From 07bef8a23f78b1b042f0c35aacae69906f91412e Mon Sep 17 00:00:00 2001 From: LizRoss Date: Tue, 9 May 2017 09:15:02 -0700 Subject: [PATCH] Adding content --- ...e-change-request-enterprise-mode-portal.md | 25 +++++-------------- 1 file changed, 6 insertions(+), 19 deletions(-) diff --git a/browsers/internet-explorer/ie11-deploy-guide/approve-change-request-enterprise-mode-portal.md b/browsers/internet-explorer/ie11-deploy-guide/approve-change-request-enterprise-mode-portal.md index 3f74723f12..2d84363c2d 100644 --- a/browsers/internet-explorer/ie11-deploy-guide/approve-change-request-enterprise-mode-portal.md +++ b/browsers/internet-explorer/ie11-deploy-guide/approve-change-request-enterprise-mode-portal.md @@ -25,29 +25,16 @@ After a change request is successfully submitted to the pre-defined Approver(s), The Approvers get an email stating that a Requester successfully opened, tested, and submitted the change request to the Approvers group. The Approvers can accept or reject a change request. >[!NOTE] ->All employees included in the Approver(s) group will receive the email; however, only one Approver needs to approve the request. +>All employees included in the Approver(s) group receive the email; however, only one Approver needs to approve the request. -**To approve a change request** -1. The Approver log onto the Enterprise Mode Site List Portal, **My Approvals** page. +**To approve or reject a change request** +1. The Approver logs onto the Enterprise Mode Site List Portal, **My Approvals** page. The Approver can also get to the **My Approvals** page by clicking **Approvals Pending** in the left pane. -2. The Approver clicks the **Request ID** for the change request that needs review - +2. The Approver clicks the **Request ID** for the change request that needs review and certifies that the included info is correct. If the info is correct, the Approver clicks **Approve** to approve the change request. If the info seems incorrect, or if the app shouldn't be added to the site list, the Approver clicks **Reject**. + An email is sent to the Requester, the Approver(s) group, and the Administrator(s) group, with the updated status of the request. ## Next steps -After the Approvers approve the change request, it must be scheduled for inclusion in the production Enterprise Mode Site List. For the scheduling steps, see the [Schedule a production environment change using the Enterprise Mode Site List Portal](schedule-production-change-enterprise-mode-portal.md) topic. - - - - -Approving a change request -An e-mail will be sent to the list of approvers. -After signing in, the employee will land on the My approvals page, or can navigate to the page by clicking Approvals pending in the sidebar. -The employee can select individual ticket IDs and verify the information provided in the change request. -The employee can approve or reject the ticket. -An e-mail will be sent to the Requester, Approvers, and Administrators with the status of the ticket. -The employee can also view the status of other tickets in his/her group by clicking the In progress, Closed, and Rolled back links in the sidebar. - - +After an Approver approves the change request, it must be scheduled for inclusion in the production Enterprise Mode Site List. For the scheduling steps, see the [Schedule a production environment change using the Enterprise Mode Site List Portal](schedule-production-change-enterprise-mode-portal.md) topic. \ No newline at end of file