diff --git a/devices/hololens/TOC.md b/devices/hololens/TOC.md index 8b12d44ca5..159effd554 100644 --- a/devices/hololens/TOC.md +++ b/devices/hololens/TOC.md @@ -5,12 +5,15 @@ ## [HoloLens 2 hardware](hololens2-hardware.md) ## [Get your HoloLens 2 ready to use](hololens2-setup.md) ## [Set up your HoloLens 2](hololens2-start.md) +## [HoloLens 2 fit and comfort FAQ](hololens2-fit-comfort-faq.md) +## [Supported languages for HoloLens 2](hololens2-language-support.md) ## [Getting around HoloLens 2](hololens2-basic-usage.md) # Get started with HoloLens (1st gen) ## [HoloLens (1st gen) hardware](hololens1-hardware.md) ## [Get your HoloLens (1st gen) ready to use](hololens1-setup.md) ## [Set up your HoloLens (1st gen)](hololens1-start.md) +## [HoloLens (1st gen) fit and comfort FAQ](hololens1-fit-comfort-faq.md) ## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md) ## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md) @@ -52,6 +55,7 @@ # Update and recovery ## [Join the Windows Insider program](hololens-insider.md) +## [Managing HoloLens updates](hololens-updates.md) ## [Restart, reset, or recover](hololens-recovery.md) ## [Known issues](hololens-known-issues.md) ## [Frequently asked questions](hololens-faq.md) diff --git a/devices/hololens/hololens-updates.md b/devices/hololens/hololens-updates.md index 8cceafc45f..e0b662bd3d 100644 --- a/devices/hololens/hololens-updates.md +++ b/devices/hololens/hololens-updates.md @@ -1,23 +1,76 @@ --- -title: Manage updates to HoloLens (HoloLens) +title: Managing updates to HoloLens description: Administrators can use mobile device management to manage updates to HoloLens devices. ms.prod: hololens ms.sitesec: library -author: dansimp -ms.author: dansimp +author: Teresa-Motiv +ms.author: v-tea +audience: ITPro ms.topic: article -ms.localizationpriority: medium -ms.date: 04/30/2018 -ms.reviewer: -manager: dansimp +ms.localizationpriority: high +ms.date: 11/7/2019 +ms.reviewer: jarrettr +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- -# Manage updates to HoloLens +# Managing HoloLens updates + +HoloLens uses Windows Update, just like other Windows 10 devices. When an update is available, it will be automatically downloaded and installed the next time your device is plugged in and connected to the Internet. + +This article will walk through all of the way to manage updates on HoloLens. + +## Manually check for updates + +While HoloLens periodically checks for system updates so you don't have to, there may be circumstances in which you want to manually check. + +To manually check for updates, go to **Settings** > **Update & Security** > **Check for updates**. If the Settings app says your device is up to date, you have all the updates that are currently available. + +## Go back to a previous version (HoloLens 2) + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens 2, follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store. +1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download). +1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +## Go back to a previous version (HoloLens (1st gen)) + +In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version. + +> [!NOTE] +> Going back to an earlier version deletes your personal files and settings. + +To go back to a previous version of HoloLens (1st gen), follow these steps: + +1. Make sure that you don't have any phones or Windows devices plugged in to your PC. +1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379). +1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery). +1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile. +1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.) +1. Select **Install software**, and follow the instructions. + +> [!NOTE] +> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions. + +# Use policies to manage updates to HoloLens >[!NOTE] ->HoloLens devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates. - -For a complete list of Update policies, see [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business). +>HoloLens (1st gen) devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates. To configure how and when updates are applied, use the following policies: @@ -37,7 +90,8 @@ For devices on Windows 10, version 1607 only: You can use the following update p - [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval) - [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl) -## Related topics +For more information about using policies to manage HoloLens, see the following articles: +- [Policies supported by HoloLens 2](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2) - [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business) - [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure) diff --git a/devices/hololens/hololens1-fit-comfort-faq.md b/devices/hololens/hololens1-fit-comfort-faq.md new file mode 100644 index 0000000000..d76375918c --- /dev/null +++ b/devices/hololens/hololens1-fit-comfort-faq.md @@ -0,0 +1,64 @@ +--- +title: HoloLens (1st gen) fit and comfort frequently asked questions +description: Answers to frequently asked questions about how to fit your HoloLens (1st gen). +ms.prod: hololens +ms.sitesec: library +author: Teresa-Motiv +ms.author: v-tea +ms.topic: article +ms.localizationpriority: high +ms.date: 10/09/2019 +ms.reviewer: jarrettr +audience: ITPro +manager: jarrettr +appliesto: +- HoloLens (1st gen) +--- + +# HoloLens (1st gen) fit and comfort frequently asked questions + +Here are some tips on how to stay comfortable and have the best experience using your HoloLens. + +For step-by-step instructions and a video about putting on and adjusting your device, see [Get your HoloLens (1st gen) ready to use](hololens1-setup.md). + +> [!NOTE] +> The fit and comfort tips in this topic are meant only as general guidance—they don't replace any laws or regulations, or your good judgment when using HoloLens. Stay safe, and have fun! + +Here are some tips on how to stay comfortable and have the best experience using your HoloLens. + +## I'm experiencing discomfort when I use my device. What should I do? + +If you experience discomfort, take a break until you feel better. Try sitting in a well-lit room and relaxing for a bit. The next time your use your HoloLens, try using it for a shorter period of time at first. + +For more information, see [Health and safety on HoloLens](https://go.microsoft.com/fwlink/p/?LinkId=746661). + +## I can't see the whole holographic frame, or my holograms are cut off + +To see the top edge of the holographic frame, move the device so it sits higher on your head, or angle the headband up slightly in front. To see the bottom edge, move the device to sit lower on your head, or angle the headband down slightly in front. If the left or right edge of the view frame isn't visible, make sure the HoloLens visor is centered on your forehead. + +## I need to look up or down to see holograms + +Try adjusting the position of your device visor so the holographic frame matches your natural gaze. Here's how: + +- **If you need to look up to see holograms**. First, shift the back of the headband a bit higher on your head. Then use one hand to hold the headband in place and the other to gently rotate the visor so you have a good view of the holographic frame. +- **If you need to look down to see holograms**. First, shift the back of the headband a bit lower on your head. Then place your thumbs under the device arms and your index fingers on top of the headband, and gently squeeze with your thumbs to rotate the visor so you have a good view of the holographic frame. + +## The device slides down when I'm using it, or I need to make the headband too tight to keep it secure + +The overhead strap can help keep your HoloLens secure on your head, particularly if you're moving around a lot. The strap may also let you loosen the headband a bit. [Learn how to use it](hololens1-setup.md#adjust-fit). + +You can also experiment with the positioning of the headband—depending on your head size and shape, you may need to slide it up or down to reposition it on your forehead. + +## My HoloLens feels heavy on my nose + +If your HoloLens is adjusted correctly, the nose pad should rest lightly on your nose. If it feels heavy on your nose, try rotating the visor up or adjusting the angle of the headband. You can also slide the device visor out—grasp the device arms just behind the visor and pull forward gently. + +## How can I adjust HoloLens to fit with my glasses? + +The device visor can slide in and out to accommodate eyewear. Grasp the device arms just behind the visor and pull forward gently to adjust it. + +## My arm gets tired when I use gestures. What can I do? + +When using gestures, there's no need to extend your arm out far from your body. Keep it closer to your side, where it's more comfortable and will get less tired. [Learn more about gestures](hololens1-basic-usage.md#use-hololens-with-your-hands). + +And be sure to try out [voice commands](hololens-cortana.md) and the [HoloLens clicker](hololens1-clicker.md). diff --git a/devices/hololens/hololens2-fit-comfort-faq.md b/devices/hololens/hololens2-fit-comfort-faq.md new file mode 100644 index 0000000000..397d61bb67 --- /dev/null +++ b/devices/hololens/hololens2-fit-comfort-faq.md @@ -0,0 +1,60 @@ +--- +title: HoloLens 2 fit and comfort FAQ +description: Answers to frequently asked questions about how to fit your HoloLens 2. +ms.prod: hololens +ms.sitesec: library +author: Teresa-Motiv +ms.author: v-tea +ms.topic: article +audience: ItPro +ms.localizationpriority: high +ms.date: 11/07/2019 +ms.reviewer: jarrettr +manager: jarrettr +appliesto: +- HoloLens 2 +--- + +# HoloLens 2 fit and comfort frequently asked questions + +Here are some tips on how to stay comfortable and have the best experience using your HoloLens. + +For step-by-step instructions and a video about putting on and adjusting your device, see [Get your HoloLens 2 ready to use](hololens2-setup.md). + +> [!NOTE] +> The fit and comfort tips in this topic are meant only as general guidance—they don't replace any laws or regulations, or your good judgment when using HoloLens. Stay safe, and have fun! + +Here are some tips on how to stay comfortable and have the best experience using your HoloLens. + +## I'm experiencing discomfort when I use my device. What should I do? + +If you experience discomfort, take a break until you feel better. Try sitting in a well-lit room and relaxing for a bit. The next time your use your HoloLens, try using it for a shorter period of time at first. + +For more information, see [Health and safety on HoloLens](https://go.microsoft.com/fwlink/p/?LinkId=746661). + +## I can't see the whole holographic frame, or my holograms are cut off + +To see the top edge of the holographic frame, move the device so it sits higher on your head, or angle the headband up slightly in front. To see the bottom edge, move the device to sit lower on your head, or angle the headband down slightly in front. If the left or right edge of the view frame isn't visible, make sure the HoloLens visor is centered on your forehead. + +## I need to look up or down to see holograms + +Try adjusting the position of your device visor so the holographic frame matches your natural gaze. Here's how: + +- **If you need to look up to see holograms**. First, shift the back of the headband a bit higher on your head. Then use one hand to hold the headband in place and the other to gently rotate the visor so you have a good view of the holographic frame. +- **If you need to look down to see holograms**. First, shift the back of the headband a bit lower on your head. Then place your thumbs under the device arms and your index fingers on top of the headband, and gently squeeze with your thumbs to rotate the visor so you have a good view of the holographic frame. + +## The device slides down when I'm using it, or I need to make the headband too tight to keep it secure + +The overhead strap can help keep your HoloLens secure on your head, particularly if you're moving around a lot. The strap may also let you loosen the headband a bit. [Learn how to use it](hololens2-setup.md#adjust-fit). + +You can also experiment with the positioning of the headband—depending on your head size and shape, you may need to slide it up or down to reposition it on your forehead. + +## How can I adjust HoloLens to fit with my glasses? + +To accommodate eyewear, you can tilt the visor. + +## My arm gets tired when I use gestures. What can I do? + +When using gestures, there's no need to extend your arm out far from your body. Keep it closer to your side, where it's more comfortable and will get less tired. You can also use hand rays to interact with holograms without raising your arms [Learn more about gestures and hand rays](hololens2-basic-usage.md#the-hand-tracking-frame). + +And be sure to try out [voice commands](hololens-cortana.md). diff --git a/devices/hololens/hololens2-language-support.md b/devices/hololens/hololens2-language-support.md new file mode 100644 index 0000000000..760880135d --- /dev/null +++ b/devices/hololens/hololens2-language-support.md @@ -0,0 +1,45 @@ +--- +title: Supported languages for HoloLens 2 +description: +ms.prod: hololens +ms.sitesec: library +author: Teresa-Motiv +ms.author: v-tea +ms.topic: article +ms.localizationpriority: medium +ms.date: 9/12/2019 +audience: ITPro +ms.reviewer: jarrettr +manager: jarrettr +appliesto: +- HoloLens 2 +--- + +# Supported languages for HoloLens 2 + +HoloLens 2 supports the following languages. This support includes voice commands and dictation features. + +- Chinese Simplified (China) +- English (Australia) +- English (Canada) +- English (Great Britain) +- English (United States) +- French (Canada) +- French (France) +- German (Germany) +- Italian (Italy) +- Japanese (Japan) +- Spanish (Mexico) +- Spanish (Spain) + +Windows Mixed Reality is also available in the following languages. However, this support does not include speech commands or dictation features. + +- Chinese Traditional (Taiwan and Hong Kong) +- Dutch (Netherlands) +- Korean (Korea) +- Changing language or keyboard + +> [!NOTE] +> Your speech and dictation language depends on the Windows display language. +> +To change the Windows display language, region, or keyboard settings, use the start gesture to open the **Start** menu, and then select **Settings** > **Time and Language** > **Language**.