diff --git a/windows/client-management/quick-assist.md b/windows/client-management/quick-assist.md index 9591465cfc..22ed2a7af6 100644 --- a/windows/client-management/quick-assist.md +++ b/windows/client-management/quick-assist.md @@ -14,7 +14,7 @@ ms.collection: highpri # Use Quick Assist to help users -Quick Assist is a Windows application that enables a person to share their device with another person over a remote connection. Your support staff can use it to remotely connect to a user's device and then view its display, make annotations, or take full control. In this way, they can troubleshoot, diagnose technological issues, and provide instructions to users directly on their devices. +Quick Assist is a Microsoft Store application that enables a person to share their device with another person over a remote connection. Your support staff can use it to remotely connect to a user's device and then view its display, make annotations, or take full control. In this way, they can troubleshoot, diagnose technological issues, and provide instructions to users directly on their devices. ## Before you begin @@ -42,7 +42,6 @@ Both the helper and sharer must be able to reach these endpoints over port 443: | `*.api.support.microsoft.com` | API access for Quick Assist | | `*.vortex.data.microsoft.com` | Used for diagnostic data | | `*.channelservices.microsoft.com` | Required for chat services within Quick Assist | -| `*.skype.com` | Skype requests may vary based on geography. If connection issues persist, test this endpoint. | | `*.remoteassistanceprodacs.communication.azure.com` | Azure Communication Services (ACS) technology the Quick Assist app uses. | | `*.turn.azure.com` | Protocol used to help endpoint. | | `browser.pipe.aria.microsoft.com` | Required diagnostic data for client and services used by Quick Assist. | @@ -105,23 +104,7 @@ Either the support staff or a user can start a Quick Assist session. ## If Quick Assist is missing -If for some reason a user doesn't have Quick Assist on their system or it's not working properly, try to uninstall and reinstall it. - -### Uninstall Quick Assist - -1. Start the Settings app, and then select **Apps**. -2. Select **Optional features**. -3. In the **Installed features** search bar, type *Quick Assist*. -4. Select **Microsoft Quick Assist**, and then select **Uninstall**. - -### Reinstall Quick Assist - -1. Start the Settings app, and then select **Apps**. -2. Select **Optional features**. -3. Select **Add a feature**. -4. In the new dialog that opens, in the **Add an optional feature** search bar, type *Quick Assist*. -5. Select the check box for **Microsoft Quick Assist**, and then select **Install**. -6. Restart the device. +If for some reason a user doesn't have Quick Assist on their system or it's not working properly, try to uninstall and reinstall it. For more information, see [Install Quick Assist](https://support.microsoft.com/windows/install-quick-assist-c17479b7-a49d-4d12-938c-dbfb97c88bca). ## Next steps diff --git a/windows/deployment/update/deployment-service-overview.md b/windows/deployment/update/deployment-service-overview.md index 7459c71de0..6aae1788d5 100644 --- a/windows/deployment/update/deployment-service-overview.md +++ b/windows/deployment/update/deployment-service-overview.md @@ -134,14 +134,14 @@ Deployment scheduling controls are always available, but to take advantage of th To enroll devices in Windows Update for Business cloud processing, set the **AllowWUfBCloudProcessing** policy using mobile device management (MDM) policy or Group Policy. -| Policy | Sets registry key under **HKLM\\Software** | -|--------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------| -| GPO for Windows 10, version 1809 or later: Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > **Allow WUfB Cloud Processing** | \\Policies\\Microsoft\\Windows\\DataCollection\\AllowWUfBCloudProcessing | -| MDM for Windows 10, version 1809 or later: ../Vendor/MSFT/ Policy/Config/System/**AllowWUfBCloudProcessing** | \\Microsoft\\PolicyManager\\default\\System\\AllowWUfBCloudProcessing | +| Policy| Sets registry key under `HKLM\Software`| +|--|--| +| GPO for Windows 10, version 1809 or later: Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > **Allow WUfB Cloud Processing** | `\Policies\Microsoft\Windows\DataCollection\AllowWUfBCloudProcessing` | +| MDM for Windows 10, version 1809 or later: ../Vendor/MSFT/ Policy/Config/System/**AllowWUfBCloudProcessing** | `\Microsoft\PolicyManager\current\device\System\AllowWUfBCloudProcessing` | Following is an example of setting the policy using Microsoft Endpoint Manager: -1. Sign in to the [Microsoft Endpoint Manager admin center](https://go.microsoft.com/fwlink/?linkid=2109431). +1. Sign in to the [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com/). 2. Select **Devices** > **Configuration profiles** > **Create profile**. @@ -162,7 +162,7 @@ Following is an example of setting the policy using Microsoft Endpoint Manager: 8. (Optional) To verify that the policy reached the client, check the value of the following registry entry: - **HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\PolicyManager \\default\\System\\AllowWUfBCloudProcessing** + `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device\System\AllowWUfBCloudProcessing` ## Best practices Follow these suggestions for the best results with the service. diff --git a/windows/deployment/update/wufb-wsus.md b/windows/deployment/update/wufb-wsus.md index e90960de49..a93c10f142 100644 --- a/windows/deployment/update/wufb-wsus.md +++ b/windows/deployment/update/wufb-wsus.md @@ -57,6 +57,9 @@ To help you better understand the scan source policy, see the default scan behav > [!TIP] > The only two relevant policies for where your updates come from are the specify scan source policy and whether or not you have configured a WSUS server. This should simplify the configuration options. +> [!NOTE] +> If you have devices configured for WSUS and do not configure the scan source policy for feature updates to come from Windows update or set any Windows Update for Business offering policies, then users who select "Check online for updates" on the Settings page may see the optional upgrade to Windows 11. We recommend configuring the scan source policy or a Windows Update for Business offering policy to prevent such. + ## Configure the scan sources The policy can be configured using the following two methods: diff --git a/windows/deployment/windows-autopatch/TOC.yml b/windows/deployment/windows-autopatch/TOC.yml index 871a52e791..97e466d258 100644 --- a/windows/deployment/windows-autopatch/TOC.yml +++ b/windows/deployment/windows-autopatch/TOC.yml @@ -7,7 +7,7 @@ - name: What is Windows Autopatch? href: overview/windows-autopatch-overview.md - name: FAQ - href: overview/windows-autopatch-faq.md + href: overview/windows-autopatch-faq.yml - name: Prepare href: prepare/index.md items: diff --git a/windows/deployment/windows-autopatch/deploy/windows-autopatch-register-devices.md b/windows/deployment/windows-autopatch/deploy/windows-autopatch-register-devices.md index 31f250df19..bc01a30400 100644 --- a/windows/deployment/windows-autopatch/deploy/windows-autopatch-register-devices.md +++ b/windows/deployment/windows-autopatch/deploy/windows-autopatch-register-devices.md @@ -36,9 +36,10 @@ You must choose what devices to manage with Windows Autopatch by either adding t Windows Autopatch also supports the following Azure AD nested group scenarios: -- Azure AD groups synced up from: - - On-premises Active Directory groups (Windows server type). - - [Configuration Manager collections](/mem/configmgr/core/clients/manage/collections/create-collections#bkmk_aadcollsync). +Azure AD groups synced up from: + +- On-premises Active Directory groups (Windows server type). +- [Configuration Manager collections](/mem/configmgr/core/clients/manage/collections/create-collections#bkmk_aadcollsync). > [!IMPORTANT] > The **Windows Autopatch Device Registration** Azure AD group only supports one level of Azure AD nested groups. @@ -52,17 +53,17 @@ To be eligible for Windows Autopatch management, devices must meet a minimum set - Windows 10/11 64-bit Enterprise edition 1809+. - Either hybrid or Azure AD joined (personal devices aren't supported). -- Managed by Microsoft Endpoint Manager - - Microsoft Endpoint Manager-Intune or Microsoft Endpoint Manager-Configuration Manager Co-management. - - Microsoft Endpoint Manager-Configuration Manager Co-management workloads swung over to Microsoft Endpoint Manager-Intune (either set to Pilot Intune or Intune). - - Windows Updates policies - - Device configuration - - Office Click-to-run +- Managed by Microsoft Endpoint Manager. + - Microsoft Endpoint Manager-Intune or Microsoft Endpoint Manager-Configuration Manager Co-management. + - Microsoft Endpoint Manager-Configuration Manager Co-management workloads swung over to Microsoft Endpoint Manager-Intune (either set to Pilot Intune or Intune). + - Windows updates policies + - Device configuration + - Office Click-to-run - Last Intune device check-in completed within the last 28 days. For more details on each prerequisite check, see the [Prerequisites](../prepare/windows-autopatch-prerequisites.md) article. -## About Devices Ready and Not ready tabs +## About the Ready and Not ready tabs Windows Autopatch introduces a new user interface to help IT admins manage devices and troubleshoot device readiness statuses seamlessly with actionable in-UI device readiness reports for unregistered devices or unhealthy devices. diff --git a/windows/deployment/windows-autopatch/index.yml b/windows/deployment/windows-autopatch/index.yml index 888ce01b0c..b99aeb0317 100644 --- a/windows/deployment/windows-autopatch/index.yml +++ b/windows/deployment/windows-autopatch/index.yml @@ -27,7 +27,7 @@ landingContent: - text: What is Windows Autopatch? url: ./overview/windows-autopatch-overview.md - text: Windows Autopatch FAQ - url: ./overview/windows-autopatch-faq.md + url: ./overview/windows-autopatch-faq.yml # Card (optional) - title: Articles and blog posts diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-microsoft-365-apps-enterprise.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-microsoft-365-apps-enterprise.md index b9661b4170..658420e146 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-microsoft-365-apps-enterprise.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-microsoft-365-apps-enterprise.md @@ -77,7 +77,7 @@ Windows Autopatch will either: > [!NOTE] > Windows Autopatch doesn't currently allow customers to force their devices to stay on a previous version or rollback to a previous version. -Since Windows quality updates are bundled together into a single release in the [Monthly Enterprise Channel](/deployoffice/overview-update-channels#monthly-enterprise-channel-overview), we can't roll back only a portion of the update for Microsoft 365 Apps for enterprise. +Since quality updates are bundled together into a single release in the [Monthly Enterprise Channel](/deployoffice/overview-update-channels#monthly-enterprise-channel-overview), we can't roll back only a portion of the update for Microsoft 365 Apps for enterprise. ## Conflicting and unsupported policies diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md index f6e0614363..06eeae4e4d 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md @@ -64,7 +64,7 @@ Once a support request is mitigated, it can no longer be edited. If a request ha ## Microsoft FastTrack -[Microsoft FastTrack](https://www.microsoft.com/en-us/fasttrack) offers Microsoft 365 deployment guidance for customers with 150 or more licenses of an eligible subscription at no additional cost. FastTrack Specialists can help customers work through the Windows Autopatch technical prerequisites described in the [FAQ](../overview/windows-autopatch-faq.md). For more information, visit the [FastTrack website](https://www.microsoft.com/en-ca/fasttrack?rtc=1). +[Microsoft FastTrack](https://www.microsoft.com/en-us/fasttrack) offers Microsoft 365 deployment guidance for customers with 150 or more licenses of an eligible subscription at no additional cost. FastTrack Specialists can help customers work through the Windows Autopatch technical prerequisites described in the [FAQ](../overview/windows-autopatch-faq.yml). For more information, visit the [FastTrack website](https://www.microsoft.com/en-ca/fasttrack?rtc=1). Customers who need help with Microsoft 365 workloads can sign in to https://fasttrack.microsoft.com/ with a valid Azure ID and submit a Request for Assistance. diff --git a/windows/deployment/windows-autopatch/overview/windows-autopatch-faq.md b/windows/deployment/windows-autopatch/overview/windows-autopatch-faq.md deleted file mode 100644 index d2c0bbd292..0000000000 --- a/windows/deployment/windows-autopatch/overview/windows-autopatch-faq.md +++ /dev/null @@ -1,65 +0,0 @@ ---- -title: FAQ -description: This article answers frequently asked questions about Windows Autopatch -ms.date: 05/30/2022 -ms.prod: w11 -ms.technology: windows -ms.topic: troubleshooting -ms.localizationpriority: medium -author: tiaraquan -ms.author: tiaraquan -manager: dougeby -msreviewer: hathind ---- - -# FAQ - -## General - -| Question | Answer | -| ----- | ----- | -| What Windows versions are supported? | Windows Autopatch works with all [supported versions of Windows 10 and Windows 11 Enterprise edition](/windows/release-health/supported-versions-windows-client). | -| What is the difference between Windows Update for Business and Windows Autopatch? | Windows Autopatch is a service that removes the need for organizations to plan and operate the update process.

Windows Autopatch moves the burden from your IT to Microsoft. Windows Autopatch uses [Windows Update for Business](/windows/deployment/update/deployment-service-overview) and other service components to update devices. Both are part of Windows Enterprise E3. | -| Is Windows 365 for Enterprise supported with Windows Autopatch? | Windows Autopatch supports Windows 365 for Enterprise. Windows 365 for Business isn't supported.| -| Does Windows Autopatch support Windows Education (A3) or Windows Front Line Worker (F3) licensing? | Autopatch isn't available for 'A' or 'F' series licensing. | -| Will Windows Autopatch support local domain join Windows 10? | Windows Autopatch doesn't support local (on-premise) domain join. Windows Autopatch supports [Hybrid AD join](/azure/active-directory/devices/concept-azure-ad-join-hybrid) or pure [Azure AD join](/azure/active-directory/devices/concept-azure-ad-join-hybrid). | -| Will Windows Autopatch be available for state and local government customers? | Windows Autopatch is available for all Windows E3 customers using Azure commercial cloud. However, Autopatch isn't currently supported for government cloud (GCC) customers. | - -## Requirements - -| Question | Answer | -| ----- | ----- | -| What are the prerequisites for Windows Autopatch? |

| -| What are the licensing requirements for Windows Autopatch? | | -| Are there hardware requirements for Windows Autopatch? | No, Windows Autopatch doesn't require any specific hardware. However, general hardware requirements for updates are still applicable. For example, to deliver Windows 11 to your Autopatch devices they must meet [specific hardware requirements](/windows/windows-11-specifications?r=1). Windows devices must be supported by your hardware OEM. | - -## Device registration - -| Question | Answer | -| ----- | ----- | -| Can Autopatch customers individually approve or deny devices? | No you can't individually approve or deny devices. Once a device is registered with Windows Autopatch, updates are rolled out to the devices according to its ring assignment. Individual device level control isn't supported. | - -## Update management - -| Question | Answer | -| ----- | ----- | -| What systems does Windows Autopatch update? |