From 85a23cbb8c1e35f4018c7476fdd080b8af046d78 Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Thu, 7 Nov 2019 13:34:16 -0800 Subject: [PATCH 1/4] Merged content --- devices/hololens/hololens-updates.md | 75 ++++++++++++++++++++++++---- 1 file changed, 64 insertions(+), 11 deletions(-) diff --git a/devices/hololens/hololens-updates.md b/devices/hololens/hololens-updates.md index 8cceafc45f..dcf188dbad 100644 --- a/devices/hololens/hololens-updates.md +++ b/devices/hololens/hololens-updates.md @@ -1,23 +1,75 @@ --- -title: Manage updates to HoloLens (HoloLens) +title: Managing updates to HoloLens description: Administrators can use mobile device management to manage updates to HoloLens devices. ms.prod: hololens ms.sitesec: library -author: dansimp -ms.author: dansimp +author: Teresa-Motiv +ms.author: v-tea ms.topic: article -ms.localizationpriority: medium -ms.date: 04/30/2018 -ms.reviewer: -manager: dansimp +ms.localizationpriority: high +ms.date: 11/7/2019 +ms.reviewer: jarrettr +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- -# Manage updates to HoloLens +# Managing HoloLens updates + +HoloLens uses Windows Update, just like other Windows 10 devices. When an update is available, it will be automatically downloaded and installed the next time your device is plugged in and connected to the Internet. + +This article will walk through all of the way to manage updates on HoloLens. + +## Manually check for updates + +While HoloLens periodically checks for system updates so you don't have to, there may be circumstances in which you want to manually check. + +To manually check for updates, go to **Settings** > **Update & Security** > **Check for updates**. If the Settings app says your device is up to date, you have all the updates that are currently available. + +## Go back to a previous version (HoloLens 2) + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens 2, follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/en-us/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. +1. Download the [most recent HoloLens 2 release](http://aka.ms/hololens2download). +1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +## Go back to a previous version (HoloLens (1st gen)) + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens (1st gen), follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/en-us/help/12379). +1. Download the [HoloLens Anniversary Update recovery package](http://aka.ms/hololensrecovery). +1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +> [!NOTE] +> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions. + +# Use policies to manage updates to HoloLens >[!NOTE] ->HoloLens devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates. - -For a complete list of Update policies, see [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business). +>HoloLens (1st gen) devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates. To configure how and when updates are applied, use the following policies: @@ -39,5 +91,6 @@ For devices on Windows 10, version 1607 only: You can use the following update p ## Related topics +- [Policies supported by HoloLens 2](https://docs.microsoft.com/en-us/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2) - [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business) - [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure) From 0a22e78cf6fe77b03cb6af228deb95a2a5be9ae9 Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Thu, 7 Nov 2019 13:57:15 -0800 Subject: [PATCH 2/4] Link fixes --- devices/hololens/hololens-updates.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/devices/hololens/hololens-updates.md b/devices/hololens/hololens-updates.md index dcf188dbad..08ff0c7e1a 100644 --- a/devices/hololens/hololens-updates.md +++ b/devices/hololens/hololens-updates.md @@ -37,8 +37,8 @@ In some cases, you might want to go back to a previous version of the HoloLens s To go back to a previous version of HoloLens 2, follow these steps: 1. Make sure that you don't have any phones or Windows devices plugged in to your PC. -1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/en-us/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. -1. Download the [most recent HoloLens 2 release](http://aka.ms/hololens2download). +1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. +1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download). 1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. 1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.) 1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. @@ -55,8 +55,8 @@ In some cases, you might want to go back to a previous version of the HoloLens s To go back to a previous version of HoloLens (1st gen), follow these steps: 1. Make sure that you don't have any phones or Windows devices plugged in to your PC. -1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/en-us/help/12379). -1. Download the [HoloLens Anniversary Update recovery package](http://aka.ms/hololensrecovery). +1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379). +1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery). 1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. 1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.) 1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile. @@ -91,6 +91,6 @@ For devices on Windows 10, version 1607 only: You can use the following update p ## Related topics -- [Policies supported by HoloLens 2](https://docs.microsoft.com/en-us/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2) +- [Policies supported by HoloLens 2](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2) - [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business) - [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure) From 34b1289903aa75e024f95648fee89d0f3c76aafd Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Thu, 7 Nov 2019 13:59:21 -0800 Subject: [PATCH 3/4] Edits --- devices/hololens/hololens-updates.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/hololens/hololens-updates.md b/devices/hololens/hololens-updates.md index 08ff0c7e1a..a9c637ae74 100644 --- a/devices/hololens/hololens-updates.md +++ b/devices/hololens/hololens-updates.md @@ -89,7 +89,7 @@ For devices on Windows 10, version 1607 only: You can use the following update p - [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval) - [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl) -## Related topics +For more information about using policies to manage HoloLens, see the following articles: - [Policies supported by HoloLens 2](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2) - [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business) From f80e1aff80de1443c58079892d9ab1db74c78cc6 Mon Sep 17 00:00:00 2001 From: "v-tea@microsoft.com" <46357187+Teresa-Motiv@users.noreply.github.com> Date: Thu, 7 Nov 2019 17:33:09 -0800 Subject: [PATCH 4/4] Update hololens-updates.md --- devices/hololens/hololens-updates.md | 1 + 1 file changed, 1 insertion(+) diff --git a/devices/hololens/hololens-updates.md b/devices/hololens/hololens-updates.md index a9c637ae74..e0b662bd3d 100644 --- a/devices/hololens/hololens-updates.md +++ b/devices/hololens/hololens-updates.md @@ -5,6 +5,7 @@ ms.prod: hololens ms.sitesec: library author: Teresa-Motiv ms.author: v-tea +audience: ITPro ms.topic: article ms.localizationpriority: high ms.date: 11/7/2019