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@ -50,10 +50,10 @@ This status indicates that there's limited communication between the machine and
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The following suggested actions can help fix issues related to a misconfigured machine with impaired communication:
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The following suggested actions can help fix issues related to a misconfigured machine with impaired communication:
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- [Ensure the endpoint has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-endpoint-has-an-internet-connection)
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- [Ensure the endpoint has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-endpoint-has-an-internet-connection)</br>
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The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service.
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The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service.
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- Verify client connectivity to Windows Defender ATP service URLs</br>
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- [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#verify-client-connectivity-to-windows-defender-atp-service-urls)</br>
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Verify the proxy configuration completed successfully, that WinHTTP can discover and communicate through the proxy server in your environment, and that the proxy server allows traffic to the Windows Defender ATP service URLs.
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Verify the proxy configuration completed successfully, that WinHTTP can discover and communicate through the proxy server in your environment, and that the proxy server allows traffic to the Windows Defender ATP service URLs.
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If you took corrective actions and the machine status is still misconfigured, [open a support ticket](http://go.microsoft.com/fwlink/?LinkID=761093&clcid=0x409).
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If you took corrective actions and the machine status is still misconfigured, [open a support ticket](http://go.microsoft.com/fwlink/?LinkID=761093&clcid=0x409).
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@ -62,16 +62,16 @@ If you took corrective actions and the machine status is still misconfigured, [o
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A misconfigured machine with status ‘No sensor data’ has communication with the service but can only report partial sensor data.
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A misconfigured machine with status ‘No sensor data’ has communication with the service but can only report partial sensor data.
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Follow theses actions to correct known issues related to a misconfigured machine with status ‘Impaired communication’:
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Follow theses actions to correct known issues related to a misconfigured machine with status ‘Impaired communication’:
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- [Ensure the endpoint has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-endpoint-has-an-internet-connection)
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- [Ensure the endpoint has Internet connection](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-endpoint-has-an-internet-connection)</br>
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The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service.
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The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to report sensor data and communicate with the Windows Defender ATP service.
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- Verify client connectivity to Windows Defender ATP service URLs</br>
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- [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#verify-client-connectivity-to-windows-defender-atp-service-urls)</br>
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Verify the proxy configuration completed successfully, that WinHTTP can discover and communicate through the proxy server in your environment, and that the proxy server allows traffic to the Windows Defender ATP service URLs.
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Verify the proxy configuration completed successfully, that WinHTTP can discover and communicate through the proxy server in your environment, and that the proxy server allows traffic to the Windows Defender ATP service URLs.
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- [Ensure the telemetry and diagnostics service is enabled](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-telemetry-and-diagnostics-service-is-enabled)
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- [Ensure the telemetry and diagnostics service is enabled](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-the-telemetry-and-diagnostics-service-is-enabled)</br>
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If the endpoints aren't reporting correctly, you might need to check that the Windows 10 telemetry and diagnostics service is set to automatically start and is running on the endpoint.
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If the endpoints aren't reporting correctly, you might need to check that the Windows 10 telemetry and diagnostics service is set to automatically start and is running on the endpoint.
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- [Ensure that Windows Defender is not disabled by policy](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-that-windows-defender-is-not-disabled-by-a-policy)
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- [Ensure that Windows Defender is not disabled by policy](troubleshoot-onboarding-windows-defender-advanced-threat-protection.md#ensure-that-windows-defender-is-not-disabled-by-a-policy)</br>
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If your endpoints are running a third-party antimalware client, the Windows Defender ATP agent needs the Windows Defender Early Launch Antimalware (ELAM) driver to be enabled.
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If your endpoints are running a third-party antimalware client, the Windows Defender ATP agent needs the Windows Defender Early Launch Antimalware (ELAM) driver to be enabled.
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If you took corrective actions and the machine status is still misconfigured, [open a support ticket](http://go.microsoft.com/fwlink/?LinkID=761093&clcid=0x409).
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If you took corrective actions and the machine status is still misconfigured, [open a support ticket](http://go.microsoft.com/fwlink/?LinkID=761093&clcid=0x409).
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@ -40,7 +40,7 @@ When you investigate a specific machine, you'll see:
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The machine details, total logged on users and machine reporting sections display various attributes about the machine. You’ll see details such as machine name, health status, actions you can take on the machine. For more information on how to take action on a machine, see [Take response action on a machine](respond-machine-alerts-windows-defender-advanced-threat-protection.md).
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The machine details, total logged on users and machine reporting sections display various attributes about the machine. You’ll see details such as machine name, health state, actions you can take on the machine. For more information on how to take action on a machine, see [Take response action on a machine](respond-machine-alerts-windows-defender-advanced-threat-protection.md).
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You'll also see other information such as domain, operating system (OS), total logged on users and who frequently and less frequently logged on, IP address, and how long it's been reporting sensor data to the Windows Defender ATP service.
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You'll also see other information such as domain, operating system (OS), total logged on users and who frequently and less frequently logged on, IP address, and how long it's been reporting sensor data to the Windows Defender ATP service.
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@ -44,7 +44,7 @@ The following features are included in the preview release:
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- [Remove file from quarantine](respond-file-alerts-windows-defender-advanced-threat-protection.md#remove-file-from-quarantine)
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- [Remove file from quarantine](respond-file-alerts-windows-defender-advanced-threat-protection.md#remove-file-from-quarantine)
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- [Block files in your network](respond-file-alerts-windows-defender-advanced-threat-protection.md#block-files-in-your-network)
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- [Block files in your network](respond-file-alerts-windows-defender-advanced-threat-protection.md#block-files-in-your-network)
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- [Check sensor status](check-sensor-status-windows-defender-advanced-threat-protection.md) - Check an endpoint's ability to provide sensor data and communicate with the Windows Defender ATP service and fix sensor issues if you identify problematic machines.
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- [Check sensor health state](check-sensor-status-windows-defender-advanced-threat-protection.md) - Check an endpoint's ability to provide sensor data and communicate with the Windows Defender ATP service and fix known issues.
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- [Fix unhealthy sensors](fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md)
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- [Fix unhealthy sensors](fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md)
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>[!NOTE]
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>[!NOTE]
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