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Alekhya Jupudi 2021-12-01 17:14:59 +05:30
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windows/deployment/upgrade/log-files.md
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@ -33,9 +33,9 @@ Several log files are created during each phase of the upgrade process. These lo
The following table describes some log files and how to use them for troubleshooting purposes:<br> The following table describes some log files and how to use them for troubleshooting purposes:<br>
|Log file |Phase: Location |When to use | |Log file |Phase: Location |Description |When to use|
|---|---|---| |---|---|---|---|
|setupact.log |Down-Level:<br>$Windows.~BT\Sources\Panther|Contains information about setup actions during the downlevel phase. |All down-level failures and starting point for rollback investigations.<br> This is the most important log for diagnosing setup issues. | |setupact.log|Down-Level:<br>$Windows.~BT\Sources\Panther|Contains information about setup actions during the downlevel phase. |All down-level failures and starting point for rollback investigations.<br> This is the most important log for diagnosing setup issues.|
|setupact.log|OOBE:<br>$Windows.~BT\Sources\Panther\UnattendGC|Contains information about actions during the OOBE phase.|Investigating rollbacks that failed during OOBE phase and operations – 0x4001C, 0x4001D, 0x4001E, 0x4001F.| |setupact.log|OOBE:<br>$Windows.~BT\Sources\Panther\UnattendGC|Contains information about actions during the OOBE phase.|Investigating rollbacks that failed during OOBE phase and operations – 0x4001C, 0x4001D, 0x4001E, 0x4001F.|
|setupact.log|Rollback:<br>$Windows.~BT\Sources\Rollback|Contains information about actions during rollback.|Investigating generic rollbacks - 0xC1900101.| |setupact.log|Rollback:<br>$Windows.~BT\Sources\Rollback|Contains information about actions during rollback.|Investigating generic rollbacks - 0xC1900101.|
|setupact.log|Pre-initialization (prior to downlevel):<br>Windows|Contains information about initializing setup.|If setup fails to launch.| |setupact.log|Pre-initialization (prior to downlevel):<br>Windows|Contains information about initializing setup.|If setup fails to launch.|

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windows/deployment/upgrade/resolution-procedures.md
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@ -97,6 +97,7 @@ See the following general troubleshooting procedures associated with a result co
|0x80070490 - 0x20007|An incompatible device driver is present.|[Verify device drivers](/windows-hardware/drivers/install/troubleshooting-device-and-driver-installations) on the computer, and [analyze log files](log-files.md#analyze-log-files) to determine the problem driver.| |0x80070490 - 0x20007|An incompatible device driver is present.|[Verify device drivers](/windows-hardware/drivers/install/troubleshooting-device-and-driver-installations) on the computer, and [analyze log files](log-files.md#analyze-log-files) to determine the problem driver.|
|0xC1900101 - 0x2000c|An unspecified error occurred in the SafeOS phase during WIM apply. This can be caused by an outdated driver or disk corruption.|Run checkdisk to repair the file system. For more information, see the [quick fixes](quick-fixes.md) section in this guide.<br>Update drivers on the computer, and select "Download and install updates (recommended)" during the upgrade process. Disconnect devices other than the mouse, keyboard and display.| |0xC1900101 - 0x2000c|An unspecified error occurred in the SafeOS phase during WIM apply. This can be caused by an outdated driver or disk corruption.|Run checkdisk to repair the file system. For more information, see the [quick fixes](quick-fixes.md) section in this guide.<br>Update drivers on the computer, and select "Download and install updates (recommended)" during the upgrade process. Disconnect devices other than the mouse, keyboard and display.|
|0xC1900200 - 0x20008|The computer doesn’t meet the minimum requirements to download or upgrade to Windows 10.|See [Windows 10 Specifications](https://www.microsoft.com/windows/windows-10-specifications) and verify the computer meets minimum requirements.<p>Review logs for [compatibility information](/archive/blogs/askcore/using-the-windows-10-compatibility-reports-to-understand-upgrade-issues).| |0xC1900200 - 0x20008|The computer doesn’t meet the minimum requirements to download or upgrade to Windows 10.|See [Windows 10 Specifications](https://www.microsoft.com/windows/windows-10-specifications) and verify the computer meets minimum requirements.<p>Review logs for [compatibility information](/archive/blogs/askcore/using-the-windows-10-compatibility-reports-to-understand-upgrade-issues).|
|0xC1900200 - 0x20008|The computer doesn’t meet the minimum requirements to download or upgrade to Windows 10.<p>See [Windows 10 Specifications](https://www.microsoft.com/windows/windows-10-specifications) and verify the computer meets minimum requirements.<p>Review logs for [Windows 10 Specifications](https://www.microsoft.com/windows/windows-10-specifications).||
|0x80070004 - 0x3000D|This is a problem with data migration during the first boot phase. There are multiple possible causes.|[Analyze log files](log-files.md#analyze-log-files) to determine the issue.| |0x80070004 - 0x3000D|This is a problem with data migration during the first boot phase. There are multiple possible causes.|[Analyze log files](log-files.md#analyze-log-files) to determine the issue.|
|0xC1900101 - 0x4001E|Installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.|This is a generic error that occurs during the OOBE phase of setup. See the [0xC1900101](#0xc1900101) section of this guide and review general troubleshooting procedures described in that section.| |0xC1900101 - 0x4001E|Installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.|This is a generic error that occurs during the OOBE phase of setup. See the [0xC1900101](#0xc1900101) section of this guide and review general troubleshooting procedures described in that section.|
|0x80070005 - 0x4000D|The installation failed in the SECOND_BOOT phase with an error in during MIGRATE_DATA operation. This error indicates that access was denied while attempting to migrate data.|[Analyze log files](log-files.md#analyze-log-files) to determine the data point that is reporting access denied.| |0x80070005 - 0x4000D|The installation failed in the SECOND_BOOT phase with an error in during MIGRATE_DATA operation. This error indicates that access was denied while attempting to migrate data.|[Analyze log files](log-files.md#analyze-log-files) to determine the data point that is reporting access denied.|