moving links

devices/surface-hub/TOC.md

@@ -36,6 +36,7 @@
 #### [Using a room control system](use-room-control-system-with-surface-hub.md)
 ### [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md)
 ### [Appendix: PowerShell](appendix-a-powershell-scripts-for-surface-hub.md)
+## [Useful downloads for Surface Hub administrators](surface-hub-downloads.md)
 ## [Differences between Surface Hub and Windows 10 Enterprise](differences-between-surface-hub-and-windows-10-enterprise.md)
 ## [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
 ## [Change history for Surface Hub](change-history-surface-hub.md)

devices/surface-hub/device-reset-surface-hub.md

@@ -31,9 +31,11 @@ Initiating a reset will return the device to the last cumulative Windows update,
 -   Configurations from MDM or the Settings app
 
 > [!IMPORTANT]
-> Performing a device reset may take up to 2 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality.
+> Performing a device reset may take up to 6 hours. Do not turn off or unplug the Surface Hub until the process has completed. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality.
 
-After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. 
+After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. If the Surface Hub displays a Welcome screen, that indicates that the reset encountered a problem and rolled back to the previously existing OS image.
+
+If you see a blank screen for long periods of time during the **Reset device** process, please wait and do not take any action. 
 
 
 ## Reset a Surface Hub from Settings

devices/surface-hub/prepare-your-environment-for-surface-hub.md

@@ -24,10 +24,10 @@ Review these dependencies to make sure Surface Hub features will work in your IT
 |-------------------------------------------------------|-------------------------------------------------------|
 | Active Directory or Azure Active Directory (Azure AD) | <p>The Surface Hub's uses an Active Directory or Azure AD account (called a **device account**) to access Exchange and Skype for Business services. The Surface Hub must be able to connect to your Active Directory domain controller or to your Azure AD tenant in order to validate the device account’s credentials, as well as to access information like the device account’s display name, alias, Exchange server, and Session Initiation Protocol (SIP) address.</p>You can also domain join or Azure AD join your Surface Hub to allow a group of authorized users to configure settings on the Surface Hub. |
 | Exchange (Exchange 2013 or later, or Exchange Online) and Exchange ActiveSync | <p>Exchange is used for enabling mail and calendar features, and also lets people who use the device send meeting requests to the Surface Hub, enabling one-touch meeting join.</p>ActiveSync is used to sync the device account’s calendar and mail to the Surface Hub. If the device cannot use ActiveSync, it will not show meetings on the welcome screen, and joining meetings and emailing whiteboards will not be enabled. |
-| Skype for Business (Lync Server 2013 or later, or Skype for Business Online)  | Skype for Business is used for various conferencing features, like video calls, instant messaging, and screen sharing. |
+| Skype for Business (Lync Server 2013 or later, or Skype for Business Online)  | Skype for Business is used for various conferencing features, like video calls, instant messaging, and screen sharing.</br></br>If screen sharing on a Surface Hub fails and the error message **An error occurred during the screen presentation** is displayed, see [Video Based Screen Sharing not working on Surface Hub](https://support.microsoft.com/help/3179272/video-based-screen-sharing-not-working-on-surface-hub) for help. |
 | Mobile device management (MDM) solution (Microsoft Intune, System Center Configuration Manager, or supported third-party MDM provider) | If you want to apply settings and install apps remotely, and to multiple devices at a time, you must set up a MDM solution and enroll the device to that solution. See [Manage settings with an MDM provider](manage-settings-with-mdm-for-surface-hub.md) for details. |
-| Microsoft Operations Managmement Suite (OMS)          | OMS is used to monitor the health of Surface Hub devices. See [Monitor your Surface Hub](monitor-surface-hub.md) for details. |
+| Microsoft Operations Managmement Suite (OMS)   | OMS is used to monitor the health of Surface Hub devices. See [Monitor your Surface Hub](monitor-surface-hub.md) for details. |
-| Network and Internet access                           | <p>In order to function properly, the Surface Hub should have access to a wired or wireless network. Overall, a wired connection is preferred.</p><p>**Dynamic IP:** The Surface Hub cannot be configured to use a static IP. It must use DHCP to assign an IP address.</p>**Proxy servers:** If your topology requires a connection to a proxy server to reach Internet services, then you can configure it during first run, or in Settings. |
+| Network and Internet access   | <p>In order to function properly, the Surface Hub should have access to a wired or wireless network. Overall, a wired connection is preferred.</p><p>**Dynamic IP:** The Surface Hub cannot be configured to use a static IP. It must use DHCP to assign an IP address.</p>**Proxy servers:** If your topology requires a connection to a proxy server to reach Internet services, then you can configure it during first run, or in Settings. |
 
 Additionally, note that Surface Hub requires the following open ports:
 - HTTPS: 443

devices/surface-hub/surface-hub-downloads.md

@@ -0,0 +1,15 @@
+---
+title: Useful downloads for Microsoft Surface Hub
+description: Downloads related to the Microsoft Surface Hub.
+ms.prod: w10
+ms.mktglfcycl: explore
+ms.sitesec: library
+ms.pagetype: surfacehub
+author: TrudyHa
+localizationpriority: medium
+---
+
+# Useful downloads for Microsoft Surface Hub
+
+
+-