From 0e18f481166dc6cf00ee35f076df372ac182d3a5 Mon Sep 17 00:00:00 2001 From: Greg Lindsay Date: Thu, 29 Sep 2016 16:37:21 -0700 Subject: [PATCH] updates --- .../resolve-windows-10-upgrade-errors.md | 28 +++++++++---------- 1 file changed, 14 insertions(+), 14 deletions(-) diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index be15c44233..301c5c3ac3 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -155,17 +155,17 @@ Event logs: Generic rollbacks (0xC1900101) or unexpected reboots. ## Common error codes -A common result code is 0xC1900101. This result code can be thrown at any stage of the upgrade process, with the exception of the SafeOS phase. 0xC1900101 usually indicates that an incompatible driver is present, which can cause blue screens, system hangs, and unexpected reboots. Analysis of all available supplemental log files is typically helpful in indentifying the incompatible driver. You can also attempt to run setup in the absence of drivers by performing a [clean boot](https://support.microsoft.com/en-us/kb/929135) before initiating the upgrade process. +A common result code is 0xC1900101. This result code can be thrown at any stage of the upgrade process, with the exception of the SafeOS phase. 0xC1900101 usually indicates that an incompatible driver is present, which can cause blue screens, system hangs, and unexpected reboots. Analysis of supplemental log files is often helpful in indentifying the incompatible driver. You can also attempt to run setup in the absence of drivers by performing a [clean boot](https://support.microsoft.com/en-us/kb/929135) before initiating the upgrade process. -

The following general procedures can be used to diagnose a result code of 0xC1900101 during different phases of Windows Setup: +

The following general procedures can be used to diagnose some of the most common error codes that contain a result code of 0xC1900101: - -
+
Code -
0xC1900101 - 0x20017 +
0xC1900101 - 0x20017

@@ -175,7 +175,7 @@ A common result code is 0xC1900101. This result code can be thrown at any stage

+ - -
Mitigation @@ -188,11 +188,11 @@ A common result code is 0xC1900101. This result code can be thrown at any stage
+
Code -
0xC1900101 - 0x30018 +
0xC1900101 - 0x30018

@@ -201,7 +201,7 @@ A common result code is 0xC1900101. This result code can be thrown at any stage

+ - -
Mitigation @@ -213,11 +213,11 @@ Disconnect all peripheral devices that are connected to the system, except for t
+
Code -
0xC1900101 - 0x4000D +
0xC1900101 - 0x4000D

@@ -226,7 +226,7 @@ Disconnect all peripheral devices that are connected to the system, except for t

+ - -
Mitigation @@ -255,11 +255,11 @@ Disconnect all peripheral devices that are connected to the system, except for t
+
Code -
0xC1900101 - 0x40017 +
0xC1900101 - 0x40017

@@ -269,7 +269,7 @@ Disconnect all peripheral devices that are connected to the system, except for t

+
Mitigation