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Gary Moore
2021-08-21 13:08:01 -07:00
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windows/client-management/troubleshoot-stop-errors.md
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@ -165,13 +165,13 @@ You can use the tools such as Windows Software Development KIT (SDK) and Symbols
6. Click on **Open Crash Dump**, and then open the memory.dmp file that you copied. See the example below.
![WinDbg img](images/windbg.png)
![WinDbg img.](images/windbg.png)
7. There should be a link that says **!analyze -v** under **Bugcheck Analysis**. Click that link. This will enter the command !analyze -v in the prompt at the bottom of the page.
8. A detailed bugcheck analysis will appear. See the example below.
![Bugcheck analysis](images/bugcheck-analysis.png)
![Bugcheck analysis.](images/bugcheck-analysis.png)
9. Scroll down to the section where it says **STACK_TEXT**. There will be rows of numbers with each row followed by a colon and some text. That text should tell you what DLL is causing the crash and if applicable what service is crashing the DLL.