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Bruce Dawson
2021-03-30 08:23:58 -10:00
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windows/client-management/troubleshoot-stop-errors.md
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@ -35,7 +35,8 @@ Our analysis of the root causes of crashes indicates the following:
- 5 percent are caused by Microsoft code - 5 percent are caused by Microsoft code
- 15 percent have unknown causes (because the memory is too corrupted to analyze) - 15 percent have unknown causes (because the memory is too corrupted to analyze)
Note that the root cause of Stop errors is never a user-mode process. While a user-mode process (such as Notepad or Slack) may trigger a Stop error, it is merely exposing the underlying bug which is always in a driver, hardware, or the OS. >[!NOTE]
>Note that the root cause of Stop errors is never a user-mode process. While a user-mode process (such as Notepad or Slack) may trigger a Stop error, it is merely exposing the underlying bug which is always in a driver, hardware, or the OS.
## General troubleshooting steps ## General troubleshooting steps