or if an object is blocking one camera, the device will have far more issues with tracking against the object.
The cameras can see no closer than 15cm from an object.
### Surfaces in a space
Strongly reflective surfaces will likely look different depending on the angle, which affects tracking. Think of a brand new car - when you move around it, light reflects and you see different objects in the surface as you move. To the tracker, the different objects reflected in the surface represent a changing environment, and the device loses tracking.
Less shiny objects are easier to track against.
### Wi-Fi fingerprint considerations
As long as Wi-Fi is enabled, map data will be correlated with a Wi-Fi fingerprint, even when not connected to an actual WiFi network/router. Without Wi-Fi info, the space and holograms may be slightly slower to recognize. If the Wi-Fi signals change significantly, the device may think it is in a different space altogether.
Network identification (such as SSID or MAC address) is not sent to Microsoft, and all Wi-Fi references are kept local on the HoloLens.
## Mapping new spaces
When you enter a new space (or load an existing one), youll see a mesh graphic spreading over the space. This means your device is mapping your surroundings. While a HoloLens will learn a space over time, there are tips and tricks to map spaces.
## Environment management
There are two settings which enable users to “clean up” holograms and cause HoloLens to “forget" a space. They exist in **Holograms and environments** in the settings app, with the second setting also appearing under **Privacy** in the settings app.
1. **Delete nearby holograms**. When you select this setting, HoloLens will erase all anchored holograms and all stored map data for the “current space” where the device is located. A new map section would be created and stored in the database for that location once holograms are again placed in that same space.
1. **Delete all holograms**.By selecting this setting, HoloLens will erase ALL map data and anchored holograms in the entire databases of spaces. No holograms will be rediscovered and any holograms need to be newly placed to again store map sections in the database.
## Hologram quality
Holograms can be placed throughout your environment—high, low, and all around you—but youll see them through a [holographic frame](https://docs.microsoft.com/windows/mixed-reality/holographic-frame) that sits in front of your eyes. To get the best view, make sure to adjust your device so you can see the entire frame. And dont hesitate to walk around your environment and explore!
For your [holograms](https://docs.microsoft.com/windows/mixed-reality/hologram) to look crisp, clear, and stable, your HoloLens needs to be calibrated just for you. When you first set up your HoloLens, youll be guided through this process. Later on, if holograms dont look right or youre seeing a lot of errors, you can make adjustments.
If you are having trouble mapping spaces, try deleting nearby holograms and remapping the space.
### Calibration
If your holograms look jittery or shaky, or if youre having trouble placing holograms, the first thing to try is the [Calibration app](hololens-calibration.md). This app can also help if youre experiencing any discomfort while using your HoloLens.
To get to the Calibration app, go to **Settings** > **System** > **Utilities**. Select **Open Calibration** and follow the instructions.
If someone else is going to be using your HoloLens, they should run the Calibration app first so the device is set up properly for them.
## See also
- [Spatial mapping design](https://docs.microsoft.com/windows/mixed-reality/spatial-mapping-design)
- [Holograms](https://docs.microsoft.com/windows/mixed-reality/hologram)

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@ -80,4 +80,3 @@ To easily direct other people (such as co-workers, Microsoft staff, [forum](http
1. Enter your feedback. 1. Enter your feedback.
1. If you are reporting a reproducible issue, you can select **Reproduce**. Without closing Feedback Hub, reproduce the issue. After you finish, come back to Feedback Hub and select **Im done**. The app adds a mixed reality capture of your repro and relevant diagnostic logs to your feedback. 1. If you are reporting a reproducible issue, you can select **Reproduce**. Without closing Feedback Hub, reproduce the issue. After you finish, come back to Feedback Hub and select **Im done**. The app adds a mixed reality capture of your repro and relevant diagnostic logs to your feedback.
1. Select **Post feedback**, and youre done. 1. Select **Post feedback**, and youre done.

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@ -12,6 +12,9 @@ author: v-miegge
ms.author: v-miegge ms.author: v-miegge
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
appliesto:
- HoloLens (1st gen)
- HoloLens 2
--- ---
# Find and save files on HoloLens # Find and save files on HoloLens

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@ -10,6 +10,9 @@ ms.localizationpriority: medium
ms.date: 10/23/2018 ms.date: 10/23/2018
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
appliesto:
- HoloLens (1st gen)
- HoloLens 2
--- ---
# Insider preview for Microsoft HoloLens # Insider preview for Microsoft HoloLens

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@ -0,0 +1,169 @@
---
title: HoloLens known issues
description: This is the list of known issues that may affect HoloLens developers.
keywords: troubleshoot, known issue, help
author: mattzmsft
ms.author: mazeller
ms.date: 8/30/2019
ms.topic: article
HoloLens and holograms: Frequently asked questions
manager: jarrettr
ms.prod: hololens
appliesto:
- HoloLens 1
---
# HoloLens known issues
This is the current list of known issues for HoloLens that affect developers. Check here first if you are seeing an odd behavior. This list will be kept updated as new issues are discovered or reported, or as issues are addressed in future HoloLens software updates.
## Unable to connect and deploy to HoloLens through Visual Studio
>[!NOTE]
>Last Update: 8/8 @ 5:11PM - Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
Issue root-cause: Users who used Visual Studio 2015 or early releases of Visual Studio 2017 to deploy and debug applications on their HoloLens and then subsequently used the latest versions of Visual Studio 2017 or Visual Studio 2019 with the same HoloLens will be affected. The newer releases of Visual Studio deploy a new version of a component, but files from the older version are left over on the device, causing the newer version to fail. This causes the following error message: DEP0100: Please ensure that target device has developer mode enabled. Could not obtain a developer license on \<ip\> due to error 80004005.
### Workaround
Our team is currently working on a fix. In the meantime, you can use the following steps to work around the issue and help unblock deployment and debugging:
1. Open Visual Studio
1. Select **File** > **New** > **Project**.
1. Select **Visual C#** > **Windows Desktop** > **Console App (.NET Framework)**.
1. Give the project a name (such as "HoloLensDeploymentFix") and make sure the Framework is set to at least .NET Framework 4.5, then Select **OK**.
1. Right-click on the **References** node in Solution Explorer and add the following references (select to the **Browse** section and select **Browse**):
``` CMD
C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\Microsoft.Tools.Deploy.dll
C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\Microsoft.Tools.Connectivity.dll
C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\SirepInterop.dll
```
>[!NOTE]
>If you don't have 10.0.18362.0 installed, use the most recent version that you have.
1. Right-click on the project in Solution Explorer and select **Add** > **Existing Item**.
1. Browse to C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86 and change the filter to **All Files (\*.\*)**.
1. Select both SirepClient.dll and SshClient.dll, and Select **Add**.
1. Locate and select both files in Solution Explorer (they should be at the bottom of the list of files) and change **Copy to Output Directory** in the **Properties** window to **Copy always**.
1. At the top of the file, add the following to the existing list of `using` statements:
``` CMD
using Microsoft.Tools.Deploy;
using System.Net;
```
1. Inside of `static void Main(...)`, add the following code:
``` PowerShell
RemoteDeployClient client = RemoteDeployClient.CreateRemoteDeployClient();
client.Connect(new ConnectionOptions()
{
Credentials = new NetworkCredential("DevToolsUser", string.Empty),
IPAddress = IPAddress.Parse(args[0])
});
client.RemoteDevice.DeleteFile(@"C:\Data\Users\DefaultAccount\AppData\Local\DevelopmentFiles\VSRemoteTools\x86\CoreCLR\mscorlib.ni.dll");
```
1. Select **Build** > **Build Solution**.
1. Open a Command Prompt Window and cd to the folder that contains the compiled .exe file (for example, C:\MyProjects\HoloLensDeploymentFix\bin\Debug)
1. Run the executable and provide the device's IP address as a command-line argument. (If connected using USB, you can use 127.0.0.1, otherwise use the devices Wi-Fi IP address.) For example, "HoloLensDeploymentFix 127.0.0.1"
1. After the tool has exited without any messages (this should only take a few seconds), you will now be able to deploy and debug from Visual Studio 2017 or newer. Continued use of the tool is not necessary.
We will provide further updates as they become available.
## Issues launching the Microsoft Store and apps on HoloLens
> [!NOTE]
> Last Update: 4/2 @ 10 AM - Issue resolved.
You may experience issues when trying to launch the Microsoft Store and apps on HoloLens. We've determined that the issue occurs when background app updates deploy a newer version of framework packages in specific sequences while one or more of their dependent apps are still running. In this case, an automatic app update delivered a new version of the .NET Native Framework (version 10.0.25531 to 10.0.27413) caused the apps that are running to not correctly update for all running apps consuming the prior version of the framework. The flow for framework update is as follows:
1. The new framework package is downloaded from the store and installed
1. All apps using the older framework are updated to use the newer version
If step 2 is interrupted before completion then any apps for which the newer framework wasnt registered will fail to launch from the start menu. We believe any app on HoloLens could be affected by this issue.
Some users have reported that closing hung apps and launching other apps such as Feedback Hub, 3D Viewer or Photos resolves the issue for them&mdash;however, this does not work 100% of the time.
We have root caused that this issue was not caused the update itself, but a bug in the OS that resulted in the .NET Native framework update being handled incorrectly. We are pleased to announce that we have identified a fix and have released an update (OS version 17763.380) containing the fix.
To see if your device can take the update, please:
1. Go to the Settings app and open **Update & Security**.
1. Select **Check for Updates**.
1. If update to 17763.380 is available, please update to this build to receive the fix for the App Hang bug
1. Upon updating to this version of the OS, the Apps should work as expected.
Additionally, as we do with every HoloLens OS release, we have posted the FFU image to the [Microsoft Download Center](https://aka.ms/hololensdownload/10.0.17763.380).
If you would not like to take the update, we have released a new version of the Microsoft Store UWP app as of 3/29. After you have the updated version of the Store:
1. Open the Store and confirm that it loads.
1. Use the bloom gesture to open the menu.
1. Attempt to open previously broken apps.
1. If it still cannot be launched, tap and hold the icon of the broken app and select uninstall.
1. Resinstall these apps from the store.
If your device is still unable to load apps, you can sideload a version of the .NET Native Framework and Runtime through the download center by following these steps:
1. Please download [this zip file](https://download.microsoft.com/download/8/5/C/85C23745-794C-419D-B8D7-115FBCCD6DA7/netfx_1.7.zip) from the Microsoft Download Center. Unzipping will produce two files. Microsoft.NET.Native.Runtime.1.7.appx and Microsoft.NET.Native.Framework.1.7.appx
1. Please verify that your device is dev unlocked. If you havent done that before the instructions to do that are [here](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
1. You then want to get into the Windows Device Portal. Our recommendation is to do this over USB and you would do that by typing http://127.0.0.1:10080 into your browser.
1. After you have the Windows Device Portal up we need you to “side load” the two files that you downloaded. To do that you need to go down the left side bar until you get to the **Apps** section and select **Apps**.
1. You will then see a screen that is similar to the below. You want to go to the section that says **Install App** and browse to where you unzipped those two APPX files. You can only do one at a time, so after you select the first one, then click on “Go” under the Deploy section. Then do this for the second APPX file.
![Windows Device Portal to Install Side-Loaded app](images/20190322-DevicePortal.png)
1. At this point we believe your applications should start working again and that you can also get to the Store.
1. In some cases, it is necessary run the additional step of launching the 3D Viewer app before affected apps will launch.
We appreciate your patience as we have gone through the process to get this issue resolved, and we look forward to continued working with our community to create successful Mixed Reality experiences.
## Connecting to WiFi
During HoloLens Setup, there is a credential timeout of 2 minutes. The username/password needs to be entered within 2 minutes otherwise the username field will be automatically cleared.
We recommend using a Bluetooth keyboard for entering long passwords.
> [!NOTE]
> If the wrong network is selected during HoloLens Setup, the device will need to be fully reset. Instructions can be found [here.](hololens-restart-recover.md)
## Device Update
- 30 seconds after a new update, the shell may disappear one time. Please perform the **bloom** gesture to resume your session.
## Visual Studio
- See [Install the tools](https://docs.microsoft.com/windows/mixed-reality/install-the-tools) for the most up-to-date version of Visual Studio that is recommended for HoloLens development.
- When deploying an app from Visual Studio to your HoloLens, you may see the error: **The requested operation cannot be performed on a file with a user-mapped section open. (Exception from HRESULT: 0x800704C8)**. If this happens, try again and your deployment will generally succeed.
## Emulator
- Not all apps in the Microsoft Store are compatible with the emulator. For example, Young Conker and Fragments are not playable on the emulator.
- You cannot use the PC webcam in the Emulator.
- The Live Preview feature of the Windows Device Portal does not work with the emulator. You can still capture Mixed Reality videos and images.
## Unity
- See [Install the tools](https://docs.microsoft.com/windows/mixed-reality/install-the-tools) for the most up-to-date version of Unity recommended for HoloLens development.
- Known issues with the Unity HoloLens Technical Preview are documented in the [HoloLens Unity forums](https://forum.unity3d.com/threads/known-issues.394627/).
## Windows Device Portal
- The Live Preview feature in Mixed Reality capture may exhibit several seconds of latency.
- On the Virtual Input page, the Gesture and Scroll controls under the Virtual Gestures section are not functional. Using them will have no effect. The virtual keyboard on the same page works correctly.
- After enabling Developer Mode in Settings, it may take a few seconds before the switch to turn on the Device Portal is enabled.
## API
- If the application sets the [focus point](https://docs.microsoft.com/windows/mixed-reality/focus-point-in-unity) behind the user or the normal to camera.forward, holograms will not appear in Mixed Reality Capture photos or videos. Until this bug is fixed in Windows, if applications actively set the [focus point](https://docs.microsoft.com/windows/mixed-reality/focus-point-in-unity) they should ensure the plane normal is set opposite camera-forward (for example, normal = -camera.forward).
## Xbox Wireless Controller
- Xbox Wireless Controller S must be updated before it can be used with HoloLens. Ensure you are [up to date](https://support.xbox.com/xbox-one/accessories/update-controller-for-stereo-headset-adapter) before attempting to pair your controller with a HoloLens.
- If you reboot your HoloLens while the Xbox Wireless Controller is connected, the controller will not automatically reconnect to HoloLens. The Guide button light will flash slowly until the controller powers off after 3 minutes. To reconnect your controller immediately, power off the controller by holding the Guide button until the light turns off. When you power your controller on again, it will reconnect to HoloLens.
- If your HoloLens enters standby while the Xbox Wireless Controller is connected, any input on the controller will wake the HoloLens. You can prevent this by powering off your controller when you are done using it.

View File

@ -21,6 +21,8 @@ It's common to share one HoloLens with many people or to have many people share
## Share with multiple people, each using their own account ## Share with multiple people, each using their own account
**Prerequisite**: The HoloLens device must be running Windows 10, version 1803 or later. HoloLens (1st gen) also need to be [upgraded to Windows Holographic for Business](hololens-upgrade-enterprise.md).
When they use their own Azure Active Directory (Azure AD) accounts, multiple users can each keep their own user settings and user data on the device. When they use their own Azure Active Directory (Azure AD) accounts, multiple users can each keep their own user settings and user data on the device.
To make sure that multiple people can use their own accounts on your HoloLens, follow these steps to configure it: To make sure that multiple people can use their own accounts on your HoloLens, follow these steps to configure it:

View File

@ -1,17 +1,17 @@
--- ---
title: Use HoloLens offline title: Use HoloLens offline
description: To set up HoloLens, you'll need to connect to a Wi-Fi network description: To set up HoloLens, you'll need to connect to a Wi-Fi network
ms.assetid: b86f603c-d25f-409b-b055-4bbc6edcd301 keywords: hololens, offline, OOBE
ms.reviewer: jarrettrenshaw audience: ITPro
ms.date: 07/01/2019 ms.date: 07/01/2019
manager: v-miegge ms.assetid: b86f603c-d25f-409b-b055-4bbc6edcd301
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge author: v-miegge
ms.author: v-miegge ms.author: v-miegge
manager: v-miegge
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.prod: hololens
ms.sitesec: library
ms.localizationpriority: high
appliesto: appliesto:
- HoloLens (1st gen) - HoloLens (1st gen)
- HoloLens 2 - HoloLens 2
@ -35,6 +35,10 @@ HoloLens need a network connection to go through initial device set up. If your
| MSA | https://login.live.com/ppsecure/inlineconnect.srf?id=80600 | | MSA | https://login.live.com/ppsecure/inlineconnect.srf?id=80600 |
| MSA Pin | https://account.live.com/msangc?fl=enroll | | MSA Pin | https://account.live.com/msangc?fl=enroll |
Additional references:
- [Technical reference for AAD related IP ranges and URLs](https://docs.microsoft.com/office365/enterprise/urls-and-ip-address-ranges)
## HoloLens limitations ## HoloLens limitations
After your HoloLens is set up, you can use it without a Wi-Fi connection, but apps that use Internet connections will have limited capabilities when you use HoloLens offline. After your HoloLens is set up, you can use it without a Wi-Fi connection, but apps that use Internet connections will have limited capabilities when you use HoloLens offline.

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@ -1,55 +1,103 @@
--- ---
title: Restore HoloLens 2 using Advanced Recovery Companion title: Reset or recover your HoloLens
ms.reviewer: ms.reviewer: Both basic and advanced instructions for rebooting or resetting your HoloLens.
manager: dansimp
description: How to use Advanced Recovery Companion to flash an image to HoloLens 2. description: How to use Advanced Recovery Companion to flash an image to HoloLens 2.
keywords: how-to, reboot, reset, recover, hard reset, soft reset, power cycle, HoloLens, shut down, arc, advanced recovery companion
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
author: dansimp author: mattzmsft
ms.author: dansimp ms.author: mazeller
ms.date: 08/30/2019
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
manager: jarrettr
appliesto:
- HoloLens (1st gen)
- HoloLens 2
--- ---
# Restore HoloLens 2 using Advanced Recovery Companion # Restart, reset, or recover HoloLens
>[!TIP] If youre experiencing problems with your HoloLens you may want to try a restart, reset, or even re-flash with device recovery.
>If you're having issues with HoloLens (the first device released), see [Restart, reset, or recover HoloLens](https://support.microsoft.com/help/13452/hololens-restart-reset-or-recover-hololens). Advanced Recovery Companion is only supported for HoloLens 2.
>[!WARNING] Here are some things to try if your HoloLens isnt running well. This article will guide you through the recommended recovery steps in succession.
>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.
The Advanced Recovery Companion is a new app in Microsoft Store that you can use to restore the operating system image to your HoloLens device. This article focuses on the HoloLens device and software, if your holograms don't look right, [this article](hololens-environment-considerations.md) talks about environmental factors that improve hologram quality.
When your HoloLens 2 is unresponsive, not running properly, or is experiencing software or update problems, try these things in order: ## Restart your HoloLens
1. [Restart](#restart-hololens-2) the HoloLens 2. First, try restarting the device.
2. [Reset](#reset-hololens-2) the HoloLens 2.
3. [Recover](#recover-hololens-2) the HoloLens 2.
>[!IMPORTANT] ### Perform a safe restart by using Cortana
>Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You wont be able to restore a backup once the reset is complete.
## Restart HoloLens 2 The safest way to restart the HoloLens is by using Cortana. This is generally a great first-step when experiencing an issue with HoloLens:
A device restart can often "fix" a computer issue. First, say "Hey Cortana, restart the device." 1. Put on your device
1. Make sure its powered on, a user is logged in, and the device is not waiting for a password to unlock it.
1. Say “Hey Cortana, reboot” or "Hey Cortana, restart."
1. When she acknowledges she will ask you for confirmation. Wait a second for a sound to play after she has finished her question, indicating she is listening to you and then say “Yes.”
1. The device will now restart.
If youre still having problems, press the power button for 4 seconds, until all of the battery indicators fade out. Wait 1 minute, then press the power button again to turn on the device. ### Perform a safe restart by using the power button
If neither of those things works, force restart the device. Hold down the power button for 10 seconds. Release it and wait 30 seconds, then press the power button again to turn on the device. If you still can't restart your device, you can try to restart it by using the power button:
## Reset HoloLens 2 1. Press and hold the power button for five seconds.
1. After one second, you will see all five LEDs illuminate, then slowly turn off from right to left.
1. After five seconds, all LEDs will be off, indicating the shutdown command was issued successfully.
1. Note that its important to stop pressing the button immediately after all the LEDs have turned off.
1. Wait one minute for the shutdown to cleanly succeed. Note that the shutdown may still be in progress even if the displays are turned off.
1. Power on the device again by pressing and holding the power button for one second.
If the device is still having a problem after restart, use reset to return the HoloLens 2 to factory settings. ### Perform a safe restart by using Windows Device Portal
To reset your HoloLens 2, go to **Settings > Update > Reset** and select **Reset device**. > [!NOTE]
> To do this, HoloLens has to be configured as a developer device.
> Read more about [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
If the previous procedure doesn't work, you can try to restart the device by using [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal). In the upper right corner, there is an option to restart or shut down the device.
### Perform an unsafe forced restart
If none of the previous methods are able to successfully restart your device, you can force a restart. This method is equivalent to pulling the battery from the HoloLens. It is a dangerous operation which may leave your device in a corrupt state. If that happens, you'll have to flash your HoloLens.
> [!WARNING]
> This is a potentially harmful method and should only be used in the event none of the above methods work.
1. Press and hold the power button for at least 10 seconds.
- Its okay to hold the button for longer than 10 seconds.
- Its safe to ignore any LED activity.
1. Release the button and wait for two or three seconds.
1. Power on the device again by pressing and holding the power button for one second.
If youre still having problems, press the power button for 4 seconds, until all of the battery indicators fade out and the screen stops displaying holograms. Wait 1 minute, then press the power button again to turn on the device.
## Reset to factory settings
>[!NOTE] >[!NOTE]
>The battery needs at least 40 percent charge to reset. >The battery needs at least 40 percent charge to reset.
## Recover HoloLens 2 If your HoloLens is still experiencing issues after restarting, try resetting it to factory state. Resetting your HoloLens keeps the version of the Windows Holographic software thats installed on it and returns everything else to factory settings.
If the device is still having a problem after reset, you can use Advanced Recovery Companion to flash the device with a new image. If you reset your device, all your personal data, apps, and settings will be erased. Resetting will only install the latest installed version of Windows Holographic and you will have to redo all the initialization steps (calibrate, connect to Wi-Fi, create a user account, download apps, and so forth).
1. Launch the Settings app, and then select **Update** > **Reset**.
1. Select the **Reset device** option and read the confirmation message.
1. If you agree to reset your device, the device will restart and display a set of spinning gears with a progress bar.
1. Wait about 30 minutes for this process to complete.
1. The reset will complete and the device will restart into the out-of-the-box experience.
## Re-install the operating system
If the device is still having a problem after rebooting and resetting, you can use a recovery tool on your computer to reinstall the HoloLens' operating system and firmware.
HoloLens (1st gen) and HoloLens 2 use different tools but both tools will auto-detect your HoloLens and install new software.
All of the data HoloLens needs to reset is packaged in a Full Flash Update (ffu). This is similar to an iso, wim, or vhd. [Learn about FFU image file formats.](https://docs.microsoft.com/windows-hardware/manufacture/desktop/wim-vs-ffu-image-file-formats)
### HoloLens 2
The Advanced Recovery Companion is a new app in Microsoft Store restore the operating system image to your HoloLens 2 device.
1. On your computer, get [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from Microsoft Store. 1. On your computer, get [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from Microsoft Store.
2. Connect HoloLens 2 to your computer. 2. Connect HoloLens 2 to your computer.
@ -58,5 +106,18 @@ If the device is still having a problem after reset, you can use Advanced Recove
5. On the **Device info** page, select **Install software** to install the default package. (If you have a Full Flash Update (FFU) image that you want to install instead, select **Manual package selection**.) 5. On the **Device info** page, select **Install software** to install the default package. (If you have a Full Flash Update (FFU) image that you want to install instead, select **Manual package selection**.)
6. Software installation will begin. Do not use the device or disconnect the cable during installation. When you see the **Installation finished** page, you can disconnect and use your device. 6. Software installation will begin. Do not use the device or disconnect the cable during installation. When you see the **Installation finished** page, you can disconnect and use your device.
>[!NOTE] ### HoloLens (1st gen)
>[Learn about FFU image file formats.](https://docs.microsoft.com/windows-hardware/manufacture/desktop/wim-vs-ffu-image-file-formats)
If necessary, you can install a completely new operating system on your HoloLens (1st gen) with the Windows Device Recovery Tool.
Before you use this tool, determine if restarting or resetting your HoloLens fixes the problem. The recovery process may take some time. When you're done, the latest version of the Windows Holographic software approved for your HoloLens will be installed.
To use the tool, youll need a computer running Windows 10 or later, with at least 4 GB of free storage space. Please note that you cant run this tool on a virtual machine.
To recover your HoloLens
1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer.
1. Connect the HoloLens (1st gen) to your computer using the Micro USB cable that came with your HoloLens.
1. Run the Windows Device Recovery Tool and follow the instructions.
If the HoloLens (1st gen) isnt automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode.

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@ -1,55 +0,0 @@
---
title: Restart, reset, or recover HoloLens
description: Restart, reset, or recover HoloLens
ms.assetid: 9a546416-1648-403c-9e0c-742171b8812e
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Restart, reset, or recover HoloLens
Here are some things to try if your HoloLens is unresponsive, isnt running well, or is experiencing software or update problems.
## Restart your HoloLens
If your HoloLens isnt running well or is unresponsive, try the following things.
First, try restarting the device: say, "Hey Cortana, restart the device."
If youre still having problems, press the power button for 4 seconds, until all of the battery indicators fade out. Wait 1 minute, then press the power button again to turn on the device.
If neither of those things works, force restart the device. Hold down the power button for 10 seconds. Release it and wait 30 seconds, then press the power button again to turn on the device.
## Reset or recover your HoloLens
If restarting your HoloLens doesnt help, another option is to reset it. If resetting it doesnt fix the problem, the Windows Device Recovery Tool can help you recover your device.
>[!IMPORTANT]
>Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You wont be able to restore a backup once the reset is complete.
## Reset
Resetting your HoloLens keeps the version of the Windows Holographic software thats installed on it and returns everything else to factory settings.
To reset your HoloLens, go to **Settings** > **Update** > **Reset** and select **Reset device**. The battery will need to have at least a 40 percent charge remaining to reset.
## Recover using the Windows Device Recovery Tool
Before you use this tool, determine if restarting or resetting your HoloLens fixes the problem. The recovery process may take some time, and the latest version of the Windows Holographic software approved for your HoloLens will be installed.
To use the tool, youll need a computer running Windows 10 or later, with at least 4 GB of free storage space. Please note that you cant run this tool on a virtual machine.
To recover your HoloLens
1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer.
1. Connect the clicker to your computer using the Micro USB cable that came with your HoloLens.
1. Run the Windows Device Recovery Tool and follow the instructions.
If the clicker isnt automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode.

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@ -9,7 +9,7 @@ keywords: hololens, Windows Mixed Reality, design, spatial mapping, HoloLens, su
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
appliesto: appliesto:
- HoloLens 1 (1st gen) - HoloLens 1 (1st gen)
- HoloLens 2 - HoloLens 2

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@ -8,7 +8,7 @@ manager: jarrettr
audience: Admin audience: Admin
ms.topic: article ms.topic: article
ms.prod: hololens ms.prod: hololens
ms.localizationpriority: Medium ms.localizationpriority: high
ms.sitesec: library ms.sitesec: library
--- ---
@ -16,7 +16,7 @@ ms.sitesec: library
✔️ **All services are active** ✔️ **All services are active**
**Key** ✔️ Good, ⓘ Information, ⚠ Warning, ❌ Critical **Key** ✔️ Good, ⓘ Information, ⚠ Warning, ❌ Critical
Area|HoloLens (1st gen)|HoloLens 2 Area|HoloLens (1st gen)|HoloLens 2
----|:----:|:----: ----|:----:|:----:
@ -27,10 +27,10 @@ Area|HoloLens (1st gen)|HoloLens 2
## Notes and related topics ## Notes and related topics
[Frequently asked questions about using Skype for HoloLens](https://support.skype.com/en/faq/FA34641/frequently-asked-questions-about-using-skype-for-hololens) [Frequently asked questions about using Skype for HoloLens](https://support.skype.com/faq/FA34641/frequently-asked-questions-about-using-skype-for-hololens)
For more details about the status of the myriad Azure Services that can connect to HoloLens, see [Azure status](https://azure.microsoft.com/status/). For more details about the status of the myriad Azure Services that can connect to HoloLens, see [Azure status](https://azure.microsoft.com/status/).
For more details about current known issues, see [HoloLens known issues](https://docs.microsoft.com/windows/mixed-reality/hololens-known-issues). For more details about current known issues, see [HoloLens known issues](hololens-known-issues.md).
Follow HoloLens on [Twitter](https://twitter.com/HoloLens) and subscribe on [Reddit](https://www.reddit.com/r/HoloLens/). Follow HoloLens on [Twitter](https://twitter.com/HoloLens) and subscribe on [Reddit](https://www.reddit.com/r/HoloLens/).

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@ -1,23 +1,76 @@
--- ---
title: Manage updates to HoloLens (HoloLens) title: Managing updates to HoloLens
description: Administrators can use mobile device management to manage updates to HoloLens devices. description: Administrators can use mobile device management to manage updates to HoloLens devices.
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
author: dansimp author: Teresa-Motiv
ms.author: dansimp ms.author: v-tea
audience: ITPro
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
ms.date: 04/30/2018 ms.date: 11/7/2019
ms.reviewer: ms.reviewer: jarrettr
manager: dansimp manager: jarrettr
appliesto:
- HoloLens (1st gen)
- HoloLens 2
--- ---
# Manage updates to HoloLens # Managing HoloLens updates
HoloLens uses Windows Update, just like other Windows 10 devices. When an update is available, it will be automatically downloaded and installed the next time your device is plugged in and connected to the Internet.
This article will walk through all of the way to manage updates on HoloLens.
## Manually check for updates
While HoloLens periodically checks for system updates so you don't have to, there may be circumstances in which you want to manually check.
To manually check for updates, go to **Settings** > **Update & Security** > **Check for updates**. If the Settings app says your device is up to date, you have all the updates that are currently available.
## Go back to a previous version (HoloLens 2)
In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version.
> [!NOTE]
> Going back to an earlier version deletes your personal files and settings.
To go back to a previous version of HoloLens 2, follow these steps:
1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store.
1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download).
1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it.
1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.)
1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile.
1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.)
1. Select **Install software**, and follow the instructions.
## Go back to a previous version (HoloLens (1st gen))
In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version.
> [!NOTE]
> Going back to an earlier version deletes your personal files and settings.
To go back to a previous version of HoloLens (1st gen), follow these steps:
1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379).
1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery).
1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it.
1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.)
1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile.
1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.)
1. Select **Install software**, and follow the instructions.
> [!NOTE]
> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions.
# Use policies to manage updates to HoloLens
>[!NOTE] >[!NOTE]
>HoloLens devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates. >HoloLens (1st gen) devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates.
For a complete list of Update policies, see [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business).
To configure how and when updates are applied, use the following policies: To configure how and when updates are applied, use the following policies:
@ -37,7 +90,8 @@ For devices on Windows 10, version 1607 only: You can use the following update p
- [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval) - [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval)
- [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl) - [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl)
## Related topics For more information about using policies to manage HoloLens, see the following articles:
- [Policies supported by HoloLens 2](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2)
- [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business) - [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business)
- [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure) - [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure)

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@ -10,7 +10,7 @@ ms.sitesec: library
author: v-miegge author: v-miegge
ms.author: v-miegge ms.author: v-miegge
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: high
appliesto: appliesto:
- HoloLens (1st gen) - HoloLens (1st gen)
--- ---

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@ -0,0 +1,64 @@
---
title: HoloLens (1st gen) fit and comfort frequently asked questions
description: Answers to frequently asked questions about how to fit your HoloLens (1st gen).
ms.prod: hololens
ms.sitesec: library
author: Teresa-Motiv
ms.author: v-tea
ms.topic: article
ms.localizationpriority: high
ms.date: 10/09/2019
ms.reviewer: jarrettr
audience: ITPro
manager: jarrettr
appliesto:
- HoloLens (1st gen)
---
# HoloLens (1st gen) fit and comfort frequently asked questions
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
For step-by-step instructions and a video about putting on and adjusting your device, see [Get your HoloLens (1st gen) ready to use](hololens1-setup.md).
> [!NOTE]
> The fit and comfort tips in this topic are meant only as general guidance&mdash;they don't replace any laws or regulations, or your good judgment when using HoloLens. Stay safe, and have fun!
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
## I'm experiencing discomfort when I use my device. What should I do?
If you experience discomfort, take a break until you feel better. Try sitting in a well-lit room and relaxing for a bit. The next time your use your HoloLens, try using it for a shorter period of time at first.
For more information, see [Health and safety on HoloLens](https://go.microsoft.com/fwlink/p/?LinkId=746661).
## I can't see the whole holographic frame, or my holograms are cut off
To see the top edge of the holographic frame, move the device so it sits higher on your head, or angle the headband up slightly in front. To see the bottom edge, move the device to sit lower on your head, or angle the headband down slightly in front. If the left or right edge of the view frame isn't visible, make sure the HoloLens visor is centered on your forehead.
## I need to look up or down to see holograms
Try adjusting the position of your device visor so the holographic frame matches your natural gaze. Here's how:
- **If you need to look up to see holograms**. First, shift the back of the headband a bit higher on your head. Then use one hand to hold the headband in place and the other to gently rotate the visor so you have a good view of the holographic frame.
- **If you need to look down to see holograms**. First, shift the back of the headband a bit lower on your head. Then place your thumbs under the device arms and your index fingers on top of the headband, and gently squeeze with your thumbs to rotate the visor so you have a good view of the holographic frame.
## The device slides down when I'm using it, or I need to make the headband too tight to keep it secure
The overhead strap can help keep your HoloLens secure on your head, particularly if you're moving around a lot. The strap may also let you loosen the headband a bit. [Learn how to use it](hololens1-setup.md#adjust-fit).
You can also experiment with the positioning of the headband&mdash;depending on your head size and shape, you may need to slide it up or down to reposition it on your forehead.
## My HoloLens feels heavy on my nose
If your HoloLens is adjusted correctly, the nose pad should rest lightly on your nose. If it feels heavy on your nose, try rotating the visor up or adjusting the angle of the headband. You can also slide the device visor out&mdash;grasp the device arms just behind the visor and pull forward gently.
## How can I adjust HoloLens to fit with my glasses?
The device visor can slide in and out to accommodate eyewear. Grasp the device arms just behind the visor and pull forward gently to adjust it.
## My arm gets tired when I use gestures. What can I do?
When using gestures, there's no need to extend your arm out far from your body. Keep it closer to your side, where it's more comfortable and will get less tired. [Learn more about gestures](hololens1-basic-usage.md#use-hololens-with-your-hands).
And be sure to try out [voice commands](hololens-cortana.md) and the [HoloLens clicker](hololens1-clicker.md).

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@ -15,7 +15,7 @@ appliesto:
- HoloLens (1st gen) - HoloLens (1st gen)
--- ---
# HoloLens (1st Gen) hardware # HoloLens (1st gen) hardware
![Microsoft HoloLens (1st gen)](images/see-through-400px.jpg) ![Microsoft HoloLens (1st gen)](images/see-through-400px.jpg)
@ -48,6 +48,14 @@ The HoloLens box contains the following items:
>[!TIP] >[!TIP]
>The [clicker](hololens1-clicker.md) ships with HoloLens (1st Gen), in a separate box. >The [clicker](hololens1-clicker.md) ships with HoloLens (1st Gen), in a separate box.
### Power Supply details
The power supply and the USB cable that come with the device are the best supported mechanism for charging. The power supply is an 18W charger. It supplies 9V at 2A.
Charging rate and speed may vary depending on the environment in which the device is running.
In order to maintain/advance Internal Battery Charge Percentage while the device is on, it must be connected minimum to a 15W charger.
## Device specifications ## Device specifications
### Display ### Display

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@ -7,7 +7,7 @@ author: JesseMcCulloch
ms.author: jemccull ms.author: jemccull
ms.topic: article ms.topic: article
ms.localizationpriority: high ms.localizationpriority: high
ms.date: 8/12/19 ms.date: 8/12/2019
ms.reviewer: ms.reviewer:
manager: jarrettr manager: jarrettr
appliesto: appliesto:
@ -29,6 +29,10 @@ When your HoloLens is on, the battery indicator shows the battery level in incre
> [!TIP] > [!TIP]
> To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?" > To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?"
The power supply and USB cable that come with the device are the best way to charge your HoloLens (1st gen). The power supply provides 18W of power (9V 2A).
Charging rate and speed may vary depending on the environment in which the device is running.
## Adjust fit ## Adjust fit
> [!VIDEO https://www.microsoft.com/videoplayer/embed/be3cb527-f2f1-4f85-b4f7-a34fbaba980d] > [!VIDEO https://www.microsoft.com/videoplayer/embed/be3cb527-f2f1-4f85-b4f7-a34fbaba980d]

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@ -28,7 +28,7 @@ This guide provides an intro to:
On HoloLens, holograms blend the digital world with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can always see your surroundings, move freely, and interact with people and objects. We call this experience "mixed reality". On HoloLens, holograms blend the digital world with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can always see your surroundings, move freely, and interact with people and objects. We call this experience "mixed reality".
The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision unobscured. With spatial sound, you can pinpoint a hologram by listening, even if its behind you. And, because HoloLens understands your physical environment, you can place holograms on and around real objects such as tables and walls. The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision clear. With spatial sound, you can pinpoint a hologram by listening, even if its behind you. And, because HoloLens understands your physical environment, you can place holograms on and around real objects such as tables and walls.
Getting around HoloLens is a lot like using your smart phone. You can use your hands to touch and manipulate holographic windows, menus, and buttons. Getting around HoloLens is a lot like using your smart phone. You can use your hands to touch and manipulate holographic windows, menus, and buttons.
@ -54,6 +54,8 @@ To bring up a **context menu**, like the ones you'll find on an app tile in the
## Use hand ray for holograms out of reach ## Use hand ray for holograms out of reach
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3ZOum]
When there are no holograms near your hands, the **touch cursor** will hide automatically and **hand rays** will appear from the palm of your hands. Hand rays allow you to interact with holograms from a distance. When there are no holograms near your hands, the **touch cursor** will hide automatically and **hand rays** will appear from the palm of your hands. Hand rays allow you to interact with holograms from a distance.
> [!TIP] > [!TIP]
@ -71,6 +73,8 @@ To select something using **hand ray**, follow these steps:
### Grab using air tap and hold ### Grab using air tap and hold
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3Wxnh]
To grab a hologram or scroll app window content using **hand ray**, start with an **air tap**, but keep your fingers together instead of releasing them. To grab a hologram or scroll app window content using **hand ray**, start with an **air tap**, but keep your fingers together instead of releasing them.
Use **air tap and hold** to perform the following actions with hand ray: Use **air tap and hold** to perform the following actions with hand ray:
@ -81,7 +85,9 @@ Use **air tap and hold** to perform the following actions with hand ray:
## Start gesture ## Start gesture
The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. Youll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where youre looking**. > [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3Wxng]
The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. Youll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where youre looking**.
> [!TIP] > [!TIP]
> >
@ -135,6 +141,8 @@ Move a hologram or app by following these steps:
### Resizing holograms ### Resizing holograms
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3ZYIb]
Grab and use the **resize handles** that appear on the corners of 3D holograms and app windows to resize them. Grab and use the **resize handles** that appear on the corners of 3D holograms and app windows to resize them.
For an app window, when resized this way the window content correspondingly increases in size and becomes easier to read. For an app window, when resized this way the window content correspondingly increases in size and becomes easier to read.

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@ -0,0 +1,60 @@
---
title: HoloLens 2 fit and comfort FAQ
description: Answers to frequently asked questions about how to fit your HoloLens 2.
ms.prod: hololens
ms.sitesec: library
author: Teresa-Motiv
ms.author: v-tea
ms.topic: article
audience: ItPro
ms.localizationpriority: high
ms.date: 11/07/2019
ms.reviewer: jarrettr
manager: jarrettr
appliesto:
- HoloLens 2
---
# HoloLens 2 fit and comfort frequently asked questions
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
For step-by-step instructions and a video about putting on and adjusting your device, see [Get your HoloLens 2 ready to use](hololens2-setup.md).
> [!NOTE]
> The fit and comfort tips in this topic are meant only as general guidance&mdash;they don't replace any laws or regulations, or your good judgment when using HoloLens. Stay safe, and have fun!
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
## I'm experiencing discomfort when I use my device. What should I do?
If you experience discomfort, take a break until you feel better. Try sitting in a well-lit room and relaxing for a bit. The next time your use your HoloLens, try using it for a shorter period of time at first.
For more information, see [Health and safety on HoloLens](https://go.microsoft.com/fwlink/p/?LinkId=746661).
## I can't see the whole holographic frame, or my holograms are cut off
To see the top edge of the holographic frame, move the device so it sits higher on your head, or angle the headband up slightly in front. To see the bottom edge, move the device to sit lower on your head, or angle the headband down slightly in front. If the left or right edge of the view frame isn't visible, make sure the HoloLens visor is centered on your forehead.
## I need to look up or down to see holograms
Try adjusting the position of your device visor so the holographic frame matches your natural gaze. Here's how:
- **If you need to look up to see holograms**. First, shift the back of the headband a bit higher on your head. Then use one hand to hold the headband in place and the other to gently rotate the visor so you have a good view of the holographic frame.
- **If you need to look down to see holograms**. First, shift the back of the headband a bit lower on your head. Then place your thumbs under the device arms and your index fingers on top of the headband, and gently squeeze with your thumbs to rotate the visor so you have a good view of the holographic frame.
## The device slides down when I'm using it, or I need to make the headband too tight to keep it secure
The overhead strap can help keep your HoloLens secure on your head, particularly if you're moving around a lot. The strap may also let you loosen the headband a bit. [Learn how to use it](hololens2-setup.md#adjust-fit).
You can also experiment with the positioning of the headband&mdash;depending on your head size and shape, you may need to slide it up or down to reposition it on your forehead.
## How can I adjust HoloLens to fit with my glasses?
To accommodate eyewear, you can tilt the visor.
## My arm gets tired when I use gestures. What can I do?
When using gestures, there's no need to extend your arm out far from your body. Keep it closer to your side, where it's more comfortable and will get less tired. You can also use hand rays to interact with holograms without raising your arms [Learn more about gestures and hand rays](hololens2-basic-usage.md#the-hand-tracking-frame).
And be sure to try out [voice commands](hololens-cortana.md).

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@ -35,6 +35,14 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
- **Power supply**. Plugs into a power outlet. - **Power supply**. Plugs into a power outlet.
- **Microfiber cloth**. Use to clean your HoloLens visor. - **Microfiber cloth**. Use to clean your HoloLens visor.
### Power Supply details
The power supply and the USB cable that come with the device are the best supported mechanism for charging. The power supply is an 18W charger. It's supplies 9V at 2A.
Charging rate and speed may vary depending on the environment in which the device is running.
In order to maintain/advance Internal Battery Charge Percentage while the device is on, it must be connected minimum to a 15W charger.
## Device specifications ## Device specifications
### Display ### Display
@ -75,6 +83,16 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
| Bluetooth | 5.0 | | Bluetooth | 5.0 |
| USB | USB Type-C | | USB | USB Type-C |
### Power
| | |
| - | - |
| Battery Life | 2-3 hours of active use. Up to 2 weeks of standby time. |
| Battery technology | [Lithium batteries](https://www.microsoft.com/download/details.aspx?id=43388) |
| Charging behavior | Fully functional when charging |
| Cooling type | Passively cooled (no fans) |
| Power draw | In order to maintain/advance Internal Battery Charge Percentage while the device is on, it must be connected minimum to a 15W charger. |
### Fit ### Fit
| | | | | |

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@ -0,0 +1,45 @@
---
title: Supported languages for HoloLens 2
description:
ms.prod: hololens
ms.sitesec: library
author: Teresa-Motiv
ms.author: v-tea
ms.topic: article
ms.localizationpriority: medium
ms.date: 9/12/2019
audience: ITPro
ms.reviewer: jarrettr
manager: jarrettr
appliesto:
- HoloLens 2
---
# Supported languages for HoloLens 2
HoloLens 2 supports the following languages. This support includes voice commands and dictation features.
- Chinese Simplified (China)
- English (Australia)
- English (Canada)
- English (Great Britain)
- English (United States)
- French (Canada)
- French (France)
- German (Germany)
- Italian (Italy)
- Japanese (Japan)
- Spanish (Mexico)
- Spanish (Spain)
Windows Mixed Reality is also available in the following languages. However, this support does not include speech commands or dictation features.
- Chinese Traditional (Taiwan and Hong Kong)
- Dutch (Netherlands)
- Korean (Korea)
- Changing language or keyboard
> [!NOTE]
> Your speech and dictation language depends on the Windows display language.
>
To change the Windows display language, region, or keyboard settings, use the start gesture to open the **Start** menu, and then select **Settings** > **Time and Language** > **Language**.

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@ -1,6 +1,7 @@
--- ---
title: Prepare a new HoloLens 2 title: Prepare a new HoloLens 2
description: This guide walks through first time set up and hardware guide. description: This guide walks through first time set up and hardware guide.
keywords: hololens, lights, fit, comfort, parts
ms.assetid: 02692dcf-aa22-4d1e-bd00-f89f51048e32 ms.assetid: 02692dcf-aa22-4d1e-bd00-f89f51048e32
ms.date: 9/17/2019 ms.date: 9/17/2019
keywords: hololens keywords: hololens
@ -20,7 +21,9 @@ The procedures below will help you set up a HoloLens 2 for the first time.
## Charge your HoloLens ## Charge your HoloLens
Connect the power supply to the charging port by using the USB-C cable (included). Plug the power supply into a power outlet. Connect the power supply to the charging port by using the USB-C cable (included). Plug the power supply into a power outlet. The power supply and USB-C-to-C cable that come with the device are the best way to charge your HoloLens 2. The charger supplies 18W of power (9V at 2A).
Charging rate and speed may vary depending on the environment in which the device is running.
- When the device is charging, the battery indicator lights up to indicate the current level of charge. The last light will fade in and out to indicate active charging. - When the device is charging, the battery indicator lights up to indicate the current level of charge. The last light will fade in and out to indicate active charging.
- When your HoloLens is on, the battery indicator displays the battery level in increments. - When your HoloLens is on, the battery indicator displays the battery level in increments.
@ -62,9 +65,20 @@ To turn on your HoloLens 2, press the Power button. The LED lights below the Po
| To turn off | Press and for hold 5s. | All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." | | To turn off | Press and for hold 5s. | All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |
| To force the Hololens to restart if it is unresponsive | Press and hold for 10s. | All five lights turn on, then fade off one at a time. After the lights turn off. | | To force the Hololens to restart if it is unresponsive | Press and hold for 10s. | All five lights turn on, then fade off one at a time. After the lights turn off. |
## HoloLens indicator lights ## HoloLens behavior reference
Not sure what the indicator lights on your HoloLens mean? Here's some help! Not sure what the indicator lights on your HoloLens mean? Want to know how HoloLens should behave while charging? Here's some help!
### Charging behavior
| State of the Device | Action | HoloLens 2 will do this |
| - | - | - |
| OFF | Plug in USB Cable | Device transitions to ON with indicator lights showing battery level and device starts charging.
| ON | Remove USB Cable | Device stops charging
| ON | Plug in USB Cable | Device starts charging
| SLEEP | Plug in USB Cable | Device starts charging
| SLEEP | Remove USB Cable | Device stops charging
| ON with USB cable plugged in | Turn off Device | Device transitions to ON with indicator lights showing battery level and device will start charging |
### Lights that indicate the battery level ### Lights that indicate the battery level
@ -76,12 +90,21 @@ Not sure what the indicator lights on your HoloLens mean? Here's some help!
| One solid light, one light fading in and out | Between 40% and 21% | | One solid light, one light fading in and out | Between 40% and 21% |
| One light fading in and out | Between 20% and 5% or lower (critical battery) | | One light fading in and out | Between 20% and 5% or lower (critical battery) |
### Sleep Behavior
| State of the Device | Action | HoloLens 2 will do this |
| - | - | - |
| ON | Single Power button press | Device transitions to SLEEP and turns off all indicator lights |
| ON | No movement for 3 minutes | Device transition to SLEEP and turns off all indicator lights |
| SLEEP | Single Power button Press | Device transitions to ON and turns on indicator lights |
### Lights to indicate problems ### Lights to indicate problems
| When you do this | The lights do this | It means this | | When you do this | The lights do this | It means this |
| - | - | - | | - | - | - |
| You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. | | You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. |
| You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. | | You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. [Reinstall the operating system](hololens-recovery.md) to recover your device. |
| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a hardware failure. To be sure, [reinstall the OS](hololens-recovery.md#hololens-2), and try again. After reinstalling the OS, if the light-flash pattern persists, contact [support](https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=3ec35c62-022f-466b-3a1e-dbbb7b9a55fb). |
## Safety and comfort ## Safety and comfort

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@ -1,6 +1,6 @@
--- ---
title: Microsoft HoloLens (HoloLens) title: Microsoft HoloLens
description: Landing page for HoloLens commercial and enterprise management. description: Landing page Microsoft HoloLens.
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
ms.assetid: 0947f5b3-8f0f-42f0-aa27-6d2cad51d040 ms.assetid: 0947f5b3-8f0f-42f0-aa27-6d2cad51d040
@ -8,7 +8,12 @@ author: scooley
ms.author: scooley ms.author: scooley
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
ms.date: 07/14/2019 ms.date: 10/14/2019
audience: ITPro
appliesto:
- HoloLens 1
- HoloLens 2
--- ---
# Microsoft HoloLens # Microsoft HoloLens
@ -21,33 +26,33 @@ ms.date: 07/14/2019
<p>To learn more about HoloLens 2 for developers, check out the <a href="https://docs.microsoft.com/windows/mixed-reality/">mixed reality developer documentation</a>.</p> <p>To learn more about HoloLens 2 for developers, check out the <a href="https://docs.microsoft.com/windows/mixed-reality/">mixed reality developer documentation</a>.</p>
</td><td align="left" style="border: 0px"><img alt="HoloLens 2 side view" src="images/hololens2-side-render-xs.png"/></td></tr> <p>To buy HoloLens, check out <a href="https://www.microsoft.com/hololens/buy">HoloLens pricing and sales</a> on <a href="https://www.microsoft.com/hololens">microsoft.com/HoloLens</a>.</p>
</td>
<td align="left" style="border: 0px"><img alt="HoloLens 2 side view" src="images/hololens2-side-render-xs.png"/></td></tr>
</tbody></table> </tbody></table>
## Guides in this section ## Guides in this section
| Guide | Description | | Guide | Description |
| --- | --- | | --- | --- |
| [Get started with HoloLens](hololens1-setup.md) | Set up HoloLens for the first time. | | [Get started with HoloLens 2](hololens2-setup.md) | Set up HoloLens 2 for the first time. |
| [Deploy HoloLens in a commercial environment](hololens-requirements.md) | Configure HoloLens for scale enterprise deployment and ongoing device management. | | [Get started with HoloLens (1st gen)](hololens1-setup.md) | Set up HoloLens (1st gen) for the first time. |
| [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) | Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary. | | [Get started with HoloLens in a commercial or classroom environment](hololens-requirements.md) | Plan for a multi-device HoloLens deployment and create a strategy for ongoing device management.</br>This section is tailored to IT professionals managing devices with existing device management infrastructure. |
| [Get support](https://support.microsoft.com/products/hololens) |Connect with Microsoft support resources for HoloLens in enterprise. |
## Quick reference by topic ## Quick reference by topic
| Topic | Description | | Topic | Description |
| --- | --- | | --- | --- |
| [What's new in Microsoft HoloLens](hololens-whats-new.md) | Discover new features in the latest updates. | | [What's new in HoloLens](hololens-whats-new.md) | Discover new features in the latest updates via HoloLens release notes. |
| [Configure HoloLens using a provisioning package](hololens-provisioning.md) | Provisioning packages make it easy for IT administrators to configure HoloLens devices without imaging | | [Install and manage applications on HoloLens](hololens-install-apps.md) | Install and manage important applications on HoloLens at scale. |
| [HoloLens MDM support](hololens-enroll-mdm.md) | Manage multiple HoloLens devices simultaneously using Mobile Device Management (MDM) solutions like Microsoft Intune. |
| [HoloLens update management](hololens-updates.md) | Use mobile device management (MDM) policies to configure settings for updates. | | [HoloLens update management](hololens-updates.md) | Use mobile device management (MDM) policies to configure settings for updates. |
| [HoloLens user management](hololens-multiple-users.md) | Multiple users can shared a HoloLens device by using their Azure Active Directory accounts. | | [HoloLens user management](hololens-multiple-users.md) | Multiple users can shared a HoloLens device by using their Azure Active Directory accounts. |
| [HoloLens application access management](hololens-kiosk.md) | Manage application access for different user groups. | | [HoloLens application access management](hololens-kiosk.md) | Manage application access for different user groups. |
| [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md) | Learn how to use Bitlocker device encryption to protect files and information stored on the HoloLens. | | [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) | Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary. |
| [Install localized version of HoloLens](hololens1-install-localized.md) | Configure HoloLens for different locale. | | [Get support](https://support.microsoft.com/products/hololens) | Connect with Microsoft support resources for HoloLens in enterprise. |
## Related resources ## Related resources
* [Documentation for Holographic app development](https://developer.microsoft.com/windows/mixed-reality/development) * [Documentation for Holographic app development](https://developer.microsoft.com/windows/mixed-reality/development)
* [HoloLens Commercial Suite](https://www.microsoft.com/microsoft-hololens/hololens-commercial)
* [HoloLens release notes](https://developer.microsoft.com/windows/mixed-reality/release_notes) * [HoloLens release notes](https://developer.microsoft.com/windows/mixed-reality/release_notes)

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@ -22,6 +22,8 @@
## Deploy ## Deploy
### [Surface Hub 2S adoption and training](surface-hub-2s-adoption-kit.md) ### [Surface Hub 2S adoption and training](surface-hub-2s-adoption-kit.md)
### [Surface Hub 2S adoption videos](surface-hub-2s-adoption-videos.md)
### [First time setup for Surface Hub 2S](surface-hub-2s-setup.md) ### [First time setup for Surface Hub 2S](surface-hub-2s-setup.md)
### [Connect devices to Surface Hub 2S](surface-hub-2s-connect.md) ### [Connect devices to Surface Hub 2S](surface-hub-2s-connect.md)
### [Surface Hub 2S deployment checklist](surface-hub-2s-deploy-checklist.md) ### [Surface Hub 2S deployment checklist](surface-hub-2s-deploy-checklist.md)

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@ -9,7 +9,7 @@ ms.author: greglin
manager: laurawi manager: laurawi
audience: Admin audience: Admin
ms.topic: article ms.topic: article
ms.date: 08/22/2019 ms.date: 11/04/2019
ms.localizationpriority: Medium ms.localizationpriority: Medium
--- ---
@ -17,6 +17,10 @@ ms.localizationpriority: Medium
Whether you are a small or large business, a Surface Hub adoption plan is critical in generating the right use cases and helping your users become comfortable with the device. Check out these downloadable guides designed to help you deliver training across your organization. Whether you are a small or large business, a Surface Hub adoption plan is critical in generating the right use cases and helping your users become comfortable with the device. Check out these downloadable guides designed to help you deliver training across your organization.
## On-demand training
- [Surface Hub 2S adoption and training videos](surface-hub-2s-adoption-videos.md)
## Adoption toolkit ## Adoption toolkit
- [Surface Hub adoption toolkit](downloads/SurfaceHubAdoptionToolKit.pdf) - [Surface Hub adoption toolkit](downloads/SurfaceHubAdoptionToolKit.pdf)
@ -28,7 +32,7 @@ Whether you are a small or large business, a Surface Hub adoption plan is critic
- [Training guide help desk](downloads/TrainingGuide-SurfaceHub2S-HelpDesk.pdf) - [Training guide help desk](downloads/TrainingGuide-SurfaceHub2S-HelpDesk.pdf)
- [Training guide Microsoft Teams desktop](downloads/Guide-SurfaceHub2S-Teams.pptx) - [Training guide Microsoft Teams desktop](downloads/Guide-SurfaceHub2S-Teams.pptx)
[Download all training guides](http://download.microsoft.com/download/2/2/3/2234F70E-E65A-4790-93DF-F4C373A75B8E/SurfaceHub2S-TrainerGuides-July2019.zip) [Download all training guides](https://download.microsoft.com/download/2/2/3/2234F70E-E65A-4790-93DF-F4C373A75B8E/SurfaceHub2S-TrainerGuides-July2019.zip)
## End user guides ## End user guides
@ -37,7 +41,7 @@ Whether you are a small or large business, a Surface Hub adoption plan is critic
- [Guide to Microsoft Whiteboard on Surface Hub](downloads/Guide-SurfaceHub2S-Whiteboard.pptx) - [Guide to Microsoft Whiteboard on Surface Hub](downloads/Guide-SurfaceHub2S-Whiteboard.pptx)
- [Guide to Microsoft Teams on Surface Hub](downloads/Guide-SurfaceHub2S-Teams.pptx) - [Guide to Microsoft Teams on Surface Hub](downloads/Guide-SurfaceHub2S-Teams.pptx)
[Download all end user guides](http://download.microsoft.com/download/E/7/F/E7FC6611-BB55-43E1-AF36-7BD5CE6E0FE0/SurfaceHub2S-EndUserGuides-July2019.zip) [Download all end user guides](https://download.microsoft.com/download/E/7/F/E7FC6611-BB55-43E1-AF36-7BD5CE6E0FE0/SurfaceHub2S-EndUserGuides-July2019.zip)
## Quick reference cards ## Quick reference cards
@ -52,4 +56,4 @@ Whether you are a small or large business, a Surface Hub adoption plan is critic
- [Whiteboard advanced](downloads/QRCWhiteboardAdvanced.pdf) - [Whiteboard advanced](downloads/QRCWhiteboardAdvanced.pdf)
- [Whiteboard tools](downloads/QRCWhiteboardTools.pdf) - [Whiteboard tools](downloads/QRCWhiteboardTools.pdf)
[Download all quick reference cards](http://download.microsoft.com/download/E/7/F/E7FC6611-BB55-43E1-AF36-7BD5CE6E0FE0/SurfaceHub2S-EndUserGuides-July2019.zip) [Download all quick reference cards](https://download.microsoft.com/download/E/7/F/E7FC6611-BB55-43E1-AF36-7BD5CE6E0FE0/SurfaceHub2S-EndUserGuides-July2019.zip)

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@ -0,0 +1,137 @@
---
title: "Surface Hub 2S on-demand adoption and training videos"
description: "This page contains comprehensive training for Surface Hub 2S via on-demand streaming"
keywords: separate values with commas
ms.prod: surface-hub
ms.sitesec: library
author: greg-lindsay
ms.author: greglin
manager: laurawi
audience: Admin
ms.topic: article
ms.date: 11/04/2019
ms.localizationpriority: Medium
---
# Surface Hub 2S on-demand adoption and training videos
This page contains comprehensive training for Surface Hub 2S, available on demand.
## Chapter 1 - Training overview
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46Jud>]<br>
- Welcome and introduction
- Training overview and agenda
- Software and technology reference
- Surface Hub messaging
- Industries and user roles
- Overview of training services
- Training best practices
## Chapter 2 - Getting started with Surface Hub
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46Ejt>]<br>
- What is Surface Hub?
- Technical overview
- Steelcase Roam and the mobility story
- Surface Hub services
- Getting started with Surface Hub
- Gathering expectations
## Chapter 3 - Navigating Surface Hub
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46OFW>]<br>
- Welcome screen
- Start menu
- Full screen
- Clip to Whiteboard
- Task bar menu
- Teams/Skype
- End Session
## Chapter 4 - Whiteboarding and collaboration
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46M4v>]<br>
- Whiteboard introduction
- Starting the Whiteboard
- Whiteboard tools
- Inserting pictures
- Changing the background
- Sharing the whiteboard
- Export the Whiteboard
## Chapter 5 - Exploring Surface Hub apps
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46Ejz>]<br>
- Surface Hub apps introduction
- PowerPoint overview
- Microsoft Word
- Microsoft Excel
- Microsoft Edge
## Chapter 6 - Advanced apps and Office 365
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46EjA>]<br>
- Advanced apps introduction
- Microsoft Maps
- Photos
- Power BI
- Sign in to Office 365
- OneDrive
- CoAuthor documents
## Chapter 7 - Connecting devices
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46M4w>]<br>
- Connect introduction
- Miracast overview
- Touch and Pen Input
- Wired connect overview
- Line of Business app workflows
- Troubleshooting Miracast and wired connect
## Chapter 8 - Skype for Business meetings
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46M4x>]<br>
- Introduction to Skype for Business
-Scheduling Skype for Business meetings
- Start a meeting
- Start an ad hoc meeting
- Join a meeting on your calendar
- Managing a Skype for Business meeting
- Present content
## Chapter 9 - Microsoft Teams meetings
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46OFZ>]<br>
- Introduction to Microsoft Teams
- Scheduling Microsoft Teams meetings
- Start a meeting
- Start an ad hoc meeting
- Join a meeting on your calendar
- Managing a Microsoft Teams meeting
- Present content
- Conclusion
## Chapter 10 - Basic troubleshooting
> ![VIDEO <https://www.microsoft.com/videoplayer/embed/RE46z65>]<br>
- Introduction to Surface Hub troubleshooting
- Application troubleshooting
- End Session
- Restart the device
- Power cycle the device
- Factory reset
- Settings
- Manage Surface Hub
- Conclusion

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@ -28,7 +28,7 @@ Surface Hub 2S allows IT administrators to manage settings and policies using a
### Auto registration — Azure Active Directory Affiliated ### Auto registration — Azure Active Directory Affiliated
When affiliating Surface Hub 2S with a tenant that has Intune auto enrollment enabled, the device will automatically enroll with Intune. When affiliating Surface Hub 2S with a tenant that has Intune auto enrollment enabled, the device will automatically enroll with Intune. For more information, refer to [Intune enrollment methods for Windows devices](https://docs.microsoft.com/intune/enrollment/windows-enrollment-methods).
## Windows 10 Team Edition settings ## Windows 10 Team Edition settings

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@ -99,8 +99,8 @@ There are three ways to mount your Surface Hub:
For specifications on available mounts for the original Surface Hub, see the following: For specifications on available mounts for the original Surface Hub, see the following:
- [Surface Hub Mounts and Stands Datasheet](http://download.microsoft.com/download/5/0/1/501F98D9-1BCC-4448-A1DB-47056CEE33B6/20160711_Surface_Hub_Mounts_and_Stands_Datasheet.pdf) - [Surface Hub Mounts and Stands Datasheet](https://download.microsoft.com/download/5/0/1/501F98D9-1BCC-4448-A1DB-47056CEE33B6/20160711_Surface_Hub_Mounts_and_Stands_Datasheet.pdf)
- [Surface Hub Stand and Wall Mount Specifications](http://download.microsoft.com/download/7/A/7/7A75BD0F-5A46-4BCE-B313-A80E47AEB581/20160720_Combined_Stand_Wall_Mount_Drawings.pdf) - [Surface Hub Stand and Wall Mount Specifications](https://download.microsoft.com/download/7/A/7/7A75BD0F-5A46-4BCE-B313-A80E47AEB581/20160720_Combined_Stand_Wall_Mount_Drawings.pdf)
## The Connect experience ## The Connect experience

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@ -6,22 +6,26 @@ ms.mktglfcycl: manage
ms.pagetype: surface, devices ms.pagetype: surface, devices
ms.sitesec: library ms.sitesec: library
author: dansimp author: dansimp
ms.date: 10/02/2018 ms.date: 10/31/2019
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Battery Limit setting # Battery Limit setting
Battery Limit option is a UEFI setting that changes how the Surface device battery is charged and may prolong its longevity. This setting is recommended in cases in which the device is continuously connected to power, for example when devices are integrated into kiosk solutions. Battery Limit option is a UEFI setting that changes how the Surface device battery is charged and may prolong its longevity. This setting is recommended in cases in which the device is continuously connected to power, for example when devices are integrated into kiosk solutions.
## Battery Limit information ## How Battery Limit works
Setting the device on Battery Limit changes the protocol for charging the device battery. When Battery Limit is enabled, the battery charge will be limited to 50% of its maximum capacity. The charge level reported in Windows will reflect this limit. Therefore, it will show that the battery is charged up to 50% and will not charge beyond this limit. If you enable Battery Limit while the device is above 50% charge, the Battery icon will show that the device is plugged in but discharging until the device reaches 50% of its maximum charge capacity. Setting the device on Battery Limit changes the protocol for charging the device battery. When Battery Limit is enabled, the battery charge will be limited to 50% of its maximum capacity. The charge level reported in Windows will reflect this limit. Therefore, it will show that the battery is charged up to 50% and will not charge beyond this limit. If you enable Battery Limit while the device is above 50% charge, the Battery icon will show that the device is plugged in but discharging until the device reaches 50% of its maximum charge capacity.
Adding the Battery Limit option to Surface UEFI requires a [Surface UEFI firmware update](update.md), available through Windows Update or via the MSI driver and firmware packages on the Microsoft Download Center. Check [Enable "Battery Limit" for Surface devices that have to be plugged in for extended periods of time](https://support.microsoft.com/help/4464941) for the specific Surface UEFI version required for each supported device. Currently, Battery Limit is supported on a subset of Surface devices and will be available in the future on other Surface device models. ## Supported devices
The Battery Limit UEFI setting is built into the latest Surface devices including Surface Pro 7 and Surface Laptop 3. Earlier devices require a
[Surface UEFI firmware update](update.md), available through Windows Update or via the MSI driver and firmware packages on the [Surface Support site](https://support.microsoft.com/help/4023482/surface-download-drivers-and-firmware-for-surface). Check [Enable "Battery Limit" for Surface devices that have to be plugged in for extended periods of time](https://support.microsoft.com/help/4464941) for the specific Surface UEFI version required for each supported device.
## Enabling Battery Limit in Surface UEFI (Surface Pro 4 and later) ## Enabling Battery Limit in Surface UEFI (Surface Pro 4 and later)

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@ -11,17 +11,14 @@ ms.author: dansimp
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
ms.audience: itpro ms.audience: itpro
ms.date: 10/21/2019 ms.date: 10/24/2019
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
--- ---
# Considerations for Surface and System Center Configuration Manager # Considerations for Surface and System Center Configuration Manager
Fundamentally, management and deployment of Surface devices with System Center Configuration Manager is the same as the management and deployment of any other PC. Like any other PC, a deployment to Surface devices includes importing drivers, importing a Windows image, preparing a deployment task sequence, and then deploying the task sequence to a collection. After deployment, Surface devices are like any other Windows client to publish apps, settings, and policies, you use the same process that you would use for any other device. Fundamentally, management and deployment of Surface devices with System Center Configuration Manager (SCCM) is the same as the management and deployment of any other PC. Like other PCs, a deployment to Surface devices includes importing drivers, importing a Windows image, preparing a deployment task sequence, and then deploying the task sequence to a collection. After deployment, Surface devices are like any other Windows client to publish apps, settings, and policies, you use the same process that you would use for any other device.
> [!NOTE]
> SCCM is not supported on Surface Pro X. For more information, refer to [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md).
You can find more information about how to use Configuration Manager to deploy and manage devices in the [Documentation for System Center Configuration Manager](https://docs.microsoft.com/sccm/index). You can find more information about how to use Configuration Manager to deploy and manage devices in the [Documentation for System Center Configuration Manager](https://docs.microsoft.com/sccm/index).
@ -30,6 +27,11 @@ Although the deployment and management of Surface devices is fundamentally the s
>[!NOTE] >[!NOTE]
>For management of Surface devices it is recommended that you use the Current Branch of System Center Configuration Manager. >For management of Surface devices it is recommended that you use the Current Branch of System Center Configuration Manager.
## Support for Surface Pro X
Beginning in version 1802, SCCM includes client management support for Surface Pro X. Note however that running the SCCM agent on Surface Pro X may accelerate battery consumption. In addition, SCCM operating system deployment is not supported on Surface Pro X. For more information, refer to:
- [What's new in version 1802 of System Center Configuration Manager](https://docs.microsoft.com/sccm/core/plan-design/changes/whats-new-in-version-1802)
- [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md)
## Updating Surface device drivers and firmware ## Updating Surface device drivers and firmware
For devices that receive updates through Windows Update, drivers for Surface components and even firmware updates are applied automatically as part of the Windows Update process. For devices with managed updates, such as those updated through Windows Server Update Services (WSUS), the option to install drivers and firmware through Windows Update is not available. For these managed devices, the recommended driver management process is the deployment of driver and firmware updates using the Windows Installer (.msi) files, which are provided through the Microsoft Download Center. You can find a list of these downloads at [Download the latest firmware and drivers for Surface devices](https://technet.microsoft.com/itpro/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices). For devices that receive updates through Windows Update, drivers for Surface components and even firmware updates are applied automatically as part of the Windows Update process. For devices with managed updates, such as those updated through Windows Server Update Services (WSUS), the option to install drivers and firmware through Windows Update is not available. For these managed devices, the recommended driver management process is the deployment of driver and firmware updates using the Windows Installer (.msi) files, which are provided through the Microsoft Download Center. You can find a list of these downloads at [Download the latest firmware and drivers for Surface devices](https://technet.microsoft.com/itpro/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices).

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@ -11,6 +11,8 @@ ms.reviewer:
manager: dansimp manager: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Deploy Surface devices # Deploy Surface devices
@ -39,19 +41,7 @@ Learn about about deploying ARM- and Intel-based Surface devices.
| [Surface Deployment Accelerator](microsoft-surface-deployment-accelerator.md)| See how Microsoft Surface Deployment Accelerator provides a quick and simple deployment mechanism for organizations to reimage Surface devices. | | [Surface Deployment Accelerator](microsoft-surface-deployment-accelerator.md)| See how Microsoft Surface Deployment Accelerator provides a quick and simple deployment mechanism for organizations to reimage Surface devices. |
[Battery Limit setting](battery-limit.md) | Learn how to use Battery Limit, a UEFI setting that changes how the Surface device battery is charged and may prolong its longevity. [Battery Limit setting](battery-limit.md) | Learn how to use Battery Limit, a UEFI setting that changes how the Surface device battery is charged and may prolong its longevity.
 
## Related topics ## Related topics
[Surface for IT pros blog](http://blogs.technet.com/b/surface/) [Surface IT Pro Blog](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/bg-p/SurfaceITPro)
 
 

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@ -9,12 +9,15 @@ ms.sitesec: library
author: Teresa-Motiv author: Teresa-Motiv
ms.author: v-tea ms.author: v-tea
ms.topic: article ms.topic: article
ms.date: 10/2/2019 ms.date: 10/31/2019
ms.reviewer: scottmca ms.reviewer: scottmca
ms.localizationpriority: medium
ms.audience: itpro
manager: jarrettr manager: jarrettr
appliesto: appliesto:
- Surface Laptop (1st Gen) - Surface Laptop (1st Gen)
- Surface Laptop 2 - Surface Laptop 2
- Surface Laptop 3
--- ---
# How to enable the Surface Laptop keyboard during MDT deployment # How to enable the Surface Laptop keyboard during MDT deployment
@ -30,44 +33,77 @@ On most types of Surface devices, the keyboard should work during Lite Touch Ins
To add the keyboard drivers to the selection profile, follow these steps: To add the keyboard drivers to the selection profile, follow these steps:
1. Download the latest Surface Laptop MSI file from the appropriate locations: 1. Download the latest Surface Laptop MSI file from the appropriate locations:
- [Surface Laptop (1st Gen) Drivers and Firmware](https://www.microsoft.com/download/details.aspx?id=55489) - [Surface Laptop (1st Gen) Drivers and Firmware](https://www.microsoft.com/download/details.aspx?id=55489)
- [Surface Laptop 2 Drivers and Firmware](https://www.microsoft.com/download/details.aspx?id=57515) - [Surface Laptop 2 Drivers and Firmware](https://www.microsoft.com/download/details.aspx?id=57515)
- [Surface Laptop 3 with Intel Processor Drivers and Firmware](https://www.microsoft.com/download/details.aspx?id=100429)
1. Extract the contents of the Surface Laptop MSI file to a folder that you can easily locate (for example, c:\surface_laptop_drivers). To extract the contents, open an elevated Command Prompt window and run the following command: 2. Extract the contents of the Surface Laptop MSI file to a folder that you can easily locate (for example, c:\surface_laptop_drivers). To extract the contents, open an elevated Command Prompt window and run the command from the following example:
```cmd ```cmd
Msiexec.exe /a SurfaceLaptop_Win10_15063_1703008_1.msi targetdir=c:\surface_laptop_drivers /qn Msiexec.exe /a SurfaceLaptop_Win10_15063_1703008_1.msi targetdir=c:\surface_laptop_drivers /qn
``` ```
1. Open the Deployment Workbench and expand the **Deployment Shares** node and your deployment share, then navigate to the **WindowsPEX64** folder. 3. Open the Deployment Workbench and expand the **Deployment Shares** node and your deployment share, then navigate to the **WindowsPEX64** folder.
![Image that shows the location of the WindowsPEX64 folder in the Deployment Workbench](./images/surface-laptop-keyboard-1.png) ![Image that shows the location of the WindowsPEX64 folder in the Deployment Workbench](./images/surface-laptop-keyboard-1.png)
1. Right-click the **WindowsPEX64** folder and select **Import Drivers**. 4. Right-click the **WindowsPEX64** folder and select **Import Drivers**.
1. Follow the instructions in the Import Driver Wizard to import the driver folders into the WindowsPEX64 folder. 5. Follow the instructions in the Import Driver Wizard to import the driver folders into the WindowsPEX64 folder.
To support Surface Laptop (1st Gen), import the following folders:
- SurfacePlatformInstaller\Drivers\System\GPIO
- SurfacePlatformInstaller\Drivers\System\SurfaceHidMiniDriver
- SurfacePlatformInstaller\Drivers\System\SurfaceSerialHubDriver
To support Surface Laptop 2, import the following folders:
- SurfacePlatformInstaller\Drivers\System\GPIO
- SurfacePlatformInstaller\Drivers\System\SurfaceHIDMiniDriver
- SurfacePlatformInstaller\Drivers\System\SurfaceSerialHubDriver
- SurfacePlatformInstaller\Drivers\System\I2C
- SurfacePlatformInstaller\Drivers\System\SPI
- SurfacePlatformInstaller\Drivers\System\UART
1. Verify that the WindowsPEX64 folder now contains the imported drivers. The folder should resemble the following: > [!NOTE]
> Check the downloaded MSI package to determine the format and directory structure. The directory structure will start with either SurfacePlatformInstaller (older MSI files) or SurfaceUpdate (Newer MSI files) depending on when the MSI was released.
To support Surface Laptop (1st Gen), import the following folders:
- SurfacePlatformInstaller\Drivers\System\GPIO
- SurfacePlatformInstaller\Drivers\System\SurfaceHidMiniDriver
- SurfacePlatformInstaller\Drivers\System\SurfaceSerialHubDriver
Or for newer MSI files beginning with "SurfaceUpdate", use:
- SurfaceUpdate\SerialIOGPIO
- SurfaceUpdate\SurfaceHidMiniDriver
- SurfaceUpdate\SurfaceSerialHubDriver
To support Surface Laptop 2, import the following folders:
- SurfacePlatformInstaller\Drivers\System\GPIO
- SurfacePlatformInstaller\Drivers\System\SurfaceHIDMiniDriver
- SurfacePlatformInstaller\Drivers\System\SurfaceSerialHubDriver
- SurfacePlatformInstaller\Drivers\System\I2C
- SurfacePlatformInstaller\Drivers\System\SPI
- SurfacePlatformInstaller\Drivers\System\UART
Or for newer MSI files beginning with "SurfaceUpdate", use:
- SurfaceUpdate\SerialIOGPIO
- SurfaceUpdate\IclSerialIOI2C
- SurfaceUpdate\IclSerialIOSPI
- SurfaceUpdate\IclSerialIOUART
- SurfaceUpdate\SurfaceHidMini
- SurfaceUpdate\SurfaceSerialHub
To support Surface Laptop 3 with Intel Processor, import the following folders:
- SurfaceUpdate\IclSerialIOGPIO
- SurfaceUpdate\IclSerialIOI2C
- SurfaceUpdate\IclSerialIOSPI
- SurfaceUpdate\IclSerialIOUART
- SurfaceUpdate\SurfaceHidMini
- SurfaceUpdate\SurfaceSerialHub
- SurfaceUpdate\SurfaceHotPlug
6. Verify that the WindowsPEX64 folder now contains the imported drivers. The folder should resemble the following:
![Image that shows the newly imported drivers in the WindowsPEX64 folder of the Deployment Workbench](./images/surface-laptop-keyboard-2.png) ![Image that shows the newly imported drivers in the WindowsPEX64 folder of the Deployment Workbench](./images/surface-laptop-keyboard-2.png)
1. Configure a selection profile that uses the WindowsPEX64 folder. The selection profile should resemble the following: 7. Configure a selection profile that uses the WindowsPEX64 folder. The selection profile should resemble the following:
![Image that shows the WindowsPEX64 folder selected as part of a selection profile](./images/surface-laptop-keyboard-3.png) ![Image that shows the WindowsPEX64 folder selected as part of a selection profile](./images/surface-laptop-keyboard-3.png)
1. Configure the Windows PE properties of the MDT deployment share to use the new selection profile, as follows: 8. Configure the Windows PE properties of the MDT deployment share to use the new selection profile, as follows:
- For **Platform**, select **x64**. - For **Platform**, select **x64**.
- For **Selection profile**, select the new profile. - For **Selection profile**, select the new profile.
@ -75,7 +111,7 @@ To add the keyboard drivers to the selection profile, follow these steps:
![Image that shows the Windows PE properties of the MDT Deployment Share](./images/surface-laptop-keyboard-4.png) ![Image that shows the Windows PE properties of the MDT Deployment Share](./images/surface-laptop-keyboard-4.png)
1. Verify that you have configured the remaining Surface Laptop drivers by using either a selection profile or a **DriverGroup001** variable. 9. Verify that you have configured the remaining Surface Laptop drivers by using either a selection profile or a **DriverGroup001** variable.
- For Surface Laptop (1st Gen), the model is **Surface Laptop**. The remaining Surface Laptop drivers should reside in the \MDT Deployment Share\Out-of-Box Drivers\Windows10\X64\Surface Laptop folder as shown in the figure that follows this list. - For Surface Laptop (1st Gen), the model is **Surface Laptop**. The remaining Surface Laptop drivers should reside in the \MDT Deployment Share\Out-of-Box Drivers\Windows10\X64\Surface Laptop folder as shown in the figure that follows this list.
- For Surface Laptop 2, the model is **Surface Laptop 2**. The remaining Surface Laptop drivers should reside in the \MDT Deployment Share\Out-of-Box Drivers\Windows10\X64\Surface Laptop 2 folder. - For Surface Laptop 2, the model is **Surface Laptop 2**. The remaining Surface Laptop drivers should reside in the \MDT Deployment Share\Out-of-Box Drivers\Windows10\X64\Surface Laptop 2 folder.

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@ -14,7 +14,7 @@ ms.localizationpriority: High
--- ---
# Get started with Surface devices # Get started with Surface devices
Harness the power of Surface, Windows,and Office connected together through the cloud. Find tools, step-by-step guides, and other resources to help you plan, deploy, and manage Surface devices in your organization. Harness the power of Surface, Windows, and Office connected together through the cloud. Find tools, step-by-step guides, and other resources to help you plan, deploy, and manage Surface for Business devices in your organization.
<ul class="panelContent cardsF"> <ul class="panelContent cardsF">
<li> <li>
@ -29,7 +29,7 @@ Harness the power of Surface, Windows,and Office connected together through the
<div class="cardText"> <div class="cardText">
<h3>Plan</h3> <h3>Plan</h3>
<p><a href="considerations-for-surface-and-system-center-configuration-manager.md">Surface and SCCM considerations</a></p> <p><a href="considerations-for-surface-and-system-center-configuration-manager.md">Surface and SCCM considerations</a></p>
<p><a href="deploy-surface-app-with-windows-store-for-business.md">Deploy Surface app with Microsoft Store for Business</a></p> <p><a href="wake-on-lan-for-surface-devices.md">Wake On LAN for Surface devices</a></p>
</div> </div>
</div> </div>
</div> </div>
@ -86,8 +86,8 @@ Harness the power of Surface, Windows,and Office connected together through the
</div> </div>
<div class="cardText"> <div class="cardText">
<h3>Secure</h3> <h3>Secure</h3>
<p><a href="surface-enterprise-management-mode.md">Surface Enterprise Management Mode (SEMM)</a></p> <p><a href="surface-manage-dfci-guide.md">Intune management of Surface UEFI settings</a></p>
<p><a href="manage-surface-uefi-settings.md">Manage UEFI</a></p> <p><a href="surface-enterprise-management-mode.md">Surface Enterprise Management Mode (SEMM)</a></p>
<p><a href="microsoft-surface-data-eraser.md">Surface Data Eraser tool</a></p> <p><a href="microsoft-surface-data-eraser.md">Surface Data Eraser tool</a></p>
</div> </div>
</div> </div>
@ -105,6 +105,8 @@ Harness the power of Surface, Windows,and Office connected together through the
</div> </div>
<div class="cardText"> <div class="cardText">
<h3>Support</h3> <h3>Support</h3>
<p><a href="https://support.microsoft.com/help/4483194/maximize-surface-battery-life">Maximize your Surface battery life</a></p>
<p><a href="https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations">Troubleshoot Surface Dock and docking stations</a></p>
<p><a href="support-solutions-surface.md">Top support solutions</a></p> <p><a href="support-solutions-surface.md">Top support solutions</a></p>
</div> </div>
</div> </div>

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@ -10,6 +10,8 @@ ms.author: dansimp
ms.topic: article ms.topic: article
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Long-Term Servicing Channel (LTSC) for Surface devices # Long-Term Servicing Channel (LTSC) for Surface devices
@ -28,23 +30,7 @@ General-purpose Surface devices are intended to run on the Semi-Annual Channel t
Surface devices in specialized scenariossuch as PCs that control medical equipment, point-of-sale systems, and ATMsmight consider the use of LTSC. These special-purpose systems typically perform a single task and do not require feature updates as frequently as other devices in the organization. Surface devices in specialized scenariossuch as PCs that control medical equipment, point-of-sale systems, and ATMsmight consider the use of LTSC. These special-purpose systems typically perform a single task and do not require feature updates as frequently as other devices in the organization.
## Related topics ## Related topics
- [Surface TechCenter](https://technet.microsoft.com/windows/surface) - [Surface IT Pro Blog](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/bg-p/SurfaceITPro)
- [Surface for IT pros blog](http://blogs.technet.com/b/surface/)
 
 

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@ -1,6 +1,6 @@
--- ---
title: Best practice power settings for Surface devices title: Best practice power settings for Surface devices
description: This topic provides best practice recommendations for maintaining optimal power settings and explains how Surface streamlines the power management experience. description: This topic provides best practice recommendations for maintaining optimal power settings and explains how Surface streamlines the power management experience. This article applies to all currently supported Surface devices including Surface Pro 7, Surface Pro X, and Surface Laptop 3.
ms.prod: w10 ms.prod: w10
ms.mktglfcycl: manage ms.mktglfcycl: manage
ms.sitesec: library ms.sitesec: library
@ -9,7 +9,9 @@ ms.author: dansimp
ms.topic: article ms.topic: article
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.date: 08/21/2019 ms.localizationpriority: medium
ms.audience: itpro
ms.date: 10/28/2019
--- ---
# Best practice power settings for Surface devices # Best practice power settings for Surface devices
@ -49,7 +51,7 @@ module (SAM). The SAM chip functions as the Surface device power-policy
owner, using algorithms to calculate optimal power requirements. It owner, using algorithms to calculate optimal power requirements. It
works in conjunction with Windows power manager to allocate or throttle works in conjunction with Windows power manager to allocate or throttle
only the exact amount of power required for hardware components to only the exact amount of power required for hardware components to
function. function. This article applies to all currently supported Surface devices including Surface Pro 7, Surface Pro X, and Surface Laptop 3.
## Utilizing the custom power profile in Surface ## Utilizing the custom power profile in Surface

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@ -17,22 +17,25 @@ manager: dansimp
# Manage Surface UEFI settings # Manage Surface UEFI settings
Current and future generations of Surface devices, including Surface Pro 7, Surface Book 2, and Surface Studio 2,use a unique UEFI firmware engineered by Microsoft specifically for these devices. This firmware allows for significantly greater control of the devices operation over firmware versions in earlier generation Surface devices, including the support for touch, mouse, and keyboard operation. By using the Surface UEFI settings you can easily enable or disable internal devices or components, configure security to protect UEFI settings from being changed, and adjust the Surface device boot settings. All current and future generations of Surface devices use a unique Unified Extensible Firmware Interface (UEFI) engineered by Microsoft specifically for these devices. Surface UEFI settings provide the ability to enable or disable built-in devices and components, protect UEFI settings from being changed, and adjust the Surface device boot settings.
>[!NOTE]
>Surface Pro 3, Surface 3, Surface Pro 2, Surface 2, Surface Pro, and Surface do not use the Surface UEFI and instead use firmware provided by third-party manufacturers, such as AMI.
You can enter the Surface UEFI settings on your Surface device by pressing the **Volume Up** button and the **Power** button simultaneously. Hold the **Volume Up** button until the Surface logo is displayed, which indicates that the device has begun to boot.
## Support for cloud-based management ## Support for cloud-based management
With Device Firmware Configuration Interface (DFCI) profiles built into Microsoft Intune (now available in public preview), Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. DFCI is currently available for Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information, refer to [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md). With Device Firmware Configuration Interface (DFCI) profiles built into Microsoft Intune (now available in public preview), Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. DFCI is currently available for Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information, refer to [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md).
## Open Surface UEFI menu
## PC information To adjust UEFI settings during system startup:
On the **PC information** page, detailed information about your Surface device is provided: 1. Shut down your Surface and wait about 10 seconds to make sure it's off.
2. Press and hold the **Volume-up** button and - at the same time - press and release the **Power button.**
3. As the Microsoft or Surface logo appears on your screen, continue to hold the **Volume-up** button until the UEFI screen appears.
- **Model** Your Surface devices model will be displayed here, such as Surface Book or Surface Pro 4. The exact configuration of your device is not shown, (such as processor, disk size, or memory size). ## UEFI PC information page
The PC information page includes detailed information about your Surface device:
- **Model** Your Surface devices model will be displayed here, such as Surface Book 2 or Surface Pro 7. The exact configuration of your device is not shown, (such as processor, disk size, or memory size).
- **UUID** This Universally Unique Identification number is specific to your device and is used to identify the device during deployment or management. - **UUID** This Universally Unique Identification number is specific to your device and is used to identify the device during deployment or management.
- **Serial Number** This number is used to identify this specific Surface device for asset tagging and support scenarios. - **Serial Number** This number is used to identify this specific Surface device for asset tagging and support scenarios.
@ -56,9 +59,9 @@ You will also find detailed information about the firmware of your Surface devic
You can find up-to-date information about the latest firmware version for your Surface device in the [Surface Update History](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) for your device. You can find up-to-date information about the latest firmware version for your Surface device in the [Surface Update History](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) for your device.
## Security ## UEFI Security page
On the **Security** page of Surface UEFI settings, you can set a password to protect UEFI settings. This password must be entered when you boot the Surface device to UEFI. The password can contain the following characters (as shown in Figure 2): The Security page allows you to set a password to protect UEFI settings. This password must be entered when you boot the Surface device to UEFI. The password can contain the following characters (as shown in Figure 2):
- Uppercase letters: A-Z - Uppercase letters: A-Z
@ -74,21 +77,21 @@ The password must be at least 6 characters and is case sensitive.
*Figure 2. Add a password to protect Surface UEFI settings* *Figure 2. Add a password to protect Surface UEFI settings*
On the **Security** page you can also change the configuration of Secure Boot on your Surface device. Secure Boot technology prevents unauthorized boot code from booting on your Surface device, which protects against bootkit and rootkit-type malware infections. You can disable Secure Boot to allow your Surface device to boot third-party operating systems or bootable media. You can also configure Secure Boot to work with third-party certificates, as shown in Figure 3. Read more about [Secure Boot](https://msdn.microsoft.com/windows/hardware/commercialize/manufacture/desktop/secure-boot-overview) in the TechNet Library. On the Security page you can also change the configuration of Secure Boot on your Surface device. Secure Boot technology prevents unauthorized boot code from booting on your Surface device, which protects against bootkit and rootkit-type malware infections. You can disable Secure Boot to allow your Surface device to boot third-party operating systems or bootable media. You can also configure Secure Boot to work with third-party certificates, as shown in Figure 3. Read more about [Secure Boot](https://msdn.microsoft.com/windows/hardware/commercialize/manufacture/desktop/secure-boot-overview) in the TechNet Library.
![Configure Secure Boot](images/manage-surface-uefi-fig3.png "Configure Secure Boot") ![Configure Secure Boot](images/manage-surface-uefi-fig3.png "Configure Secure Boot")
*Figure 3. Configure Secure Boot* *Figure 3. Configure Secure Boot*
You can also enable or disable the Trusted Platform Module (TPM) device on the **Security** page, as shown in Figure 4. The TPM is used to authenticate encryption for your devices data with BitLocker. Read more about [BitLocker](https://technet.microsoft.com/itpro/windows/keep-secure/bitlocker-overview) in the TechNet Library. You can also enable or disable the Trusted Platform Module (TPM) device on the Security page, as shown in Figure 4. The TPM is used to authenticate encryption for your devices data with BitLocker. Read more about [BitLocker](https://technet.microsoft.com/itpro/windows/keep-secure/bitlocker-overview) in the TechNet Library.
![Configure Surface UEFI security settings](images/manage-surface-uefi-fig4.png "Configure Surface UEFI security settings") ![Configure Surface UEFI security settings](images/manage-surface-uefi-fig4.png "Configure Surface UEFI security settings")
*Figure 4. Configure Surface UEFI security settings* *Figure 4. Configure Surface UEFI security settings*
## Devices ## UEFI menu: Devices
On the **Devices** page you can enable or disable specific devices and components of your Surface device. Devices that you can enable or disable on this page include: The Devices page allows you to enable or disable specific devices and components including:
- Docking and USB Ports - Docking and USB Ports
@ -106,13 +109,13 @@ On the **Devices** page you can enable or disable specific devices and component
Each device is listed with a slider button that you can move to **On** (enabled) or **Off** (disabled) position, as shown in Figure 5. Each device is listed with a slider button that you can move to **On** (enabled) or **Off** (disabled) position, as shown in Figure 5.
![Enable and disable specific devices](images/manage-surface-uefi-fig5.png "Enable and disable specific devices") ![Enable and disable specific devices](images/manage-surface-uefi-fig5a.png "Enable and disable specific devices")
*Figure 5. Enable and disable specific devices* *Figure 5. Enable and disable specific devices*
## Boot configuration ## UEFI menu: Boot configuration
On the **Boot Configuration** page, you can change the order of your boot devices and/or enable or disable boot of the following devices: The Boot Configuration page allows you to change the order of your boot devices as well as enable or disable boot of the following devices:
- Windows Boot Manager - Windows Boot Manager
@ -132,68 +135,83 @@ For the specified boot order to take effect, you must set the **Enable Alternate
You can also turn on and off IPv6 support for PXE with the **Enable IPv6 for PXE Network Boot** option, for example when performing a Windows deployment using PXE where the PXE server is configured for IPv4 only. You can also turn on and off IPv6 support for PXE with the **Enable IPv6 for PXE Network Boot** option, for example when performing a Windows deployment using PXE where the PXE server is configured for IPv4 only.
## UEFI menu: Management
The Management page allows you to manage use of Zero Touch UEFI Management and other features on eligible devices including Surface Pro 7, Surface Pro X, and Surface Laptop 3.
## Exit ![Manage access to Zero Touch UEFI Management and other features](images/manage-surface-uefi-fig7a.png "Manage access to Zero Touch UEFI Management and other features")
*Figure 7. Manage access to Zero Touch UEFI Management and other features*
Use the **Restart Now** button on the **Exit** page to exit UEFI settings, as shown in Figure 7.
Zero Touch UEFI Management lets you remotely manage UEFI settings by using a device profile within Intune called Device Firmware Configuration Interface (DFCI). If you do not configure this setting, the ability to manage eligible devices with DFCI is set to **Ready**. To prevent DFCI, select **Opt-Out**.
> [!NOTE]
> The UEFI Management settings page and use of DFCI is only available on Surface Pro 7, Surface Pro X, and Surface Laptop 3.
For more information, refer to [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md).
## UEFI menu: Exit
Use the **Restart Now** button on the **Exit** page to exit UEFI settings, as shown in Figure 8.
![Exit Surface UEFI and restart the device](images/manage-surface-uefi-fig7.png "Exit Surface UEFI and restart the device") ![Exit Surface UEFI and restart the device](images/manage-surface-uefi-fig7.png "Exit Surface UEFI and restart the device")
*Figure 7. Click Restart Now to exit Surface UEFI and restart the device* *Figure 8. Click Restart Now to exit Surface UEFI and restart the device*
## Surface UEFI boot screens ## Surface UEFI boot screens
When you update Surface device firmware, by using either Windows Update or manual installation, the updates are not applied immediately to the device, but instead during the next reboot cycle. You can find out more about the Surface firmware update process in [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates). The progress of the firmware update is displayed on a screen with progress bars of differing colors to indicate the firmware for each component. Each components progress bar is shown in Figures 8 through 17. When you update Surface device firmware, by using either Windows Update or manual installation, the updates are not applied immediately to the device, but instead during the next reboot cycle. You can find out more about the Surface firmware update process in [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates). The progress of the firmware update is displayed on a screen with progress bars of differing colors to indicate the firmware for each component. Each components progress bar is shown in Figures 9 through 18.
![Surface UEFI firmware update with blue progress bar](images/manage-surface-uefi-fig8.png "Surface UEFI firmware update with blue progress bar") ![Surface UEFI firmware update with blue progress bar](images/manage-surface-uefi-fig8.png "Surface UEFI firmware update with blue progress bar")
*Figure 8. The Surface UEFI firmware update displays a blue progress bar* *Figure 9. The Surface UEFI firmware update displays a blue progress bar*
![System Embedded Controller firmware with green progress bar](images/manage-surface-uefi-fig9.png "System Embedded Controller firmware with green progress bar") ![System Embedded Controller firmware with green progress bar](images/manage-surface-uefi-fig9.png "System Embedded Controller firmware with green progress bar")
*Figure 9. The System Embedded Controller firmware update displays a green progress bar* *Figure 10. The System Embedded Controller firmware update displays a green progress bar*
![SAM Controller firmware update with orange progress bar](images/manage-surface-uefi-fig10.png "SAM Controller firmware update with orange progress bar") ![SAM Controller firmware update with orange progress bar](images/manage-surface-uefi-fig10.png "SAM Controller firmware update with orange progress bar")
*Figure 10. The SAM Controller firmware update displays an orange progress bar* *Figure 11. The SAM Controller firmware update displays an orange progress bar*
![Intel Management Engine firmware with red progress bar](images/manage-surface-uefi-fig11.png "Intel Management Engine firmware with red progress bar") ![Intel Management Engine firmware with red progress bar](images/manage-surface-uefi-fig11.png "Intel Management Engine firmware with red progress bar")
*Figure 11. The Intel Management Engine firmware update displays a red progress bar* *Figure 12. The Intel Management Engine firmware update displays a red progress bar*
![Surface touch firmware with gray progress bar](images/manage-surface-uefi-fig12.png "Surface touch firmware with gray progress bar") ![Surface touch firmware with gray progress bar](images/manage-surface-uefi-fig12.png "Surface touch firmware with gray progress bar")
*Figure 12. The Surface touch firmware update displays a gray progress bar* *Figure 13. The Surface touch firmware update displays a gray progress bar*
![Surface KIP firmware with light green progress bar](images/manage-surface-uefi-fig13.png "Surface touch firmware with light green progress bar") ![Surface KIP firmware with light green progress bar](images/manage-surface-uefi-fig13.png "Surface touch firmware with light green progress bar")
*Figure 13. The Surface KIP firmware update displays a light green progress bar* *Figure 14. The Surface KIP firmware update displays a light green progress bar*
![Surface ISH firmware with pink progress bar](images/manage-surface-uefi-fig14.png "Surface ISH firmware with pink progress bar") ![Surface ISH firmware with pink progress bar](images/manage-surface-uefi-fig14.png "Surface ISH firmware with pink progress bar")
*Figure 14. The Surface ISH firmware update displays a light pink progress bar* *Figure 15. The Surface ISH firmware update displays a light pink progress bar*
![Surface Trackpad firmware with gray progress bar](images/manage-surface-uefi-fig15.png "Surface Trackpad firmware with gray progress bar") ![Surface Trackpad firmware with gray progress bar](images/manage-surface-uefi-fig15.png "Surface Trackpad firmware with gray progress bar")
*Figure 15. The Surface Trackpad firmware update displays a pink progress bar* *Figure 16. The Surface Trackpad firmware update displays a pink progress bar*
![Surface TCON firmware with light gray progress bar](images/manage-surface-uefi-fig16.png "Surface TCON firmware with light gray progress bar") ![Surface TCON firmware with light gray progress bar](images/manage-surface-uefi-fig16.png "Surface TCON firmware with light gray progress bar")
*Figure 16. The Surface TCON firmware update displays a light gray progress bar* *Figure 17. The Surface TCON firmware update displays a light gray progress bar*
![Surface TPM firmware with light purple progress bar](images/manage-surface-uefi-fig17.png "Surface TPM firmware with purple progress bar") ![Surface TPM firmware with light purple progress bar](images/manage-surface-uefi-fig17.png "Surface TPM firmware with purple progress bar")
*Figure 17. The Surface TPM firmware update displays a purple progress bar* *Figure 18. The Surface TPM firmware update displays a purple progress bar*
>[!NOTE] >[!NOTE]
>An additional warning message that indicates Secure Boot is disabled is displayed, as shown in Figure 18. >An additional warning message that indicates Secure Boot is disabled is displayed, as shown in Figure 19.
![Surface boot screen that indicates Secure Boot has been disabled](images/manage-surface-uefi-fig18.png "Surface boot screen that indicates Secure Boot has been disabled") ![Surface boot screen that indicates Secure Boot has been disabled](images/manage-surface-uefi-fig18.png "Surface boot screen that indicates Secure Boot has been disabled")
*Figure 18. Surface boot screen that indicates Secure Boot has been disabled in Surface UEFI settings* *Figure 19. Surface boot screen that indicates Secure Boot has been disabled in Surface UEFI settings*
## Related topics ## Related topics
[Advanced UEFI security features for Surface Pro 3](advanced-uefi-security-features-for-surface-pro-3.md) - [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md)
- [Surface Enterprise Management Mode](surface-enterprise-management-mode.md)

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@ -8,9 +8,11 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 1/15/2019 ms.date: 10/31/2019
ms.reviewer: hachidan ms.reviewer: hachidan
manager: dansimp manager: dansimp
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Surface Brightness Control # Surface Brightness Control

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@ -4,7 +4,7 @@ description: Microsoft Surface Deployment Accelerator provides a quick and simpl
ms.assetid: E7991E90-4AAE-44B6-8822-58BFDE3EADE4 ms.assetid: E7991E90-4AAE-44B6-8822-58BFDE3EADE4
ms.reviewer: hachidan ms.reviewer: hachidan
manager: dansimp manager: dansimp
ms.date: 07/27/2017 ms.date: 10/31/2019
ms.localizationpriority: medium ms.localizationpriority: medium
keywords: deploy, install, tool keywords: deploy, install, tool
ms.prod: w10 ms.prod: w10
@ -19,16 +19,13 @@ ms.audience: itpro
# Microsoft Surface Deployment Accelerator # Microsoft Surface Deployment Accelerator
Microsoft Surface Deployment Accelerator (SDA) automates the creation and configuration of a Microsoft recommended deployment experience by using free Microsoft deployment tools. Microsoft Surface Deployment Accelerator (SDA) automates the creation and configuration of a Microsoft recommended deployment experience by using free Microsoft deployment tools.
> [!NOTE] > [!NOTE]
> SDA is not currently supported on Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information refer to [Deploy Surface devices](deploy.md). > SDA is not supported on Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information refer to [Deploy Surface devices](deploy.md).
SDA is built on the powerful suite of deployment tools available from Microsoft including the Windows Assessment and Deployment Kit (ADK), the Microsoft Deployment Toolkit (MDT), and Windows Deployment Services (WDS). The resulting deployment share encompasses the recommended best practices for managing drivers during deployment and automating image creation and can serve as a starting point upon which you build your own customized deployment solution. SDA is built on the powerful suite of deployment tools available from Microsoft including the Windows Assessment and Deployment Kit (ADK), the Microsoft Deployment Toolkit (MDT), and Windows Deployment Services (WDS). The resulting deployment share encompasses the recommended best practices for managing drivers during deployment and automating image creation and can serve as a starting point upon which you build your own customized deployment solution.
You can find more information about how to deploy to Surface devices, including step-by-step walkthroughs of customized deployment solution implementation, on the Deploy page of the [Surface TechCenter](https://technet.microsoft.com/windows/dn913725).
**Download Microsoft Surface Deployment Accelerator** **Download Microsoft Surface Deployment Accelerator**
You can download the installation files for SDA from the Microsoft Download Center. To download the installation files: You can download the installation files for SDA from the Microsoft Download Center. To download the installation files:

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@ -13,13 +13,16 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 07/27/2017 ms.date: 10/31/2019
--- ---
# Step by step: Surface Deployment Accelerator # Step by step: Surface Deployment Accelerator
This article shows you how to install Microsoft Surface Deployment Accelerator (SDA), configure a deployment share for the deployment of Windows to Surface devices, and perform a deployment to Surface devices. This article also contains instructions on how to perform these tasks without an Internet connection or without support for Windows Deployment Services network boot (PXE). This article shows you how to install Microsoft Surface Deployment Accelerator (SDA), configure a deployment share for the deployment of Windows to Surface devices, and perform a deployment to Surface devices. This article also contains instructions on how to perform these tasks without an Internet connection or without support for Windows Deployment Services network boot (PXE).
> [!NOTE]
> SDA is not supported on Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information refer to [Deploy Surface devices](deploy.md).
## How to install Surface Deployment Accelerator ## How to install Surface Deployment Accelerator
For information about prerequisites and instructions for how to download and install SDA, see [Microsoft Surface Deployment Accelerator](microsoft-surface-deployment-accelerator.md). For information about prerequisites and instructions for how to download and install SDA, see [Microsoft Surface Deployment Accelerator](microsoft-surface-deployment-accelerator.md).

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@ -14,6 +14,7 @@ ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 09/26/2019 ms.date: 09/26/2019
ms.localizationpriority: medium ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Top support solutions for Surface devices # Top support solutions for Surface devices
@ -47,7 +48,7 @@ These are the top Microsoft Support solutions for common issues experienced when
- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496) - [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496)
- [Microsoft Surface Dock Updater](https://docs.microsoft.com/surface/surface-dock-updater) - [Microsoft Surface Dock Firmware Update](https://docs.microsoft.com/surface/surface-dock-updater)
## Surface Drivers and Firmware ## Surface Drivers and Firmware

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@ -3,12 +3,12 @@ title: Deploy Surface Diagnostic Toolkit for Business
description: This topic explains how to use the Surface Diagnostic Toolkit for Business. description: This topic explains how to use the Surface Diagnostic Toolkit for Business.
ms.prod: w10 ms.prod: w10
ms.mktglfcycl: manage ms.mktglfcycl: manage
ms.localizationpriority: normal ms.localizationpriority: medium
ms.sitesec: library ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 09/27/2019 ms.date: 10/31/2019
ms.reviewer: hachidan ms.reviewer: hachidan
manager: dansimp manager: dansimp
ms.audience: itpro ms.audience: itpro
@ -172,9 +172,10 @@ You can select to run a wide range of logs across applications, drivers, hardwar
## Changes and updates ## Changes and updates
### Version 2.43.139.0 ### Version 2.43.139.0
*Release date: October 21, 2019*<br> *Release date: October 21, 2019*<br>
This version of Surface Diagnostic Toolkit for Business adds support for the following: This version of Surface Diagnostic Toolkit for Business adds support for the following:
-Surface Pro 7
-Surface Laptop 3 - Surface Pro 7
- Surface Laptop 3
### Version 2.42.139.0 ### Version 2.42.139.0
*Release date: September 24, 2019*<br> *Release date: September 24, 2019*<br>

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@ -16,7 +16,7 @@ ms.audience: itpro
# Run Surface Diagnostic Toolkit for Business using commands # Run Surface Diagnostic Toolkit for Business using commands
Running the Surface Diagnostic Toolkit (SDT) at a command prompt requires downloading the STD app console. After it's installed, you can run SDT at a command prompt via the Windows command console (cmd.exe) or using Windows PowerShell, including PowerShell Integrated Scripting Environment (ISE), which provides support for autocompletion of commands, copy/paste, and other features. Running the Surface Diagnostic Toolkit (SDT) at a command prompt requires downloading the STD app console. After it's installed, you can run SDT at a command prompt via the Windows command console (cmd.exe) or using Windows PowerShell, including PowerShell Integrated Scripting Environment (ISE), which provides support for autocompletion of commands, copy/paste, and other features. For a list of supported Surface devices in SDT, refer to [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md).
>[!NOTE] >[!NOTE]
>To run SDT using commands, you must be signed in to the Administrator account or signed in to an account that is a member of the Administrator group on your Surface device. >To run SDT using commands, you must be signed in to the Administrator account or signed in to an account that is a member of the Administrator group on your Surface device.

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@ -7,36 +7,34 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 11/15/2018 ms.date: 10/31/2019
ms.reviewer: hachidan ms.reviewer: hachidan
manager: dansimp manager: dansimp
ms.localizationpriority: normal ms.localizationpriority: medium
ms.audience: itpro ms.audience: itpro
--- ---
# Use Surface Diagnostic Toolkit for Business in desktop mode # Use Surface Diagnostic Toolkit for Business in desktop mode
This topic explains how to use the Surface Diagnostic Toolkit (SDT) to help users in your organization run the tool to identify and diagnose issues with the Surface device. Successfully running SDT can quickly determine if a reported issue is caused by failed hardware or user error. This topic explains how to use the Surface Diagnostic Toolkit (SDT) to help users in your organization run the tool to identify and diagnose issues with the Surface device. Successfully running SDT can quickly determine if a reported issue is caused by failed hardware or user error. For a list of supported Surface devices in SDT, refer to [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md).
1. Direct the user to install [the SDT package](surface-diagnostic-toolkit-business.md#create-custom-sdt) from a software distribution point or network share. After it is installed, youre ready to guide the user through a series of tests. 1. Direct the user to install [the SDT package](surface-diagnostic-toolkit-business.md#create-custom-sdt) from a software distribution point or network share. After it is installed, youre ready to guide the user through a series of tests.
2. Begin at the home page, which allows users to enter a description of the issue, and click **Continue**, as shown in figure 1. 2. Begin at the home page, which allows users to enter a description of the issue, and click **Continue**, as shown in figure 1.
![Start SDT in desktop mode](images/sdt-desk-1.png) ![Start SDT in desktop mode](images/sdt-desk-1.png)
*Figure 1. SDT in desktop mode*
*Figure 1. SDT in desktop mode*
3. When SDT indicates the device has the latest updates, click **Continue** to advance to the catalog of available tests, as shown in figure 2. 3. When SDT indicates the device has the latest updates, click **Continue** to advance to the catalog of available tests, as shown in figure 2.
![Select from SDT options](images/sdt-desk-2.png) ![Select from SDT options](images/sdt-desk-2.png)
*Figure 2. Select from SDT options*
*Figure 2. Select from SDT options*
4. You can choose to run all the diagnostic tests. Or, if you already suspect a particular issue such as a faulty display or a power supply problem, click **Select** to choose from the available tests and click **Run Selected**, as shown in figure 3. See the following table for details of each test. 4. You can choose to run all the diagnostic tests. Or, if you already suspect a particular issue such as a faulty display or a power supply problem, click **Select** to choose from the available tests and click **Run Selected**, as shown in figure 3. See the following table for details of each test.
![Select hardware tests](images/sdt-desk-3.png) ![Select hardware tests](images/sdt-desk-3.png)
*Figure 3. Select hardware tests*
*Figure 3. Select hardware tests*
Hardware test | Description Hardware test | Description
--- | --- --- | ---
@ -55,6 +53,7 @@ This topic explains how to use the Surface Diagnostic Toolkit (SDT) to help user
<span id="multiple" /> <span id="multiple" />
## Running multiple hardware tests to troubleshoot issues ## Running multiple hardware tests to troubleshoot issues
SDT is designed as an interactive tool that runs a series of tests. For each test, SDT provides instructions summarizing the nature of the test and what users should expect or look for in order for the test to be successful. For example, to diagnose if the display brightness is working properly, SDT starts at zero and increases the brightness to 100 percent, asking users to confirm by answering **Yes** or **No** -- that brightness is functioning as expected, as shown in figure 4. SDT is designed as an interactive tool that runs a series of tests. For each test, SDT provides instructions summarizing the nature of the test and what users should expect or look for in order for the test to be successful. For example, to diagnose if the display brightness is working properly, SDT starts at zero and increases the brightness to 100 percent, asking users to confirm by answering **Yes** or **No** -- that brightness is functioning as expected, as shown in figure 4.
@ -62,7 +61,6 @@ SDT is designed as an interactive tool that runs a series of tests. For each tes
For each test, if functionality does not work as expected and the user clicks **No**, SDT generates a report of the possible causes and ways to troubleshoot it. For each test, if functionality does not work as expected and the user clicks **No**, SDT generates a report of the possible causes and ways to troubleshoot it.
![Running hardware diagnostics](images/sdt-desk-4.png) ![Running hardware diagnostics](images/sdt-desk-4.png)
*Figure 4. Running hardware diagnostics* *Figure 4. Running hardware diagnostics*
1. If the brightness successfully adjusts from 0-100 percent as expected, direct the user to click **Yes** and then click **Continue**. 1. If the brightness successfully adjusts from 0-100 percent as expected, direct the user to click **Yes** and then click **Continue**.
@ -75,24 +73,18 @@ For each test, if functionality does not work as expected and the user clicks **
SDT enables you to diagnose and repair applications that may be causing issues, as shown in figure 5. SDT enables you to diagnose and repair applications that may be causing issues, as shown in figure 5.
![Running repairs](images/sdt-desk-5.png) ![Running repairs](images/sdt-desk-5.png)
*Figure 5. Running repairs* *Figure 5. Running repairs*
<span id="logs" /> <span id="logs" />
### Generating logs for analyzing issues ### Generating logs for analyzing issues
SDT provides extensive log-enabled diagnosis support across applications, drivers, hardware, and operating system issues, as shown in figure 6. SDT provides extensive log-enabled diagnosis support across applications, drivers, hardware, and operating system issues, as shown in figure 6.
![Generating logs](images/sdt-desk-6.png) ![Generating logs](images/sdt-desk-6.png)
*Figure 6. Generating logs* *Figure 6. Generating logs*
<span id="detailed-report" /> <span id="detailed-report" />
### Generating detailed report comparing device vs. optimal configuration ### Generating detailed report comparing device vs. optimal configuration
Based on the logs, SDT generates a report for software- and firmware-based issues that you can save to a preferred location. Based on the logs, SDT generates a report for software- and firmware-based issues that you can save to a preferred location.

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@ -10,7 +10,7 @@ ms.topic: article
ms.date: 06/11/2019 ms.date: 06/11/2019
ms.reviewer: cottmca ms.reviewer: cottmca
manager: dansimp manager: dansimp
ms.localizationpriority: normal ms.localizationpriority: medium
ms.audience: itpro ms.audience: itpro
--- ---

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@ -8,7 +8,7 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 09/18/2019 ms.date: 10/09/2019
ms.reviewer: scottmca ms.reviewer: scottmca
manager: dansimp manager: dansimp
ms.audience: itpro ms.audience: itpro
@ -50,8 +50,14 @@ You can use Windows Installer commands (Msiexec.exe) to deploy Surface Dock Firm
> [!NOTE] > [!NOTE]
> A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]" > A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]"
> [!NOTE]
> A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]"
For more information, refer to [Command line options](https://docs.microsoft.com/windows/win32/msi/command-line-options) documentation. For more information, refer to [Command line options](https://docs.microsoft.com/windows/win32/msi/command-line-options) documentation.
> [!IMPORTANT]
> If you want to keep your Surface Dock updated using any other method, refer to [Update your Surface Dock](https://support.microsoft.com/help/4023478/surface-update-your-surface-dock) for details.
## Intune deployment ## Intune deployment
You can use Intune to distribute Surface Dock Firmware Update to your devices. First you will need to convert the MSI file to the .intunewin format, as described in the following documentation: [Intune Standalone - Win32 app management](https://docs.microsoft.com/intune/apps/apps-win32-app-management). You can use Intune to distribute Surface Dock Firmware Update to your devices. First you will need to convert the MSI file to the .intunewin format, as described in the following documentation: [Intune Standalone - Win32 app management](https://docs.microsoft.com/intune/apps/apps-win32-app-management).

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@ -9,9 +9,11 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 01/06/2017 ms.date: 10/31/2019
ms.reviewer: ms.reviewer: scottmca
manager: dansimp manager: dansimp
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Microsoft Surface Enterprise Management Mode # Microsoft Surface Enterprise Management Mode
@ -19,12 +21,14 @@ manager: dansimp
Microsoft Surface Enterprise Management Mode (SEMM) is a feature of Surface devices with Surface UEFI that allows you to secure and manage firmware settings within your organization. With SEMM, IT professionals can prepare configurations of UEFI settings and install them on a Surface device. In addition to the ability to configure UEFI settings, SEMM also uses a certificate to protect the configuration from unauthorized tampering or removal. Microsoft Surface Enterprise Management Mode (SEMM) is a feature of Surface devices with Surface UEFI that allows you to secure and manage firmware settings within your organization. With SEMM, IT professionals can prepare configurations of UEFI settings and install them on a Surface device. In addition to the ability to configure UEFI settings, SEMM also uses a certificate to protect the configuration from unauthorized tampering or removal.
>[!NOTE] >[!NOTE]
>SEMM is only available on devices with Surface UEFI firmware such as Surface Pro 4 and later, Surface Go, Surface Laptop, Surface Book, and Surface Studio. For more information about Surface UEFI, see [Manage Surface UEFI Settings](https://technet.microsoft.com/itpro/surface/manage-surface-uefi-settings). >SEMM is only available on devices with Surface UEFI firmware.
When Surface devices are configured by SEMM and secured with the SEMM certificate, they are considered *enrolled* in SEMM. When the SEMM certificate is removed and control of UEFI settings is returned to the user of the device, the Surface device is considered *unenrolled* in SEMM. When Surface devices are configured by SEMM and secured with the SEMM certificate, they are considered *enrolled* in SEMM. When the SEMM certificate is removed and control of UEFI settings is returned to the user of the device, the Surface device is considered *unenrolled* in SEMM.
There are two administrative options you can use to manage SEMM and enrolled Surface devices a standalone tool or integration with System Center Configuration Manager. The SEMM standalone tool, called the Microsoft Surface UEFI Configurator, is described in this article. For more information about how to manage SEMM with System Center Configuration Manager, see [Use System Center Configuration Manager to manage devices with SEMM](https://technet.microsoft.com/itpro/surface/use-system-center-configuration-manager-to-manage-devices-with-semm). There are two administrative options you can use to manage SEMM and enrolled Surface devices a standalone tool or integration with System Center Configuration Manager. The SEMM standalone tool, called the Microsoft Surface UEFI Configurator, is described in this article. For more information about how to manage SEMM with System Center Configuration Manager, see [Use System Center Configuration Manager to manage devices with SEMM](https://technet.microsoft.com/itpro/surface/use-system-center-configuration-manager-to-manage-devices-with-semm).
## Microsoft Surface UEFI Configurator ## Microsoft Surface UEFI Configurator
The primary workspace of SEMM is Microsoft Surface UEFI Configurator, as shown in Figure 1. Microsoft Surface UEFI Configurator is a tool that is used to create Windows Installer (.msi) packages or WinPE images that are used to enroll, configure, and unenroll SEMM on a Surface device. These packages contain a configuration file where the settings for UEFI are specified. SEMM packages also contain a certificate that is installed and stored in firmware and used to verify the signature of configuration files before UEFI settings are applied. The primary workspace of SEMM is Microsoft Surface UEFI Configurator, as shown in Figure 1. Microsoft Surface UEFI Configurator is a tool that is used to create Windows Installer (.msi) packages or WinPE images that are used to enroll, configure, and unenroll SEMM on a Surface device. These packages contain a configuration file where the settings for UEFI are specified. SEMM packages also contain a certificate that is installed and stored in firmware and used to verify the signature of configuration files before UEFI settings are applied.
@ -33,8 +37,6 @@ The primary workspace of SEMM is Microsoft Surface UEFI Configurator, as shown i
*Figure 1. Microsoft Surface UEFI Configurator* *Figure 1. Microsoft Surface UEFI Configurator*
>[!NOTE]
>Windows 10 is required to run Microsoft Surface UEFI Configurator
You can use the Microsoft Surface UEFI Configurator tool in three modes: You can use the Microsoft Surface UEFI Configurator tool in three modes:
@ -62,17 +64,9 @@ See the [Surface Enterprise Management Mode certificate requirements](#surface-e
After a device is enrolled in SEMM, the configuration file is read and the settings specified in the file are applied to UEFI. When you run a configuration package on a device that is already enrolled in SEMM, the signature of the configuration file is checked against the certificate that is stored in the device firmware. If the signature does not match, no changes are applied to the device. After a device is enrolled in SEMM, the configuration file is read and the settings specified in the file are applied to UEFI. When you run a configuration package on a device that is already enrolled in SEMM, the signature of the configuration file is checked against the certificate that is stored in the device firmware. If the signature does not match, no changes are applied to the device.
You can use Surface UEFI settings to enable or disable the operation of individual components, such as cameras, wireless communication, or docking USB port (as shown in Figure 3), and configure advanced settings (as shown in Figure 4). ### Enable or disable devices in Surface UEFI with SEMM
![Enable or disable devices in Surface UEFI with SEMM](images/surface-ent-mgmt-fig3-enabledisable.png "Enable or disable devices in Surface UEFI with SEMM") The following list shows all the available devices you can manage in SEMM:
*Figure 3. Enable or disable devices in Surface UEFI with SEMM*
![Configure advanced settings in SEMM](images/surface-ent-mgmt-fig4-advancedsettings.png "Configure advanced settings in SEMM")
*Figure 4. Configure advanced settings with SEMM*
You can enable or disable the following devices with SEMM:
* Docking USB Port * Docking USB Port
* On-board Audio * On-board Audio
@ -86,31 +80,40 @@ You can enable or disable the following devices with SEMM:
* Wi-Fi and Bluetooth * Wi-Fi and Bluetooth
* LTE * LTE
You can configure the following advanced settings with SEMM: >[!NOTE]
>The built-in devices that appear in the UEFI Devices page may vary depending on your device or corporate environment. For example, the UEFI Devices page is not supported on Surface Pro X; LTE only appears on LTE-equipped devices.
### Configure advanced settings with SEMM
**Table 1. Advanced settings**
| Setting | Description |
| ---------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| IPv6 for PXE Boot | Allows you to manage Ipv6 support for PXE boot. If you do not configure this setting, IPv6 support for PXE boot is disabled. |
| Alternate Boot | Allows you to manage use of an Alternate boot order to boot directly to a USB or Ethernet device by pressing both the Volume Down button and Power button during boot. If you do not configure this setting, Alternate boot is enabled. |
| Boot Order Lock | Allows you to lock the boot order to prevent changes. If you do not configure this setting, Boot Order Lock is disabled. |
| USB Boot | Allows you to manage booting to USB devices. If you do not configure this setting, USB Boot is enabled. |
| Network Stack | Allows you to manage Network Stack boot settings. If you do not configure this setting, the ability to manage Network Stack boot settings is enabled. |
| Auto Power On | Allows you to manage Auto Power On boot settings. If you do not configure this setting, Auto Power on is enabled. |
| Simultaneous Multi-Threading (SMT) | Allows you to manage Simultaneous Multi-Threading (SMT) to enable or disable hyperthreading. If you do not configure this setting, SMT is enabled. |
|Enable Battery limit| Allows you to manage Battery limit functionality. If you do not configure this setting, Battery limit is enabled |
| Security | Displays the Surface UEFI **Security** page. If you do not configure this setting, the Security page is displayed. |
| Devices | Displays the Surface UEFI **Devices** page. If you do not configure this setting, the Devices page is displayed. |
| Boot | Displays the Surface UEFI **Boot** page. If you do not configure this setting, the DateTime page is displayed. |
| DateTime | Displays the Surface UEFI **DateTime** page. If you do not configure this setting, the DateTime page is displayed. |
* IPv6 support for PXE boot
* Alternate boot order, where the Volume Down button and Power button can be pressed together during boot, to boot directly to a USB or Ethernet device
* Lock the boot order to prevent changes
* Support for booting to USB devices
* Enable Network Stack boot settings
* Enable Auto Power On boot settings
* Display of the Surface UEFI **Security** page
* Display of the Surface UEFI **Devices** page
* Display of the Surface UEFI **Boot** page
* Display of the Surface UEFI **DateTime** page
>[!NOTE] >[!NOTE]
>When you create a SEMM configuration package, two characters are shown on the **Successful** page, as shown in Figure 5. >When you create a SEMM configuration package, two characters are shown on the **Successful** page, as shown in Figure 3.
![Certificate thumbprint display](images/surface-ent-mgmt-fig5-success.png "Certificate thumbprint display") ![Certificate thumbprint display](images/surface-ent-mgmt-fig5-success.png "Certificate thumbprint display")
*Figure 5. Display of the last two characters of the certificate thumbprint on the Successful page* *Figure 3. Display of the last two characters of the certificate thumbprint on the Successful page*
These characters are the last two characters of the certificate thumbprint and should be written down or recorded. The characters are required to confirm enrollment in SEMM on a Surface device, as shown in Figure 6. These characters are the last two characters of the certificate thumbprint and should be written down or recorded. The characters are required to confirm enrollment in SEMM on a Surface device, as shown in Figure 4.
![Enrollment confirmation in SEMM](images/surface-ent-mgmt-fig6-enrollconfirm.png "Enrollment confirmation in SEMM") ![Enrollment confirmation in SEMM](images/surface-ent-mgmt-fig6-enrollconfirm.png "Enrollment confirmation in SEMM")
*Figure 6. Enrollment confirmation in SEMM with the SEMM certificate thumbprint* *Figure 4. Enrollment confirmation in SEMM with the SEMM certificate thumbprint*
>[!NOTE] >[!NOTE]
>Administrators with access to the certificate file (.pfx) can read the thumbprint at any time by opening the .pfx file in CertMgr. To view the thumbprint with CertMgr, follow this process: >Administrators with access to the certificate file (.pfx) can read the thumbprint at any time by opening the .pfx file in CertMgr. To view the thumbprint with CertMgr, follow this process:
@ -132,11 +135,11 @@ A Surface UEFI reset package is used to perform only one task — to unenroll a
### Recovery request ### Recovery request
In some scenarios, it may be impossible to use a Surface UEFI reset package. (For example, if Windows becomes unusable on the Surface device.) In these scenarios you can unenroll the Surface device from SEMM through the **Enterprise Management** page of Surface UEFI (shown in Figure 7) with a Recovery Request operation. In some scenarios, it may be impossible to use a Surface UEFI reset package. (For example, if Windows becomes unusable on the Surface device.) In these scenarios you can unenroll the Surface device from SEMM through the **Enterprise Management** page of Surface UEFI (shown in Figure 5) with a Recovery Request operation.
![Initiate a SEMM recovery request](images/surface-ent-mgmt-fig7-semmrecovery.png "Initiate a SEMM recovery request") ![Initiate a SEMM recovery request](images/surface-ent-mgmt-fig7-semmrecovery.png "Initiate a SEMM recovery request")
*Figure 7. Initiate a SEMM recovery request on the Enterprise Management page* *Figure 5. Initiate a SEMM recovery request on the Enterprise Management page*
When you use the process on the **Enterprise Management** page to reset SEMM on a Surface device, you are provided with a Reset Request. This Reset Request can be saved as a file to a USB drive, copied as text, or read as a QR Code with a mobile device to be easily emailed or messaged. Use the Microsoft Surface UEFI Configurator Reset Request option to load a Reset Request file or enter the Reset Request text or QR Code. Microsoft Surface UEFI Configurator will generate a verification code that can be entered on the Surface device. If you enter the code on the Surface device and click **Restart**, the device will be unenrolled from SEMM. When you use the process on the **Enterprise Management** page to reset SEMM on a Surface device, you are provided with a Reset Request. This Reset Request can be saved as a file to a USB drive, copied as text, or read as a QR Code with a mobile device to be easily emailed or messaged. Use the Microsoft Surface UEFI Configurator Reset Request option to load a Reset Request file or enter the Reset Request text or QR Code. Microsoft Surface UEFI Configurator will generate a verification code that can be entered on the Surface device. If you enter the code on the Surface device and click **Restart**, the device will be unenrolled from SEMM.

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@ -17,11 +17,11 @@ ms.audience: itpro
## Introduction ## Introduction
The ability to manage devices from the cloud has dramatically simplified IT deployment and provisioning across the lifecycle. With Device Firmware Configuration Interface (DFCI) profiles built into Microsoft Intune (now available in public preview), Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. The ability to manage devices from the cloud has dramatically simplified IT deployment and provisioning across the lifecycle. With Device Firmware Configuration Interface (DFCI) profiles built into Microsoft Intune (now available in [public preview](https://docs.microsoft.com/intune/configuration/device-firmware-configuration-interface-windows)), Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. For answers to frequently asked questions, see [Ignite 2019: Announcing remote management of Surface UEFI settings from Intune](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/Ignite-2019-Announcing-remote-management-of-Surface-UEFI/ba-p/978333).
### Background ### Background
Like any computer running Windows 10, Surface devices rely on code stored in the SoC that enables the CPU to interface with hard drives, display devices, USB ports, and other devices. The programs stored in this read-only memory (ROM) are collectively known as firmware (while programs stored in dynamic media are known as software). Like any computer running Windows 10, Surface devices rely on code stored in the SoC that enables the CPU to interface with hard drives, display devices, USB ports, and other devices. The programs stored in this read-only memory (ROM) are known as firmware (while programs stored in dynamic media are known as software).
In contrast to other Windows 10 devices available in the market today, Surface provides IT admins with the ability to configure and manage firmware through a rich set of UEFI configuration settings. This provides a layer of hardware control on top of software-based policy management as implemented via mobile device management (MDM) policies, Configuration Manager or Group Policy. For example, organizations deploying devices in highly secure areas with sensitive information can prevent camera use by removing functionality at the hardware level. From a device standpoint, turning the camera off via a firmware setting is equivalent to physically removing the camera. Compare the added security of managing at the firmware level to relying only on operating system software settings. For example, if you disable the Windows audio service via a policy setting in a domain environment, a local admin could still re-enable the service. In contrast to other Windows 10 devices available in the market today, Surface provides IT admins with the ability to configure and manage firmware through a rich set of UEFI configuration settings. This provides a layer of hardware control on top of software-based policy management as implemented via mobile device management (MDM) policies, Configuration Manager or Group Policy. For example, organizations deploying devices in highly secure areas with sensitive information can prevent camera use by removing functionality at the hardware level. From a device standpoint, turning the camera off via a firmware setting is equivalent to physically removing the camera. Compare the added security of managing at the firmware level to relying only on operating system software settings. For example, if you disable the Windows audio service via a policy setting in a domain environment, a local admin could still re-enable the service.
@ -43,13 +43,13 @@ At this time, DFCI is supported in the following devices:
## Prerequisites ## Prerequisites
- Devices must be registered with Windows Autopilot by your reseller or distributor. For more information, refer to the [Microsoft Device Partner Center](https://devicepartner.microsoft.com/support). - Devices must be registered with Windows Autopilot by a [Microsoft Cloud Solution Provider (CSP) partner](https://partner.microsoft.com/membership/cloud-solution-provider) or OEM distributor.
- Before configuring DFCI for Surface, you should already be familiar with [Microsoft Intune](https://docs.microsoft.com/intune/) and [Azure Active Directory](https://docs.microsoft.com/azure/active-directory/) (Azure AD). - Before configuring DFCI for Surface, you should be familiar with Autopilot configuration requirements in [Microsoft Intune](https://docs.microsoft.com/intune/) and [Azure Active Directory](https://docs.microsoft.com/azure/active-directory/) (Azure AD).
## Before you begin ## Before you begin
Add your target Surface devices to an Azure AD security group. For more information about creating and managing security groups, refer to [Azure AD documentation](https://docs.microsoft.com/azure/active-directory/fundamentals/active-directory-groups-create-azure-portal). Add your target Surface devices to an Azure AD security group. For more information about creating and managing security groups, refer to [Intune documentation](https://docs.microsoft.com/intune/configuration/device-firmware-configuration-interface-windows#create-your-azure-ad-security-groups).
## Configure DFCI management for Surface devices ## Configure DFCI management for Surface devices
@ -167,6 +167,7 @@ If the original DFCI profile has been deleted, you can remove policy settings by
6. Validate DFCI is removed from the device in the UEFI. 6. Validate DFCI is removed from the device in the UEFI.
## Learn more ## Learn more
- [Windows Autopilot](https://www.microsoft.com/microsoft-365/windows/windows-autopilot) - [Ignite 2019: Announcing remote management of Surface UEFI settings from Intune](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/Ignite-2019-Announcing-remote-management-of-Surface-UEFI/ba-p/978333)
[Windows Autopilot](https://www.microsoft.com/microsoft-365/windows/windows-autopilot)
- [Windows Autopilot and Surface devices](windows-autopilot-and-surface-devices.md) - [Windows Autopilot and Surface devices](windows-autopilot-and-surface-devices.md)
- [Use DFCI profiles on Windows devices in Microsoft Intune](https://docs.microsoft.com/intune/configuration/device-firmware-configuration-interface-windows) - [Use DFCI profiles on Windows devices in Microsoft Intune](https://docs.microsoft.com/intune/configuration/device-firmware-configuration-interface-windows)

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@ -36,7 +36,7 @@ Organizations already using modern management, security, and productivity soluti
## Image-based deployment considerations ## Image-based deployment considerations
Surface Pro X will be released without a standard Windows .ISO deployment image, which means its not supported on the Microsoft Deployment Toolkit (MDT) or operating system deployment methods using System Center Configuration Manager (SCCM) aka ConfiMgr. Customers relying on image-based deployment should consider Surface Pro 7 while they continue to evaluate the right time to transition to the cloud. Microsoft Deployment Toolkit (MDT) and System Center Configuration Manager (SCCM) operating system deployment currently do not support Surface Pro X. Customers relying on image-based deployment should consider Surface Pro 7 while they continue to evaluate the right time to transition to the cloud.
## Managing Surface Pro X devices ## Managing Surface Pro X devices
@ -147,13 +147,12 @@ The following tables show the availability of selected key features on Surface P
| Conditional Access | Yes | Yes | | | Conditional Access | Yes | Yes | |
| Secure Boot | Yes | Yes | | | Secure Boot | Yes | Yes | |
| Windows Information Protection | Yes | Yes | | | Windows Information Protection | Yes | Yes | |
| Surface Data Eraser (SDE) | Yes | Yes | | | Surface Data Eraser (SDE) | Yes | Yes |
## FAQ ## FAQ
### Will an OS image be available at launch? ### Can I deploy Surface Pro X with MDT or SCCM?
No. Surface Pro X will be released without a standard Windows .ISO deployment image, which means its not supported on the Microsoft Deployment Toolkit (MDT) or operating system deployment methods using System Center Configuration Manager (SCCM) aka ConfiMgr. Customers relying on image-based deployment should consider Surface Pro 7 while they continue to evaluate the right time to transition to the cloud. The Microsoft Deployment Toolkit and System Center Configuration Manager operating system deployment currently do not support Surface Pro X. Customers relying on image-based deployment should consider Surface Pro 7 while they continue to evaluate the right time to transition to the cloud.
### How can I deploy Surface Pro X? ### How can I deploy Surface Pro X?

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@ -9,9 +9,11 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 03/20/2019 ms.date: 10/31/2019
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# System SKU reference # System SKU reference
@ -39,6 +41,11 @@ System Model and System SKU are variables that are stored in the System Manageme
| Surface Pro 6 Commercial | Surface Pro 6 | Surface_Pro_6_1796_Commercial | | Surface Pro 6 Commercial | Surface Pro 6 | Surface_Pro_6_1796_Commercial |
| Surface Laptop 2 Consumer | Surface Laptop 2 | Surface_Laptop_2_1769_Consumer | | Surface Laptop 2 Consumer | Surface Laptop 2 | Surface_Laptop_2_1769_Consumer |
| Surface Laptop 2 Commercial | Surface Laptop 2 | Surface_Laptop_2_1769_Commercial | | Surface Laptop 2 Commercial | Surface Laptop 2 | Surface_Laptop_2_1769_Commercial |
| Surface Pro 7 | Surface Pro 7 | Surface_Pro_7_1866 |
| Surface Pro X | Surface Pro X | Surface_Pro_X_1876 |
| Surface Laptop 3 13" Intel | Surface Laptop 3 | Surface_Laptop_3_1867:1868 |
| Surface Laptop 3 15" Intel | Surface Laptop 3 | Surface_Laptop_3_1872 |
| Surface Laptop 3 15" AMD | Surface Laptop 3 | Surface_Laptop_3_1873 |
## Examples ## Examples

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@ -6,16 +6,15 @@ ms.mktglfcycl: manage
ms.sitesec: library ms.sitesec: library
author: dansimp author: dansimp
ms.audience: itpro ms.audience: itpro
ms.localizationpriority: normal ms.localizationpriority: medium
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 08/15/2019 ms.date: 10/31/2019
ms.reviewer: tokatz ms.reviewer: tokatz
manager: dansimp manager: dansimp
--- ---
# Optimize Wi-Fi connectivity for Surface devices # Optimize Wi-Fi connectivity for Surface devices
## Introduction
To stay connected with all-day battery life, Surface devices implement wireless connectivity settings that balance performance and power conservation. Outside of the most demanding mobility scenarios, users can maintain sufficient wireless connectivity without modifying default network adapter or related settings. To stay connected with all-day battery life, Surface devices implement wireless connectivity settings that balance performance and power conservation. Outside of the most demanding mobility scenarios, users can maintain sufficient wireless connectivity without modifying default network adapter or related settings.
@ -32,7 +31,7 @@ If youre managing a wireless network thats typically accessed by many diff
- **802.11r.** “**Fast BSS Transition”** accelerates connecting to new wireless access points by reducing the number of frames required before your device can access another AP as you move around with your device. - **802.11r.** “**Fast BSS Transition”** accelerates connecting to new wireless access points by reducing the number of frames required before your device can access another AP as you move around with your device.
- **802.11k.** **“Neighbor Reports”** provides devices with information on current conditions at neighboring access points. It can help your Surface device choose the best AP using criteria other than signal strength such as AP utilization. - **802.11k.** **“Neighbor Reports”** provides devices with information on current conditions at neighboring access points. It can help your Surface device choose the best AP using criteria other than signal strength such as AP utilization.
Surface Go devices can also use 802.11v “BSS Transition Management Frames,” which functions much like 802.11k in providing information on nearby candidate APs. Specific Surface devices can also use 802.11v “BSS Transition Management Frames,” which functions much like 802.11k in providing information on nearby candidate APs. These include Surface Go, Surface Pro 7, Surface Pro X, and Surface Laptop 3.
## Managing user settings ## Managing user settings

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@ -12,6 +12,8 @@ ms.topic: article
ms.date: 01/06/2017 ms.date: 01/06/2017
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Unenroll Surface devices from SEMM # Unenroll Surface devices from SEMM

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@ -9,9 +9,11 @@ ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 02/01/2017 ms.date: 10/31/2019
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.localizationpriority: medium
ms.audience: itpro
--- ---
# Use System Center Configuration Manager to manage devices with SEMM # Use System Center Configuration Manager to manage devices with SEMM
@ -382,7 +384,7 @@ To configure Surface UEFI settings or permissions for Surface UEFI settings, you
The computer where ShowSettingsOptions.ps1 is run must have Microsoft Surface UEFI Manager installed, but the script does not require a Surface device. The computer where ShowSettingsOptions.ps1 is run must have Microsoft Surface UEFI Manager installed, but the script does not require a Surface device.
The following tables show the available settings for Surface Pro 4 and Surface Book: The following tables show the available settings for Surface Pro 4 and later including Surface Pro 7, Surface Book, Surface Laptop 3, and Surface Go.
*Table 1. Surface UEFI settings for Surface Pro 4* *Table 1. Surface UEFI settings for Surface Pro 4*

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@ -23,7 +23,7 @@ With Microsoft Surface Deployment Accelerator (SDA), you can quickly and easily
For more information about SDA and information on how to download SDA, see [Microsoft Surface Deployment Accelerator (SDA)](https://technet.microsoft.com/itpro/surface/microsoft-surface-deployment-accelerator). For more information about SDA and information on how to download SDA, see [Microsoft Surface Deployment Accelerator (SDA)](https://technet.microsoft.com/itpro/surface/microsoft-surface-deployment-accelerator).
> [!NOTE] > [!NOTE]
> SDA is not currently supported on Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information refer to [Deploy Surface devices](deploy.md). > SDA is not supported on Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information refer to [Deploy Surface devices](deploy.md).
Using SDA provides these primary benefits: Using SDA provides these primary benefits:

33
education/developers.yml Normal file
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### YamlMime:Hub
title: M365 Education Documentation for developers
summary: Are you an app developer looking for information about developing solutions on Microsoft Education products? Start here.
metadata:
title: M365 Education Documentation for developers
description: Are you an app developer looking for information about developing solutions on Microsoft Education products? Start here.
ms.service: help
ms.topic: hub-page
author: LaurenMoynihan
ms.author: v-lamoyn
ms.date: 10/24/2019
additionalContent:
sections:
- items:
# Card
- title: UWP apps for education
summary: Learn how to write universal apps for education.
url: https://docs.microsoft.com/en-us/windows/uwp/apps-for-education/
# Card
- title: Take a test API
summary: Learn how web applications can use the API to provide a locked down experience for taking tests.
url: https://docs.microsoft.com/en-us/windows/uwp/apps-for-education/take-a-test-api
# Card
- title: Office Education Dev center
summary: Integrate with Office 365 across devices and services to extend Microsoft enterprise-scale compliance and security to students, teachers, and staff in your education app
url: https://dev.office.com/industry-verticals/edu
# Card
- title: Data Streamer
summary: Bring new STEM experiences into the classroom with real-time data in Excel using Data Streamer. Data Streamer can send data to Excel from a sensor or application.
url: https://docs.microsoft.com/en-us/microsoft-365/education/data-streamer

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@ -32,9 +32,8 @@
"audience": "ITPro", "audience": "ITPro",
"breadcrumb_path": "/education/breadcrumb/toc.json", "breadcrumb_path": "/education/breadcrumb/toc.json",
"ms.date": "05/09/2017", "ms.date": "05/09/2017",
"feedback_system": "GitHub", "feedback_system": "None",
"feedback_github_repo": "MicrosoftDocs/windows-itpro-docs", "hideEdit": true,
"feedback_product_url": "https://support.microsoft.com/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app",
"_op_documentIdPathDepotMapping": { "_op_documentIdPathDepotMapping": {
"./": { "./": {
"depot_name": "Win.education", "depot_name": "Win.education",

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---
layout: HubPage
hide_bc: true
title: Microsoft 365 Education documentation and resources | Microsoft Docs
description: Learn about product documentation and resources available for school IT administrators, teachers, students, and education app developers.
author: dansimp
ms.topic: hub-page
ms.author: dansimp
ms.collection: ITAdminEDU
ms.date: 10/30/2017
ms.prod: w10
---
<div id="main" class="v2">
<div class="container">
<h1>Microsoft Education documentation and resources</h1>
<ul class="pivots">
<li>
<a href="#itpro">IT Admins</a>
<ul id="itpro">
<li>
<a href="#itpro-all"></a>
<ul id="itpro-all" class="cardsC">
<li class="fullSpan">
<div class="container intro">
<p>Get started with deploying and managing a full cloud IT solution for your school, and follow the links for in-depth information about the technologies and features.</p>
</div>
</li>
<li>
<a href="https://www.microsoft.com/education/itdm/default.aspx" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/MSC17_cloud_012_merged.png" alt="" />
</div>
</div>
<div class="cardText">
<h3>Learn Why Microsoft 365 Education</h3>
<p>Find out how to empower educators to unlock creativity, promote teamwork, and provide a simple and safe experience in a single, affordable solution built for education.</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="/microsoft-365/education/deploy/" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/MSC17_cloud_005.png" alt="" />
</div>
</div>
<div class="cardText">
<h3>Deployment Guidance</h3>
<p>Learn the easiest path to deploy Microsoft 365 Education through our step-by-step process. We walk you through cloud deployment, device management,apps set up and configuration, and how to find deployment assistance.</p>
</div>
</div>
</div>
</div>
</a>
</li>
</ul>
</li>
</ul>
</li>
<li>
<a href="#developer">Developer</a>
<ul id="developer">
<li>
<a href="#developer-all"></a>
<ul id="developer-all" class="cardsC">
<li class="fullSpan">
<div class="container intro">
<p>Are you an app developer looking for information about developing solutions on Microsoft Education products? Start here.</p>
</div>
</li>
<li>
<a href="/windows/uwp/apps-for-education/" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="https://docs.microsoft.com/media/hubs/education/education-developers-uwp-apps.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>UWP apps for education</h3>
<p>Learn how to write Universal Windows apps for education.</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="/windows/uwp/apps-for-education/take-a-test-api" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="https://docs.microsoft.com/media/hubs/education/education-developers-api-test.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>Take a Test API</h3>
<p>Learn how web applications can use the API to provide a locked down experience for taking tests.</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="https://dev.office.com/industry-verticals/edu" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="https://docs.microsoft.com/media/hubs/education/education-developers-office-education.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>Office Education Dev Center</h3>
<p>Integrate with Office 365 across devices and services to extend Microsoft enterprise-scale compliance and security to students, teachers, and staff in your education app.</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="/microsoft-365/education/data-streamer">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/data-streamer.png" alt="" />
</div>
</div>
<div class="cardText">
<h3>Data Streamer</h3>
<p>Bring new STEM experiences into the classroom with real-time data in Excel using Data Streamer. Data Streamer can send data to Excel from a sensor or application.</p>
</div>
</div>
</div>
</div>
</a>
</li>
</ul>
</li>
</ul>
</li>
<li>
<a href="#partner">Partner</a>
<ul id="partner">
<li>
<a href="#partner-all"></a>
<ul id="partner-all" class="cardsC">
<li class="fullSpan">
<div class="container intro">
<p>Looking for resources available to Microsoft Education partners? Start here.</p>
</div>
</li>
<li>
<a href="https://partner.microsoft.com/solutions/education" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/education-partner-mepn-1.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>Microsoft Partner Network</h3>
<p>Discover the latest news and resources for Microsoft Education products, solutions, licensing, and readiness.</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="https://www.mepn.com" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/education-partner-aep-2.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>Authorized Education Partner (AEP) program</h3>
<p>Become authorized to purchase and resell academic priced offers and products to Qualified Educational Users (QEU).</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="https://www.mepn.com/MEPN/AEPSearch.aspx" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/education-partner-directory-3.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>Authorized Education Partner directory</h3>
<p>Search through the list of Authorized Education Partners worldwide who can deliver on customer licensing requirements, and provide solutions and services to current and future school needs.</p>
</div>
</div>
</div>
</div>
</a>
</li>
<li>
<a href="https://www.yammer.com/mepn/" target="_blank">
<div class="cardSize">
<div class="cardPadding">
<div class="card">
<div class="cardImageOuter">
<div class="cardImage bgdAccent1">
<img src="images/education-partner-yammer.svg" alt="" />
</div>
</div>
<div class="cardText">
<h3>Education Partner community Yammer group</h3>
<p>Sign in with your Microsoft Partner account and join the Education Partner community private group on Yammer.</p>
</div>
</div>
</div>
</div>
</a>
</li>
</ul>
</li>
</li>
</ul>
</div>
</div>

35
education/index.yml Normal file
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### YamlMime:Hub
title: M365 Education Documentation
summary: Microsoft 365 Education empowers educators to unlock creativity, promote teamwork, and provide a simple and safe experience in a single, affordable solution built for education.
metadata:
title: M365 Education Documentation
description: Learn about product documentation and resources available for school IT administrators, teachers, students, and education app developers.
ms.service: help
ms.topic: hub-page
author: LaurenMoynihan
ms.author: v-lamoyn
ms.date: 10/24/2019
productDirectory:
items:
# Card
- title: IT Admins
# imageSrc should be square in ratio with no whitespace
imageSrc: ./images/EDUAdmins.svg
links:
- url: itadmins.yml
text: Get started with deploying and managing a full cloud IT solution for your school.
# Card
- title: Developers
imageSrc: ./images/EDUDevelopers.svg
links:
- url: developers.yml
text: Looking for information about developing solutions on Microsoft Education products? Start here.
# Card
- title: Partners
imageSrc: ./images/EDUPartners.svg
links:
- url: partners.yml
text: Looking for resources available to Microsoft Education partners? Start here.

96
education/itadmins.yml Normal file
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### YamlMime:Hub
title: M365 Education Documentation for IT admins
summary: M365 Education consists of Office 365 Education, Windows 10 Education, and security and management tools such as Intune for Education and School Data Sync.
metadata:
title: M365 Education Documentation for IT admins
description: M365 Education consists of Office 365 Education, Windows 10 Education, and security and management tools such as Intune for Education and School Data Sync.
ms.service: help
ms.topic: hub-page
author: LaurenMoynihan
ms.author: v-lamoyn
ms.date: 10/24/2019
productDirectory:
summary: This guide is designed for IT admins looking for the simplest way to move their platform to the cloud. It does not capture all the necessary steps for large scale or complex deployments. Check out at https://edujourney.microsoft.com/. Find help now at https://docs.microsoft.com/microsoft-365/education/deploy/find-deployment-help.
items:
# Card
- title: Phase 1 - Cloud deployment
imageSrc: ./images/EDU-Deploy.svg
links:
- url: https://docs.microsoft.com/microsoft-365/education/deploy/create-your-office-365-tenant
text: 1. Create your Office 365 tenant
- url: https://docs.microsoft.com/microsoft-365/education/deploy/secure-and-configure-your-network
text: 2. Secure and configure your network
- url: https://docs.microsoft.com/microsoft-365/education/deploy/aad-connect-and-adfs
text: 3. Sync your active directory
- url: https://docs.microsoft.com/microsoft-365/education/deploy/school-data-sync
text: 4. Sync you SIS using School Data Sync
- url: https://docs.microsoft.com/microsoft-365/education/deploy/license-users
text: 5. License users
# Card
- title: Phase 2 - Device management
imageSrc: ./images/EDU-Device-Mgmt.svg
links:
- url: https://docs.microsoft.com/en-us/education/windows/
text: 1. Get started with Windows 10 for Education
- url: https://docs.microsoft.com/microsoft-365/education/deploy/set-up-windows-10-education-devices
text: 2. Set up Windows 10 devices
- url: https://docs.microsoft.com/microsoft-365/education/deploy/intune-for-education
text: 3. Get started with Intune for Education
- url: https://docs.microsoft.com/microsoft-365/education/deploy/use-intune-for-education
text: 4. Use Intune to manage groups, apps, and settings
- url: https://docs.microsoft.com/en-us/intune/enrollment/enrollment-autopilot
text: 5. Enroll devices using Windows Autopilot
# Card
- title: Phase 3 - Apps management
imageSrc: ./images/EDU-Apps-Mgmt.svg
links:
- url: https://docs.microsoft.com/microsoft-365/education/deploy/configure-admin-settings
text: 1. Configure admin settings
- url: https://docs.microsoft.com/microsoft-365/education/deploy/set-up-teams-for-education
text: 2. Set up Teams for Education
- url: https://docs.microsoft.com/microsoft-365/education/deploy/deploy-office-365
text: 3. Set up Office 365
- url: https://docs.microsoft.com/microsoft-365/education/deploy/microsoft-store-for-education
text: 4. Install apps from Microsoft Store for Education
- url: https://docs.microsoft.com/microsoft-365/education/deploy/minecraft-for-education
text: 5. Install Minecraft - Education Edition
# Card
- title: Complete your deployment
# imageSrc should be square in ratio with no whitespace
imageSrc: ./images/EDU-Tasks.svg
links:
- url: https://docs.microsoft.com/microsoft-365/education/deploy/deploy-exchange-online
text: Deploy Exchange Online
- url: https://docs.microsoft.com/microsoft-365/education/deploy/deploy-sharepoint-online-and-onedrive
text: Deploy SharePoint Online and OneDrive
- url: https://docs.microsoft.com/microsoft-365/education/deploy/deploy-exchange-server-hybrid
text: Deploy Exchange Server hybrid
- url: https://docs.microsoft.com/microsoft-365/education/deploy/deploy-sharepoint-server-hybrid
text: Deploy SharePoint Server Hybrid
# Card
- title: Security & Compliance
imageSrc: ./images/EDU-Lockbox.svg
links:
- url: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-deployment-checklist-p2
text: AAD feature deployment guide
- url: https://techcommunity.microsoft.com/t5/Azure-Information-Protection/Azure-Information-Protection-Deployment-Acceleration-Guide/ba-p/334423
text: Azure information protection deployment acceleration guide
- url: https://docs.microsoft.com/en-us/cloud-app-security/getting-started-with-cloud-app-security
text: Microsoft Cloud app security
- url: https://docs.microsoft.com/microsoft-365/compliance/create-test-tune-dlp-policy
text: Office 365 data loss prevention
- url: https://docs.microsoft.com/microsoft-365/compliance/
text: Office 365 advanced compliance
- url: https://social.technet.microsoft.com/wiki/contents/articles/35748.office-365-what-is-customer-lockbox-and-how-to-enable-it.aspx
text: Deploying Lockbox
# Card
- title: Analytics & Insights
imageSrc: ./images/EDU-Education.svg
links:
- url: https://docs.microsoft.com/en-us/power-bi/service-admin-administering-power-bi-in-your-organization
text: Power BI for IT admins
- url: https://docs.microsoft.com/en-us/dynamics365/#pivot=get-started
text: Dynamics 365

33
education/partners.yml Normal file
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@ -0,0 +1,33 @@
### YamlMime:Hub
title: M365 Education Documentation for partners
summary: Looking for resources available to Microsoft Education partners? Start here.
metadata:
title: M365 Education Documentation for partners
description: Looking for resources available to Microsoft Education partners? Start here.
ms.service: help
ms.topic: hub-page
author: LaurenMoynihan
ms.author: v-lamoyn
ms.date: 10/24/2019
additionalContent:
sections:
- items:
# Card
- title: Microsoft Partner Network
summary: Discover the latest news and resources for Microsoft Education products, solutions, licensing and readiness.
url: https://partner.microsoft.com/solutions/education
# Card
- title: Authorized Education Partner (AEP) program
summary: Become authorized to purchase and resell academic priced offers and products to Qualified Educational Users (QEUs).
url: https://www.mepn.com/
# Card
- title: Authorized Education Partner Directory
summary: Search through the list of Authorized Education Partners worldwide who can deliver on customer licensing requirements, and provide solutions and services to current and future school needs.
url: https://www.mepn.com/MEPN/AEPSearch.aspx
# Card
- title: Education Partner community Yammer group
summary: Sign in with your Microsoft Partner account and join the Education Partner community private group on Yammer.
url: https://www.yammer.com/mepn/

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@ -189,7 +189,7 @@ The following table describes the behavior of AGPM 4.0 SP3 Client and Server in
## How to Get MDOP Technologies ## How to Get MDOP Technologies
AGPM 4.0 SP3 is a part of the Microsoft Desktop Optimization Pack (MDOP). MDOP is part of Microsoft Software Assurance. For more information about Microsoft Software Assurance and acquiring MDOP, see [How Do I Get MDOP](https://go.microsoft.com/fwlink/?LinkId=322049) (https://go.microsoft.com/fwlink/?LinkId=322049). AGPM 4.0 SP3 is a part of the Microsoft Desktop Optimization Pack (MDOP) since MDOP 2015. MDOP is part of Microsoft Software Assurance. For more information about Microsoft Software Assurance and acquiring MDOP, see [How Do I Get MDOP](https://go.microsoft.com/fwlink/?LinkId=322049) (https://go.microsoft.com/fwlink/?LinkId=322049).
## Related topics ## Related topics

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@ -20,7 +20,7 @@ ms.date: 06/16/2016
After you have properly deployed the Microsoft Application Virtualization (App-V) 5.0 sequencer, you can use it to monitor and record the installation and setup process for an application to be run as a virtualized application. After you have properly deployed the Microsoft Application Virtualization (App-V) 5.0 sequencer, you can use it to monitor and record the installation and setup process for an application to be run as a virtualized application.
**Note**   **Note**  
For more information about configuring the Microsoft Application Virtualization (App-V) 5.0 sequencer, sequencing best practices, and an example of creating and updating a virtual application, see the [Microsoft Application Virtualization 5.0 Sequencing Guide](https://download.microsoft.com/download/F/7/8/F784A197-73BE-48FF-83DA-4102C05A6D44/App-V 5.0 Sequencing Guide.docx) (http://download.microsoft.com/download/F/7/8/F784A197-73BE-48FF-83DA-4102C05A6D44/App-V 5.0 Sequencing Guide.docx). For more information about configuring the Microsoft Application Virtualization (App-V) 5.0 sequencer, sequencing best practices, and an example of creating and updating a virtual application, see the [Microsoft Application Virtualization 5.0 Sequencing Guide](https://download.microsoft.com/download/F/7/8/F784A197-73BE-48FF-83DA-4102C05A6D44/App-V 5.0 Sequencing Guide.docx) (https://download.microsoft.com/download/F/7/8/F784A197-73BE-48FF-83DA-4102C05A6D44/App-V 5.0 Sequencing Guide.docx).

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@ -110,7 +110,7 @@ Choose a server that meets the hardware configuration as explained in the [MBAM
.NET Framework Environment<br /> .NET Framework Environment<br />
Configuration APIs Configuration APIs
For the self-service portal to work, you should also [download and install ASP.NET MVC 4.0](http://go.microsoft.com/fwlink/?linkid=392271). For the self-service portal to work, you should also [download and install ASP.NET MVC 4.0](https://go.microsoft.com/fwlink/?linkid=392271).
The next step is to create the required MBAM users and groups in Active Directory. The next step is to create the required MBAM users and groups in Active Directory.

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@ -30,9 +30,8 @@
"externalReference": [], "externalReference": [],
"globalMetadata": { "globalMetadata": {
"breadcrumb_path": "/windows/smb/breadcrumb/toc.json", "breadcrumb_path": "/windows/smb/breadcrumb/toc.json",
"feedback_system": "GitHub", "feedback_system": "None",
"feedback_github_repo": "MicrosoftDocs/windows-itpro-docs", "hideEdit": true,
"feedback_product_url": "https://support.microsoft.com/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app",
"_op_documentIdPathDepotMapping": { "_op_documentIdPathDepotMapping": {
"./": { "./": {
"depot_name": "TechNet.smb", "depot_name": "TechNet.smb",

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@ -40,9 +40,8 @@
"searchScope": [ "searchScope": [
"Store" "Store"
], ],
"feedback_system": "GitHub", "feedback_system": "None",
"feedback_github_repo": "MicrosoftDocs/windows-itpro-docs", "hideEdit": true,
"feedback_product_url": "https://support.microsoft.com/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app",
"_op_documentIdPathDepotMapping": { "_op_documentIdPathDepotMapping": {
"./": { "./": {
"depot_name": "MSDN.store-for-business", "depot_name": "MSDN.store-for-business",

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@ -7,7 +7,7 @@ ms.mktglfcycl: manage
ms.sitesec: library ms.sitesec: library
ms.pagetype: security ms.pagetype: security
ms.localizationpriority: medium ms.localizationpriority: medium
author: msfttracyp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.date: 10/24/2017 ms.date: 10/24/2017

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@ -36,9 +36,7 @@
"audience": "ITPro", "audience": "ITPro",
"ms.topic": "article", "ms.topic": "article",
"ms.author": "elizapo", "ms.author": "elizapo",
"feedback_system": "GitHub", "feedback_system": "None",
"feedback_github_repo": "MicrosoftDocs/windows-itpro-docs",
"feedback_product_url": "https://support.microsoft.com/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app",
"_op_documentIdPathDepotMapping": { "_op_documentIdPathDepotMapping": {
"./": { "./": {
"depot_name": "MSDN.win-app-management", "depot_name": "MSDN.win-app-management",

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@ -1,5 +1,5 @@
--- ---
author: msfttracyp author: dansimp
title: Remove background task resource restrictions title: Remove background task resource restrictions
description: Allow enterprise background tasks unrestricted access to computer resources. description: Allow enterprise background tasks unrestricted access to computer resources.
ms.author: dansimp ms.author: dansimp
@ -8,7 +8,6 @@ ms.reviewer:
manager: dansimp manager: dansimp
ms.topic: article ms.topic: article
ms.prod: w10 ms.prod: w10
ms.technology: uwp
keywords: windows 10, uwp, enterprise, background task, resources keywords: windows 10, uwp, enterprise, background task, resources
--- ---

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@ -8,7 +8,7 @@ ms.prod: w10
ms.mktglfcycl: manage ms.mktglfcycl: manage
ms.sitesec: library ms.sitesec: library
ms.localizationpriority: medium ms.localizationpriority: medium
author: msfttracyp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
--- ---
@ -33,7 +33,7 @@ Organizations that use Windows Server Update Services (WSUS) must take action to
2. Windows Mixed Reality Feature on Demand (FOD) is downloaded from Windows Update. If access to Windows Update is blocked, you must manually install the Windows Mixed Reality FOD. 2. Windows Mixed Reality Feature on Demand (FOD) is downloaded from Windows Update. If access to Windows Update is blocked, you must manually install the Windows Mixed Reality FOD.
a. Download the FOD .cab file for [Windows 10, version 1903](https://software-download.microsoft.com/download/pr/Microsoft-Windows-Holographic-Desktop-FOD-Package-31bf3856ad364e35-amd64.cab), [Windows 10, version 1809](https://software-download.microsoft.com/download/pr/microsoft-windows-holographic-desktop-fod-package31bf3856ad364e35amd64_1.cab), [Windows 10, version 1803](https://download.microsoft.com/download/9/9/3/9934B163-FA01-4108-A38A-851B4ACD1244/Microsoft-Windows-Holographic-Desktop-FOD-Package~31bf3856ad364e35~amd64~~.cab), or [Windows 10, version 1709](http://download.microsoft.com/download/6/F/8/6F816172-AC7D-4F45-B967-D573FB450CB7/Microsoft-Windows-Holographic-Desktop-FOD-Package.cab). a. Download the FOD .cab file for [Windows 10, version 1903](https://software-download.microsoft.com/download/pr/Microsoft-Windows-Holographic-Desktop-FOD-Package-31bf3856ad364e35-amd64.cab), [Windows 10, version 1809](https://software-download.microsoft.com/download/pr/microsoft-windows-holographic-desktop-fod-package31bf3856ad364e35amd64_1.cab), [Windows 10, version 1803](https://download.microsoft.com/download/9/9/3/9934B163-FA01-4108-A38A-851B4ACD1244/Microsoft-Windows-Holographic-Desktop-FOD-Package~31bf3856ad364e35~amd64~~.cab), or [Windows 10, version 1709](https://download.microsoft.com/download/6/F/8/6F816172-AC7D-4F45-B967-D573FB450CB7/Microsoft-Windows-Holographic-Desktop-FOD-Package.cab).
>[!NOTE] >[!NOTE]
>You must download the FOD .cab file that matches your operating system version. >You must download the FOD .cab file that matches your operating system version.

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@ -4,11 +4,11 @@ description: Administrative Tools is a folder in Control Panel that contains too
ms.assetid: FDC63933-C94C-43CB-8373-629795926DC8 ms.assetid: FDC63933-C94C-43CB-8373-629795926DC8
ms.reviewer: ms.reviewer:
manager: dansimp manager: dansimp
ms.author: tracyp ms.author: dansimp
ms.prod: w10 ms.prod: w10
ms.mktglfcycl: manage ms.mktglfcycl: manage
ms.sitesec: library ms.sitesec: library
author: msfttracyp author: dansimp
ms.localizationpriority: medium ms.localizationpriority: medium
ms.date: 07/27/2017 ms.date: 07/27/2017
ms.topic: article ms.topic: article

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