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windows/deploy/resolve-windows-10-upgrade-errors.md
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@ -1,6 +1,6 @@
--- ---
title: Resolve Windows 10 upgrade errors title: Resolve Windows 10 upgrade errors - Windows IT Pro
description: Resolve Windows 10 upgrade errors description: Resolve Windows 10 upgrade errors for ITPros. Technical information for IT professionals to help diagnose Windows setup errors.
ms.assetid: DFEFE22C-4FEF-4FD9-BFC4-9B419C339502 ms.assetid: DFEFE22C-4FEF-4FD9-BFC4-9B419C339502
keywords: deploy, error, troubleshoot, windows, 10, upgrade, code, rollback keywords: deploy, error, troubleshoot, windows, 10, upgrade, code, rollback
ms.prod: w10 ms.prod: w10
@ -11,7 +11,7 @@ author: greg-lindsay
localizationpriority: high localizationpriority: high
--- ---
# Resolve Windows 10 upgrade errors # Resolve Windows 10 upgrade errors : Technical information for IT Pros
**Applies to** **Applies to**
- Windows 10 - Windows 10
@ -251,13 +251,15 @@ See the following example:
### Analyze log files ### Analyze log files
>The following instructions are meant for IT professionals. Also see the [Upgrade error codes](#upgrade-error-codes) section in this guide to familiarize yourself with [result codes](#result-codes) and [extend codes](#extend-codes).
<P>To analyze Windows Setup log files: <P>To analyze Windows Setup log files:
<OL> <OL>
<LI>Determine the Windows Setup error code. <LI>Determine the Windows Setup error code. This code should be returned by Windows Setup if it is not successful with the upgrade process.
<LI>Based on the [extend code](#extend-codes) portion of the error code, determine the type and location of a [log files](#log-files) to investigate. <LI>Based on the [extend code](#extend-codes) portion of the error code, determine the type and location of a [log files](#log-files) to investigate.
<LI>Open the log file in a text editor, such as notepad. <LI>Open the log file in a text editor, such as notepad.
<LI>Using the result code portion of the Windows Setup error code, search for the result code in the file and find the last occurrence of the code. Alternatively search for the "abort" and abandoning" text strings described in step 7 below. <LI>Using the [result code](#result-codes) portion of the Windows Setup error code, search for the result code in the file and find the last occurrence of the code. Alternatively search for the "abort" and abandoning" text strings described in step 7 below.
<LI>To find the last occurrence of the result code: <LI>To find the last occurrence of the result code:
<OL type="a"> <OL type="a">
<LI>Scroll to the bottom of the file and click after the last character. <LI>Scroll to the bottom of the file and click after the last character.

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windows/deploy/troubleshoot-upgrade-readiness.md
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@ -11,7 +11,7 @@ If you’re having issues seeing data in Upgrade Readiness after running the Upg
If you still don’t see data in Upgrade Readiness, follow these steps: If you still don’t see data in Upgrade Readiness, follow these steps:
1. Download and extract UpgradeAnalytics.zip. Ensure the “Diagnostics” folder is included. 1. Download and extract the [Upgrade Readiness Deployment Script](https://go.microsoft.com/fwlink/?LinkID=822966&clcid=0x409). Ensure the “Pilot/Diagnostics” folder is included .
2. Edit the script as described in [Upgrade Readiness deployment script](upgrade-readiness-deployment-script.md). 2. Edit the script as described in [Upgrade Readiness deployment script](upgrade-readiness-deployment-script.md).

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windows/deploy/upgrade-readiness-deployment-script.md
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@ -31,7 +31,7 @@ The Upgrade Readiness deployment script does the following:
To run the Upgrade Readiness deployment script: To run the Upgrade Readiness deployment script:
1. Download the [Upgrade Readiness deployment script](https://go.microsoft.com/fwlink/?LinkID=822966&clcid=0x409) and extract UpgradeAnalytics.zip. Inside, there are two folders: Pilot and Deployment. The Pilot folder contains advanced logging that can help troubleshoot issues and is intended to be run from an elevated command prompt. The Deployment folder offers a lightweight script intended for broad deployment through ConfigMgr or other software deployment system. We recommend manually running the Pilot version of the script on 5-10 machines to verify that everything is configured correctly. Once you have confirmed that data is flowing successfully, proceed to run the Deployment version throughout your organization. 1. Download the [Upgrade Readiness deployment script](https://go.microsoft.com/fwlink/?LinkID=822966&clcid=0x409) and extract the .zip file. Inside, there are two folders: **Pilot** and **Deployment**. The **Pilot** folder contains advanced logging that can help troubleshoot issues and is intended to be run from an elevated command prompt. The **Deployment** folder offers a lightweight script intended for broad deployment through ConfigMgr or other software deployment system. We recommend manually running the Pilot version of the script on 5-10 machines to verify that everything is configured correctly. Once you have confirmed that data is flowing successfully, proceed to run the Deployment version throughout your organization.
2. Edit the following parameters in RunConfig.bat: 2. Edit the following parameters in RunConfig.bat:

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windows/deploy/upgrade-readiness-resolve-issues.md
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@ -53,7 +53,7 @@ For applications assessed as **Attention needed**, review the table below for de
| Upgrade Assessment | Action required prior to upgrade? | Issue | What it means | Guidance | | Upgrade Assessment | Action required prior to upgrade? | Issue | What it means | Guidance |
|--------------------|-----------------------------------|-----------|-----------------|------------| |--------------------|-----------------------------------|-----------|-----------------|------------|
| Attention needed | No | Application is removed during upgrade | Compatibility issues were detected and the application will not migrate to the new operating system. <br> | No action is required for the upgrade to proceed. | | Attention needed | No | Application is removed during upgrade | Compatibility issues were detected and the application will not migrate to the new operating system. <br> | No action is required for the upgrade to proceed. |
| Attention needed | Yes | Blocking upgrade | Blocking issues were detected and Upgrade Analytics is not able to remove the application during upgrade. <br><br>The application may work on the new operating system.<br> | Remove the application before upgrading, and reinstall and test on new operating system. | | Attention needed | Yes | Blocking upgrade | Blocking issues were detected and Upgrade Readiness is not able to remove the application during upgrade. <br><br>The application may work on the new operating system.<br> | Remove the application before upgrading, and reinstall and test on new operating system. |
| Attention needed | No | Evaluate application on new OS | The application will migrate, but issues were detected that may impact its performance on the new operating system. | No action is required for the upgrade to proceed, but be sure to test the application on the new operating system.<br> | | Attention needed | No | Evaluate application on new OS | The application will migrate, but issues were detected that may impact its performance on the new operating system. | No action is required for the upgrade to proceed, but be sure to test the application on the new operating system.<br> |
| Attention needed | No | Does not work with new OS, but won’t block upgrade | The application is not compatible with the new operating system, but won’t block the upgrade. | No action is required for the upgrade to proceed, however, you’ll have to install a compatible version of the application on the new operating system.<br> | | Attention needed | No | Does not work with new OS, but won’t block upgrade | The application is not compatible with the new operating system, but won’t block the upgrade. | No action is required for the upgrade to proceed, however, you’ll have to install a compatible version of the application on the new operating system.<br> |
| Attention needed | Yes | Does not work with new OS, and will block upgrade | The application is not compatible with the new operating system and will block the upgrade. | Remove the application before upgrading. <br><br>A compatible version of the application may be available.<br> | | Attention needed | Yes | Does not work with new OS, and will block upgrade | The application is not compatible with the new operating system and will block the upgrade. | Remove the application before upgrading. <br><br>A compatible version of the application may be available.<br> |

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windows/deploy/use-upgrade-readiness-to-manage-windows-upgrades.md
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@ -51,4 +51,4 @@ To change the target version setting, click on **Solutions Settings**, which app
On the **Upgrade Readiness Settings** page, choose one of the options in the drop down box and click **Save**. The changes in the target version setting are reflected in evaluations when a new snapshot is uploaded to your workspace. On the **Upgrade Readiness Settings** page, choose one of the options in the drop down box and click **Save**. The changes in the target version setting are reflected in evaluations when a new snapshot is uploaded to your workspace.
![Target version](images/ua-cg-09.png) ![Target version](images/ur-settings.png)