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Updated Incidents and outages section to be more accurate as per Adam, Mounica, Russ.

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tiaraquan
2023-01-27 09:05:35 -08:00
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windows/deployment/windows-autopatch/operate/windows-autopatch-wqu-overview.md
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@ -121,6 +121,4 @@ There are two statuses associated with paused quality updates, **Service Paused*
## Incidents and outages
If devices in your tenant aren't meeting the [service level objective](../operate/windows-autopatch-wqu-overview.md#service-level-objective) for Windows quality updates, an incident will be raised, and the Windows Autopatch Service Engineering Team will work to bring the devices back into compliance.
If you're experiencing other issues related to Windows quality updates, [submit a support request](../operate/windows-autopatch-support-request.md).
Windows Autopatch provides information on how you can remediate [Ineligible Devices (Customer Actions)](../operate/windows-autopatch-wqu-reports-overview.md#ineligible-devices-customer-action) and/or the Windows Autopatch service may remediate [Not up to Date devices](../operate/windows-autopatch-wqu-reports-overview.md#not-up-to-date-microsoft-action) to bring them back into compliance.