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Update Hello FAQ to clarify lid closed case

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George Shih 2022-03-30 18:51:27 +08:00
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windows/security/identity-protection/hello-for-business/hello-faq.yml
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@ -79,10 +79,14 @@ sections:
answer: | answer: |
It's currently possible to set a convenience PIN on Azure Active Directory Joined or Hybrid Active Directory Joined devices. Convenience PIN isn't supported for Azure Active Directory user accounts (synchronized identities included). It's only supported for on-premises Domain Joined users and local account users. It's currently possible to set a convenience PIN on Azure Active Directory Joined or Hybrid Active Directory Joined devices. Convenience PIN isn't supported for Azure Active Directory user accounts (synchronized identities included). It's only supported for on-premises Domain Joined users and local account users.
- question: Can I use an external Windows Hello compatible camera when my laptop is closed or docked? - question: Can I use an external Windows Hello compatible camera when my computer has a built in Windows Hello compatible camera?
answer: | answer: |
Yes. Starting with Windows 10, version 21H1 an external Windows Hello compatible camera can be used if a device already supports an internal Windows Hello camera. When both cameras are present, the external camera is used for face authentication. For more information, see [IT tools to support Windows 10, version 21H1](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/it-tools-to-support-windows-10-version-21h1/ba-p/2365103). Yes. Starting with Windows 10, version 21H1 an external Windows Hello compatible camera can be used if a device already supports an internal Windows Hello camera. When both cameras are present, the external camera is used for face authentication. For more information, see [IT tools to support Windows 10, version 21H1](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/it-tools-to-support-windows-10-version-21h1/ba-p/2365103).
- question: Can I use an external Windows Hello compatible camera or other Windows Hello compatible accessory when my laptop lid is closed or docked?
answer: |
Some laptops and tablets with keyboards that close may not use an external Windows Hello compatible camera or other Windows Hello compatible accessory when the computer is docked with the lid closed. The issue has been addressed in the latest Windows Insiders builds and will be available in the future version of Windows 11.
- question: Why does authentication fail immediately after provisioning hybrid key trust? - question: Why does authentication fail immediately after provisioning hybrid key trust?
answer: | answer: |
In a hybrid deployment, a user's public key must sync from Azure AD to AD before it can be used to authenticate against a domain controller. This sync is handled by Azure AD Connect and will occur during a normal sync cycle. In a hybrid deployment, a user's public key must sync from Azure AD to AD before it can be used to authenticate against a domain controller. This sync is handled by Azure AD Connect and will occur during a normal sync cycle.