deepblue/windows-itpro-docs
1
0
Fork 0
mirror of https://github.com/MicrosoftDocs/windows-itpro-docs.git synced 2025-06-07 18:17:22 +00:00
Code Issues Actions 2 Packages Projects Releases Wiki Activity

Merge pull request #1094 from CoveMiner/surface-2s-update-vjokai

Browse Source 
Update index.md
This commit is contained in:
Ross McAllister 2019-09-18 14:18:50 -07:00 committed by GitHub
commit 1509b6e06d
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
8 changed files with 197 additions and 210 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

2
devices/surface/TOC.md
View File

@ -38,7 +38,7 @@
### [Surface firmware and driver updates](update.md)
### [Deploy the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md)
### [Manage Surface driver and firmware updates](manage-surface-pro-3-firmware-updates.md)
### [Surface Dock Updater](surface-dock-updater.md)
### [Surface Dock Firmware Update](surface-dock-firmware-update.md)
## Secure

15
devices/surface/change-history-for-surface.md
View File

@ -15,6 +15,13 @@ ms.topic: article
This topic lists new and updated topics in the Surface documentation library.
## September 2019
| **New or changed topic** | **Description** |
| ------------------------ | --------------- |
| [Surface Dock Firmware Update](surface-dock-firmware-update.md)| New document for Microsoft Surface Dock Firmware Update, newly redesigned to automatically update Surface Dock firmware while running in the background on your Surface device.|
## August 2019
| **New or changed topic** | **Description** |
@ -89,7 +96,6 @@ New or changed topic | Description
|New or changed topic | Description |
| --- | --- |
|[Surface Dock Updater](surface-dock-updater.md) | Added version 2.12.136.0 information |
|[Microsoft Surface Data Eraser](microsoft-surface-data-eraser.md) | Added version 3.2.46.0 information |
## January 2018
@ -107,12 +113,6 @@ New or changed topic | Description
| --- | --- |
|[Download the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md) | Added Surface Book 2, Surface Laptop, Surface Pro, and Surface Pro with LTE Advanced information |
## November 2017
|New or changed topic | Description |
| --- | --- |
|[Surface Dock Updater](surface-dock-updater.md) | Added version 2.7.136.0 information |
## October 2017
New or changed topics | Description
@ -131,7 +131,6 @@ New or changed topic | Description
| --- | --- |
|[Surface Data Eraser](microsoft-surface-data-eraser.md) | Update compatible devices, added version 3.2.36 information |
|[Surface Deployment Accelerator](microsoft-surface-deployment-accelerator.md) | Added version 2.0.8.0 information |
|[Surface Dock Updater](surface-dock-updater.md) | Added version 2.1.15.0 information |
## April 2017

BIN
devices/surface/images/regeditDock.png Normal file
View File

Binary file not shown.
Side by Side

After

Width:  |  Height:  |  Size: 242 KiB

1
devices/surface/index.md
View File

@ -116,6 +116,7 @@ description: Learn about Microsoft Surface and Surface Hub devices.
<h3>Learn</h3>
<P><a href="https://docs.microsoft.com/learn/browse/?term=Surface" target="_blank">Surface training on Microsoft Learn</a></p>
<P><a href="https://www.youtube.com/watch?v=Uk2kJ5FUZxY&list=PLXtHYVsvn_b__1Baibdu4elN4SoF3JTBZ" target="_blank">Microsoft Mechanics Surface videos</a></p>
<P><a href="https://docs.microsoft.com/surface-hub/surface-hub-2s-adoption-kit" target="_blank">Surface Hub 2S adoption and training</a></p>
</div>
</div>
</div>

186
devices/surface/surface-dock-firmware-update.md Normal file
View File

@ -0,0 +1,186 @@
---
title: Microsoft Surface Dock Firmware Update
description: This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to automatically update Surface Dock firmware while running in the background on your Surface device.
ms.localizationpriority: normal
ms.prod: w10
ms.mktglfcycl: manage
ms.sitesec: library
author: dansimp
ms.author: dansimp
ms.topic: article
ms.date: 09/18/2019
ms.reviewer: scottmca
manager: dansimp
ms.audience: itpro
---
# Microsoft Surface Dock Firmware Update
This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to automatically update Surface Dock firmware while running in the background on your Surface device. Once installed, it will update any Surface Dock attached to your Surface device.
> [!NOTE]
>Microsoft Surface Dock Firmware Update supersedes the earlier Microsoft Surface Dock Updater tool, previously available for download as part of Surface Tools for IT. It was named Surface_Dock_Updater_vx.xx.xxx.x.msi (where x indicates the version of the tool). The earlier tool has been retired, is no longer available for download, and should not be used.
## To run Surface Dock Firmware Update
1. Download and install [Microsoft Surface Dock Firmware Update](https://www.microsoft.com/download/details.aspx?id=46703).
- The file is released in the following naming format: **Surface_Dock_FwUpdate_X.XX.XXX_Win10_XXXXX_XX.XXX.XXXXX_X.MSI** and installs by default to C:\Program Files\SurfaceUpdate.
2. Click **Start > All Apps > Microsoft Surface Dock Updater.** After you connect Surface Dock to your Surface device, the tool checks the firmware status while running in the background.
4. After several seconds, disconnect your Surface Dock from your device and then wait for 5 seconds before reconnecting. The Surface Dock Firmware Update will normally update the dock silently in background after you disconnect from the dock and reconnect. The process can take a few minutes to complete and will continue even if interrupted.
### Manual installation
If preferred, you can manually complete the update as follows:
- Reconnect your Surface Dock for 2 minutes and then disconnect it from your device. The DisplayPort firmware update will be installed while the hardware is disconnected. The LED in the Ethernet port of the dock will blink while the update is in progress. Please wait until the LED stops blinking before you unplug your Surface Dock from power.
> [!NOTE]
>
> - Manually installing the MSI file may prompt you to restart Surface.; however, restarting >is optional and not required.
>- You will need to disconnect and reconnect the dock twice before the update fully completes.
## Network deployment
You can use Windows Installer commands (Msiexec.exe) to deploy Surface Dock Firmware Update to multiple devices across your network. When using System Center Configuration Manager or other deployment tool, enter the following syntax to ensure the installation is silent:
- **Msiexec.exe /i <name of msi> /quiet /norestart**
For more information, refer to [Command line options](https://docs.microsoft.com/windows/win32/msi/command-line-options) documentation.
## How to verify completion of firmware update
Surface dock firmware consists of two components:
- **Component10:** Micro controller unit (MCU) firmware
- **Component20:** Display port (DP) firmware.
Successful completion of Surface Dock Firmware Update results in new registry key values for these firmware components.
**To verify updates:**
1. Open Regedit and navigate to the following registry path:
- **HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services\SurfaceDockFwUpdate\Parameters**
2. Look for the registry keys: **Component10CurrentFwVersion and Component20CurrentFwVersion**, which refer to the firmware that is currently on the device.
![Surface Dock Firmware Update installation process](images/regeditDock.png)
3. Verify the new registry key values match the updated registry key values listed in the Versions reference at the end of this document. If the values match, the firmware was updated successfully.
4. If unable to verify, review Event logging and Troubleshooting tips in the next section.
## Event logging
**Table 1. Event logging for Surface Dock Firmware Update**
| Log | Location | Notes |
| -------------------------------- | -------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Surface Dock Firmware Update log | /l*v %windir%\logs\ SurfaceDockFWI.log | Earlier versions of this tool wrote events to Applications and Services Logs\Microsoft Surface Dock Updater. |
| Windows Device Install log | %windir%\inf\ setupapi.dev.log | For more information about using Device Install Log, refer [to SetupAPI Logging](https://docs.microsoft.com/windows-hardware/drivers/install/setupapi-logging--windows-vista-and-later-) documentation. |
**Table 2. Event log IDs for Surface Dock Firmware Update**
| Event ID | Event type |
| -------- | -------------------------------------------------------------------- |
| 2001 | Dock firmware update has started. |
| 2002 | Dock firmware update skipped because dock is known to be up to date. |
| 2003 | Dock firmware update failed to get firmware version. |
| 2004 | Querying the firmware version. |
| 2005 | Dock firmware failed to start update. |
## Troubleshooting tips
- Completely disconnect power for Surface dock from the AC power to reset the Surface Dock.
- Disconnect all peripherals except for the Surface Dock.
- Uninstall any current Surface Dock Firmware Update and then install the latest version.
- Ensure that the Surface Dock is disconnected, and then allow enough time for the update to complete as monitored via an LED in the Ethernet port of the dock. Wait until the LED stops blinking before you unplug Surface Dock from power.
- Connect the Surface Dock to a different device to see if it is able to update the dock.
## Changes and updates
Microsoft periodically releases new versions of Surface Dock Firmware Update. To update a Surface Dock to the latest firmware, you must use the latest version of Surface Dock Firmware Update.
## Versions reference
### Version 1.42.139
*Release Date: September 18 2019*
This version, contained in Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0.MSI, automatically updates firmware in the background.
**Updated registry key values:**<br>
- Component10CurrentFwVersion updated to **4ac3970**.
- Component20CurrentFwVersion updated to **4a1d570**.
## Legacy versions
### Version 2.23.139.0
*Release Date: 10 October 2018*
This version of Surface Dock Updater adds support for the following:
- Add support for Surface Pro 6
- Add support for Surface Laptop 2
### Version 2.22.139.0
*Release Date: 26 July 2018*
This version of Surface Dock Updater adds support for the following:
- Increase update reliability
- Add support for Surface Go
### Version 2.12.136.0
*Release Date: 29 January 2018*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock Main Chipset Firmware
* Update for Surface Dock DisplayPort Firmware
* Improved display stability for external displays when used with Surface Book or Surface Book 2
Additionally, installation of this version of Surface Dock Updater on Surface Book devices includes the following:
* Update for Surface Book Base Firmware
* Added support for Surface Dock firmware updates with improvements targeted to Surface Book devices
### Version 2.9.136.0
*Release date: November 3, 2017*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock DisplayPort Firmware
* Resolves an issue with audio over passive display port adapters
### Version 2.1.15.0
*Release date: June 19, 2017*
This version of Surface Dock Updater adds support for the following:
* Surface Laptop
* Surface Pro
### Version 2.1.6.0
*Release date: April 7, 2017*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock DisplayPort firmware
* Requires Windows 10
### Version 2.0.22.0
*Release date: October 21, 2016*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock USB firmware
* Improved reliability of Ethernet, audio, and USB ports
### Version 1.0.8.0
*Release date: April 26, 2016*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock Main Chipset firmware
* Update for Surface Dock DisplayPort firmware

199
devices/surface/surface-dock-updater.md
View File

@ -1,199 +0,0 @@
---
title: Microsoft Surface Dock Updater (Surface)
description: This article provides a detailed walkthrough of Microsoft Surface Dock Updater.
ms.assetid: 1FEFF277-F7D1-4CB4-8898-FDFE8CBE1D5C
ms.reviewer:
manager: dansimp
keywords: install, update, firmware
ms.localizationpriority: medium
ms.prod: w10
ms.mktglfcycl: manage
ms.pagetype: surface, devices
ms.sitesec: library
author: dansimp
ms.date: 02/23/2018
ms.author: dansimp
ms.topic: article
---
# Microsoft Surface Dock Updater
This article provides a detailed walkthrough of Microsoft Surface Dock Updater.
The [Microsoft Surface Dock Updater](https://www.microsoft.com/download/details.aspx?id=46703) tool allows you to check the firmware status of a Surface Dock and to manually update the firmware of Surface Dock devices. It is most often used to update Surface Docks prior to deployment of those Surface Docks to end users or as a troubleshooting tool. Microsoft Surface Dock Updater walks you through the process of updating the firmware on one or more Surface Docks, including the required connect and disconnect steps to perform the complete firmware installation.
When you run the Microsoft Surface Dock Updater installer you will be prompted to accept an End User License Agreement (EULA).
>[!NOTE]
>Updating Surface Dock firmware requires connectivity to the Surface Dock via the Surface Connect™ port. Installation of the Microsoft Surface Dock Updater is only supported on devices that feature the Surface Connect™ port.
>[!NOTE]
>The Surface Dock Updater tool is unable to run on Windows 10 S. To manually update a Surface Dock for use with Surface Laptop and Windows 10 S, connect the Surface Dock to another Surface device with a Windows 10 Pro or Windows 10 Enterprise environment.
## Update a Surface Dock with Microsoft Surface Dock Updater
After you install the [Microsoft Surface Dock Updater](https://www.microsoft.com/download/details.aspx?id=46703) tool, you can find Microsoft Surface Dock Updater under **All Apps** in your Start menu. Click **Microsoft Surface Dock Updater** to start the application.
To update a Surface Dock with Microsoft Surface Dock Updater, follow these steps:
1. Click Start to begin the firmware update process. If you do not have a Surface Dock connected, you will be prompted to connect a Surface Dock.
2. Microsoft Surface Dock Updater checks the status of your Surface Dock firmware.
- If the tool determines that the firmware of your Surface Dock is up to date, a **You have the latest firmware for this Surface Dock** message is displayed, as shown in Figure 1.
![Screen that shows your Surface Dock firmware is up to date](images/surfacedockupdater-fig1-uptodate-568pix.png "Screen that shows your Surface Dock firmware is up to date")
*Figure 1. Your Surface Dock firmware is up to date*
- If Microsoft Surface Dock Updater determines that the firmware of your Surface Dock is not up to date, a **This Surface Dock is not running the latest firmware** message is displayed, as shown in Figure 2.
![Screen that shows your Surface Dock firmware needs to be updated](images/surfacedockupdater-fig2a-needsupdating.png "Screen that shows your Surface Dock firmware needs to be updated")
*Figure 2. Your Surface Dock firmware needs to be updated*
3. To begin the firmware update process, click **Update** on the **Surface Dock Firmware** page.
4. Before the firmware update process begins, you will be prompted for confirmation. Click **OK** to proceed or **Cancel** to return to the **Surface Dock Firmware** page displaying the status of your Surface Dock firmware.
5. As the firmware update is uploaded to the Surface Dock, a **Progress** page is displayed, as shown in Figure 3. Do not disconnect the Surface Dock while firmware is being uploaded.
![Progress of firmware update upload](images/surfacedockupdater-fig3-progress.png "Progress of firmware update upload")
*Figure 3. Progress of firmware update upload to Surface Dock*
6. After the firmware update has successfully uploaded to the Surface Dock, you are prompted to disconnect and then reconnect the Surface Dock from the Surface device, as shown in Figure 4. The main chipset firmware update will be applied while the Surface Dock is disconnected.
![Disconnect and reconnect Surface Dock when prompted](images/surfacedockupdater-fig4-disconnect.png "Disconnect and reconnect Surface Dock when prompted")
*Figure 4. Disconnect and reconnect Surface Dock when prompted*
7. When the main chipset firmware update is verified, the DisplayPort chipset firmware update will be uploaded to the Surface Dock. Upon completion, a **Success** page is displayed and you will again be prompted to disconnect the Surface Dock, as shown in Figure 5.
![Screen showing successful upload](images/surfacedockupdater-fig5-success.png "Screen showing successful upload")
*Figure 5. Successful upload of Surface Dock firmware*
8. After you disconnect the Surface Dock the DisplayPort firmware update will be installed. This process occurs on the Surface Dock hardware while it is disconnected. The Surface Dock must remain powered for up to 3 minutes after it has been disconnected for the firmware update to successfully install. An **Update in Progress** page is displayed (as shown in Figure 6), with a countdown timer to show the estimated time remaining to complete the firmware update installation.
![Countdown timer to complete firmware installation](images/surfacedockupdater-fig6-countdown.png "Countdown timer to complete firmware installation")
*Figure 6. Countdown timer to complete firmware installation on Surface Dock*
9. If you want to update multiple Surface Docks in one sitting, you can click the **Update another Surface Dock** button to begin the process on the next Surface Dock.
>[!NOTE]
>The LED in the Ethernet port of the dock will blink while the update is in progress. Please wait until the LED stops blinking before you unplug your Surface Dock from power.
 
## Troubleshooting Microsoft Surface Dock Updater
If the Surface Dock firmware update process encounters an installation error with either firmware update, the **Encountered an unexpected error** page may be displayed, as shown in Figure 7.
![Firmware update installation error](images/surfacedockupdater-fig7-error.png "Firmware update installation error")
*Figure 7. Firmware update installation has encountered an error*
Microsoft Surface Dock Updater logs its progress into the Event Log, as shown in Figure 8. If you need to troubleshoot an update through this tool, you will find Surface Dock events recorded with the following event IDs:
| Event ID | Event type |
|----------|----------------------------------------------------------|
| 12100 | Up-to-date confirmation |
| 12101 | Event in the main chipset firmware update process |
| 12102 | Event in the DisplayPort chipset firmware update process |
| 12105 | Error |
![Surface Dock Updater events in Event Viewer](images/surfacedockupdater-fig8-737test.png "Surface Dock Updater events in Event Viewer")
*Figure 8. Surface Dock Updater events in Event Viewer*
## Changes and updates
Microsoft periodically updates Surface Dock Updater. <!-- To learn more about the application of firmware by Surface Dock Updater, see [Manage Surface Dock firmware updates](https://technet.microsoft.com/itpro/surface/manage-surface-dock-firmware-updates). -->
>[!Note]
>Each update to Surface Dock firmware is included in a new version of Surface Dock Updater. To update a Surface Dock to the latest firmware, you must use the latest version of Surface Dock Updater.
### Version 2.23.139.0
*Release Date: 10 October 2018*
This version of Surface Dock Updater adds support for the following:
- Add support for Surface Pro 6
- Add support for Surface Laptop 2
### Version 2.22.139.0
*Release Date: 26 July 2018*
This version of Surface Dock Updater adds support for the following:
- Increase update reliability
- Add support for Surface Go
### Version 2.12.136.0
*Release Date: 29 January 2018*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock Main Chipset Firmware
* Update for Surface Dock DisplayPort Firmware
* Improved display stability for external displays when used with Surface Book or Surface Book 2
Additionally, installation of this version of Surface Dock Updater on Surface Book devices includes the following:
* Update for Surface Book Base Firmware
* Added support for Surface Dock firmware updates with improvements targeted to Surface Book devices
>[!Note]
>Before the Surface Dock firmware update applied by Surface Dock Updater v2.12.136.0 will take effect on a Surface Book device, a firmware update for the Surface Book Base is required. If you install Surface Dock Updater v2.12.136.0 on a Surface Book and update an attached Surface Dock from that same device, the firmware of the Surface Book Base will automatically be updated when installing the Surface Dock Updater. However, if you update a Surface Dock using Surface Dock Updater v2.12.136.0 on different device, and then connect that Surface Dock to a Surface Book where Surface Dock Updater v2.12.136.0 has not been installed, the benefits of the updated Surface Dock will not be enabled. To enable the benefits of the updated Surface Dock on a Surface Book device, Surface Book Base firmware must also be updated by installing Surface Dock Updater v2.12.136.0 on the Surface Book device. Surface Book Base firmware update is not required on a Surface Book 2 device.
### Version 2.9.136.0
*Release date: November 3, 2017*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock DisplayPort Firmware
* Resolves an issue with audio over passive display port adapters
### Version 2.1.15.0
*Release date: June 19, 2017*
This version of Surface Dock Updater adds support for the following:
* Surface Laptop
* Surface Pro
### Version 2.1.6.0
*Release date: April 7, 2017*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock DisplayPort firmware
* Requires Windows 10
### Version 2.0.22.0
*Release date: October 21, 2016*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock USB firmware
* Improved reliability of Ethernet, audio, and USB ports
### Version 1.0.8.0
*Release date: April 26, 2016*
This version of Surface Dock Updater adds support for the following:
* Update for Surface Dock Main Chipset firmware
* Update for Surface Dock DisplayPort firmware
<!-- ## Related topics -->
<!-- [Manage Surface Dock firmware updates](manage-surface-dock-firmware-updates.md) -->

2
devices/surface/surface-wireless-connect.md
View File

@ -75,7 +75,7 @@ Leave the roaming aggressiveness setting in the default state unless you’re en
1. Go to **Start > Control Panel** > **Network and Internet** > **Network and Sharing Center.**
2. Under **Connections** select **Wi-Fi** and then select **Properties.**
3. Select **Client for Microsoft Networks** and then select **Configure**
4. Select **Advanced** > **Roaming Aggressiveness** and choose ****your preferred value from the drop-down menu.
4. Select **Advanced** > **Roaming Aggressiveness** and choose your preferred value from the drop-down menu.
![* Roaming aggressiveness settings *](images/wifi-roaming.png) <br>

2
devices/surface/update.md
View File

@ -23,5 +23,5 @@ Find out how to download and manage the latest firmware and driver updates for y
| --- | --- |
| [Manage Surface driver and firmware updates](manage-surface-pro-3-firmware-updates.md)| Explore the available options to manage firmware and driver updates for Surface devices.|
| [Deploy the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md)| Find links to manually deploy firmware and drivers, outside of Windows Update. |
| [Surface Dock Updater](surface-dock-updater.md)| Get a detailed walkthrough of Microsoft Surface Dock Updater.|
| [Surface Dock Firmware Update](surface-dock-firmware-update.md)| See how you can update Surface Dock firmware automatically.|
|[Wake On LAN for Surface devices](wake-on-lan-for-surface-devices.md) | See how you can use Wake On LAN to remotely wake up devices to perform management or maintenance tasks, or to enable management solutions automatically. |