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Paolo Matarazzo
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windows/security/operating-system-security/data-protection/bitlocker/recovery-process.md
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title: BitLocker recovery process
description: Learn how to obtain BitLocker recovery information for Microsoft Entra joined, Microsoft Entra hybrid joined, and Active Directory joined devices, and how to restore access to a locked drive.
ms.topic: how-to
ms.date: 07/18/2024
ms.date: 12/05/2024
---
# BitLocker recovery process
@ -26,6 +26,9 @@ A recovery key can't be stored in any of the following locations:
- The root directory of a nonremovable drive
- An encrypted volume
> [!WARNING]
> A recovery key is sensitive information that allows users to unlock an encrypted drive and perform administrative tasks on the drive. For enhanced security, it's recommended to enable self-service in trusted environments only, or rely on helpdesk recovery.
### Self-recovery with recovery password
If you have access to the recovery key, enter the 48-digits in the preboot recovery screen.