diff --git a/devices/surface-hub/device-reset-surface-hub.md b/devices/surface-hub/device-reset-surface-hub.md index f9d985b7a7..dc24991701 100644 --- a/devices/surface-hub/device-reset-surface-hub.md +++ b/devices/surface-hub/device-reset-surface-hub.md @@ -30,6 +30,12 @@ Initiating a reset will return the device to the last cumulative Windows update, - Local admins on the device - Configurations from MDM or the Settings app +> [!IMPORTANT] +> Performing a device reset may take up to 2 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality. + +After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. + + ## Reset a Surface Hub from Settings **To reset a Surface Hub** @@ -56,10 +62,6 @@ On rare occasions, a Surface Hub may encounter an error while cleaning up user a 3. Select **Reset**. 4. If prompted, enter your device's BitLocker key. -> [!IMPORTANT] -> Performing a device reset may take up to 2 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality. - -After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. ## Related topics diff --git a/devices/surface-hub/manage-surface-hub.md b/devices/surface-hub/manage-surface-hub.md index 04ff0a34bc..2146f878cc 100644 --- a/devices/surface-hub/manage-surface-hub.md +++ b/devices/surface-hub/manage-surface-hub.md @@ -13,146 +13,48 @@ localizationpriority: medium # Manage Microsoft Surface Hub +After initial setup of Microsoft Surface Hub, the device’s settings and configuration can be modified or changed in a couple ways: -How to manage your Surface Hub after finishing the first-run program. +- **Local management** - Every Surface Hub can be configured locally using the **Settings** app on the device. To prevent unauthorized users from changing settings, the Settings app requires admin credentials to open the app. +- **Remote management** - Surface Hub allow IT admins to manage settings and policies using a mobile device management (MDM) provider, such as Microsoft Intune, System Center Configuration Manager, and other third-party providers. Additionally, admins can monitor Surface Hubs using Microsoft Operations Management Suite (OMS). -## Introduction +> [!NOTE] +> These management methods are not mutually exclusive. Devices can be both locally and remotely managed if you choose. However, MDM policies and settings will overwrite any local changes when the Surface Hub syncs with the management server. -After initial setup of Microsoft Surface Hub, the device’s settings and configuration can be modified or changed in several ways: - -- Local management: using the Settings app on the device -- Remote management: using a mobile device management (MDM) solution, like Microsoft Intune, AirWatch, or System Center 2012 R2 Configuration Manager. - -For locally-managed devices, administrator credentials are required to use the Settings app. These can be login credentials for Active Directory, Azure Active Directory (Azure AD), or a local admin account. One of these will have been selected during first run (see [Set up admins for this device](first-run-program-surface-hub.md#setup-admins)). - -For remotely-managed devices, the device must be enrolled into an MDM solution, either during first run or in the Settings app. - -Be aware that the two management methods are not mutually exclusive—every device will have the capability to be locally managed, and devices can be remotely managed if you choose. - ->**Note**  If a device is remotely managed, then any changes to local settings that are also remotely managed will only persist until the next time your Surface Hub syncs with your MDM solution. Once a sync occurs, the settings and policies defined on your MDM solution will be pushed to the device, overwriting the local changes. - -  - ## Surface Hub-only settings - Surface Hubs have many settings that are common to other Windows devices, but also have settings which are only configurable on Surface Hubs. - ----- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
SettingLocationDescription

Change friendly name

System - About

Set the Surface Hub name that people will see when connecting wirelessly.

Collect logs

System - About

Collect logs to give to Microsoft Support.

Change meeting info shown on the welcome screen

System – Microsoft Surface Hub

Choose whether meeting organizer, time, and subject show up on the welcome screen.

Session time out

System – Microsoft Surface Hub

Choose how long the device needs to be inactive before returning to the welcome screen.

Turn on screen with motion sensors

System – Microsoft Surface Hub

Choose whether the screen turns on when motion is detected.

Configure Microsoft Operational Management Suite (MOMS)

System – Microsoft Surface Hub

Add information to set up monitoring using MOMS.

Change Skype for Business fully qualified domain name (FQDN)

System – Microsoft Surface Hub

Add the FQDN for a Skype for Business certificate.

Save BitLocker key

System – Microsoft Surface Hub

Set the default destination for saving the BitLocker recovery key to a USB drive.

Turn off wireless projection using Miracast

Devices - Connect

Choose whether presenters can wirelessly project to the Surface Hub using Miracast.

Require a PIN for wireless projection

Devices - Connect

Choose whether people are required to enter a PIN before they use wireless projection.

Wireless projection (Miracast) channel

Devices - Connect

Change the channel for Miracast projection.

Change device account

Accounts - All accounts

Change the Surface Hub's device account.

Check sync status

Accounts - All accounts

Check the sync status of the device account’s mail and calendar on the Surface Hub.

Turn on password rotation

Accounts - All accounts

Choose whether the device account’s password will automatically change every day (Active Directory only).

Edit admin account

Accounts - All accounts

Change the password for the local admin account.

Change maintenance hours

Updates & security – Windows Update – Advanced settings

Set the hours when updates can be installed.

Configure Windows Server Update Services (WSUS) server

Updates & security – Windows Update – Advanced settings

Change whether the device receives updates from the WSUS you choose.

+| Setting | Location | Description | +| ------- | -------- | ----------- | +| Device account | This device > Accounts | Set or change the Surface Hub's device account. | +| Device account sync status | This device > Accounts | Check the sync status of the device account’s mail and calendar on the Surface Hub. | +| Password rotation | This device > Accounts | Choose whether to let the Surface Hub automatically rotate the device account's password. | +| Change admin account password | This device > Accounts | Change the password for the local admin account. This is only available if you configured the device to use a local admin during first run. | +| Configure Operations Management Suite (OMS) | This device > Device management | Set up monitoring for your Surface Hub using OMS. | +| Open the Windows Store app | This device > Apps & features | The Windows Store app is only available to admins through the Settings app. | +| Skype for Business domain name | This device > Calling | Configure a domain name for your Skype for Business server. | +| Default microphone and speaker settings | This device > Calling | Configure a default microphone and speaker for calls, and a default speaker for media playback. | +| Turn off wireless projection using Miracast | This device > Wireless projection | Choose whether presenters can wirelessly project to the Surface Hub using Miracast. | +| Require a PIN for wireless projection | This device > Wireless projection | Choose whether people are required to enter a PIN before they use wireless projection. | +| Wireless projection (Miracast) channel | This device > Wireless projection | Set the channel for Miracast projection. | +| Meeting info shown on the welcome screen | This device > Welcome screen | Choose whether meeting organizer, time, and subject show up on the welcome screen. | +| Welcome screen background | This device > Welcome screen | Choose a background image for the welcome screen. | +| Turn on screen with motion sensors | This device > Session & clean up | Choose whether the screen turns on when motion is detected. | +| Session time out | This device > Session & clean up | Choose how long the device needs to be inactive before returning to the welcome screen. | +| Sleep time out | This device > Session & clean up | Choose how long the device needs to be inactive before going to sleep mode. | +| Friendly name | This device > About | Set the Surface Hub name that people will see when connecting wirelessly. | +| Maintenance hours | Update & security > Windows Update > Advanced options | Configure when updates can be installed. | +| Configure Windows Server Update Services (WSUS) server | Update & security > Windows Update > Advanced options | Change whether Surface Hub receives updates from a WSUS server instead of Windows Update. | +| Save BitLocker key | Update & security > Recovery | Backup your Surface Hub's BitLocker key to a USB drive. | +| Collect logs | Update & security > Recovery | Save logs to a USB drive to send to Microsoft later. | -  -## Which should I choose? - - -If you plan to deploy multiple Surface Hubs, we recommend that you manage your devices remotely. This requires that your organization use an MDM solution to deploy policies. For more information, see [Manage settings with an MDM provider](manage-settings-with-mdm-for-surface-hub.md). - -Every Surface Hub can be managed locally by an admin who physically logs in to the device. Which method is used to log in is decided during first run (see [Set up admins for this device](first-run-program-surface-hub.md#setup-admins)). ## In this section -|Topic | Description| -| ------ | --------------- | +| Topic | Description | +| ----- | ----------- | | [Remote Surface Hub management](remote-surface-hub-management.md) |Topics related to managing your Surface Hub remotely. Include install apps, managing settings with MDM and monitoring with Operations Management Suite. | | [Manage Surface Hub settings](manage-surface-hub-settings.md) |Topics related to managing Surface Hub settings: accessibility, device account, device reset, fully qualified domain name, Windows Update settings, and wireless network | | [Save your BitLocker key](https://technet.microsoft.com/itpro/surface-hub/save-bitlocker-key-surface-hub) | Every Surface Hub is automatically set up with BitLocker drive encryption software. Microsoft strongly recommends that you make sure you back up your BitLocker recovery keys.|