diff --git a/.openpublishing.redirection.json b/.openpublishing.redirection.json index d58593922a..ece83b3f5c 100644 --- a/.openpublishing.redirection.json +++ b/.openpublishing.redirection.json @@ -1009,7 +1009,27 @@ "source_path": "windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicefilecertificateinfobeta-table.md", "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicefilecertificateinfo-table", "redirect_document_id": true - }, +}, +{ +"source_path": "windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-tvm-configassessment-table.md", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicetvmsecureconfigurationassessment-table", +"redirect_document_id": true +}, +{ +"source_path": "windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-tvm-secureconfigkb-table.md", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicetvmsecureconfigurationassessmentkb-table", +"redirect_document_id": true +}, +{ +"source_path": "windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-tvm-softwareinventory-table.md", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicetvmsoftwareinventoryvulnerabilities-table", +"redirect_document_id": true +}, +{ +"source_path": "windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-tvm-softwarevulnerability-table.md", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicetvmsoftwarevulnerabilitieskb-table", +"redirect_document_id": true +}, { "source_path": "windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-alertevents-table.md", "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/advanced-hunting-devicealertevents-table", diff --git a/images/screenshot1.png b/images/screenshot1.png new file mode 100644 index 0000000000..ed62740e92 Binary files /dev/null and b/images/screenshot1.png differ diff --git a/images/screenshot10.png b/images/screenshot10.png new file mode 100644 index 0000000000..5cb1567235 Binary files /dev/null and b/images/screenshot10.png differ diff --git a/images/screenshot11.png b/images/screenshot11.png new file mode 100644 index 0000000000..0ce852ebaa Binary files /dev/null and b/images/screenshot11.png differ diff --git a/images/screenshot12.png b/images/screenshot12.png new file mode 100644 index 0000000000..cd85d80c7e Binary files /dev/null and b/images/screenshot12.png differ diff --git a/images/screenshot2.png b/images/screenshot2.png new file mode 100644 index 0000000000..fb7995600e Binary files /dev/null and b/images/screenshot2.png differ diff --git a/images/screenshot3.png b/images/screenshot3.png new file mode 100644 index 0000000000..07e01661c5 Binary files /dev/null and b/images/screenshot3.png differ diff --git a/images/screenshot4.png b/images/screenshot4.png new file mode 100644 index 0000000000..ab1f083c71 Binary files /dev/null and b/images/screenshot4.png differ diff --git a/images/screenshot5.png b/images/screenshot5.png new file mode 100644 index 0000000000..0ec6fda3a7 Binary files /dev/null and b/images/screenshot5.png differ diff --git a/images/screenshot6.png b/images/screenshot6.png new file mode 100644 index 0000000000..2f3284ee77 Binary files /dev/null and b/images/screenshot6.png differ diff --git a/images/screenshot7.png b/images/screenshot7.png new file mode 100644 index 0000000000..e3d80a3ac9 Binary files /dev/null and b/images/screenshot7.png differ diff --git a/images/screenshot8.png b/images/screenshot8.png new file mode 100644 index 0000000000..f85eaffdff Binary files /dev/null and b/images/screenshot8.png differ diff --git a/images/screenshot9.png b/images/screenshot9.png new file mode 100644 index 0000000000..f617991a63 Binary files /dev/null and b/images/screenshot9.png differ diff --git a/windows/configuration/TOC.md b/windows/configuration/TOC.md index 7428624219..55040620db 100644 --- a/windows/configuration/TOC.md +++ b/windows/configuration/TOC.md @@ -1,21 +1,27 @@ # [Configure Windows 10](index.md) ## [Accessibility information for IT Pros](windows-10-accessibility-for-ITPros.md) ## [Configure access to Microsoft Store](stop-employees-from-using-microsoft-store.md) -## [Cortana integration in your business or enterprise](cortana-at-work/cortana-at-work-overview.md) -### [Testing scenarios using Cortana in your business or organization](cortana-at-work/cortana-at-work-testing-scenarios.md) -#### [Test scenario 1 - Sign-in to Azure AD and use Cortana to manage the notebook](cortana-at-work/cortana-at-work-scenario-1.md) -#### [Test scenario 2 - Perform a quick search with Cortana at work](cortana-at-work/cortana-at-work-scenario-2.md) -#### [Test scenario 3 - Set a reminder for a specific location using Cortana at work](cortana-at-work/cortana-at-work-scenario-3.md) -#### [Test scenario 4 - Use Cortana at work to find your upcoming meetings](cortana-at-work/cortana-at-work-scenario-4.md) -#### [Test scenario 5 - Use Cortana to send email to a co-worker](cortana-at-work/cortana-at-work-scenario-5.md) -#### [Test scenario 6 - Review a reminder suggested by Cortana based on what you’ve promised in email](cortana-at-work/cortana-at-work-scenario-6.md) -#### [Test scenario 7 - Use Cortana and Windows Information Protection (WIP) to help protect your organization’s data on a device](cortana-at-work/cortana-at-work-scenario-7.md) -### [Set up and test Cortana with Office 365 in your organization](cortana-at-work/cortana-at-work-o365.md) -### [Set up and test Cortana with Microsoft Dynamics CRM (Preview feature) in your organization](cortana-at-work/cortana-at-work-crm.md) -### [Set up and test Cortana for Power BI in your organization](cortana-at-work/cortana-at-work-powerbi.md) -### [Set up and test custom voice commands in Cortana for your organization](cortana-at-work/cortana-at-work-voice-commands.md) -### [Use Group Policy and mobile device management (MDM) settings to configure Cortana in your organization](cortana-at-work/cortana-at-work-policy-settings.md) -### [Send feedback about Cortana at work back to Microsoft](cortana-at-work/cortana-at-work-feedback.md) +## [Configure Cortana in Windows 10](cortana-at-work/cortana-at-work-overview.md) +## [Set up and test Cortana in Windows 10, version 2004 and later](cortana-at-work/set-up-and-test-cortana-in-windows-10) +## [Testing scenarios using Cortana in your business or organization](cortana-at-work/cortana-at-work-testing-scenarios.md) +### [Test scenario 1 - Sign into Azure AD, enable the wake word, and try a voice query](cortana-at-work/cortana-at-work-scenario-1.md) +### [Test scenario 2 - Perform a Bing search with Cortana](cortana-at-work/cortana-at-work-scenario-2.md) +### [Test scenario 3 - Set a reminder](cortana-at-work/cortana-at-work-scenario-3.md) +### [Test scenario 4 - Use Cortana to find free time on your calendar](cortana-at-work/cortana-at-work-scenario-4.md) +### [Test scenario 5 - Find out about a person](cortana-at-work/cortana-at-work-scenario-5.md) +### [Test scenario 6 - Change your language and perform a quick search with Cortana](cortana-at-work/cortana-at-work-scenario-6.md) +## [Send feedback about Cortana back to Microsoft](cortana-at-work/cortana-at-work-feedback.md) +## [Set up and test Cortana in Windows 10, versions 1909 and earlier, with Microsoft 365 in your organization](cortana-at-work/cortana-at-work-o365.md) +## [Testing scenarios using Cortana in your business or organization](cortana-at-work/cortana-at-work-testing-scenarios.md) +### [Test scenario 1 - Sign into Azure AD, enable the wake word, and try a voice query](cortana-at-work/test-scenario-1) +### [Test scenario 2 - Perform a quick search with Cortana at work](cortana-at-work/test-scenario-2) +### [Test scenario 3 - Set a reminder for a specific location using Cortana at work](cortana-at-work/test-scenario-3) +### [Test scenario 4 - Use Cortana at work to find your upcoming meetings](cortana-at-work/test-scenario-4) +### [Test scenario 5 - Use Cortana to send email to a co-worker](cortana-at-work/test-scenario-5) +### [Test scenario 6 - Review a reminder suggested by Cortana based on what you’ve promised in email](cortana-at-work/test-scenario-6) +### [Test scenario 7 - Use Cortana and Windows Information Protection (WIP) to help protect your organization’s data on a device](cortana-at-work/cortana-at-work-scenario-7) +## [Set up and test custom voice commands in Cortana for your organization](cortana-at-work/cortana-at-work-voice-commands.md) +## [Use Group Policy and mobile device management (MDM) settings to configure Cortana in your organization](cortana-at-work/cortana-at-work-policy-settings.md) ## [Set up a shared or guest PC with Windows 10](set-up-shared-or-guest-pc.md) ## [Configure kiosks and digital signs on Windows desktop editions](kiosk-methods.md) ### [Prepare a device for kiosk configuration](kiosk-prepare.md) diff --git a/windows/configuration/cortana-at-work/cortana-at-work-crm.md b/windows/configuration/cortana-at-work/cortana-at-work-crm.md index 250b7d99b0..9e2aea142f 100644 --- a/windows/configuration/cortana-at-work/cortana-at-work-crm.md +++ b/windows/configuration/cortana-at-work/cortana-at-work-crm.md @@ -13,10 +13,6 @@ manager: dansimp --- # Set up and test Cortana with Microsoft Dynamics CRM (Preview feature) in your organization -**Applies to:** - -- Windows 10, version 1703 -- Windows 10 Mobile, version 1703 Cortana integration is a Preview feature that's available for your test or dev environment, starting with the CRM Online 2016 Update. If you decide to use this Preview feature, you'll need to turn in on and accept the license terms. After that, your salespeople will get proactive insights from Cortana on important CRM activities, including sales leads, accounts, and opportunities; presenting the most relevant info at any given time. This can even include getting company-specific news that surfaces when the person is meeting with a representative from another company. diff --git a/windows/configuration/cortana-at-work/cortana-at-work-feedback.md b/windows/configuration/cortana-at-work/cortana-at-work-feedback.md index 8def5a04c7..60ae0ffa10 100644 --- a/windows/configuration/cortana-at-work/cortana-at-work-feedback.md +++ b/windows/configuration/cortana-at-work/cortana-at-work-feedback.md @@ -1,5 +1,5 @@ --- -title: Send feedback about Cortana at work back to Microsoft (Windows 10) +title: Send feedback about Cortana at work back to Microsoft description: How to send feedback to Microsoft about Cortana at work. ms.prod: w10 ms.mktglfcycl: manage @@ -12,15 +12,14 @@ ms.reviewer: manager: dansimp --- -# Send feedback about Cortana at work back to Microsoft -**Applies to:** +# Send feedback about Cortana back to Microsoft -- Windows 10, version 1703 -- Windows 10 Mobile, version 1703 +To provide feedback on an individual request or response, select the item in the conversation history and then select **Give feedback**. This opens the Feedback Hub application where you can provide more information to help diagnose reported issues. -We ask that you report bugs and issues. To provide feedback, you can click the **Feedback** icon in the Cortana window. When you send this form to Microsoft it also includes troubleshooting info, in case you run into problems. +:::image type="content" source="../../../images/screenshot11.png" alt-text="Screenshot: Send feedback page"::: - +To provide feedback about the application in general, go to the **Settings** menu by selecting the three dots in the top left of the application, and select **Feedback**. This opens the Feedback Hub where more information on the issue can be provided. -If you don't want to use the feedback tool in Cortana, you can add feedback through the general Windows Insider Program feedback app. For info about the feedback app, see [How to use Windows Insider Preview – Updates and feedback](https://windows.microsoft.com/en-us/windows/preview-updates-feedback-pc). +:::image type="content" source="../../../images/screenshot12.png" alt-text="Screenshot: Select Feedback to go to the Feedback Hub"::: +In order for enterprise users to provide feedback, admins must unblock the Feedback Hub in the [Azure portal](https://portal.azure.com/). Go to the **Enterprise applications section** and enable **Users can allow apps to access their data**. \ No newline at end of file diff --git a/windows/configuration/cortana-at-work/cortana-at-work-o365.md b/windows/configuration/cortana-at-work/cortana-at-work-o365.md index 3ec17f6e6c..61fdb9257a 100644 --- a/windows/configuration/cortana-at-work/cortana-at-work-o365.md +++ b/windows/configuration/cortana-at-work/cortana-at-work-o365.md @@ -1,5 +1,5 @@ --- -title: Set up and test Cortana with Office 365 in your organization (Windows 10) +title: Set up and test Cortana in Windows 10, versions 1909 and earlier, with Microsoft 365 in your organization description: Learn how to connect Cortana to Office 365 so employees are notified about regular meetings and unusual events. You can even set an alarm for early meetings. ms.prod: w10 ms.mktglfcycl: manage @@ -12,63 +12,45 @@ ms.reviewer: manager: dansimp --- -# Set up and test Cortana with Office 365 in your organization -**Applies to:** +# Set up and test Cortana in Windows 10, versions 1909 and earlier, with Microsoft 365 in your organization -- Windows 10, version 1703 -- Windows 10 Mobile, version 1703 -Cortana in Windows 10 is already great at letting your employees quickly see what the day is going to look like, do meeting prep work like researching people in LinkedIn or getting documents ready, see where and when their meetings are going to be, get a sense of travel times to and from work, and even get updates from a calendar for upcoming trips. +## What can you do with in Windows 10, versions 1909 and earlier? +Your employees can use Cortana to help manage their day and be more productive by getting quick answers to common questions, setting reminders, adding tasks to their To-Do lists, and find out where their next meeting is. -But Cortana works even harder when she connects to Office 365, helping employees to be notified about unusual events, such as meetings over lunch or during a typical commute time, and about early meetings, even setting an alarm so the employee isn’t late. +**See also:** - +[Known issues for Windows Desktop Search and Cortana in Windows 10](https://support.microsoft.com/help/3206883/known-issues-for-windows-desktop-search-and-cortana-in-windows-10). -We’re continuing to add more and more capabilities to Cortana so she can become even more helpful with your productivity-related tasks, such as emailing, scheduling, and other tasks that are important to help you be successful. +### Before you begin +There are a few things to be aware of before you start using Cortana in Windows 10, versions 1909 and earlier. ->[!NOTE] ->For a quick review of the frequently asked questions about Cortana and Office 365 integration, see the blog post, [An early look at Cortana integration with Office 365](https://go.microsoft.com/fwlink/p/?LinkId=717379). +- **Azure Active Directory (Azure AD) account.** Before your employees can use Cortana in your org, they must be logged in using their Azure AD account through Cortana's notebook. They must also authorize Cortana to access Microsoft 365 on their behalf. -## Before you begin -There are a few things to be aware of before you start using Cortana with Office 365 in your organization. +- **Office 365 Trust Center.** Cortana in Windows 10, version 1909 and earlier, isn't a service governed by the [Online Services Terms](https://www.microsoft.com/en-us/licensing/product-licensing/products). [Learn more about how Cortana in Windows 10, versions 1909 and earlier, treats your data](https://support.microsoft.com/en-us/help/4468233/cortana-and-privacy-microsoft-privacy). -- **Software requirements.** O365 integration with Cortana is available in all countries/regions where Cortana is supported for consumers today. This includes the United States, United Kingdom, Canada, France, Italy, Germany, Spain, China, Japan, India, and Australia. As Cortana comes to more countries, it will also become available to organizations. - -- **Azure Active Directory (Azure AD) account.** Before your employees can use Cortana in your org, they must be logged in using their Azure AD account through Cortana’s notebook. They must also authorize Cortana to access Office 365 on their behalf. - -- **Office 365 Trust Center.** Cortana isn't a service covered by the Office 365 Trust Center. [Learn more about how Cortana treats your data](https://go.microsoft.com/fwlink/p/?LinkId=536419). +- Windows Information Protection (WIP). If you want to secure the calendar, email, and contact info provided to Cortana on a device, you can use WIP. For more info about WIP, see [Protect your enterprise data using Windows Information Protection (WIP)](https://docs.microsoft.com/windows/threat-protection/windows-information-protection/protect-enterprise-data-using-wip). If you decide to use WIP, you must also have a management solution. This can be Microsoft Intune, Microsoft Endpoint Configuration Manager (version 1606 or later), or your current company-wide 3rd party mobile device management (MDM) solution. - **Troubleshooting tips.** If you run into issues, check out these [troubleshooting tips](https://go.microsoft.com/fwlink/p/?LinkId=620763). -## Turn on Cortana with Office 365 on employees’ devices -You must tell your employees to turn on Cortana before they’ll be able to use it with Office 365. +### Turn on Cortana enterprise services on employees devices +Your employees must connect Cortana to their Microsoft 365 account to be able to use skills like email and calendar. -**To turn on local Cortana with Office 365** +#### Turn on Cortana enterprise services -1. Click on the **Cortana** search box in the taskbar, and then click the **Notebook** icon. +1. Select the **Cortana** search box in the taskbar, and then select the **Notebook** icon. -2. Click on **Connected Services**, click **Office 365**, and then click **Connect**. - -  - - The employee can also disconnect by clicking **Disconnect** from the **Office 365** screen. - -## Turn off Cortana with Office 365 -Cortana can only access data in your Office 365 org when it’s turned on. If you don’t want Cortana to access your corporate data, you can turn it off in the Microsoft 365 admin center. - -**To turn off Cortana with Office 365** -1. [Sign in to Office 365](https://www.office.com/signin) using your Azure AD account. - -2. Go to the [admin center](https://support.office.com/article/Office-365-admin-center-58537702-d421-4d02-8141-e128e3703547). - -3. Expand **Service Settings**, and select **Cortana**. - -4. Click **Cortana** to toggle Cortana off. - - All Office 365 functionality related to Cortana is turned off in your organization and your employees are unable to use her at work. +2. Select **Manage Skills** , select **Manage accounts** , and under **Microsoft 365** select **Link**. The employee will be directed to sign into their Microsoft 365 account. +3. The employee can also disconnect by selecting **Microsoft 365**, then **Unlink**. +#### Turn off Cortana enterprise services +Cortana in Windows 10, versions 1909 and earlier can only access data in your Microsoft 365 organization when it's turned on. If you don't want Cortana to access your corporate data, you can turn it off in the Microsoft 365 admin center. +1. Sign into the [Microsoft 365 admin center](https://admin.microsoft.com/) using your admin account. +2. Select the app launcher icon in the upper-left and choose **Admin**. +3. Expand **Settings** and select **Settings**. +4. Select **Cortana** to toggle Cortana's access to Microsoft 365 data off. \ No newline at end of file diff --git a/windows/configuration/cortana-at-work/cortana-at-work-overview.md b/windows/configuration/cortana-at-work/cortana-at-work-overview.md index cad5f5470d..fc94b61cee 100644 --- a/windows/configuration/cortana-at-work/cortana-at-work-overview.md +++ b/windows/configuration/cortana-at-work/cortana-at-work-overview.md @@ -1,5 +1,5 @@ --- -title: Cortana integration in your business or enterprise (Windows 10) +title: Configure Cortana in Windows 10 ms.reviewer: manager: dansimp description: Cortana includes powerful configuration options specifically to optimize for unique small to medium-sized business and enterprise environments. @@ -11,53 +11,78 @@ ms.localizationpriority: medium ms.author: dansimp --- -# Cortana integration in your business or enterprise -**Applies to:** - -- Windows 10, version 1703 -- Windows 10 Mobile, version 1703 +# Configure Cortana in Windows 10 ## Who is Cortana? -Cortana is Microsoft’s personal digital assistant, who helps busy people get things done, even while at work. -Cortana has powerful configuration options, specifically optimized for your business. By signing in with an Azure Active Directory (Azure AD) account, your employees can give Cortana access to their enterprise/work identity, while getting all the functionality Cortana provides to them outside of work. -Using Azure AD also means that you can remove an employee’s profile (for example, when an employee leaves your organization) while respecting Windows Information Protection (WIP) policies and ignoring enterprise content, such as emails, calendar items, and people lists that are marked as enterprise data. +Cortana is a personal productivity assistant in Microsoft 365, helping your users achieve more with less effort and focus on what matters. The Cortana app in Windows 10 helps users quickly get information across Microsoft 365, using typed or spoken queries to connect with people, check calendars, set reminders, add tasks, and more. - +:::image type="content" source="../../../images/screenshot1.png" alt-text="Screenshot: Cortana home page example"::: ## Where is Cortana available for use in my organization? -You can use Cortana at work in all countries/regions where Cortana is supported for consumers. This includes the United States, United Kingdom, Canada, France, Italy, Germany, Spain, China, Japan, India, and Australia. As Cortana comes to more countries, she will also become available to enterprise customers. -Cortana is available on Windows 10, version 1703 and with limited functionality on Windows 10 Mobile, version 1703. +Your employees can use Cortana in the languages listed [here](https://support.microsoft.com/help/4026948/cortanas-regions-and-languages). However, most productivity skills are currently only enabled for English (United States), for users with mailboxes in the United States. + +The Cortana app in Windows 10, version 2004 requires the latest Microsoft Store update to support languages other than English (United States). ## Required hardware and software -Cortana requires the following hardware and software to successfully run the included scenario in your organization. -|Hardware |Description | -|---------|------------| -|Microphone |For speech interaction with Cortana. If you don't have a microphone, you can still interact with Cortana by typing in the Cortana Search Box in the taskbar. | -|Windows Phone |For location-specific reminders. You can also use a desktop device to run through this scenario, but location accuracy is usually better on phones. | -|Desktop devices |For non-phone-related scenarios. | +Cortana requires a PC running Windows 10, version 1703 or later, as well as the following software to successfully run the included scenario in your organization. +>[!NOTE] +>A microphone is not required to use Cortana. -|Software |Minimum version | -|---------|------------| -|Client operating system |
For example:
If you turn **Location** off, Cortana won't be able to provide location-based reminders, such as reminding you to visit the mail room when you get to work.
If you turn **Speech** off, your employees won't be able to use “Hello Cortana” for hands free usage or voice commands to easily ask for help. | -|Windows Information Protection (WIP) (optional) |If you want to secure the calendar, email, and contact info provided to Cortana on a device, you can use WIP. For more info about WIP, see [Protect your enterprise data using Windows Information Protection (WIP)](/windows/threat-protection/windows-information-protection/protect-enterprise-data-using-wip)
If you decide to use WIP, you must also have a management solution. This can be Microsoft Intune, Microsoft Endpoint Configuration Manager (version 1606 or later), or your current company-wide 3rd party mobile device management (MDM) solution.|
+|**Software** |**Minimum version** |
+|---------|---------|
+|Client operating system | Desktop:
- Windows 10, version 2004 (recommended)
- Windows 10, version 103 (legacy version of Cortana)
Mobile: Windows 10 mobile, version 1703 (legacy version of Cortana)
For more information on the differences between Cortana in Windows 10, version 2004 and earlier versions, see **How is my data processed by Cortana** below. |
+|Azure Active Directory (Azure AD) | While all employees signing into Cortana need an Azure AD account, an Azure AD premium tenant isn’t required. |
+|Additional policies (Group Policy and Mobile Device Management (MDM)) |There is a rich set of policies that can be used to manage various aspects of Cortana. Most of these policies will limit the abilities of Cortana but won't turn Cortana off. For example, if you turn **Speech** off, your employees won't be able to use the wake word (“Cortana”) for hands-free activation or voice commands to easily ask for help. |
## Signing in using Azure AD
-Your organization must have an Azure AD tenant and your employees’ devices must all be Azure AD-joined for Cortana to work properly. For info about what an Azure AD tenant is, how to get your devices joined, and other Azure AD maintenance info, see [What is an Azure AD directory?](https://msdn.microsoft.com/library/azure/jj573650.aspx)
-## Cortana and privacy
-We understand that there are some questions about Cortana and your organization’s privacy, including concerns about what info is collected by Cortana, where the info is saved, how to manage what data is collected, how to turn Cortana off, how to opt completely out of data collection, and what info is shared with other Microsoft apps and services. For more details about these concerns, see the [Cortana, Search, and privacy: FAQ](https://windows.microsoft.com/windows-10/cortana-privacy-faq) topic.
+Your organization must have an Azure AD tenant and your employees' devices must all be Azure AD-joined for the best Cortana experience. (Users may also sign into Cortana with a Microsoft account, but will not be able to use their enterprise email or calendar.) For info about what an Azure AD tenant is, how to get your devices joined, and other Azure AD maintenance info, see [Azure Active Directory documentation.](https://docs.microsoft.com/azure/active-directory/)
+
+## How is my data processed by Cortana?
+
+Cortana's approach to integration with Microsoft 365 has changed with Windows 10, version 2004 and later.
+
+### Cortana in Windows 10, version 2004 and later
+
+Cortana enterprise services that can be accessed using Azure AD through Cortana in Windows 10, version 2004 and later, meet the same enterprise-level privacy, security, and compliance promises as reflected in the [Online Services Terms (OST)](https://www.microsoft.com/en-us/licensing/product-licensing/products). For more information, see [Cortana in Microsoft 365](https://docs.microsoft.com/microsoft-365/admin/misc/cortana-integration?view=o365-worldwide#what-data-is-processed-by-cortana-in-office-365).
+
+#### How does Microsoft store, retain, process, and use Customer Data in Cortana?
+
+The table below describes the data handling for Cortana enterprise services.
+
+
+|**Name** |**Description** |
+|---------|---------|
+|**Storage** |Customer Data is stored on Microsoft servers inside the Office 365 cloud. Your data is part of your tenant. Speech audio is not retained. |
+|**Stays in Geo** |Customer Data is stored on Microsoft servers inside the Office 365 cloud in Geo. Your data is part of your tenant. |
+|**Retention** |Customer Data is deleted when the account is closed by the tenant administrator or when a GDPR Data Subject Rights deletion request is made. Speech audio is not retained. |
+|**Processing and confidentiality** |Personnel engaged in the processing of Customer Data and personal data (i) will process such data only on instructions from Customer, and (ii) will be obligated to maintain the confidentiality and security of such data even after their engagement ends. |
+|**Usage** |Microsoft uses Customer Data only to provide the services agreed upon, and for purposes that are compatible with those services. Machine learning to develop and improve models is one of those purposes. Machine learning is done inside the Office 365 cloud consistent with the Online Services Terms. Your data is not used to target advertising. |
+
+#### How does the wake word (Cortana) work? If I enable it, is Cortana always listening?
+
+Cortana only begins listening for commands or queries when the wake word is detected, or the microphone button has been selected.
+
+First, the user must enable the wake word from within Cortana settings. Once it has been enabled, a component of Windows called the [Windows Multiple Voice Assistant platform](https://docs.microsoft.com/windows-hardware/drivers/audio/voice-activation-mva#voice-activation) will start listening for the wake word. No audio is processed by speech recognition unless two local wake word detectors and a server-side one agree with high confidence that the wake word was heard.
+
+The first decision is made by the Windows Multiple Voice Assistant platform leveraging hardware optionally included in the user's PC for power savings. If the wake word is detected, Windows will show a microphone icon in the system tray indicating an assistant app is listening.
+
+:::image type="content" source="../../../images/screenshot2.png" alt-text="Microphone icon in the system tray indicating an assistant app is listening":::
+
+At that point, the Cortana app will receive the audio, run a second, more accurate wake word detector, and optionally send it to a Microsoft cloud service where a third wake word detector will confirm. If the service does not confirm that the activation was valid, the audio will be discarded and deleted from any further processing or server logs. On the user's PC, the Cortana app will be silently dismissed, and no query will be shown in conversation history because the query was discarded.
+
+If all three wake word detectors agree, the Cortana canvas will show what speech has been recognized.
+
+### Cortana in Windows 10, versions 1909 and earlier
+
+Cortana in Windows 10, versions 1909 and earlier, isn't a service covered by the Office 365 Trust Center. [Learn more about how Cortana in Windows 10, version 1909 and earlier, treats your data](https://go.microsoft.com/fwlink/p/?LinkId=536419).
Cortana is covered under the [Microsoft Privacy Statement](https://privacy.microsoft.com/privacystatement) and [Microsoft Services Agreement](https://www.microsoft.com/servicesagreement).
## See also
-- [What is Cortana?](https://go.microsoft.com/fwlink/p/?LinkId=746818)
-- [Known issues for Windows Desktop Search and Cortana in Windows 10](https://support.microsoft.com/help/3206883/known-issues-for-windows-desktop-search-and-cortana-in-windows-10)
-
-- [Cortana for developers](https://go.microsoft.com/fwlink/?LinkId=717385)
+- [What is Cortana?](https://go.microsoft.com/fwlink/p/?LinkId=746818)
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-policy-settings.md b/windows/configuration/cortana-at-work/cortana-at-work-policy-settings.md
index 0122fb2eb7..75c8fe36a1 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-policy-settings.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-policy-settings.md
@@ -13,34 +13,40 @@ manager: dansimp
---
# Use Group Policy and mobile device management (MDM) settings to configure Cortana in your organization
-**Applies to:**
-
-- Windows 10
-- Windows 10 Mobile
>[!NOTE]
->For specific info about how to set, manage, and use each of these MDM policies to configure Cortana in your enterprise, see the [Policy CSP](https://go.microsoft.com/fwlink/p/?LinkId=717380) topic, located in the configuration service provider reference topics. For specific info about how to set, manage, and use each of these Group Policies to configure Cortana in your enterprise, see the [Group Policy TechCenter](https://go.microsoft.com/fwlink/p/?LinkId=717381).
-
-|Group policy |MDM policy |Description |
-|-------------|-----------|------------|
-|Computer Configuration\Administrative Templates\Windows Components\Search\AllowCortanaAboveLock|AboveLock/AllowCortanaAboveLock|Specifies whether an employee can interact with Cortana using voice commands when the system is locked.
**Note**
This setting only applies to Windows 10 for desktop devices. |
-|Computer Configuration\Administrative Templates\Control Panel\Regional and Language Options\Allow users to enable online speech recognition services|Privacy/AllowInputPersonalization|Specifies whether an employee can use voice commands with Cortana in your organization.
**In Windows 10, version 1511**
Cortana won’t work if this setting is turned off (disabled).
**In Windows 10, version 1607 and later**
Cortana still works if this setting is turned off (disabled).|
-|None|System/AllowLocation|Specifies whether to allow app access to the Location service.
**In Windows 10, version 1511**
Cortana won’t work if this setting is turned off (disabled).
**In Windows 10, version 1607 and later**
Cortana still works if this setting is turned off (disabled).|
-|None|Accounts/AllowMicrosoftAccountConnection|Specifies whether to allow employees to sign in using a Microsoft account (MSA) from Windows apps.
Use this setting if you only want to support Azure AD in your organization.| -|Computer Configuration\Administrative Templates\Windows Components\Search\Allow search and Cortana to use location|Search/AllowSearchToUseLocation|Specifies whether Cortana can use your current location during searches and for location reminders.| -|Computer Configuration\Administrative Templates\Windows Components\Search\Set the SafeSearch setting for Search|Search/SafeSearchPermissions|Specifies what level of safe search (filtering adult content) is required.
**Note**
This setting only applies to Windows 10 Mobile. Other versions of Windows should use Don't search the web or display web results. |
-|User Configuration\Administrative Templates\Windows Components\File Explorer\Turn off display of recent search entries in the File Explorer search box|None|Specifies whether the search box can suggest recent queries and prevent entries from being stored in the registry for future reference.|
-|Computer Configuration\Administrative Templates\Windows Components\Search\Don't search the web or display web results|None|Specifies whether search can perform queries on the web and if the web results are displayed in search.
**In Windows 10 Pro edition**
This setting can’t be managed.
**In Windows 10 Enterprise edition**
Cortana won't work if this setting is turned off (disabled).|
-|Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana|Experience/AllowCortana|Specifies whether employees can use Cortana.
**Important**
Cortana won’t work if this setting is turned off (disabled). However, employees can still perform local searches even with Cortana turned off.|
-
-
-
-
-
-
-
-
-
-
+>For specific info about how to set, manage, and use each of these MDM policies to configure Cortana in your enterprise, see the [Policy CSP](https://docs.microsoft.com/en-us/windows/client-management/mdm/policy-configuration-service-provider) topic, located in the configuration service provider reference topics.
+|**Group policy** |**MDM policy** |**Description** |
+|---------|---------|---------|
+|Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana |Experience/AllowCortana |Specifies whether employees can use Cortana.
+> [!IMPORTANT]
+> Cortana won’t work if this setting is turned off (disabled). However, on Windows 10, version 1809 and below, employees can still perform local searches even with Cortana turned off. |
+|Computer Configuration\Administrative Templates\Windows Components\Search\AllowCortanaAboveLock |AboveLock/AllowCortanaAboveLock |Specifies whether an employee can interact with Cortana using voice commands when the system is locked.
+> [!NOTE]
+> Cortana in Windows 10, versions 2004 and later do not currently support Above Lock. |
+|Computer Configuration\Administrative Templates\Windows Components\App Privacy\LetAppsActivateWithVoice |[Privacy/LetAppsActivateWithVoice](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-privacy#privacy-letappsactivatewithvoice) |Specifies whether apps (such as Cortana or other voice assistants) can activate using a wake word (e.g. “Hey Cortana”).
+> [!NOTE]
+> This setting only applies to Windows 10 versions 2004 and later. To disable wake word activation on Windows 10 versions 1909 and earlier, you will need to disable voice commands using Privacy/AllowInputPersonalization. |
+|Computer Configuration\Administrative Templates\Windows Components\App Privacy\LetAppsAccessMicrophone |[Privacy/LetAppsAccessMicrophone_ForceDenyTheseApps](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-privacy#privacy-letappsaccessmicrophone-forcedenytheseapps) | Use this to disable Cortana’s access to the microphone. To do so, specify Cortana’s Package Family Name: Microsoft.549981C3F5F10_8wekyb3d8bbwe
+Users will still be able to type queries to Cortana. |
+|Computer Configuration\Administrative Templates\Control Panel\Regional and Language Options\Allow users to enable online speech recognition services |Privacy/AllowInputPersonalization |Specifies whether an employee can use voice commands with Cortana in your organization.
+**In Windows 10, version 1511**
Cortana won’t work if this setting is turned off (disabled).
**In Windows 10, version 1607 and later**
Non-speech aspects of Cortana will still work if this setting is turned off (disabled).
**In Windows 10, version 2004 and later**
Cortana will work, but voice input will be disabled. |
+|None |System/AllowLocation |Specifies whether to allow app access to the Location service.
+**In Windows 10, version 1511**
Cortana won’t work if this setting is turned off (disabled).
+**In Windows 10, version 1607 and later**
+Cortana still works if this setting is turned off (disabled).
+**In Windows 10, version 2004 and later**
+Cortana still works if this setting is turned off (disabled). Cortana in Windows 10, versions 2004 and later do not currently use the Location service. |
+|None |Accounts/AllowMicrosoftAccountConnection |Specifies whether to allow employees to sign in using a Microsoft account (MSA) from Windows apps.
+Disable this setting if you only want to allow users to sign in with their Azure AD account. |
+|Computer Configuration\Administrative Templates\Windows Components\Search\Allow search and Cortana to use location |Search/AllowSearchToUseLocation |Specifies whether Cortana can use your current location during searches and for location reminders.
+**In Windows 10, version 2004 and later**
Cortana still works if this setting is turned off (disabled). Cortana in Windows 10, versions 2004 and later, do not currently use the Location service. |
+|Computer Configuration\Administrative Templates\Windows Components\Search\Don't search the web or display web results |Search/DoNotUseWebResults |Specifies whether search can perform queries on the web and if the web results are displayed in search.
+**In Windows 10 Pro edition**
This setting can’t be managed.
+**In Windows 10 Enterprise edition**
Cortana won't work if this setting is turned off (disabled).
+**In Windows 10, version 2004 and later**
This setting no longer affects Cortana. |
+|Computer Configuration\Administrative Templates\Windows Components\Search\Set the SafeSearch setting for Search |Search/SafeSearchPermissions |Specifies what level of safe search (filtering adult content) is required.
+> [!NOTE]
+> This setting only applies to Windows 10 Mobile. Other versions of Windows should use Don't search the web or display web results. |
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-powerbi.md b/windows/configuration/cortana-at-work/cortana-at-work-powerbi.md
index 1239cdfc7a..6bf6aaf7bd 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-powerbi.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-powerbi.md
@@ -13,10 +13,6 @@ manager: dansimp
---
# Set up and test Cortana for Power BI in your organization
-**Applies to:**
-
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
>[!IMPORTANT]
>Cortana for Power BI is deprecated and will not be available in future releases. This topic is provided as a reference for previous versions only.
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-1.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-1.md
index a7b6e72c12..642a124de8 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-1.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-1.md
@@ -12,49 +12,21 @@ ms.reviewer:
manager: dansimp
---
-# Test scenario 1 - Sign-in to Azure AD and use Cortana to manage the notebook
+# Test scenario 1 – Sign into Azure AD, enable the wake word, and try a voice query
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
+1. Select the **Cortana** icon in the task bar and sign in using your Azure AD account.
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+2. Select the "…" menu and select **Talking to Cortana**.
-This scenario turns on Azure AD and let's your employee use Cortana to manage an entry in the notebook.
+3. Toggle **Wake word** to **On** and close Cortana.
-## Turn on Azure AD
-This process helps you to sign out of a Microsoft Account and to sign into an Azure AD account.
+4. Say **Cortana, what can you do?**.
-1. Click on the **Cortana** icon in the taskbar, click the **Notebook**, and then click **About Me**.
+When you say "Cortana", Cortana will open in listening mode to acknowledge the wake word.
-2. Click your email address.
+:::image type="content" source="../../../images/screenshot4.png" alt-text="Screenshot: Cortana listening mode":::
- A dialog box appears, showing the associated account info.
+Once you finish saying your query, Cortana will open with the result.
-3. Click your email address again, and then click **Sign out**.
-
- This signs out the Microsoft account, letting you continue to add and use the Azure AD account.
-
-4. Click the **Search** box and then the **Notebook** icon in the left rail. This will start the sign-in request.
-
-5. Click **Sign-In** and follow the instructions.
-
-6. When you’re asked to sign in, you’ll need to choose an Azure AD account, which will look like kelliecarlson@contoso.com.
-
- >[!IMPORTANT]
- >If there’s no Azure AD account listed, you’ll need to go to **Windows Settings > Accounts > Email & app accounts**, and then click **Add a work or school account** to add it.
-
-## Use Cortana to manage the notebook content
-This process helps you to manage the content Cortana shows in your Notebook.
-
-1. Click on the **Cortana** icon in the taskbar, click the **Notebook**, scroll down and click **Weather**.
-
-2. In the **Weather** settings, scroll down to the **Cities your tracking** area, and then click **Add a city**.
-
-3. Add *Redmond, Washington*, double-click the search result, click **Add**, and then click **Save**.
-
- 
-
-4. Click on the **Home** icon and scroll to the weather forecast for Redmond, Washington.
-
- 
+>[!NOTE]
+>If you've disabled the wake word using MDM or Group Policy, you will need to manually activate the microphone by selecting Cortana, then the mic button.
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-2.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-2.md
index c58d165771..c541b4b620 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-2.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-2.md
@@ -12,32 +12,15 @@ ms.reviewer:
manager: dansimp
---
-# Test scenario 2 - Perform a quick search with Cortana at work
+# Test scenario 2 – Perform a Bing search with Cortana
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
+1. Select the **Cortana** icon in the taskbar.
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+2. Type **What time is it in Hyderabad?**.
-This scenario helps you perform a quick search using Cortana, both by typing and through voice commands.
+Cortana will respond with the information from Bing.
-## Search using Cortana
-This process helps you use Cortana at work to perform a quick search.
+:::image type="content" source="../../media/screenshot5.png" alt-text="Screenshot: Cortana showing current time in Hyderbad":::
-1. Click on the **Cortana** icon in the taskbar, and then click in the **Search** bar.
-
-2. Type *Weather in New York*.
-
- You should see the weather in New York, New York at the top of the search results.
-
- 
-
-## Search with Cortana, by using voice commands
-This process helps you to use Cortana at work and voice commands to perform a quick search.
-
-1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone** icon (to the right of the **Search** box).
-
-2. Say *What's the weather in Chicago?* Cortana tells you and shows you the current weather in Chicago.
-
- 
+>[!NOTE]
+>This scenario requires Bing Answers to be enabled. For more information, see [Set up and configure the Bing Answers feature](https://docs.microsoft.com/windows/configuration/cortana-at-work/set-up-and-test-cortana-in-windows-10#set-up-and-configure-the-bing-answers-feature).
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-3.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-3.md
index d072cdb5fa..333199a0a5 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-3.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-3.md
@@ -12,77 +12,15 @@ ms.reviewer:
manager: dansimp
---
-# Test scenario 3 - Set a reminder for a specific location using Cortana at work
+# Test scenario 3 - Set a reminder
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
+This scenario helps you set up, review, and edit a reminder. For example, you can remind yourself to send someone a link to a document after a meeting.
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+1. Select the **Cortana** icon in the taskbar and type _Remind me to send a link to the deck at 3:05pm_ and press **Enter**.
-This scenario helps you set up, review, and edit a reminder based on a location. For example, reminding yourself to grab your expense report receipts before you leave the house.
+Cortana will create a reminder in Microsoft To Do and will remind you at the appropriate time.
->[!NOTE]
->You can set each reminder location individually as you create the reminders, or you can go into the **About me** screen and add both **Work** and **Home** addresses as favorites. Make sure that you use real addresses since you’ll need to go to these locations to complete your testing scenario.
Additionally, if you’ve turned on the **Meeting & reminder cards & notifications** option (in the **Meetings & reminders** option of your Notebook), you’ll also see your pending reminders on the Cortana **Home** page.
+:::image type="content" source="../../../images/screenshot6.png" alt-text="Screenshot: Cortana set a reminder":::
-## Create a reminder for a specific location
-This process helps you to create a reminder based on a specific location.
+:::image type="content" source="../../../images/screenshot7.png" alt-text="Screenshot: Cortana showing reminder on page":::
-1. Click on the **Cortana** icon in the taskbar, click on the **Notebook** icon, and then click **Reminders**.
-
-2. Click the **+** sign, add a subject for your reminder, such as _Remember to file expense report receipts_, and then click **Place**.
-
- 
-
-3. Choose **Arrive** from the drop-down box, and then type a location to associate with your reminder. For example, you can use the physical address of where you work. Just make sure you can physically get to your location, so you can test the reminder.
-
- 
-
-4. Click **Done**.
-
- >[!NOTE]
- >If you’ve never used this location before, you’ll be asked to add a name for it so it can be added to the **Favorites list** in Windows Maps.
-
-5. Choose to be reminded the **Next time you arrive at the location** or on a specific day of the week from the drop-down box.
-
-6. Take a picture of your receipts and store them locally on your device.
-
-7. Click **Add Photo**, click **Library**, browse to your picture, and then click **OK**.
-
- The photo is stored with the reminder.
-
- 
-
-8. Review the reminder info, and then click **Remind**.
-
- The reminder is saved and ready to be triggered.
-
- 
-
-## Create a reminder for a specific location by using voice commands
-This process helps you to use Cortana at work and voice commands to create a reminder for a specific location.
-
-1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone** icon (to the right of the **Search** box).
-
-2. Say _Remind me to grab my expense report receipts before I leave home_.
-
- Cortana opens a new reminder task and asks if it sounds good.
-
- 
-
-3. Say _Yes_ so Cortana can save the reminder.
-
- 
-
-## Edit or archive an existing reminder
-This process helps you to edit or archive and existing or completed reminder.
-
-1. Click on the **Cortana** icon in the taskbar, click on the **Notebook** icon, and then click **Reminders**.
-
- 
-
-2. Click the pending reminder you want to edit.
-
- 
-
-3. Change any text that you want to change, click **Add photo** if you want to add or replace an image, click **Delete** if you want to delete the entire reminder, click **Save** to save your changes, and click **Complete and move to History** if you want to save a completed reminder in your **Reminder History**.
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-4.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-4.md
index 4ea208fcfd..ec22777755 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-4.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-4.md
@@ -12,42 +12,16 @@ ms.reviewer:
manager: dansimp
---
-# Test scenario 4 - Use Cortana at work to find your upcoming meetings
+# Test scenario 4 - Use Cortana to find free time on your calendar
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
+This process helps you find out if a time slot is free on your calendar.
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
-
-This scenario helps you search for both general upcoming meetings, and specific meetings, both manually and verbally.
-
->[!NOTE]
->If you’ve turned on the **Meeting & reminder cards & notifications** option (in the **Meetings & reminders** option of your Notebook), you’ll also see your pending reminders on the Cortana **Home** page.
-
-## Find out about upcoming meetings
-This process helps you find your upcoming meetings.
-
-1. Check to make sure your work calendar is connected and synchronized with your Azure AD account.
+1. Select the **Cortana** icon in the taskbar.
2. Click on the **Cortana** icon in the taskbar, and then click in the **Search** bar.
-3. Type _Show me my meetings for tomorrow_.
-
- You’ll see all your meetings scheduled for the next day.
-
- 
-
-## Find out about upcoming meetings by using voice commands
-This process helps you to use Cortana at work and voice commands to find your upcoming meetings.
-
-1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone** icon (to the right of the **Search** box.
-
-2. Say _Show me what meeting I have at 3pm tomorrow_.
-
- >[!IMPORTANT]
- >Make sure that you have a meeting scheduled for the time you specify here.
-
- 
+3. Type **Am I free at 3 PM tomorrow?**
+Cortana will respond with your availability for that time, as well as nearby meetings.
+:::image type="content" source="../../../images/screenshot8.png" alt-text="Screenshot: Cortana showing free time on a calendar":::
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-5.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-5.md
index f5efc05577..ee0bbe9a6e 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-5.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-5.md
@@ -12,48 +12,14 @@ ms.reviewer:
manager: dansimp
---
-# Test scenario 5 - Use Cortana to send email to a co-worker
+# Test scenario 5 - Test scenario 5 – Find out about a person
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
+Cortana can help you quickly look up information about someone or the org chart.
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+1. Select the **Cortana** icon in the taskbar.
-This scenario helps you to send an email to a co-worker listed in your work address book, both manually and verbally.
+2. Type or select the mic and say, **Who is name of person in your organization's?**
-## Send an email to a co-worker
-This process helps you to send a quick message to a co-worker from the work address book.
+:::image type="content" source="../../../images/screenshot8.png" alt-text="Screenshot: Cortana showing name of person in your organization":::
-1. Check to make sure your Microsoft Outlook or mail app is connected and synchronized with your Azure AD account.
-
-2. Click on the **Cortana** icon in the taskbar, and then click in the **Search** bar.
-
-3. Type _Send an email to <contact_name>_.
-
- Where _<contact_name>_ is the name of someone in your work address book.
-
-4. Type your email message subject into the **Quick message** (255 characters or less) box and your message into the **Message** (unlimited characters) box, and then click **Send**.
-
- 
-
-## Send an email to a co-worker by using voice commands
-This process helps you to use Cortana at work and voice commands to send a quick message to a co-worker from the work address book.
-
-1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone** icon (to the right of the **Search** box.
-
-2. Say _Send an email to <contact_name>_.
-
- Where _<contact_name>_ is the name of someone in your work address book.
-
-3. Add your email message by saying, _Hello this is a test email using Cortana at work._
-
- The message is added and you’re asked if you want to **Send it**, **Add more**, or **Make changes**.
-
- 
-
-4. Say _Send it_.
-
- The email is sent.
-
- 
+Cortana will respond with information about the person. You can select the person to open information about them in Microsoft Search.
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-6.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-6.md
index f5ffb003b7..739f5afbfd 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-6.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-6.md
@@ -12,38 +12,14 @@ ms.reviewer:
manager: dansimp
---
-# Test scenario 6 - Review a reminder suggested by Cortana based on what you’ve promised in email
+# Test scenario 6 – Change your language and perform a quick search with Cortana
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
+Cortana can help employees in regions outside the US search for quick answers like currency conversions, time zone conversions, or weather in their location or another.
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering. For more info, see the [Microsoft Privacy Statement](https://privacy.microsoft.com/privacystatement) and the [Microsoft Services Agreement](https://www.microsoft.com/servicesagreement).
+1. Select the **Cortana** icon in the taskbar.
-Cortana automatically finds patterns in your email, suggesting reminders based things that you said you would do so you don’t forget about them. For example, Cortana recognizes that if you include the text, _I’ll get this to you by the end of the week_ in an email, you're making a commitment to provide something by a specific date. Cortana can now suggest that you be reminded about this event, letting you decide whether to keep it or to cancel it.
+2. Select the **…** menu, then select **Settings**, **Language**, then select **Español (España)**. You will be prompted to restart the app.
->[!NOTE]
->The Suggested reminders feature is currently only available in English (en-us).
-
-**To use Cortana to create Suggested reminders for you**
-
-1. Make sure that you've connected Cortana to Office 365. For the steps to connect, see [Set up and test Cortana with Office 365 in your organization](cortana-at-work-o365.md).
-
-2. Click on the **Cortana** search box in the taskbar, click the **Notebook** icon, and then click **Permissions**.
-
-3. Make sure the **Contacts, email, calendar, and communication history** option is turned on.
-
- 
-
-4. Click the **Notebook** icon again, click the **Suggested reminders** option, click to turn on the **All reminder suggestions cards** option, click the **Notify me when something I mentioned doing is coming up** box, and then click **Save**.
-
- 
-
-5. Create and send an email to yourself (so you can see the Suggested reminder), including the text, _I’ll finish this project by end of day today_.
-
-6. After you get the email, click on the Cortana **Home** icon, and scroll to today’s events.
-
- If the reminder has a specific date or time associated with it, like end of day, Cortana notifies you at the appropriate time and puts the reminder into the Action Center. Also from the Home screen, you can view the email where you made the promise, set aside time on your calendar, officially set the reminder, or mark the reminder as completed.
-
- 
+3. Once the app has restarted, type or say **Convierte 100 Euros a Dólares**.
+:::image type="content" source="../../../images/screenshot10.png" alt-text="Screenshot: Cortana showing a change your language and showing search results in Spanish":::
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-scenario-7.md b/windows/configuration/cortana-at-work/cortana-at-work-scenario-7.md
index a00867e25b..c10a722ceb 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-scenario-7.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-scenario-7.md
@@ -14,9 +14,6 @@ manager: dansimp
# Test scenario 7 - Use Cortana and Windows Information Protection (WIP) to help protect your organization’s data on a device
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
-
>[!IMPORTANT]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-testing-scenarios.md b/windows/configuration/cortana-at-work/cortana-at-work-testing-scenarios.md
index 936f8b5788..9ab3b96e22 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-testing-scenarios.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-testing-scenarios.md
@@ -13,26 +13,19 @@ manager: dansimp
---
# Testing scenarios using Cortana in your business or organization
-**Applies to:**
-
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
We've come up with a list of suggested testing scenarios that you can use to test Cortana in your organization. After you complete all the scenarios, you should be able to:
-- [Sign-in to Cortana using Azure AD, manage entries in the notebook, and search for content across your device, Bing, and the cloud, using Cortana](cortana-at-work-scenario-1.md)
+- [Sign into Azure AD, enable the Cortana wake word, and try a voice query](cortana-at-work-scenario-1.md)
-- [Perform a quick search with Cortana at work](cortana-at-work-scenario-2.md)
+- [Perform a Bing search with Cortana](cortana-at-work-scenario-2.md)
-- [Set a reminder and have it remind you when you’ve reached a specific location](cortana-at-work-scenario-3.md)
+- [Set a reminder](cortana-at-work-scenario-3.md)
-- [Search for your upcoming meetings on your work calendar](cortana-at-work-scenario-4.md)
+- [Use Cortana to find free time on your calendar](cortana-at-work-scenario-4.md)
-- [Send an email to a co-worker from your work email app](cortana-at-work-scenario-5.md)
+- [Find out about a person](cortana-at-work-scenario-5.md)
-- [Review a reminder suggested by Cortana based on what you’ve promised in email](cortana-at-work-scenario-6.md)
+- [Change your language and perform a quick search with Cortana](cortana-at-work-scenario-6.md)
-- [Use Windows Information Protection (WIP) to secure content on a device and then try to manage your organization’s entries in the notebook](cortana-at-work-scenario-7.md)
-
->[!IMPORTANT]
->The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+- [Use Windows Information Protection (WIP) to secure content on a device and then try to manage your organization’s entries in the notebook](cortana-at-work-scenario-7.md)
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/cortana-at-work-voice-commands.md b/windows/configuration/cortana-at-work/cortana-at-work-voice-commands.md
index 9ae00ff891..1425bcd323 100644
--- a/windows/configuration/cortana-at-work/cortana-at-work-voice-commands.md
+++ b/windows/configuration/cortana-at-work/cortana-at-work-voice-commands.md
@@ -13,15 +13,11 @@ manager: dansimp
---
# Set up and test custom voice commands in Cortana for your organization
-**Applies to:**
-
-- Windows 10, version 1703
-- Windows 10 Mobile, version 1703
-
-Working with a developer, you can create voice commands that use Cortana to perform voice-enabled actions in your line-of-business (LOB) Universal Windows Platform (UWP) apps. These voice-enabled actions can reduce the time necessary to access your apps and to complete simple actions.
>[!NOTE]
->For more info about how your developer can extend your current apps to work directly with Cortana, see [The Cortana Skills Kit](https://docs.microsoft.com/cortana/getstarted).
+>This content applies to Cortana in versions 1909 and earlier, but will not be available in future releases.
+
+Working with a developer, you can create voice commands that use Cortana to perform voice-enabled actions in your line-of-business (LOB) Universal Windows Platform (UWP) apps. These voice-enabled actions can reduce the time necessary to access your apps and to complete simple actions.
## High-level process
Cortana uses a Voice Command Definition (VCD) file, aimed at an installed app, to define the actions that are to happen during certain vocal commands. A VCD file can be very simple to very complex, supporting anything from a single sound to a collection of more flexible, natural language sounds, all with the same intent.
diff --git a/windows/configuration/cortana-at-work/set-up-and-test-cortana-in-windows-10.md b/windows/configuration/cortana-at-work/set-up-and-test-cortana-in-windows-10.md
new file mode 100644
index 0000000000..70ec53174c
--- /dev/null
+++ b/windows/configuration/cortana-at-work/set-up-and-test-cortana-in-windows-10.md
@@ -0,0 +1,51 @@
+---
+title: Set up and test Cortana in Windows 10, version 2004 and later
+ms.reviewer:
+manager: dansimp
+description: Cortana includes powerful configuration options specifically to optimize for unique small to medium-sized business and enterprise environments.
+ms.prod: w10
+ms.mktglfcycl: manage
+ms.sitesec: library
+author: kwekua
+ms.localizationpriority: medium
+ms.author: dansimp
+---
+
+# Set up and test Cortana in Windows 10, version 2004 and later
+
+## Before you begin
+
+- If your enterprise had previously disabled Cortana for your employees using the **Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana** Group Policy or the **Experience\AllowCortana** MDM setting but want to enable it now that Cortana is part of Microsoft 365, you will need to re-enable it at least for Windows 10, version 2004 and later.
+- **Cortana is regularly updated through the Microsoft Store.** Beginning with Windows 10, version 2004, Cortana is an appx preinstalled with Windows and is regularly updated through the Microsoft Store. To receive the latest updates to Cortana, you will need to [enable updates through the Microsoft Store](https://docs.microsoft.com/windows/configuration/stop-employees-from-using-microsoft-store).
+
+INSERT SCREENSHOT 1
+
+## Set up and configure the Bing Answers feature
+Bing Answers provides fast, authoritative results to search queries based on search terms. When the Bing Answers feature is enabled, users will be able to ask Cortana web-related questions in the Cortana in Windows app, such as "What's the current weather?" or "Who is the president of the U.S.?," and get a response, based on public results from Bing.com.
+
+The above experience is powered by Microsoft Bing, and Cortana sends the user queries to Bing. The use of Microsoft Bing is governed by the [Microsoft Services Agreement](https://www.microsoft.com/servicesagreement) and [Privacy Statement](https://privacy.microsoft.com/en-US/privacystatement).
+
+## Configure the Bing Answers feature
+
+Admins can configure the Cortana in Windows Bing Answers feature for their organizations. As the admin, use the following steps to change the setting for Bing Answers at the tenant/security group level. This setting is enabled by default, so that all users who have Cortana enabled will be able to receive Bing Answers. By default, the Bing Answer feature will be available to your users.
+
+Users cannot enable or disable the Bing Answer feature individually. So, if you disable this feature at the tenant/security group level, no users in your organization or specific security group will be able to use Bing Answers in Cortana in Windows.
+
+Sign in to the [Office Configuration Admin tool](https://config.office.com/).
+
+Follow the steps [here](https://docs.microsoft.com/deployoffice/overview-office-cloud-policy-service#steps-for-creating-a-policy-configuration) to create this policy configuration. Once completed, the policy will look as shown below:
+
+:::image type="content" source="../../../images/screenshot3.png" alt-text="Screenshot: Bing policy example":::
+
+## How does Microsoft handle customer data for Bing Answers?
+
+When a user enters a search query (by speech or text), Cortana evaluates if the request is for any of our first-party compliant skills if enabled in a specific market, and does the following:
+
+1. If it is for any of the first-party compliant skills, the query is sent to that skill, and results/action are returned.
+
+2. If it is not for any of the first-party compliant skills, the query is sent to Bing for a search of public results from Bing.com. Because enterprise searches might be sensitive, similar to [Microsoft Search in Bing](https://docs.microsoft.com/MicrosoftSearch/security-for-search#microsoft-search-in-bing-protects-workplace-searches), Bing Answers in Cortana has implemented a set of trust measures, described below, that govern how the separate search of public results from Bing.com is handled. The Bing Answers in Cortana trust measures are consistent with the enhanced privacy and security measures described in [Microsoft Search in Bing](https://docs.microsoft.com/MicrosoftSearch/security-for-search). All Bing.com search logs that pertain to Cortana traffic are disassociated from users' workplace identity. All Cortana queries issued via a work or school account are stored separately from public, non-Cortana traffic.
+
+Bing Answers is enabled by default for all users. However, admins can configure and change this for specific users/user groups in their organization.
+
+## How the Bing Answer policy configuration is applied
+Before a query is sent to Bing for a search of public results from Bing.com, the Bing Answers service checks with the Office Cloud Policy Service to see if there are any policy configurations that pertain to the user for allowing Bing Answers to respond to questions users ask Cortana. If the user is a member of an AAD group that is assigned that policy configuration, then the appropriate policy settings are applied and a check is made again in 10 minutes.
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/test-scenario-1.md b/windows/configuration/cortana-at-work/test-scenario-1.md
new file mode 100644
index 0000000000..27402c3b61
--- /dev/null
+++ b/windows/configuration/cortana-at-work/test-scenario-1.md
@@ -0,0 +1,46 @@
+---
+title: Test scenario 1 – Sign in with your work or school account and use Cortana to manage the notebook
+description: A test scenario about how to sign in with your work or school account and use Cortana to manage the notebook.
+ms.prod: w10
+ms.mktglfcycl: manage
+ms.sitesec: library
+author: dansimp
+ms.localizationpriority: medium
+ms.author: dansimp
+ms.date: 10/05/2017
+ms.reviewer:
+manager: dansimp
+---
+
+# Test scenario 1 – Sign in with your work or school account and use Cortana to manage the notebook
+
+This scenario turns on Azure AD and lets your employee use Cortana to manage an entry in the notebook.
+
+## Sign in with your work or school account
+
+This process helps you to sign out of a Microsoft Account and to sign into an Azure AD account.
+
+1. Click on the **Cortana** icon in the taskbar, then click the profile picture in the navigation to open Cortana settings.
+
+2. Click your email address.
+
+A dialog box appears, showing the associated account info.
+
+3. Click **Sign out** under your email address.
+
+This signs out the Microsoft account, letting you continue to add your work or school account.
+
+4. Open Cortana again and select the **Sign in** glyph in the left rail and follow the instructions to sign in with your work or school account.
+
+## Use Cortana to manage the notebook content
+
+This process helps you to manage the content Cortana shows in your Notebook.
+
+1. Select the **Cortana** icon in the taskbar, click **Notebook**, select **Manage Skills.** Scroll down and click **Weather**.
+
+2. In the **Weather** settings, scroll down to the **Cities you're tracking** area, and then click **Add a city**.
+
+3. Add **Redmond, Washington**.
+
+> [!IMPORTANT]
+> The data created as part of these scenarios will be uploaded to Microsoft's Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/test-scenario-2.md b/windows/configuration/cortana-at-work/test-scenario-2.md
new file mode 100644
index 0000000000..caf24e5f85
--- /dev/null
+++ b/windows/configuration/cortana-at-work/test-scenario-2.md
@@ -0,0 +1,38 @@
+---
+title: Test scenario 2 - Perform a quick search with Cortana at work
+description: A test scenario about how to perform a quick search with Cortana at work.
+ms.prod: w10
+ms.mktglfcycl: manage
+ms.sitesec: library
+author: dansimp
+ms.localizationpriority: medium
+ms.author: dansimp
+ms.date: 10/05/2017
+ms.reviewer:
+manager: dansimp
+---
+
+# Test scenario 2 – Perform a quick search with Cortana at work
+
+>[!Important]
+>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+
+This scenario helps you perform a quick search using Cortana, both by typing and through voice commands.
+
+## Search using Cortana
+
+1. Click on the Cortana icon in the taskbar, and then click in the Search bar.
+
+2. Type **Type Weather in New York**.
+
+You should see the weather in New York, New York at the top of the search results.
+Insert screenshot
+
+## Search with Cortana, by using voice commands
+
+This process helps you to use Cortana at work and voice commands to perform a quick search.
+
+1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone** icon (to the right of the Search box).
+
+2. Say **What's the weather in Chicago?** Cortana tells you and shows you the current weather in Chicago.
+Insert screenshot
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/test-scenario-3.md b/windows/configuration/cortana-at-work/test-scenario-3.md
new file mode 100644
index 0000000000..e348a1cee9
--- /dev/null
+++ b/windows/configuration/cortana-at-work/test-scenario-3.md
@@ -0,0 +1,79 @@
+---
+title: Test scenario 3 - Set a reminder for a specific location using Cortana at work
+description: A test scenario about how to set up, review, and edit a reminder based on a location.
+ms.prod: w10
+ms.mktglfcycl: manage
+ms.sitesec: library
+author: dansimp
+ms.localizationpriority: medium
+ms.author: dansimp
+ms.date: 10/05/2017
+ms.reviewer:
+manager: dansimp
+---
+
+# Test scenario 3 - Set a reminder for a specific location using Cortana at work
+
+>[!Important]
+>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+
+This scenario helps you set up, review, and edit a reminder based on a location. For example, reminding yourself to grab your expense report receipts before you leave the house.
+
+>[!Note]
+>You can set each reminder location individually as you create the reminders, or you can go into the About me screen and add both Work and Home addresses as favorites. Make sure that you use real addresses since you’ll need to go to these locations to complete your testing scenario.
+
+Additionally, if you’ve turned on the Meeting & reminder cards & notifications option (in the Meetings & reminders option of your Notebook), you’ll also see your pending reminders on the Cortana Home page.
+
+## Create a reminder for a specific location
+
+This process helps you to create a reminder based on a specific location.
+
+1. Click on the **Cortana** icon in the taskbar, click on the **Notebook** icon, and then click **Reminders**.
+
+2. Click the **+** sign, add a subject for your reminder, such as **Remember to file expense report receipts**, and then click **Place**.
+
+3. Choose **Arrive** from the drop-down box, and then type a location to associate with your reminder. For example, you can use the physical address of where you work. Just make sure you can physically get to your location, so you can test the reminder.
+
+4. Click **Done**.
+
+>[!Note]
+>If you’ve never used this location before, you’ll be asked to add a name for it so it can be added to the Favorites list in Windows Maps.
+
+5. Choose to be reminded the Next time you arrive at the location or on a specific day of the week from the drop-down box.
+
+6. Take a picture of your receipts and store them locally on your device.
+
+7. Click **Add Photo**, click **Library**, browse to your picture, and then click **OK**.
+
+The photo is stored with the reminder.
+
+Insert screenshot 6
+
+8. Review the reminder info, and then click **Remind**.
+
+The reminder is saved and ready to be triggered.
+Insert screenshot
+
+## Create a reminder for a specific location by using voice commands
+
+This process helps you to use Cortana at work and voice commands to create a reminder for a specific location.
+
+1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone* icon (to the right of the Search box).
+
+2. Say **Remind me to grab my expense report receipts before I leave home**.
+
+Cortana opens a new reminder task and asks if it sounds good.
+insert screenshot
+
+3. Say **Yes** so Cortana can save the reminder.
+insert screenshot
+
+## Edit or archive an existing reminder
+
+This process helps you to edit or archive and existing or completed reminder.
+
+1. Click on the **Cortana** icon in the taskbar, click on the **Notebook** icon, and then click **Reminders**.
+
+2. Click the pending reminder you want to edit.
+
+3. Change any text that you want to change, click **Add photo** if you want to add or replace an image, click **Delete** if you want to delete the entire reminder, click Save to save your changes, and click **Complete and move to History** if you want to save a completed reminder in your **Reminder History**.
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/test-scenario-4.md b/windows/configuration/cortana-at-work/test-scenario-4.md
new file mode 100644
index 0000000000..a0ea0e6332
--- /dev/null
+++ b/windows/configuration/cortana-at-work/test-scenario-4.md
@@ -0,0 +1,52 @@
+---
+title: Use Cortana at work to find your upcoming meetings (Windows 10)
+description: A test scenario about how to use Cortana at work to find your upcoming meetings.
+ms.prod: w10
+ms.mktglfcycl: manage
+ms.sitesec: library
+author: dansimp
+ms.localizationpriority: medium
+ms.author: dansimp
+ms.date: 10/05/2017
+ms.reviewer:
+manager: dansimp
+---
+
+# Test scenario 4 - Use Cortana at work to find your upcoming meetings
+
+>[!Important]
+>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+
+This scenario helps you search for both general upcoming meetings, and specific meetings, both manually and verbally.
+
+>[!Note]
+>If you’ve turned on the Meeting & reminder cards & notifications option (in the Meetings & reminders option of your Notebook), you’ll also see your pending reminders on the Cortana Home page.
+
+## Find out about upcoming meetings
+
+This process helps you find your upcoming meetings.
+
+1. Check to make sure your work calendar is connected and synchronized with your Azure AD account.
+
+2. Click on the **Cortana** icon in the taskbar, and then click in the **Search** bar.
+
+3. Type **Show me my meetings for tomorrow**.
+
+You’ll see all your meetings scheduled for the next day.
+
+Cortana at work, showing all upcoming meetings
+screenshot
+
+## Find out about upcoming meetings by using voice commands
+
+This process helps you to use Cortana at work and voice commands to find your upcoming meetings.
+
+1. Click on the **Cortana** icon in the taskbar, and then click the **Microphone** icon (to the right of the Search box.
+
+2. Say **Show me what meeting I have at 3pm tomorrow**.
+
+>[!Important]
+>Make sure that you have a meeting scheduled for the time you specify here.
+
+Cortana at work, showing the meeting scheduled for 3pm
+screenshot
\ No newline at end of file
diff --git a/windows/configuration/cortana-at-work/test-scenario-5.md b/windows/configuration/cortana-at-work/test-scenario-5.md
new file mode 100644
index 0000000000..ec1cb06e32
--- /dev/null
+++ b/windows/configuration/cortana-at-work/test-scenario-5.md
@@ -0,0 +1,61 @@
+---
+title: Use Cortana to send email to a co-worker (Windows 10)
+description: A test scenario about how to use Cortana at work to send email to a co-worker.
+ms.prod: w10
+ms.mktglfcycl: manage
+ms.sitesec: library
+author: dansimp
+ms.localizationpriority: medium
+ms.author: dansimp
+ms.date: 10/05/2017
+ms.reviewer:
+manager: dansimp
+---
+
+# Test scenario 5 - Use Cortana to send email to a co-worker
+
+>[!Important]
+>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
+
+This scenario helps you to send an email to a co-worker listed in your work address book, both manually and verbally.
+
+## Send email to a co-worker
+
+This process helps you to send a quick message to a co-worker from the work address book.
+
+1. Check to make sure your Microsoft Outlook or mail app is connected and synchronized with your Azure AD account.
+
+2. Click on the **Cortana** icon in the taskbar, and then click in the **Search** bar.
+
+3. Type **Send an email to