diff --git a/windows/deployment/upgrade/resolve-windows-10-upgrade-errors.md b/windows/deployment/upgrade/resolve-windows-10-upgrade-errors.md index 16de770ebb..d3d5edf9a2 100644 --- a/windows/deployment/upgrade/resolve-windows-10-upgrade-errors.md +++ b/windows/deployment/upgrade/resolve-windows-10-upgrade-errors.md @@ -7,7 +7,7 @@ ms.mktglfcycl: deploy ms.sitesec: library ms.pagetype: deploy author: greg-lindsay -ms.date: 01/26/2018 +ms.date: 02/22/2018 ms.localizationpriority: high --- @@ -657,7 +657,7 @@ For more information, see [How to perform a clean boot in Windows](https://suppo
Result codes starting with the digits 0x800 are also important to understand. These error codes indicate general operating system errors, and are not unique to the Windows upgrade process. Examples include timeouts, devices not functioning, and a process stopping unexpectedly. -
See the following general troubleshooting procedures associated with a result code of 0x800xxxxx: +
See the following general troubleshooting procedures associated with a result code of 0x800xxxxx:

@@ -694,6 +694,39 @@ This error has more than one possible cause. Attempt [quick fixes](#quick-fixes) + + + + +
+ +
Code +
+ +0x80073BC3 - 0x20009
+0x8007002 - 0x20009
+0x80073B92 - 0x20009 + +
+ +
+
Cause +
+ +The requested system device cannot be found, there is a sharing violation, or there are multiple devices matching the identification criteria. + +
+
+ + +
Mitigation +
+ +These errors occur during partition analysis and validation, and can be caused by the presence of multiple system partitions. For example, if you installed a new system drive but left the previous system drive connected, this can cause a conflict. To resolve the errors, disconnect or temporarily disable drives that contain the unused system partition. You can reconnect the drive after the upgrade has completed. Alternatively, you can delete the unused system partition. + +
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