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Fixing PR 1849, about 'kb-support' renamed from 'troubleshooting'. And had docset-related flaw.
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MightyPen
@ -187,5 +187,5 @@
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### [Internet Explorer Setup command-line options and return codes](ie11-ieak/ie-setup-command-line-options-and-return-codes.md)
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## Troubleshooting
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### [Clear the Internet Explorer cache from a command line](/../troubleshooting/clear-ie-cache-from-command-line.md)
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### [IE and Microsoft Edge FAQ for IT Pros](/../troubleshooting/ie-edge-faqs.md)
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### [Clear the Internet Explorer cache from a command line](../kb-support/clear-ie-cache-from-command-line.md)
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### [Internet Explorer and Microsoft Edge FAQ for IT Pros](../kb-support/ie-edge-faqs.md)
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@ -1,16 +1,16 @@
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---
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title: Clear the Internet Explorer cache from a command line
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description: Introduces command-line commands and a sample batch file for clearing the IE cache.
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author: ramakoni
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author: ramakoni1
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manager: dcscontentpm
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ms.prod: internet-explorer
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ms.topic: troubleshooting
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ms.topic: kb-support
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ms.author: ramakoni
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ms.custom: CI=111020
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ms.reviewer: ramakoni, DEV_Triage
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audience: ITPro
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ms.localizationpriority: Normal
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ms.date: 01/20/2020
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ms.date: 01/22/2020
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---
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# How to clear Internet Explorer cache by using the command line
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@ -18,49 +18,49 @@ This article outlines the procedure to clear the Internet Explorer cache by usin
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## Command line commands to clear browser cache
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1. Delete history from the Low folder
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1. Delete history from the Low folder
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`del /s /q C:\Users\\%username%\AppData\Local\Microsoft\Windows\History\low\* /ah`
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2. Delete history
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2. Delete history
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`RunDll32.exe InetCpl.cpl, ClearMyTracksByProcess 1`
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3. Delete cookies
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3. Delete cookies
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 2`
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4. Delete temporary internet files
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4. Delete temporary internet files
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8`
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5. Delete form data
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5. Delete form data
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 16`
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6. Delete stored passwords
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6. Delete stored passwords
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 32`
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7. Delete all
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7. Delete all
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 255`
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8. Delete files and settings stored by add-ons
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8. Delete files and settings stored by add-ons
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`InetCpl.cpl,ClearMyTracksByProcess 4351`
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If you upgraded from a previous version of Internet Explorer, you have to use the following commands to delete the files from older versions:
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 9`
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`RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 9`
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Command to reset Internet Explorer settings:
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`Rundll32.exe inetcpl.cpl ResetIEtoDefaults`
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## Sample batch file to clear Internet Explorer cache files
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A sample batch file is available that you can use to clear Internet Explorer cache files and other items. You can download the file from https://msdnshared.blob.core.windows.net/media/2017/09/ClearIE_Cache.zip.
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A sample batch file is available that you can use to clear Internet Explorer cache files and other items. You can download the file from [https://msdnshared.blob.core.windows.net/media/2017/09/ClearIE_Cache.zip](https://msdnshared.blob.core.windows.net/media/2017/09/ClearIE_Cache.zip).
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The batch file offers the following options:
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- Delete Non-trusted web History (low-level hidden cleanup)
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- Delete History
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- Delete Cookies
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- Delete Temporary Internet Files
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- Delete Form Data
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- Delete Stored Passwords
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- Delete All
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- Delete Non-trusted web History (low-level hidden cleanup)
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- Delete History
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- Delete Cookies
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- Delete Temporary Internet Files
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- Delete Form Data
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- Delete Stored Passwords
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- Delete All
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- Delete All "Also delete files and settings stored by add-ons"
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- Delete IE10 and IE9 Temporary Internet Files
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- Resets IE Settings
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@ -78,32 +78,32 @@ cls
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COLOR 00
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echo Delete IE History
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echo Please select the task you wish to run.
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echo Pick one:
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echo Pick one:
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echo.
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echo 1. Delete Non-trusted web History(low level hidden clean up)
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echo 2. Delete History
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echo 3. Delete Cookies
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echo 4. Delete Temporary Internet Files
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echo 5. Delete Form Data
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echo 6. Delete Stored Passwords
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echo 7. Delete All
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echo 1. Delete Non-trusted web History(low level hidden clean up)
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echo 2. Delete History
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echo 3. Delete Cookies
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echo 4. Delete Temporary Internet Files
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echo 5. Delete Form Data
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echo 6. Delete Stored Passwords
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echo 7. Delete All
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echo 8. Delete All "Also delete files and settings stored by add-ons"
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echo 9. Delete IE10 and 9 Temporary Internet Files
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echo 10. Reset IE Settings
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echo 77. EXIT
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:choice
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Echo Hit a number [1-10] and press enter.
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Echo Hit a number [1-10] and press enter.
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set /P CH=[1-10]
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if "%CH%"=="1" set x=del /s /q C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low\* /ah
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if "%CH%"=="2" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 1
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if "%CH%"=="3" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 2
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if "%CH%"=="4" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8
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if "%CH%"=="5" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 16
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if "%CH%"=="6" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 32
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if "%CH%"=="7" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 255
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if "%CH%"=="8" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351
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if "%CH%"=="9" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 9
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if "%CH%"=="1" set x=del /s /q C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low\* /ah
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if "%CH%"=="2" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 1
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if "%CH%"=="3" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 2
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if "%CH%"=="4" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8
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if "%CH%"=="5" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 16
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if "%CH%"=="6" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 32
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if "%CH%"=="7" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 255
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if "%CH%"=="8" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351
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if "%CH%"=="9" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 9
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if "%CH%"=="10" set x=rundll32.exe inetcpl.cpl ResetIEtoDefaults
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if "%CH%"=="77" goto quit
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@ -111,21 +111,21 @@ if "%CH%"=="77" goto quit
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goto Home
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::Temporary Internet Files > Delete files - To delete copies of web pages, images, and media
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::Temporary Internet Files > Delete files - To delete copies of web pages, images, and media
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::that are saved for faster viewing.
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::Cookies > Delete cookies - To delete cookies, which are files that are stored on your computer by
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::Cookies > Delete cookies - To delete cookies, which are files that are stored on your computer by
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::websites to save preferences such as login information.
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::History > Delete history - To delete the history of the websites you have visited.
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::Form data > Delete forms - To delete all the saved information that you have typed into
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::Form data > Delete forms - To delete all the saved information that you have typed into
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::forms.
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::Passwords > Delete passwords - To delete all the passwords that are automatically filled in
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::Passwords > Delete passwords - To delete all the passwords that are automatically filled in
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::when you log on to a website that you've previously visited.
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::Delete all - To delete all of these listed items in one operation.
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::enter below in search/run to see Low history dir if exists
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::C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low
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::Delete all low(untrusted history) very hidden
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::Delete all low(untrusted history) very hidden
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::this will clean any unlocked files under the dir and not delete the dir structure
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::del /s /q low\* /ah ::del /s /q C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low\* /ah
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@ -1,16 +1,16 @@
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---
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title: IE and Microsoft Edge FAQ for IT Pros
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description: Describes frequently asked questions about Internet Explorer and Microsoft Edge for IT professionals.
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author: ramakoni
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author: ramakoni1
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manager: dcscontentpm
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ms.prod: internet-explorer
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ms.topic: troubleshooting
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ms.topic: kb-support
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ms.author: ramakoni
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ms.custom: CI=111020
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ms.reviewer: ramakoni
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audience: ITPro
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ms.localizationpriority: Normal
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ms.date: 01/20/2020
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ms.date: 01/22/2020
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---
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# Internet Explorer and Microsoft Edge frequently asked questions (FAQ) for IT Pros
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@ -35,7 +35,7 @@ For more information about how Internet Explorer handles cookies, see the follow
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To see where Internet Explorer stores its cookies, follow these steps:
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1. Start File Explorer.
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2. Select **Views** > **Change folder and search options**.
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2. Select **Views** \> **Change folder and search options**.
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3. In the **Folder Options** dialog box, select **View**.
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4. In **Advanced settings**, select **Do not show hidden files, folders, or drivers**.
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5. Clear **Hide protected operation system files (Recommended)**.
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@ -66,12 +66,10 @@ For more information, see [Internet Explorer Cookie Internals (FAQ)](https://blo
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#### Additional information about cookie limits
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**What does the Cookie RFC allow?**
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**What does the Cookie RFC allow?**
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RFC 2109 defines how cookies should be implemented, and it defines minimum values that browsers support. According to the RFC, browsers would ideally have no limits on the size and number of cookies that a browser can handle. To meet the specifications, the user agent should support the following:
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- At least 300 cookies total
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- At least 20 cookies per unique host or domain name
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For practicality, individual browser makers set a limit on the total number of cookies that any one domain or unique host can set. They also limit the total number of cookies that can be stored on a computer.
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@ -98,14 +96,12 @@ function FindProxyForURL(url, host)
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For more information about how to write a PAC file and about the different functions in a PAC file, see [the FindProxyForURL website](https://findproxyforurl.com/).
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**Third-party information disclaimer**
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**Third-party information disclaimer**
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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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### How to improve performance by using PAC scripts
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- [Browser is slow to respond when you use an automatic configuration script](https://support.microsoft.com/help/315810/browser-is-slow-to-respond-when-you-use-an-automatic-configuration-scr)
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- [Optimizing performance with automatic Proxyconfiguration scripts (PAC)](https://blogs.msdn.microsoft.com/askie/2014/02/07/optimizing-performance-with-automatic-proxyconfiguration-scripts-pac/)
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## Other questions
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@ -135,13 +131,13 @@ For more information, see the following articles:
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### Where to find Internet Explorer security zones registry entries
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Most of the Internet Zone entries can be found in [Internet Explorer security zones registry entries for advanced users](https://support.microsoft.com/help/182569/internet-explorer-security-zones-registry-entries-for-advanced-users).
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Most of the Internet Zone entries can be found in [Internet Explorer security zones registry entries for advanced users](https://support.microsoft.com/help/182569/internet-explorer-security-zones-registry-entries-for-advanced-users).
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This article was written for Internet Explorer 6 but is still applicable to Internet Explorer 11.
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The default Zone Keys are stored in the following locations:
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- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
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- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
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### Why don't HTML5 videos play in Internet Explorer 11?
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@ -151,7 +147,7 @@ To play HTML5 videos in the Internet Zone, use the default settings or make sure
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- 0 (the default value): Allow
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- 3: Disallow
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This key is read by the **URLACTION_ALLOW_AUDIO_VIDEO 0x00002701** URL action flag that determines whether media elements (audio and video) are allowed in pages in a URL security zone.
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This key is read by the **URLACTION\_ALLOW\_AUDIO\_VIDEO 0x00002701** URL action flag that determines whether media elements (audio and video) are allowed in pages in a URL security zone.
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For more information, see [Unable to play HTML5 Videos in IE](https://blogs.msdn.microsoft.com/askie/2014/12/31/unable-to-play-html5-videos-in-ie/).
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@ -159,7 +155,7 @@ For Windows 10 N and Windows KN editions, you must also download the feature pac
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For more information about how to check Windows versions, see [Which version of Windows operating system am I running?](https://support.microsoft.com/help/13443/windows-which-version-am-i-running)
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### What is the Enterprise Mode Site List Portal?
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### What is the Enterprise Mode Site List Portal?
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This is a new feature to add sites to your enterprise mode site list XML. For more information, see [Enterprise Mode Site List Portal](https://github.com/MicrosoftEdge/enterprise-mode-site-list-portal).
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@ -185,35 +181,31 @@ For more information about how to configure TLS/SSL for Internet Explorer, see [
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Site to Zone usually refers to one of the following:
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**Site to Zone Assignment List**
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**Site to Zone Assignment List**
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This is a Group Policy policy setting that can be used to add sites to the various security zones.
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The Site to Zone Assignment List policy setting associates sites to zones by using the following values for the Internet security zones:
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- Intranet zone
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- Trusted Sites zone
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- Internet zone
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- Internet zone
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- Restricted Sites zone
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If you set this policy setting to **Enabled**, you can enter a list of sites and their related zone numbers. By associating a site to a zone, you can make sure that the security settings for the specified zone are applied to the site.
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**Site to Zone Mapping**
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**Site to Zone Mapping**
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Site to Zone Mapping is stored as the name of the key. The protocol is a registry value that has a number that assigns it to the corresponding zone. Internet Explorer will read from the following registry subkeys for the sites that are deployed through the Site to Zone assignment list:
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- HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
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- HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMapKey
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**Site to Zone Assignment List policy**
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- HKEY\_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
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- HKEY\_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMapKey
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**Site to Zone Assignment List policy**
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This policy setting is available for both Computer Configuration and User Configuration:
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- Computer Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Security Page
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- User Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Security Page
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**References**
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**References**
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[How to configure Internet Explorer security zone sites using group polices](https://blogs.msdn.microsoft.com/askie/2012/06/05/how-to-configure-internet-explorer-security-zone-sites-using-group-polices/)
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### What are the limits for MaxConnectionsPerServer, MaxConnectionsPer1_0Server for the current versions of Internet Explorer?
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@ -222,8 +214,6 @@ For more information about these settings and limits, see [Connectivity Enhancem
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### What is the MaxConnectionsPerProxy setting, and what are the maximum allowed values for this setting?
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The **MaxConnectionsPerProxy** setting controls the number of connections that a single-user client can maintain to a given host by using a proxy server.
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The **MaxConnectionsPerProxy** setting controls the number of connections that a single-user client can maintain to a given host by using a proxy server.
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For more information, see [Understanding Connection Limits and New Proxy Connection Limits in WinInet and Internet Explorer](https://blogs.msdn.microsoft.com/jpsanders/2009/06/29/understanding-connection-limits-and-new-proxy-connection-limits-in-wininet-and-internet-explorer/).
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Reference in New Issue
Block a user