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Fixing PR 1849, about 'kb-support' renamed from 'troubleshooting'. And had docset-related flaw.

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browsers/internet-explorer/TOC.md
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@ -187,5 +187,5 @@
### [Internet Explorer Setup command-line options and return codes](ie11-ieak/ie-setup-command-line-options-and-return-codes.md) ### [Internet Explorer Setup command-line options and return codes](ie11-ieak/ie-setup-command-line-options-and-return-codes.md)
## Troubleshooting ## Troubleshooting
### [Clear the Internet Explorer cache from a command line](/../troubleshooting/clear-ie-cache-from-command-line.md) ### [Clear the Internet Explorer cache from a command line](../kb-support/clear-ie-cache-from-command-line.md)
### [IE and Microsoft Edge FAQ for IT Pros](/../troubleshooting/ie-edge-faqs.md) ### [Internet Explorer and Microsoft Edge FAQ for IT Pros](../kb-support/ie-edge-faqs.md)

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browsers/troubleshooting/clear-ie-cache-from-command-line.md → browsers/internet-explorer/kb-support/clear-ie-cache-from-command-line.md
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--- ---
title: Clear the Internet Explorer cache from a command line title: Clear the Internet Explorer cache from a command line
description: Introduces command-line commands and a sample batch file for clearing the IE cache. description: Introduces command-line commands and a sample batch file for clearing the IE cache.
author: ramakoni author: ramakoni1
manager: dcscontentpm manager: dcscontentpm
ms.prod: internet-explorer ms.prod: internet-explorer
ms.topic: troubleshooting ms.topic: kb-support
ms.author: ramakoni ms.author: ramakoni
ms.custom: CI=111020 ms.custom: CI=111020
ms.reviewer: ramakoni, DEV_Triage ms.reviewer: ramakoni, DEV_Triage
audience: ITPro audience: ITPro
ms.localizationpriority: Normal ms.localizationpriority: Normal
ms.date: 01/20/2020 ms.date: 01/22/2020
--- ---
# How to clear Internet Explorer cache by using the command line # How to clear Internet Explorer cache by using the command line
@ -50,7 +50,7 @@ Command to reset Internet Explorer settings:
## Sample batch file to clear Internet Explorer cache files ## Sample batch file to clear Internet Explorer cache files
A sample batch file is available that you can use to clear Internet Explorer cache files and other items. You can download the file from https://msdnshared.blob.core.windows.net/media/2017/09/ClearIE_Cache.zip. A sample batch file is available that you can use to clear Internet Explorer cache files and other items. You can download the file from [https://msdnshared.blob.core.windows.net/media/2017/09/ClearIE_Cache.zip](https://msdnshared.blob.core.windows.net/media/2017/09/ClearIE_Cache.zip).
The batch file offers the following options: The batch file offers the following options:

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--- ---
title: IE and Microsoft Edge FAQ for IT Pros title: IE and Microsoft Edge FAQ for IT Pros
description: Describes frequently asked questions about Internet Explorer and Microsoft Edge for IT professionals. description: Describes frequently asked questions about Internet Explorer and Microsoft Edge for IT professionals.
author: ramakoni author: ramakoni1
manager: dcscontentpm manager: dcscontentpm
ms.prod: internet-explorer ms.prod: internet-explorer
ms.topic: troubleshooting ms.topic: kb-support
ms.author: ramakoni ms.author: ramakoni
ms.custom: CI=111020 ms.custom: CI=111020
ms.reviewer: ramakoni ms.reviewer: ramakoni
audience: ITPro audience: ITPro
ms.localizationpriority: Normal ms.localizationpriority: Normal
ms.date: 01/20/2020 ms.date: 01/22/2020
--- ---
# Internet Explorer and Microsoft Edge frequently asked questions (FAQ) for IT Pros # Internet Explorer and Microsoft Edge frequently asked questions (FAQ) for IT Pros
@ -35,7 +35,7 @@ For more information about how Internet Explorer handles cookies, see the follow
To see where Internet Explorer stores its cookies, follow these steps: To see where Internet Explorer stores its cookies, follow these steps:
1. Start File Explorer. 1. Start File Explorer.
2. Select **Views** > **Change folder and search options**. 2. Select **Views** \> **Change folder and search options**.
3. In the **Folder Options** dialog box, select **View**. 3. In the **Folder Options** dialog box, select **View**.
4. In **Advanced settings**, select **Do not show hidden files, folders, or drivers**. 4. In **Advanced settings**, select **Do not show hidden files, folders, or drivers**.
5. Clear **Hide protected operation system files (Recommended)**. 5. Clear **Hide protected operation system files (Recommended)**.
@ -67,11 +67,9 @@ For more information, see [Internet Explorer Cookie Internals (FAQ)](https://blo
#### Additional information about cookie limits #### Additional information about cookie limits
**What does the Cookie RFC allow?** **What does the Cookie RFC allow?**
RFC 2109 defines how cookies should be implemented, and it defines minimum values that browsers support. According to the RFC, browsers would ideally have no limits on the size and number of cookies that a browser can handle. To meet the specifications, the user agent should support the following: RFC 2109 defines how cookies should be implemented, and it defines minimum values that browsers support. According to the RFC, browsers would ideally have no limits on the size and number of cookies that a browser can handle. To meet the specifications, the user agent should support the following:
- At least 300 cookies total - At least 300 cookies total
- At least 20 cookies per unique host or domain name - At least 20 cookies per unique host or domain name
For practicality, individual browser makers set a limit on the total number of cookies that any one domain or unique host can set. They also limit the total number of cookies that can be stored on a computer. For practicality, individual browser makers set a limit on the total number of cookies that any one domain or unique host can set. They also limit the total number of cookies that can be stored on a computer.
@ -99,13 +97,11 @@ function FindProxyForURL(url, host)
For more information about how to write a PAC file and about the different functions in a PAC file, see [the FindProxyForURL website](https://findproxyforurl.com/). For more information about how to write a PAC file and about the different functions in a PAC file, see [the FindProxyForURL website](https://findproxyforurl.com/).
**Third-party information disclaimer** **Third-party information disclaimer**
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
### How to improve performance by using PAC scripts ### How to improve performance by using PAC scripts
- [Browser is slow to respond when you use an automatic configuration script](https://support.microsoft.com/help/315810/browser-is-slow-to-respond-when-you-use-an-automatic-configuration-scr) - [Browser is slow to respond when you use an automatic configuration script](https://support.microsoft.com/help/315810/browser-is-slow-to-respond-when-you-use-an-automatic-configuration-scr)
- [Optimizing performance with automatic Proxyconfiguration scripts (PAC)](https://blogs.msdn.microsoft.com/askie/2014/02/07/optimizing-performance-with-automatic-proxyconfiguration-scripts-pac/) - [Optimizing performance with automatic Proxyconfiguration scripts (PAC)](https://blogs.msdn.microsoft.com/askie/2014/02/07/optimizing-performance-with-automatic-proxyconfiguration-scripts-pac/)
## Other questions ## Other questions
@ -136,12 +132,12 @@ For more information, see the following articles:
### Where to find Internet Explorer security zones registry entries ### Where to find Internet Explorer security zones registry entries
Most of the Internet Zone entries can be found in [Internet Explorer security zones registry entries for advanced users](https://support.microsoft.com/help/182569/internet-explorer-security-zones-registry-entries-for-advanced-users). Most of the Internet Zone entries can be found in [Internet Explorer security zones registry entries for advanced users](https://support.microsoft.com/help/182569/internet-explorer-security-zones-registry-entries-for-advanced-users).
This article was written for Internet Explorer 6 but is still applicable to Internet Explorer 11. This article was written for Internet Explorer 6 but is still applicable to Internet Explorer 11.
The default Zone Keys are stored in the following locations: The default Zone Keys are stored in the following locations:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones - HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones - HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
### Why don't HTML5 videos play in Internet Explorer 11? ### Why don't HTML5 videos play in Internet Explorer 11?
@ -151,7 +147,7 @@ To play HTML5 videos in the Internet Zone, use the default settings or make sure
- 0 (the default value): Allow - 0 (the default value): Allow
- 3: Disallow - 3: Disallow
This key is read by the **URLACTION_ALLOW_AUDIO_VIDEO 0x00002701** URL action flag that determines whether media elements (audio and video) are allowed in pages in a URL security zone. This key is read by the **URLACTION\_ALLOW\_AUDIO\_VIDEO 0x00002701** URL action flag that determines whether media elements (audio and video) are allowed in pages in a URL security zone.
For more information, see [Unable to play HTML5 Videos in IE](https://blogs.msdn.microsoft.com/askie/2014/12/31/unable-to-play-html5-videos-in-ie/). For more information, see [Unable to play HTML5 Videos in IE](https://blogs.msdn.microsoft.com/askie/2014/12/31/unable-to-play-html5-videos-in-ie/).
@ -186,7 +182,6 @@ For more information about how to configure TLS/SSL for Internet Explorer, see [
Site to Zone usually refers to one of the following: Site to Zone usually refers to one of the following:
**Site to Zone Assignment List** **Site to Zone Assignment List**
This is a Group Policy policy setting that can be used to add sites to the various security zones. This is a Group Policy policy setting that can be used to add sites to the various security zones.
The Site to Zone Assignment List policy setting associates sites to zones by using the following values for the Internet security zones: The Site to Zone Assignment List policy setting associates sites to zones by using the following values for the Internet security zones:
@ -199,21 +194,18 @@ The Site to Zone Assignment List policy setting associates sites to zones by usi
If you set this policy setting to **Enabled**, you can enter a list of sites and their related zone numbers. By associating a site to a zone, you can make sure that the security settings for the specified zone are applied to the site. If you set this policy setting to **Enabled**, you can enter a list of sites and their related zone numbers. By associating a site to a zone, you can make sure that the security settings for the specified zone are applied to the site.
**Site to Zone Mapping** **Site to Zone Mapping**
Site to Zone Mapping is stored as the name of the key. The protocol is a registry value that has a number that assigns it to the corresponding zone. Internet Explorer will read from the following registry subkeys for the sites that are deployed through the Site to Zone assignment list: Site to Zone Mapping is stored as the name of the key. The protocol is a registry value that has a number that assigns it to the corresponding zone. Internet Explorer will read from the following registry subkeys for the sites that are deployed through the Site to Zone assignment list:
- HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap - HKEY\_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
- HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMapKey - HKEY\_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMapKey
**Site to Zone Assignment List policy** **Site to Zone Assignment List policy**
This policy setting is available for both Computer Configuration and User Configuration: This policy setting is available for both Computer Configuration and User Configuration:
- Computer Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Security Page - Computer Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Security Page
- User Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Security Page - User Configuration > Administrative Templates > Windows Components > Internet Explorer > Internet Control Panel > Security Page
**References** **References**
[How to configure Internet Explorer security zone sites using group polices](https://blogs.msdn.microsoft.com/askie/2012/06/05/how-to-configure-internet-explorer-security-zone-sites-using-group-polices/) [How to configure Internet Explorer security zone sites using group polices](https://blogs.msdn.microsoft.com/askie/2012/06/05/how-to-configure-internet-explorer-security-zone-sites-using-group-polices/)
### What are the limits for MaxConnectionsPerServer, MaxConnectionsPer1_0Server for the current versions of Internet Explorer? ### What are the limits for MaxConnectionsPerServer, MaxConnectionsPer1_0Server for the current versions of Internet Explorer?
@ -225,5 +217,3 @@ For more information about these settings and limits, see [Connectivity Enhancem
The **MaxConnectionsPerProxy** setting controls the number of connections that a single-user client can maintain to a given host by using a proxy server. The **MaxConnectionsPerProxy** setting controls the number of connections that a single-user client can maintain to a given host by using a proxy server.
For more information, see [Understanding Connection Limits and New Proxy Connection Limits in WinInet and Internet Explorer](https://blogs.msdn.microsoft.com/jpsanders/2009/06/29/understanding-connection-limits-and-new-proxy-connection-limits-in-wininet-and-internet-explorer/). For more information, see [Understanding Connection Limits and New Proxy Connection Limits in WinInet and Internet Explorer](https://blogs.msdn.microsoft.com/jpsanders/2009/06/29/understanding-connection-limits-and-new-proxy-connection-limits-in-wininet-and-internet-explorer/).