From a0ea0ffe2b455fc28a59e1d4c8a75baa6753c8d6 Mon Sep 17 00:00:00 2001 From: Emeria Date: Fri, 16 Nov 2018 20:23:55 -0500 Subject: [PATCH 01/24] Added links for Surface Laptop 2 and Surface Pro 6 --- ...est-firmware-and-drivers-for-surface-devices.md | 14 ++++++++++---- 1 file changed, 10 insertions(+), 4 deletions(-) diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 84f48dfd07..52a92a6ef7 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -38,6 +38,16 @@ Recent additions to the downloads for Surface devices provide you with options t >[!NOTE] >A battery charge of 40% or greater is required before you install firmware to a Surface device. See [Microsoft Support article KB2909710](https://go.microsoft.com/fwlink/p/?LinkId=618106) for more information. +## Surface Laptop 2 + +Download the following updates for [Surface Laptop 2 from the Microsoft Download Center](https://www.microsoft.com/en-us/download/details.aspx?id=57515). +* SurfaceLaptop2_Win10_XXXXX_XXXXXXX_X.msi – Cumulative firmware and driver update package for Windows 10 + +## Surface Pro 6 + +Download the following updates for [Surface Pro 6 from the Microsoft Download Center](https://www.microsoft.com/en-us/download/details.aspx?id=57514). + +* SurfacePro6_Win10_XXXXX_XXXXXXX_X.msi – Cumulative firmware and driver update package for Windows 10 ## Surface GO @@ -46,26 +56,22 @@ Download the following updates for [Surface GO from the Microsoft Download Cente ## Surface Book 2 - Download the following updates for [Surface Book 2 from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=56261). * SurfaceBook2_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 ## Surface Laptop - Download the following updates for [Surface Laptop from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=55489). * SurfaceLaptop_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 ## Surface Pro - Download the following updates for [Surface Pro (Model 1796) from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=55484). * SurfacePro_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 ## Surface Pro with LTE Advanced - Download the following updates for [Surface Pro with LTE Advanced from the Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=56278). * SurfacePro_LTE_Win10_xxxxx_xxxxxx.msi – Cumulative firmware and driver update package for Windows 10 From 4eff9542d2493d2f8684368dc79a131723302b2d Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sat, 17 Nov 2018 13:53:40 -0500 Subject: [PATCH 02/24] typo: accross -> across --- .../files-windows-defender-advanced-threat-protection-new.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/windows/security/threat-protection/windows-defender-atp/files-windows-defender-advanced-threat-protection-new.md b/windows/security/threat-protection/windows-defender-atp/files-windows-defender-advanced-threat-protection-new.md index 076ab10d21..1b6c340e45 100644 --- a/windows/security/threat-protection/windows-defender-atp/files-windows-defender-advanced-threat-protection-new.md +++ b/windows/security/threat-protection/windows-defender-atp/files-windows-defender-advanced-threat-protection-new.md @@ -15,7 +15,7 @@ ms.date: 12/08/2017 # File resource type -[!include[Prerelease information](prerelease.md)] +[!include[Prerelease information](prerelease.md)] Represent a file entity in WDATP. @@ -34,7 +34,7 @@ Property | Type | Description sha1 | String | Sha1 hash of the file content sha256 | String | Sha256 hash of the file content md5 | String | md5 hash of the file content -globalPrevalence | Integer | File prevalence accross organization +globalPrevalence | Integer | File prevalence across organization globalFirstObserved | DateTimeOffset | First time the file was observed. globalLastObserved | DateTimeOffset | Last time the file was observed. size | Integer | Size of the file. From 351288e2e61832220f7dfd531fdea8c0cc500d78 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sat, 17 Nov 2018 15:08:08 -0500 Subject: [PATCH 03/24] typo: Direcotry -> Directory --- .../configuration/lock-down-windows-10-to-specific-apps.md | 2 +- .../hello-for-business/hello-how-it-works-authentication.md | 4 ++-- 2 files changed, 3 insertions(+), 3 deletions(-) diff --git a/windows/configuration/lock-down-windows-10-to-specific-apps.md b/windows/configuration/lock-down-windows-10-to-specific-apps.md index 46423972f4..582a264602 100644 --- a/windows/configuration/lock-down-windows-10-to-specific-apps.md +++ b/windows/configuration/lock-down-windows-10-to-specific-apps.md @@ -315,7 +315,7 @@ The following example hides the taskbar: ``` >[!IMPORTANT] ->The kiosk profile is designed for public-facing kiosk devices. We recommend that you use a local, non-administrator account. If the device is connected to your company network, using a domain or Azure Active Direcotry account could potentially compromise confidential information. +>The kiosk profile is designed for public-facing kiosk devices. We recommend that you use a local, non-administrator account. If the device is connected to your company network, using a domain or Azure Active Directory account could potentially compromise confidential information. #### Configs diff --git a/windows/security/identity-protection/hello-for-business/hello-how-it-works-authentication.md b/windows/security/identity-protection/hello-for-business/hello-how-it-works-authentication.md index 7ae1ab1d14..a3d175023d 100644 --- a/windows/security/identity-protection/hello-for-business/hello-how-it-works-authentication.md +++ b/windows/security/identity-protection/hello-for-business/hello-how-it-works-authentication.md @@ -19,7 +19,7 @@ Windows Hello for Business authentication is passwordless, two-factor authentica Azure Active Directory joined devices authenticate to Azure during sign-in and can optional authenticate to Active Directory. Hybrid Azure Active Directory joined devices authenticate to Active Directory during sign-in, and authenticate to Azure Active Directory in the background.
[Azure AD join authentication to Azure Active Directory](#Azure-AD-join-authentication-to-Azure-Active-Directory)
-[Azure AD join authentication to Active Direcotry using a Key](#Azure-AD-join-authentication-to-Active-Direcotry-using-a-Key)
+[Azure AD join authentication to Active Directory using a Key](#Azure-AD-join-authentication-to-Active-Directory-using-a-Key)
[Azure AD join authentication to Active Directory using a Certificate](#Azure-AD-join-authentication-to-Active-Directory-using-a-Certificate)
[Hybrid Azure AD join authentication using a Key](#Hybrid-Azure-AD-join-authentication-using-a-Key)
[Hybrid Azure AD join authentication using a Certificate](#Hybrid-Azure-AD-join-authentication-using-a-Certificate)
@@ -38,7 +38,7 @@ Azure Active Directory joined devices authenticate to Azure during sign-in and c [Return to top](#Windows-Hello-for-Business-and-Authentication) ## Azure AD join authentication to Active Directory using a Key -![Azure AD join authentication to Active Direotory using a Key](images/howitworks/auth-aadj-keytrust-kerb.png) +![Azure AD join authentication to Active Directory using a Key](images/howitworks/auth-aadj-keytrust-kerb.png) | Phase | Description | From 59136432d0d9f18267b6e97db74791cc8cbf34b4 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sat, 17 Nov 2018 15:08:56 -0500 Subject: [PATCH 04/24] typo: expalining -> explaining --- windows/configuration/kiosk-policies.md | 2 +- windows/configuration/lock-down-windows-10-to-specific-apps.md | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/windows/configuration/kiosk-policies.md b/windows/configuration/kiosk-policies.md index 3a810a03ce..8eef8af221 100644 --- a/windows/configuration/kiosk-policies.md +++ b/windows/configuration/kiosk-policies.md @@ -61,7 +61,7 @@ Remove All Programs list from the Start Menu | Enabled – Remove and disable s Prevent access to drives from My Computer | Enabled - Restrict all drivers >[!NOTE] ->When **Prevent access to drives from My Computer** is enabled, users can browse the directory structure in File Explorer, but they cannot open folders and access the contents. Also, they cannot use the **Run** dialog box or the **Map Network Drive** dialog box to view the directories on these drives. The icons representing the specified drives still appear in File Explorer, but if users double-click the icons, a message appears expalining that a setting prevents the action. This setting does not prevent users from using programs to access local and network drives. It does not prevent users from using the Disk Management snap-in to view and change drive characteristics. +>When **Prevent access to drives from My Computer** is enabled, users can browse the directory structure in File Explorer, but they cannot open folders and access the contents. Also, they cannot use the **Run** dialog box or the **Map Network Drive** dialog box to view the directories on these drives. The icons representing the specified drives still appear in File Explorer, but if users double-click the icons, a message appears explaining that a setting prevents the action. This setting does not prevent users from using programs to access local and network drives. It does not prevent users from using the Disk Management snap-in to view and change drive characteristics. diff --git a/windows/configuration/lock-down-windows-10-to-specific-apps.md b/windows/configuration/lock-down-windows-10-to-specific-apps.md index 46423972f4..71e670d490 100644 --- a/windows/configuration/lock-down-windows-10-to-specific-apps.md +++ b/windows/configuration/lock-down-windows-10-to-specific-apps.md @@ -619,7 +619,7 @@ Remove All Programs list from the Start Menu | Enabled – Remove and disable s Prevent access to drives from My Computer | Enabled - Restrict all drivers >[!NOTE] ->When **Prevent access to drives from My Computer** is enabled, users can browse the directory structure in File Explorer, but they cannot open folders and access the contents. Also, they cannot use the **Run** dialog box or the **Map Network Drive** dialog box to view the directories on these drives. The icons representing the specified drives still appear in File Explorer, but if users double-click the icons, a message appears expalining that a setting prevents the action. This setting does not prevent users from using programs to access local and network drives. It does not prevent users from using the Disk Management snap-in to view and change drive characteristics. +>When **Prevent access to drives from My Computer** is enabled, users can browse the directory structure in File Explorer, but they cannot open folders and access the contents. Also, they cannot use the **Run** dialog box or the **Map Network Drive** dialog box to view the directories on these drives. The icons representing the specified drives still appear in File Explorer, but if users double-click the icons, a message appears explaining that a setting prevents the action. This setting does not prevent users from using programs to access local and network drives. It does not prevent users from using the Disk Management snap-in to view and change drive characteristics. From 11b14570a0de29c45f9dcd0aacf73951fc1f6dcc Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sat, 17 Nov 2018 15:37:16 -0500 Subject: [PATCH 05/24] typo: assoicated -> associated Fixed code fence language as well --- windows/client-management/mdm/diagnosticlog-ddf.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/windows/client-management/mdm/diagnosticlog-ddf.md b/windows/client-management/mdm/diagnosticlog-ddf.md index 4fb7edff7c..97ae506323 100644 --- a/windows/client-management/mdm/diagnosticlog-ddf.md +++ b/windows/client-management/mdm/diagnosticlog-ddf.md @@ -25,7 +25,7 @@ The content below are the latest versions of the DDF files: ## DiagnosticLog CSP version 1.2 -``` syntax +```xml 4 - This node is used for setting or getting the block size (in Kilobytes) for the download of assoicated log file. The value range is 1~16. Default value is 4. + This node is used for setting or getting the block size (in Kilobytes) for the download of associated log file. The value range is 1~16. Default value is 4. @@ -634,7 +634,7 @@ The content below are the latest versions of the DDF files: ## DiagnosticLog CSP version 1.3 -``` syntax +```xml 4 - This node is used for setting or getting the block size (in Kilobytes) for the download of assoicated log file. The value range is 1~16. Default value is 4. + This node is used for setting or getting the block size (in Kilobytes) for the download of associated log file. The value range is 1~16. Default value is 4. From 6432f81b93bfdc6628f965072c07eb45d803db7a Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sun, 18 Nov 2018 12:58:51 -0500 Subject: [PATCH 06/24] typo: sever -> server --- .../activate-using-key-management-service-vamt.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/deployment/volume-activation/activate-using-key-management-service-vamt.md b/windows/deployment/volume-activation/activate-using-key-management-service-vamt.md index c62c65555b..ebb0b5998f 100644 --- a/windows/deployment/volume-activation/activate-using-key-management-service-vamt.md +++ b/windows/deployment/volume-activation/activate-using-key-management-service-vamt.md @@ -52,7 +52,7 @@ To enable KMS functionality, a KMS key is installed on a KMS host; then, the hos For more information, see the information for Windows 7 in [Deploy KMS Activation](https://go.microsoft.com/fwlink/p/?LinkId=717032). ## Key Management Service in Windows Server 2012 R2 -Installing a KMS host key on a computer running Windows Server allows you to activate computers running Windows Server 2012 R2, Windows Sever 2008 R2, Windows Server 2008, Windows 10, Windows 8.1, Windows 7, and Windows Vista. +Installing a KMS host key on a computer running Windows Server allows you to activate computers running Windows Server 2012 R2, Windows Server 2008 R2, Windows Server 2008, Windows 10, Windows 8.1, Windows 7, and Windows Vista. **Note**   You cannot install a client KMS key into the KMS in Windows Server. From b07850577894449c20704e0a782bbb7bfc7b9502 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sun, 18 Nov 2018 13:07:03 -0500 Subject: [PATCH 07/24] typo: occurance -> occurrence --- ...rts-windows-defender-advanced-threat-protection-new.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/windows/security/threat-protection/windows-defender-atp/alerts-windows-defender-advanced-threat-protection-new.md b/windows/security/threat-protection/windows-defender-atp/alerts-windows-defender-advanced-threat-protection-new.md index b1cde1afaf..3fd0865bf5 100644 --- a/windows/security/threat-protection/windows-defender-atp/alerts-windows-defender-advanced-threat-protection-new.md +++ b/windows/security/threat-protection/windows-defender-atp/alerts-windows-defender-advanced-threat-protection-new.md @@ -17,7 +17,7 @@ ms.date: 12/08/2017 **Applies to:** - Windows Defender Advanced Threat Protection (Windows Defender ATP) -[!include[Prerelease information](prerelease.md)] +[!include[Prerelease information](prerelease.md)] Represents an alert entity in WDATP. @@ -51,12 +51,12 @@ assignedTo | String | Owner of the alert classification | String | Specification of the alert. The property values are: 'Unknown', 'FalsePositive', 'TruePositive'. determination | String | Specifies the determination of the alert. The property values are: 'NotAvailable', 'Apt', 'Malware', 'SecurityPersonnel', 'SecurityTesting', 'UnwantedSoftware', 'Other' resolvedTime | DateTimeOffset | The date and time in which the status of the alert was changed to 'Resolved'. -lastEventTime | DateTimeOffset | The last occurance of the event that triggered the alert on the same machine. -firstEventTime | DateTimeOffset | The first occurance of the event that triggered the alert on that machine. +lastEventTime | DateTimeOffset | The last occurrence of the event that triggered the alert on the same machine. +firstEventTime | DateTimeOffset | The first occurrence of the event that triggered the alert on that machine. machineId | String | ID of a [machine](machine-windows-defender-advanced-threat-protection-new.md) entity that is associated with the alert. # JSON representation -``` +```json { "@odata.context": "https://api.securitycenter.windows.com/api/$metadata#Alerts", "id": "636688558380765161_2136280442", From 6a9d485df8b7c198caf3ad10bec33b06384c0d97 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sun, 18 Nov 2018 13:59:48 -0500 Subject: [PATCH 08/24] typo: occuring -> occurring --- windows/client-management/mdm/policy-csp-power.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/client-management/mdm/policy-csp-power.md b/windows/client-management/mdm/policy-csp-power.md index 99ad8fd29e..51f9efc4a5 100644 --- a/windows/client-management/mdm/policy-csp-power.md +++ b/windows/client-management/mdm/policy-csp-power.md @@ -664,7 +664,7 @@ If you enable this policy setting, you must provide a value, in seconds, indicat If you disable or do not configure this policy setting, users control this setting. -If the user has configured a slide show to run on the lock screen when the machine is locked, this can prevent the sleep transition from occuring. The "Prevent enabling lock screen slide show" policy setting can be used to disable the slide show feature. +If the user has configured a slide show to run on the lock screen when the machine is locked, this can prevent the sleep transition from occurring. The "Prevent enabling lock screen slide show" policy setting can be used to disable the slide show feature. > [!TIP] From a9c5702d64c2d5a9dacdb39f41966c15698a66e2 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sun, 18 Nov 2018 18:23:32 -0500 Subject: [PATCH 09/24] typo: Encrption -> Encryption --- .../mdm/new-in-windows-mdm-enrollment-management.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/windows/client-management/mdm/new-in-windows-mdm-enrollment-management.md b/windows/client-management/mdm/new-in-windows-mdm-enrollment-management.md index 7a2feeca63..cf0794e951 100644 --- a/windows/client-management/mdm/new-in-windows-mdm-enrollment-management.md +++ b/windows/client-management/mdm/new-in-windows-mdm-enrollment-management.md @@ -1255,7 +1255,7 @@ For details about Microsoft mobile device management protocols for Windows 10 s
  • WindowsDefenderSecurityCenter/HideSecureBoot
  • WindowsDefenderSecurityCenter/HideTPMTroubleshooting
    • -

    Security/RequireDeviceEncrption - updated to show it is supported in desktop.

    +

    Security/RequireDeviceEncryption - updated to show it is supported in desktop.

    [BitLocker CSP](bitlocker-csp.md) @@ -2335,7 +2335,7 @@ The DM agent for [push-button reset](https://msdn.microsoft.com/windows/hardware
  • Settings/AllowOnlineTips
  • System/DisableEnterpriseAuthProxy
    • -

    Security/RequireDeviceEncrption - updated to show it is supported in desktop.

    +

    Security/RequireDeviceEncryption - updated to show it is supported in desktop.

    [BitLocker CSP](bitlocker-csp.md) From cc0e2c329e55aa8f811bb0b3a0b2f6de8e420847 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Sun, 18 Nov 2018 18:38:56 -0500 Subject: [PATCH 10/24] typo: intial -> initial --- .../create-initial-default-policy.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/windows-defender-application-control/create-initial-default-policy.md b/windows/security/threat-protection/windows-defender-application-control/create-initial-default-policy.md index ce654afdd8..b5d1cd4483 100644 --- a/windows/security/threat-protection/windows-defender-application-control/create-initial-default-policy.md +++ b/windows/security/threat-protection/windows-defender-application-control/create-initial-default-policy.md @@ -65,7 +65,7 @@ To create a WDAC policy, copy each of the following commands into an elevated Wi ConvertFrom-CIPolicy $InitialCIPolicy $CIPolicyBin ``` -After you complete these steps, the WDAC binary file (DeviceGuardPolicy.bin) and original .xml file (IntialScan.xml) will be available on your desktop. You can use the binary file as a WDAC policy or sign it for additional security. +After you complete these steps, the WDAC binary file (DeviceGuardPolicy.bin) and original .xml file (InitialScan.xml) will be available on your desktop. You can use the binary file as a WDAC policy or sign it for additional security. > [!Note] > We recommend that you keep the original .xml file of the policy for use when you need to merge the WDAC policy with another policy or update its rule options. Alternatively, you would have to create a new policy from a new scan for servicing. For more information about how to merge WDAC policies, see [Merge Windows Defender Application Control policies](merge-windows-defender-application-control-policies.md). From d52a63a514be7526022db4e71cd25b4539843bfe Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Mon, 19 Nov 2018 01:19:05 -0500 Subject: [PATCH 11/24] typo: redemming -> redeeming --- .../release-history-microsoft-store-business-education.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/store-for-business/release-history-microsoft-store-business-education.md b/store-for-business/release-history-microsoft-store-business-education.md index 0b88f3f051..0be4c78e50 100644 --- a/store-for-business/release-history-microsoft-store-business-education.md +++ b/store-for-business/release-history-microsoft-store-business-education.md @@ -66,7 +66,7 @@ Looking for info on the latest release? Check out [What's new in Microsoft Store - **Manage Windows device deployment with Windows Autopilot Deployment** - In Microsoft Store for Business, you can manage devices for your organization and apply an Autopilot deployment profile to your devices. When people in your organization run the out-of-box experience on the device, the profile configures Windows, based on the Autopilot deployment profile you applied to the device. [Get more info](add-profile-to-devices.md) - **Request an app** - People in your organization can reqest additional licenses for apps in your private store, and then Admins or Purchasers can make the purchases. [Get more info](https://docs.microsoft.com/microsoft-store/acquire-apps-microsoft-store-for-business#request-apps) - **My organization** - **My organization** shows you all Agreements that apply to your organization. You can also update profile info for you org, such as mailing address and email associated with your account. -- **Manage prepaid Office 365 subscriptions** - Office 365 prepaid subscriptions can be redeemed using a prepaid token. Tokens are available through 3rd-party businesses, outside of Microsoft Store for Business or the Office 365 Admin portal. After redemming prepaid subscriptions, Admins can add more licenses or extend the subscription's expiration date. +- **Manage prepaid Office 365 subscriptions** - Office 365 prepaid subscriptions can be redeemed using a prepaid token. Tokens are available through 3rd-party businesses, outside of Microsoft Store for Business or the Office 365 Admin portal. After redeeming prepaid subscriptions, Admins can add more licenses or extend the subscription's expiration date. - **Manage Office 365 subscriptions acquired by partners** - Office 365 subscriptions purchased for your organization by a partner or reseller can be managed in Microsoft Store for Business. Admins can assign and manage licenses for these subscriptions. - **Edge extensions in Microsoft Store** - Edge Extensions are now available from Microsoft Store! You can acquire and distribute them from Microsoft Store for Business just like any other app. -- **Search results in Microsoft Store for Business** - Search results now have sub categories to help you refine search results. \ No newline at end of file +- **Search results in Microsoft Store for Business** - Search results now have sub categories to help you refine search results. From 4c13c0d27d0d1363e1af846bc6594f930e9fa63a Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Mon, 19 Nov 2018 01:20:26 -0500 Subject: [PATCH 12/24] typo: feaures -> features --- .../release-history-microsoft-store-business-education.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/store-for-business/release-history-microsoft-store-business-education.md b/store-for-business/release-history-microsoft-store-business-education.md index 0b88f3f051..617ccc8c23 100644 --- a/store-for-business/release-history-microsoft-store-business-education.md +++ b/store-for-business/release-history-microsoft-store-business-education.md @@ -13,7 +13,7 @@ ms.date: 10/31/2018 # Microsoft Store for Business and Education release history -Microsoft Store for Business and Education regularly releases new and improved feaures. Here's a summary of new or updated features in previous releases. +Microsoft Store for Business and Education regularly releases new and improved features. Here's a summary of new or updated features in previous releases. Looking for info on the latest release? Check out [What's new in Microsoft Store for Business and Education](whats-new-microsoft-store-business-education.md) @@ -69,4 +69,4 @@ Looking for info on the latest release? Check out [What's new in Microsoft Store - **Manage prepaid Office 365 subscriptions** - Office 365 prepaid subscriptions can be redeemed using a prepaid token. Tokens are available through 3rd-party businesses, outside of Microsoft Store for Business or the Office 365 Admin portal. After redemming prepaid subscriptions, Admins can add more licenses or extend the subscription's expiration date. - **Manage Office 365 subscriptions acquired by partners** - Office 365 subscriptions purchased for your organization by a partner or reseller can be managed in Microsoft Store for Business. Admins can assign and manage licenses for these subscriptions. - **Edge extensions in Microsoft Store** - Edge Extensions are now available from Microsoft Store! You can acquire and distribute them from Microsoft Store for Business just like any other app. -- **Search results in Microsoft Store for Business** - Search results now have sub categories to help you refine search results. \ No newline at end of file +- **Search results in Microsoft Store for Business** - Search results now have sub categories to help you refine search results. From a4edee155b1f7b3a994ebb2b8531ec24f7cb716c Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Mon, 19 Nov 2018 01:21:27 -0500 Subject: [PATCH 13/24] typo: reqest -> request --- .../release-history-microsoft-store-business-education.md | 2 +- .../whats-new-microsoft-store-business-education.md | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/store-for-business/release-history-microsoft-store-business-education.md b/store-for-business/release-history-microsoft-store-business-education.md index 0b88f3f051..4cc772a44f 100644 --- a/store-for-business/release-history-microsoft-store-business-education.md +++ b/store-for-business/release-history-microsoft-store-business-education.md @@ -64,7 +64,7 @@ Looking for info on the latest release? Check out [What's new in Microsoft Store ## September 2017 - **Manage Windows device deployment with Windows Autopilot Deployment** - In Microsoft Store for Business, you can manage devices for your organization and apply an Autopilot deployment profile to your devices. When people in your organization run the out-of-box experience on the device, the profile configures Windows, based on the Autopilot deployment profile you applied to the device. [Get more info](add-profile-to-devices.md) -- **Request an app** - People in your organization can reqest additional licenses for apps in your private store, and then Admins or Purchasers can make the purchases. [Get more info](https://docs.microsoft.com/microsoft-store/acquire-apps-microsoft-store-for-business#request-apps) +- **Request an app** - People in your organization can request additional licenses for apps in your private store, and then Admins or Purchasers can make the purchases. [Get more info](https://docs.microsoft.com/microsoft-store/acquire-apps-microsoft-store-for-business#request-apps) - **My organization** - **My organization** shows you all Agreements that apply to your organization. You can also update profile info for you org, such as mailing address and email associated with your account. - **Manage prepaid Office 365 subscriptions** - Office 365 prepaid subscriptions can be redeemed using a prepaid token. Tokens are available through 3rd-party businesses, outside of Microsoft Store for Business or the Office 365 Admin portal. After redemming prepaid subscriptions, Admins can add more licenses or extend the subscription's expiration date. - **Manage Office 365 subscriptions acquired by partners** - Office 365 subscriptions purchased for your organization by a partner or reseller can be managed in Microsoft Store for Business. Admins can assign and manage licenses for these subscriptions. diff --git a/store-for-business/whats-new-microsoft-store-business-education.md b/store-for-business/whats-new-microsoft-store-business-education.md index 39896e6c80..413f4f4593 100644 --- a/store-for-business/whats-new-microsoft-store-business-education.md +++ b/store-for-business/whats-new-microsoft-store-business-education.md @@ -28,7 +28,7 @@ We’ve been working on bug fixes and performance improvements to provide you a |-----------------------|---------------------------------| | ![Private store performance icon](images/perf-improvement-icon.png) |**Performance improvements in private store**

    We've made it significantly faster for you to update the private store. Many changes to the private store are available immediately after you make them.

    [Get more info](https://docs.microsoft.com/microsoft-store/manage-private-store-settings#private-store-performance)

    **Applies to**:
    Microsoft Store for Business
    Microsoft Store for Education | | | **Manage Windows device deployment with Windows Autopilot Deployment**

    In Microsoft Store for Business, you can manage devices for your organization and apply an Autopilot deployment profile to your devices. When people in your organization run the out-of-box experience on the device, the profile configures Windows, based on the Autopilot deployment profile you applied to the device.

    [Get more info](add-profile-to-devices.md)

    **Applies to**:
    Microsoft Store for Business
    Microsoft Store for Education | -| ![Microsoft Store for Business Settings page, Distribute tab showing app requests setting.](images/msfb-wn-1709-app-request.png) |**Request an app**

    People in your organization can reqest additional licenses for apps in your private store, and then Admins or Purchasers can make the purchases.

    [Get more info](https://docs.microsoft.com/microsoft-store/acquire-apps-microsoft-store-for-business#request-apps)

    **Applies to**:
    Microsoft Store for Business
    Microsoft Store for Education | +| ![Microsoft Store for Business Settings page, Distribute tab showing app requests setting.](images/msfb-wn-1709-app-request.png) |**Request an app**

    People in your organization can request additional licenses for apps in your private store, and then Admins or Purchasers can make the purchases.

    [Get more info](https://docs.microsoft.com/microsoft-store/acquire-apps-microsoft-store-for-business#request-apps)

    **Applies to**:
    Microsoft Store for Business
    Microsoft Store for Education | || ![Image showing Add a Collection.](images/msfb-add-collection.png) |**Private store collections**

    You can groups of apps in your private store with **Collections**. This can help you organize apps and help people find apps for their job or classroom.

    [Get more info](https://review.docs.microsoft.com/microsoft-store/manage-private-store-settings?branch=msfb-14856406#add-a-collection)

    **Applies to**:
    Microsoft Store for Business
    Microsoft Store for Education | --> From 20da53dd63b54528b27e85d60216fb9bf2cfa341 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Mon, 19 Nov 2018 01:23:21 -0500 Subject: [PATCH 14/24] typo: permformance -> performance --- .../release-history-microsoft-store-business-education.md | 6 +++--- .../whats-new-microsoft-store-business-education.md | 2 +- 2 files changed, 4 insertions(+), 4 deletions(-) diff --git a/store-for-business/release-history-microsoft-store-business-education.md b/store-for-business/release-history-microsoft-store-business-education.md index 0b88f3f051..e3753f2523 100644 --- a/store-for-business/release-history-microsoft-store-business-education.md +++ b/store-for-business/release-history-microsoft-store-business-education.md @@ -24,7 +24,7 @@ Looking for info on the latest release? Check out [What's new in Microsoft Store - **App requests** - People in your organization can make requests for apps that they need. hey can also request them on behalf of other people. Admins review requests and can decide on purchases. [Get more info](https://docs.microsoft.com/microsoft-store/acquire-apps-microsoft-store-for-business#allow-app-requests) ## July 2018 -- Bug fixes and permformance improvements. +- Bug fixes and performance improvements. ## June 2018 - **Change order within private store collection** - Continuing our focus on improvements for private store, now you can customize the order of products in each private store collection. @@ -53,13 +53,13 @@ Looking for info on the latest release? Check out [What's new in Microsoft Store - **Microsoft Product and Services Agreement customers can invite people to take roles** - MPSA admins can invite people to take Microsoft Store for Business roles even if the person is not in their tenant. You provide an email address when you assign the role, and we'll add the account to your tenant and assign the role. ## December 2017 -- Bug fixes and permformance improvements. +- Bug fixes and performance improvements. ## November 2017 - **Export list of Minecraft: Education Edition users** - Admins and teachers can now export a list of users who have Minecraft: Education Edition licenses assigned to them. Click **Export users**, and Store for Education creates an Excel spreadsheet for you, and saves it as a .csv file. ## October 2017 -- Bug fixes and permformance improvements. +- Bug fixes and performance improvements. ## September 2017 diff --git a/store-for-business/whats-new-microsoft-store-business-education.md b/store-for-business/whats-new-microsoft-store-business-education.md index 39896e6c80..c77380cee9 100644 --- a/store-for-business/whats-new-microsoft-store-business-education.md +++ b/store-for-business/whats-new-microsoft-store-business-education.md @@ -69,7 +69,7 @@ We’ve been working on bug fixes and performance improvements to provide you a - Microsoft Product and Services Agreement customers can invite people to take roles [December 2017](release-history-microsoft-store-business-education.md#december-2017) -- Bug fixes and permformance improvements +- Bug fixes and performance improvements [November 2017](release-history-microsoft-store-business-education.md#november-2017) - Export list of Minecraft: Education Edition users From b2f7a2677f93d69a67b41b3980ee3fe8129f1082 Mon Sep 17 00:00:00 2001 From: Kaushik Ainapure Date: Tue, 20 Nov 2018 15:44:39 +0530 Subject: [PATCH 15/24] Creating new on hang issue Creating new troubleshooter on system hang problem. --- ...anced-troubleshooting-windows-freeze-issue | 272 ++++++++++++++++++ 1 file changed, 272 insertions(+) create mode 100644 windows/client-management/advanced-troubleshooting-windows-freeze-issue diff --git a/windows/client-management/advanced-troubleshooting-windows-freeze-issue b/windows/client-management/advanced-troubleshooting-windows-freeze-issue new file mode 100644 index 0000000000..17f7fa271a --- /dev/null +++ b/windows/client-management/advanced-troubleshooting-windows-freeze-issue @@ -0,0 +1,272 @@ +--- +title: Advanced Troubleshoot Windows-based computer freeze issues +description: Learn how to troublehsoot computer hand or freeze issues +ms.prod: w10 +ms.mktglfcycl: +ms.sitesec: library +ms.topic: troubleshooting +author: kaushika-msft +ms.localizationpriority: medium +ms.author: elizapo +ms.date: +--- + +# Troubleshoot Windows-based computer freeze issues + +This article describes how to troubleshoot freeze issues on Windows-based computers and servers. It also provides methods for collecting data that will help administrators or software developers diagnose, identify, and fix these issues. + +> [!Note] +> The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. + +## Identify the problem + +* Which computer is freezing? (Example: The impacted computer is a physical server, virtual server, and so on.) +* What operation was being performed when the freezes occurred? (Example: This issue occurs when you shut down GUI, perform one or more operations, and so on.) +* How often do the errors occur? (Example: This issue occurs every night at 7 o'clock, every day around 7pm, and so on.) +* On how many computers does this occur? (Example: All computers, only one computer, or 10computers, and so on.) + +## Troubleshoot the freeze issues + +To troubleshoot the freeze issues, check the current status of your computer, and follow one of the following methods. + +### For the computer that's still running in a frozen state + +If the physical computer or the virtual machine is still freezing, use one or more of the following methods for troubleshooting: + +* Try to access the computer through Remote Desktop, Citrix, and so on. + +* Use the domain account or local administrator account to log on the computer by using one of the Remote Physical Console Access features, such as Dell Remote Access Card (DRAC), HP Integrated Lights-Out (iLo), or IBM Remote supervisor adapter (RSA). + +* Test ping to the computer. Packet dropping and high network latency may be observed. + +* Access administrative shares (\\\\**ServerName**\\c$). + +* Press Ctrl + Alt + Delete command and check response. + +* Try to use Remote Admin tools such as Computer Management, remote Server Manager, and Wmimgmt.msc. + +### For the computer that has run out of a frozen state + +If the physical computer or virtual machine froze but is now running in a good state, use one or more of the following methods for troubleshooting. + +#### For a physical computer + +* Review the System and Application logs from the computer that is having the issue. You can start by using the following event IDs: + +* Generate a System Diagnostics report by running the perfmon /report command. + +#### For a virtual machine + +* Review the System and Application logs from the computer that is having the issue. + +* Generate a System Diagnostics report by running the perfmon /report command. + +* Check history in virtual management monitoring tools. + +## More Information + +### Collect data for the freeze issues + +To collect data for a server freeze, check the following table, and use one or more of the suggested methods. + +|Computer type and state |Data collection method | +|-------------------------|--------------------| +|A physical computer that's running in a frozen state|[Use a memory dump file to collect data](#use-memory-dump-to-collect-data-for-the-physical-computer-thats-running-in-a-frozen-state). Or use method 2, 3, or 4. These methods are listed later in this section.| +|A physical computer that has run out of a frozen state|Use method 1, 2, 3, or 4. These methods are listed later in this section. And [use Pool Monitor to collect data](#use-pool-monitor-to-collect-data-for-the-physical-computer-that-has-run-out-of-a-frozen-state).| +|A virtual machine that's running in a frozen state|Hyper-V or VMware: [Use a memory dump file to collect data for the virtual machine that's running in a frozen state](#use-memory-dump-to-collect-data-for-the-virtual-machine-thats-running-in-a-frozen-state).
    XenServer: Use method 1, 2, 3, or 4. These methods are listed later in this section.| +|A virtual machine that has run out of a frozen state|Use method 1, 2, 3, or 4. These methods are listed later in this section.| + +#### Method 1: Memory Dump + +> [!Note] +> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/en-us/help/322756) in case problems occur. + +A complete memory dump file records all the contents of system memory when the computer stops unexpectedly. A complete memory dump file may contain data from processes that were running when the memory dump file was collected. + +If the computer has run out of a frozen state and now is running in a good state, use the following steps to enable memory dump so that you can collect memory dump when the freeze issue occurs again. If the virtual machine is still running in a frozen state, use the following steps to enable and collect memory dump. + +> [!Note] +> If you have a restart feature that is enabled on the computer, such as the Automatic System Restart (ASR) feature in Compaq computers, disable it. This setting is usually found in the BIOS. With this feature enabled, if the BIOS doesn't detect a heartbeat from the operating system, it will restart the computer. The restart can interrupt the dump process. + + +1. Make sure that the computer is set up to get a complete memory dump file. To do this, follow these steps: + + 1. Go to **System Properties** \> **Advanced** \> **Settings** in **Performance** \> **Advanced**, and then check or change the virtual memory by clicking **Change**. + + 2. Go back to **System Properties** \> **Advanced** \> **Settings** in **Startup and Recovery**. + + 3. In the **Write Debugging Information** section, select **Complete Memory Dump**. + + > [!Note] + > For Windows versions that are earlier than Windows 8 or Windows Server 2012, the Complete Memory Dump type isn't available in the GUI. You have to change it in Registry Editor. To do this, change the value of the following **CrashDumpEnabled** registry entry to **1** (REG_DWORD):**HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\CrashDumpEnabled** + + 4. Select **Overwrite any existing file**. + + 5. Make sure that there's a paging file (pagefile.sys) on the system drive and that it’s at least 100 megabytes (MB) over the installed RAM (Initial and Maximum Size). + + Additionally, you can use the workaround for [space limitations on the system drive in Windows Vista or Windows Server 2008](#space-limitations-on-the-system-drive-on-windows-vista-and-windows-server-2008). + + 6. Make sure that there's more freed-up space on the hard disk drives than there is physical RAM. + +2. Enable the CrashOnCtrlScroll registry value to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: + + 1. Go to Registry Editor, and then locate the following registry keys: + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters** + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters** + + 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: + + Value Name: CrashOnCtrlScroll + Data Type: REG_DWORD + Value: 1 + + 3. Exit Registry Editor. + + 4. Restart the computer. + +3. On some physical computers, you may generate a nonmakeable interruption (NMI) from the Web Interface feature (such as DRAC, iLo, and RSA). However, by default, this setting will stop the system without creating a memory dump. + + To allow the operating system to generate a memory dump file at an NMI interruption, set the value of the [NMICrashDump](https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc783271(v=ws.10)) registry entry to 1 (REG_DWORD). Then, restart the computer to apply this change. + + > [!Note] + > This is applicable only for Windows 7, Windows Server 2008 R2, and earlier versions of Windows. For Windows 8 Windows Server 2012, and later versions of Windows, the NMICrashDump registry key is no longer required, and an NMI interruption will result in [a Stop error that follows a memory dump data collection](https://support.microsoft.com/help/2750146). + +4. When the computer exhibits the problem, hold down the right-side Ctrl key, and press the Scroll Lock key two times to generate a memory dump file. + + > [!Note] + > By default, the dump file is located in the following path:
    + > %SystemRoot%\MEMORY.DMP + +#### Method 2: Data sanity check + +Use the Dump Check Utility (Dumpchk.exe) to read a memory dump file or verify that the file was created correctly. You can download Dumpchk from the **Debugging tools for Windows** from the Windows Software Development Kit (SDK). + +Learn how to use Dumpchk.exe to check your dump files +> [!video https://www.youtube-nocookie.com/embed/xN7tOfgNKag] + + +#### Method 3: Performance Monitor + +You can use Windows Performance Monitor to examine how programs that you run affect your computer's performance, both in real time and by collecting log data for later analysis. To create performance counter and event trace log collections on local and remote systems, at a command prompt that's running as administrator, run the following commands: + +```cmd +Logman create counter LOGNAME_Long -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:05:00 +``` + +```cmd +Logman create counter LOGNAME_Short -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:00:10 +``` + +Then, you can start or stop the log by running the following commands: + +```cmd +logman start LOGNAME_Long / LOGNAME_Short +logman stop LOGNAME_Long / LOGNAME_Short +``` + +The Performance Monitor log is located in the path: C:\PERFLOGS + +#### Method 4: Microsoft Support Diagnostics + +1. In the search box of the [Microsoft Support Diagnostics Self-Help Portal](https://home.diagnostics.support.microsoft.com/selfhelp), type Windows Performance Diagnostic. + +2. In the search results, select **Windows Performance Diagnostic**, and then click **Create**. + +3. Follow the steps of the diagnostic. + +### Additional methods to collect data + +#### Use memory dump to collect data for the physical computer that's running in a frozen state + +> [!Warning] +> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/en-us/help/322756) in case problems occur. + +If the physical computer is still running in a frozen state, follow these steps to enable and collect memory dump: + +1. Make sure that the computer is set up to get a complete memory dump file and that you can access it through the network. To do this, follow these steps: + + > [!Note] + > If it isn't possible to access the affected computer through the network, try to generate a memory dump file through NMI interruption. The result of the action may not collect a memory dump file if some of the following settings aren't qualified. + + 1. Try to access the desktop of the computer by any means. + + > [!Note] + > In case accessing the operating system isn't possible, try to access Registry Editor on the computer remotely in order to check the type of memory dump file and page file with which the computer is currently configured. + + 2. From a remote computer that is preferably in the same network and subnet, go to **Registry Editor** \> **Connect Network Registry**. Then, connect to the concerned computer, and verify the following settings: + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\CrashDumpEnabled** + Make sure that the [CrashDumpEnabled](https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-2000-server/cc976050(v=technet.10)) registry entry is 1. + + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\NMICrashDump** + On some physical servers, if the NMICrashDump registry entry exists and its value is 1, you may take advantage of the NMI from the remote management capabilities (such as DRAC, iLo, and RSA). + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagingFiles and ExistingPageFiles** + If the value of the **Pagefile** registry entry is system managed, the size won't be reflected in the registry (Example value: ?:\pagefile.sys). + + If the page file is customized, the size will be reflected in the registry, such as ‘?:\pagefile.sys 1024 1124’ where 1024 is the initial size and 1124 is the max size. + + > [!Note] + > If the size isn't reflected in the Registry, try to access an Administrative share where the page file is located (such as \\\\**ServerName**\C$). + + 3. Make sure that there's a paging file (pagefile.sys) on the system drive of the computer, and it's at least 100 MB over the installed RAM. + + 4. Make sure that there's more free up space on the hard disk drives of the computer than there's physical RAM. + +2. Enable the **CrashOnCtrlScroll** registry value on the computer to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: + + 1. From a remote computer preferably in the same network and subnet, go to Registry Editor \> Connect Network Registry. Connect to the concerned computer and locate the following registry keys: + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters** + * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters** + + 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: + + Value Name: CrashOnCtrlScroll + Data Type: REG_DWORD + Value: 1 + + 3. Exit Registry Editor. + + 4. Restart the computer. + +3. When the computer exhibits the problem, hold down the right-side CTRL key, and press the Scroll Lock key two times to generate a memory dump. + + > [!Note] + > By default, the dump file is located in the path: %SystemRoot%\MEMORY.DMP + +#### Use Pool Monitor to collect data for the physical computer that has run out of a frozen state + +Pool Monitor shows you the number of allocations and outstanding bytes of allocation by type of pool and the tag that is passed into calls of ExAllocatePoolWithTag. + +Learn [how to use Pool Monitor](https://support.microsoft.com/help/177415) and how to [use the data to troubleshoot pool leaks](http://blogs.technet.com/b/markrussinovich/archive/2009/03/26/3211216.aspx). + +#### Use memory dump to collect data for the virtual machine that's running in a frozen state + +Use the one of the following methods for the application on which the virtual machine is running. + +##### Microsoft Hyper-V + +If the virtual machine is running Windows 8, Windows Server 2012, or a later version of Windows on Microsoft Hyper-V Server 2012, you can use the built-in NMI feature through a [Debug-VM](https://docs.microsoft.com/en-us/previous-versions/windows/powershell-scripting/dn464280(v=wps.630)) cmdlet to debug and get a memory dump. + +To debug the virtual machines on Hyper-V, run the following cmdlet in Windows PowerShell: + +```powershell +Debug-VM -Name "VM Name" -InjectNonMaskableInterrupt -ComputerName Hostname +``` + +> [!Note] +> This method is applicable only to Windows 8, Windows Server 2012, and later versions of Windows virtual machines. For the earlier versions of Windows, see methods 1 through 4 that are described earlier in this section. + +##### VMware + +You can use VMware Snapshots or suspend state and extract a memory dump file equivalent to a complete memory dump file. By using [Checkpoint To Core Tool (vmss2core)](https://labs.vmware.com/flings/vmss2core), you can convert both suspend (.vmss) and snapshot (.vmsn) state files to a dump file and then analyze the file by using the standard Windows debugging tools. + +##### Citrix XenServer + +The memory dump process occurs by pressing the RIGHT CTRL + SCROLL LOCK + SCROLL LOCK keyboard combination that's described in Method 1 and on [the Citrix site](http://support.citrix.com/article/ctx123177). + +## Space limitations on the system drive on Windows Vista and Windows Server 2008 + +On Windows Vista or Windows Server 2008, you may not have enough free disk space to generate a complete memory dump file on the system volume. There's a [hotfix](https://support.microsoft.com/help/957517) that allows for the data collection even though there isn't sufficient space on the system drive to store the memory dump file. + +Additionally, on Windows Vista and Windows Server 2008 Service Pack (SP2), there's a second option if the system drive doesn't have sufficient space. Namely, you can use the DedicatedDumpFile registry entry. To learn how to use the registry entry, see [New behavior in Windows Vista and Windows Server 2008](https://support.microsoft.com/help/969028). + +For more information, see [How to use the DedicatedDumpFile registry value to overcome space limitations on the system drive](http://blogs.msdn.com/b/ntdebugging/archive/2010/04/02/how-to-use-the-dedicateddumpfile-registry-value-to-overcome-space-limitations-on-the-system-drive-when-capturing-a-system-memory-dump.aspx). From 28c08cf27bb7da6a5577f918c57f5598289afbc2 Mon Sep 17 00:00:00 2001 From: Nick Schonning Date: Thu, 22 Nov 2018 01:58:33 -0500 Subject: [PATCH 16/24] typo: udpate -> update --- .../release-history-microsoft-store-business-education.md | 2 +- ...pv-install-the-management-server-on-a-standalone-computer.md | 2 +- windows/deployment/planning/windows-10-enterprise-faq-itpro.md | 2 +- 3 files changed, 3 insertions(+), 3 deletions(-) diff --git a/store-for-business/release-history-microsoft-store-business-education.md b/store-for-business/release-history-microsoft-store-business-education.md index 0b88f3f051..5bdddf66e2 100644 --- a/store-for-business/release-history-microsoft-store-business-education.md +++ b/store-for-business/release-history-microsoft-store-business-education.md @@ -39,7 +39,7 @@ Looking for info on the latest release? Check out [What's new in Microsoft Store - **Office 365 subscription management** - We know that sometimes customers need to cancel a subscription. While we don't want to lose a customer, we want the process for managing subscriptions to be easy. Now, you can delete your Office 365 subscription without calling Support. From Microsoft Store for Business and Education, you can request to delete an Office 365 subscription. We'll wait three days before permanently deleting the subscription. In case of a mistake, customers are welcome to reactivate subscriptions during the three-day period. ## March 2018 -- **Performance improvements in private store** - We've made it significantly faster for you to udpate the private store. Many changes to the private store are available immediately after you make them. [Get more info](https://docs.microsoft.com/microsoft-store/manage-private-store-settings#private-store-performance) +- **Performance improvements in private store** - We've made it significantly faster for you to update the private store. Many changes to the private store are available immediately after you make them. [Get more info](https://docs.microsoft.com/microsoft-store/manage-private-store-settings#private-store-performance) - **Private store collection updates** - We’ve made it easier to find apps when creating private store collections – now you can search and filter results. [Get more info](https://docs.microsoft.com/microsoft-store/manage-private-store-settings#private-store-collections) - **Manage Skype Communication credits** - Office 365 customers that own Skype Communication Credits can now see and manage them in Microsoft Store for Business. You can view your account, add funds to your account, and manage auto-recharge settings. diff --git a/windows/application-management/app-v/appv-install-the-management-server-on-a-standalone-computer.md b/windows/application-management/app-v/appv-install-the-management-server-on-a-standalone-computer.md index 2da4a3b2f6..5a78399b06 100644 --- a/windows/application-management/app-v/appv-install-the-management-server-on-a-standalone-computer.md +++ b/windows/application-management/app-v/appv-install-the-management-server-on-a-standalone-computer.md @@ -16,7 +16,7 @@ To install the management server on a standalone computer and connect it to the 1. Copy the App-V server installation files to the computer on which you want to install it on. To start the App-V server installation, run **appv\_server\_setup.exe** as an administrator, then select **Install**. 2. On the **Getting Started** page, review and accept the license terms, then select **Next**. -3. On the **Use Microsoft Update to help keep your computer secure and up-to-date** page, to enable Microsoft Udpate, select **Use Microsoft Update when I check for updates (recommended)**. To disable Microsoft Update, select **I don’t want to use Microsoft Update**, then select **Next**. +3. On the **Use Microsoft Update to help keep your computer secure and up-to-date** page, to enable Microsoft Update, select **Use Microsoft Update when I check for updates (recommended)**. To disable Microsoft Update, select **I don’t want to use Microsoft Update**, then select **Next**. 4. On the **Feature Selection** page, select the **Management Server** checkbox, then select **Next**. 5. On the **Installation Location** page, accept the default location, then select **Next**. 6. On the **Configure Existing Management Database** page, select **Use a remote SQL Server**, then enter the computer running Microsoft SQL's machine name, such as ```SqlServerMachine```. diff --git a/windows/deployment/planning/windows-10-enterprise-faq-itpro.md b/windows/deployment/planning/windows-10-enterprise-faq-itpro.md index b79237a3e1..7dcb96facc 100644 --- a/windows/deployment/planning/windows-10-enterprise-faq-itpro.md +++ b/windows/deployment/planning/windows-10-enterprise-faq-itpro.md @@ -1,7 +1,7 @@ --- title: Windows 10 Enterprise FAQ for IT pros (Windows 10) description: Get answers to common questions around compatibility, installation, and support for Windows 10 Enterprise. -keywords: Windows 10 Enterprise, download, system requirements, drivers, appcompat, manage udpates, Windows as a service, servicing channels, deployment tools +keywords: Windows 10 Enterprise, download, system requirements, drivers, appcompat, manage updates, Windows as a service, servicing channels, deployment tools ms.prod: w10 ms.mktglfcycl: plan ms.localizationpriority: medium From 3b7ea1af46558ac3ee41c58cee4f664f65e6e6bc Mon Sep 17 00:00:00 2001 From: dhellstern Date: Thu, 22 Nov 2018 14:29:39 -0800 Subject: [PATCH 17/24] typo: aa -> a --- windows/deployment/update/waas-servicing-differences.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/windows/deployment/update/waas-servicing-differences.md b/windows/deployment/update/waas-servicing-differences.md index 91ff222523..cb55ad0bc9 100644 --- a/windows/deployment/update/waas-servicing-differences.md +++ b/windows/deployment/update/waas-servicing-differences.md @@ -51,7 +51,7 @@ This cumulative update model for Windows 10 has helped provide the Windows ecosy - Windows 7 and other legacy operating systems have cumulative updates that operate differently than in Windows 10 (see next section). ## Windows 7 and legacy OS versions -While Windows 10 updates could have been controlled as cumulative from "Day 1," the legacy OS ecosystem for both client and server was highly fragmented. Recognizing the challenges of update quality in aa fragmented environment, we moved Windows 7 to a cumulative update model in October 2016. +While Windows 10 updates could have been controlled as cumulative from "Day 1," the legacy OS ecosystem for both client and server was highly fragmented. Recognizing the challenges of update quality in a fragmented environment, we moved Windows 7 to a cumulative update model in October 2016. Customers saw the LCU model used for Windows 10 as having packages that were too large and represented too much of a change for legacy operating systems, so a different model was implemented. Windows instead offered two cumulative package types for all legacy operating systems: Monthly Rollups and Security-only updates. @@ -103,4 +103,4 @@ In closing, I hope this overview of the update model across current and legacy W - [Simplified servicing for Windows 7 and Windows 8.1: the latest improvements](https://techcommunity.microsoft.com/t5/Windows-Blog-Archive/Simplified-servicing-for-Windows-7-and-Windows-8-1-the-latest/ba-p/166798) - [Windows Server 2008 SP2 servicing changes](https://cloudblogs.microsoft.com/windowsserver/2018/06/12/windows-server-2008-sp2-servicing-changes/) - [Windows 10 update servicing cadence](https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-10-update-servicing-cadence/ba-p/222376) -- [Windows 7 servicing stack updates: managing change and appreciating cumulative updates](https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-7-servicing-stack-updates-managing-change-and/ba-p/260434) \ No newline at end of file +- [Windows 7 servicing stack updates: managing change and appreciating cumulative updates](https://techcommunity.microsoft.com/t5/Windows-IT-Pro-Blog/Windows-7-servicing-stack-updates-managing-change-and/ba-p/260434) From 6b726a398e0f90988747cbe26efd71c2d43c1b5f Mon Sep 17 00:00:00 2001 From: Dante Stancato <45296507+dantecit0@users.noreply.github.com> Date: Fri, 23 Nov 2018 15:37:59 -0300 Subject: [PATCH 18/24] Added Domain for Proxy Config Added domain "*.s-microsoft.com" which seems to be related to download images for store apps. Here are some packets showing that: 4498 561 14:29:36 12/11/2018 0.0010884 (4) 1.2.3.4 5.6.7.8 HTTP HTTP:Request, GET http://store-images.s-microsoft.com/image/apps.49508.13510798883386282.fec616b7-7806-45b7-9ad7-c72ca, Query:background=&foreground=%2300000033&mode=letterbox&w=300&h=300 5053 570 14:29:36 12/11/2018 0.2510771 (4) 1.2.3.4 5.6.7.8 HTTP HTTP:Request, GET http://store-images.s-microsoft.com/image/apps.61587.14094456225993959.9e5ac5ea-d493-41b8-a022-670c0, Query:background=%23222222&foreground=%2300000033&mode=letterbox&w=150&h=150 --- store-for-business/prerequisites-microsoft-store-for-business.md | 1 + 1 file changed, 1 insertion(+) diff --git a/store-for-business/prerequisites-microsoft-store-for-business.md b/store-for-business/prerequisites-microsoft-store-for-business.md index d0c8a17014..618205cdd5 100644 --- a/store-for-business/prerequisites-microsoft-store-for-business.md +++ b/store-for-business/prerequisites-microsoft-store-for-business.md @@ -56,6 +56,7 @@ If your organization restricts computers on your network from connecting to the - windowsphone.com - \*.wns.windows.com - \*.microsoft.com +- \*.s-microsoft.com - www.msftncsi.com (prior to Windows 10, version 1607) - www.msftconnecttest.com/connecttest.txt (replaces www.msftncsi.com starting with Windows 10, version 1607) From 2aebb29b2f866c95c2bcca5169b26e7c01404b9e Mon Sep 17 00:00:00 2001 From: mijeffer Date: Fri, 23 Nov 2018 11:18:54 -0800 Subject: [PATCH 19/24] Adding image of partner acceptance Trying to add an image of partner acceptance and fixing minor grammatical changes. Trudy, I'll send you the image out-of-band if I can't find out how to upload it --- .../work-with-partner-microsoft-store-business.md | 9 ++++++--- 1 file changed, 6 insertions(+), 3 deletions(-) diff --git a/store-for-business/work-with-partner-microsoft-store-business.md b/store-for-business/work-with-partner-microsoft-store-business.md index f364728d57..c817dea96e 100644 --- a/store-for-business/work-with-partner-microsoft-store-business.md +++ b/store-for-business/work-with-partner-microsoft-store-business.md @@ -20,7 +20,7 @@ The process goes like this: - Admins find and contact a solution provider using **Find a solution provider** in Microsoft Store for Business. - Solution providers send a request from Partner center to customers to become their solution provider. - Customers accept the invitation in Microsoft Store for Business and start working with the solution provider. -- Customers can manage setting for the relationship with Partner in Microsoft Store for Business. +- Customers can manage settings for the relationship with Partner in Microsoft Store for Business. ## What can a solution provider do for my organization or school? @@ -59,8 +59,11 @@ The solution provider will get in touch with you. You'll have a chance to learn Once you've found a solution provider and decided to work with them, they'll send you an invitation to work together from Partner Center. In Microsoft Store for Business or Education, you'll need to accept the invitation. After that, you can manage their permissions. **To accept a solution provider invitation** -1. **Follow email link** - You'll receive an email with a link accept the solution provider invitation. The link will take you to Microsoft Store for Business or Education. +1. **Follow email link** - You'll receive an email with a link accept the solution provider invitation from your solution provider. The link will take you to Microsoft Store for Business or Education. 2. **Accept invitation** - On **Accept Partner Invitation**, select **Authorize** to accept the invitation, accept terms of the Microsoft Cloud Agreement, and start working with the solution provider. + +![Image shows accepting an invitation from a solution provider in Microsoft Store for Business.](images/msft-accept-partner.png) + ## Delegate admin privileges @@ -76,4 +79,4 @@ If you delegate admin privileges to a solution provider, you can remove that lat 3. Choose the Partner you want to manage. 4. Select **Remove Delegated Permissions**. -The solution provider will still be able to work with you, for example, as a Reseller. \ No newline at end of file +The solution provider will still be able to work with you, for example, as a Reseller. From d4508c44b275fde22014198eb09874a25b181163 Mon Sep 17 00:00:00 2001 From: Jeanie Decker Date: Mon, 26 Nov 2018 07:30:19 -0800 Subject: [PATCH 20/24] Update advanced-troubleshooting-windows-freeze-issue Add edits --- ...anced-troubleshooting-windows-freeze-issue | 65 +++++++++---------- 1 file changed, 32 insertions(+), 33 deletions(-) diff --git a/windows/client-management/advanced-troubleshooting-windows-freeze-issue b/windows/client-management/advanced-troubleshooting-windows-freeze-issue index 17f7fa271a..4c3115e2f7 100644 --- a/windows/client-management/advanced-troubleshooting-windows-freeze-issue +++ b/windows/client-management/advanced-troubleshooting-windows-freeze-issue @@ -1,6 +1,6 @@ --- -title: Advanced Troubleshoot Windows-based computer freeze issues -description: Learn how to troublehsoot computer hand or freeze issues +title: Advanced troubleshooting for Windows-based computer freeze issues +description: Learn how to troubleshoot computer freeze issues. ms.prod: w10 ms.mktglfcycl: ms.sitesec: library @@ -8,10 +8,10 @@ ms.topic: troubleshooting author: kaushika-msft ms.localizationpriority: medium ms.author: elizapo -ms.date: +ms.date: 11/26/2018 --- -# Troubleshoot Windows-based computer freeze issues +# Advanced troubleshooting for Windows-based computer freeze issues This article describes how to troubleshoot freeze issues on Windows-based computers and servers. It also provides methods for collecting data that will help administrators or software developers diagnose, identify, and fix these issues. @@ -22,8 +22,8 @@ This article describes how to troubleshoot freeze issues on Windows-based comput * Which computer is freezing? (Example: The impacted computer is a physical server, virtual server, and so on.) * What operation was being performed when the freezes occurred? (Example: This issue occurs when you shut down GUI, perform one or more operations, and so on.) -* How often do the errors occur? (Example: This issue occurs every night at 7 o'clock, every day around 7pm, and so on.) -* On how many computers does this occur? (Example: All computers, only one computer, or 10computers, and so on.) +* How often do the errors occur? (Example: This issue occurs every night at 7 PM, every day around 7 AM, and so on.) +* On how many computers does this occur? (Example: All computers, only one computer, 10 computers, and so on.) ## Troubleshoot the freeze issues @@ -45,13 +45,13 @@ If the physical computer or the virtual machine is still freezing, use one or mo * Try to use Remote Admin tools such as Computer Management, remote Server Manager, and Wmimgmt.msc. -### For the computer that has run out of a frozen state +### For the computer that is no longer frozen If the physical computer or virtual machine froze but is now running in a good state, use one or more of the following methods for troubleshooting. #### For a physical computer -* Review the System and Application logs from the computer that is having the issue. You can start by using the following event IDs: +* Review the System and Application logs from the computer that is having the issue. * Generate a System Diagnostics report by running the perfmon /report command. @@ -72,18 +72,18 @@ To collect data for a server freeze, check the following table, and use one or m |Computer type and state |Data collection method | |-------------------------|--------------------| |A physical computer that's running in a frozen state|[Use a memory dump file to collect data](#use-memory-dump-to-collect-data-for-the-physical-computer-thats-running-in-a-frozen-state). Or use method 2, 3, or 4. These methods are listed later in this section.| -|A physical computer that has run out of a frozen state|Use method 1, 2, 3, or 4. These methods are listed later in this section. And [use Pool Monitor to collect data](#use-pool-monitor-to-collect-data-for-the-physical-computer-that-has-run-out-of-a-frozen-state).| +|A physical computer that is no longer frozen|Use method 1, 2, 3, or 4. These methods are listed later in this section. And [use Pool Monitor to collect data](#use-pool-monitor-to-collect-data-for-the-physical-computer-that-is-no-longer-frozen).| |A virtual machine that's running in a frozen state|Hyper-V or VMware: [Use a memory dump file to collect data for the virtual machine that's running in a frozen state](#use-memory-dump-to-collect-data-for-the-virtual-machine-thats-running-in-a-frozen-state).
    XenServer: Use method 1, 2, 3, or 4. These methods are listed later in this section.| -|A virtual machine that has run out of a frozen state|Use method 1, 2, 3, or 4. These methods are listed later in this section.| +|A virtual machine that is no longer frozen|Use method 1, 2, 3, or 4. These methods are listed later in this section.| -#### Method 1: Memory Dump +#### Method 1: Memory dump > [!Note] -> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/en-us/help/322756) in case problems occur. - +> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/help/322756) in case problems occur. + A complete memory dump file records all the contents of system memory when the computer stops unexpectedly. A complete memory dump file may contain data from processes that were running when the memory dump file was collected. -If the computer has run out of a frozen state and now is running in a good state, use the following steps to enable memory dump so that you can collect memory dump when the freeze issue occurs again. If the virtual machine is still running in a frozen state, use the following steps to enable and collect memory dump. +If the computer is no longer frozen and now is running in a good state, use the following steps to enable memory dump so that you can collect memory dump when the freeze issue occurs again. If the virtual machine is still running in a frozen state, use the following steps to enable and collect memory dump. > [!Note] > If you have a restart feature that is enabled on the computer, such as the Automatic System Restart (ASR) feature in Compaq computers, disable it. This setting is usually found in the BIOS. With this feature enabled, if the BIOS doesn't detect a heartbeat from the operating system, it will restart the computer. The restart can interrupt the dump process. @@ -111,14 +111,14 @@ If the computer has run out of a frozen state and now is running in a good state 2. Enable the CrashOnCtrlScroll registry value to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: 1. Go to Registry Editor, and then locate the following registry keys: - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters** - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters** + * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters` + * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters` 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: - Value Name: CrashOnCtrlScroll - Data Type: REG_DWORD - Value: 1 + **Value Name**: `CrashOnCtrlScroll` + **Data Type**: `REG_DWORD` + **Value**: `1` 3. Exit Registry Editor. @@ -126,12 +126,12 @@ If the computer has run out of a frozen state and now is running in a good state 3. On some physical computers, you may generate a nonmakeable interruption (NMI) from the Web Interface feature (such as DRAC, iLo, and RSA). However, by default, this setting will stop the system without creating a memory dump. - To allow the operating system to generate a memory dump file at an NMI interruption, set the value of the [NMICrashDump](https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc783271(v=ws.10)) registry entry to 1 (REG_DWORD). Then, restart the computer to apply this change. + To allow the operating system to generate a memory dump file at an NMI interruption, set the value of the [NMICrashDump](https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc783271(v=ws.10)) registry entry to `1` (REG_DWORD). Then, restart the computer to apply this change. > [!Note] > This is applicable only for Windows 7, Windows Server 2008 R2, and earlier versions of Windows. For Windows 8 Windows Server 2012, and later versions of Windows, the NMICrashDump registry key is no longer required, and an NMI interruption will result in [a Stop error that follows a memory dump data collection](https://support.microsoft.com/help/2750146). -4. When the computer exhibits the problem, hold down the right-side Ctrl key, and press the Scroll Lock key two times to generate a memory dump file. +4. When the computer exhibits the problem, hold down the right **Ctrl** key, and press the **Scroll Lock** key two times to generate a memory dump file. > [!Note] > By default, the dump file is located in the following path:
    @@ -147,7 +147,7 @@ Learn how to use Dumpchk.exe to check your dump files #### Method 3: Performance Monitor -You can use Windows Performance Monitor to examine how programs that you run affect your computer's performance, both in real time and by collecting log data for later analysis. To create performance counter and event trace log collections on local and remote systems, at a command prompt that's running as administrator, run the following commands: +You can use Windows Performance Monitor to examine how programs that you run affect your computer's performance, both in real time and by collecting log data for later analysis. To create performance counter and event trace log collections on local and remote systems, run the following commands in a command prompt as administrator: ```cmd Logman create counter LOGNAME_Long -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:05:00 @@ -179,7 +179,7 @@ The Performance Monitor log is located in the path: C:\PERFLOGS #### Use memory dump to collect data for the physical computer that's running in a frozen state > [!Warning] -> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/en-us/help/322756) in case problems occur. +> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/help/322756) in case problems occur. If the physical computer is still running in a frozen state, follow these steps to enable and collect memory dump: @@ -195,10 +195,9 @@ If the physical computer is still running in a frozen state, follow these steps 2. From a remote computer that is preferably in the same network and subnet, go to **Registry Editor** \> **Connect Network Registry**. Then, connect to the concerned computer, and verify the following settings: * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\CrashDumpEnabled** - Make sure that the [CrashDumpEnabled](https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-2000-server/cc976050(v=technet.10)) registry entry is 1. - + Make sure that the [CrashDumpEnabled](https://docs.microsoft.com/previous-versions/windows/it-pro/windows-2000-server/cc976050(v=technet.10)) registry entry is `1`. * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\NMICrashDump** - On some physical servers, if the NMICrashDump registry entry exists and its value is 1, you may take advantage of the NMI from the remote management capabilities (such as DRAC, iLo, and RSA). + On some physical servers, if the NMICrashDump registry entry exists and its value is `1`, you may take advantage of the NMI from the remote management capabilities (such as DRAC, iLo, and RSA). * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagingFiles and ExistingPageFiles** If the value of the **Pagefile** registry entry is system managed, the size won't be reflected in the registry (Example value: ?:\pagefile.sys). @@ -209,7 +208,7 @@ If the physical computer is still running in a frozen state, follow these steps 3. Make sure that there's a paging file (pagefile.sys) on the system drive of the computer, and it's at least 100 MB over the installed RAM. - 4. Make sure that there's more free up space on the hard disk drives of the computer than there's physical RAM. + 4. Make sure that there's more free space on the hard disk drives of the computer than there is physical RAM. 2. Enable the **CrashOnCtrlScroll** registry value on the computer to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: @@ -219,20 +218,20 @@ If the physical computer is still running in a frozen state, follow these steps 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: - Value Name: CrashOnCtrlScroll - Data Type: REG_DWORD - Value: 1 + **Value Name**: `CrashOnCtrlScroll` + **Data Type**: `REG_DWORD` + **Value**: `1` 3. Exit Registry Editor. 4. Restart the computer. -3. When the computer exhibits the problem, hold down the right-side CTRL key, and press the Scroll Lock key two times to generate a memory dump. +3. When the computer exhibits the problem, hold down the right **CTRL** key, and press the **Scroll Lock** key two times to generate a memory dump. > [!Note] > By default, the dump file is located in the path: %SystemRoot%\MEMORY.DMP -#### Use Pool Monitor to collect data for the physical computer that has run out of a frozen state +#### Use Pool Monitor to collect data for the physical computer that is no longer frozen Pool Monitor shows you the number of allocations and outstanding bytes of allocation by type of pool and the tag that is passed into calls of ExAllocatePoolWithTag. @@ -244,7 +243,7 @@ Use the one of the following methods for the application on which the virtual ma ##### Microsoft Hyper-V -If the virtual machine is running Windows 8, Windows Server 2012, or a later version of Windows on Microsoft Hyper-V Server 2012, you can use the built-in NMI feature through a [Debug-VM](https://docs.microsoft.com/en-us/previous-versions/windows/powershell-scripting/dn464280(v=wps.630)) cmdlet to debug and get a memory dump. +If the virtual machine is running Windows 8, Windows Server 2012, or a later version of Windows on Microsoft Hyper-V Server 2012, you can use the built-in NMI feature through a [Debug-VM](https://docs.microsoft.com/previous-versions/windows/powershell-scripting/dn464280(v=wps.630)) cmdlet to debug and get a memory dump. To debug the virtual machines on Hyper-V, run the following cmdlet in Windows PowerShell: From 7a43a8d6a751dbe6cff8e79bbe4c9cd85716febf Mon Sep 17 00:00:00 2001 From: Jeanie Decker Date: Mon, 26 Nov 2018 07:48:51 -0800 Subject: [PATCH 21/24] Revert "Creating new on hang issue" --- ...anced-troubleshooting-windows-freeze-issue | 271 ------------------ 1 file changed, 271 deletions(-) delete mode 100644 windows/client-management/advanced-troubleshooting-windows-freeze-issue diff --git a/windows/client-management/advanced-troubleshooting-windows-freeze-issue b/windows/client-management/advanced-troubleshooting-windows-freeze-issue deleted file mode 100644 index 4c3115e2f7..0000000000 --- a/windows/client-management/advanced-troubleshooting-windows-freeze-issue +++ /dev/null @@ -1,271 +0,0 @@ ---- -title: Advanced troubleshooting for Windows-based computer freeze issues -description: Learn how to troubleshoot computer freeze issues. -ms.prod: w10 -ms.mktglfcycl: -ms.sitesec: library -ms.topic: troubleshooting -author: kaushika-msft -ms.localizationpriority: medium -ms.author: elizapo -ms.date: 11/26/2018 ---- - -# Advanced troubleshooting for Windows-based computer freeze issues - -This article describes how to troubleshoot freeze issues on Windows-based computers and servers. It also provides methods for collecting data that will help administrators or software developers diagnose, identify, and fix these issues. - -> [!Note] -> The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. - -## Identify the problem - -* Which computer is freezing? (Example: The impacted computer is a physical server, virtual server, and so on.) -* What operation was being performed when the freezes occurred? (Example: This issue occurs when you shut down GUI, perform one or more operations, and so on.) -* How often do the errors occur? (Example: This issue occurs every night at 7 PM, every day around 7 AM, and so on.) -* On how many computers does this occur? (Example: All computers, only one computer, 10 computers, and so on.) - -## Troubleshoot the freeze issues - -To troubleshoot the freeze issues, check the current status of your computer, and follow one of the following methods. - -### For the computer that's still running in a frozen state - -If the physical computer or the virtual machine is still freezing, use one or more of the following methods for troubleshooting: - -* Try to access the computer through Remote Desktop, Citrix, and so on. - -* Use the domain account or local administrator account to log on the computer by using one of the Remote Physical Console Access features, such as Dell Remote Access Card (DRAC), HP Integrated Lights-Out (iLo), or IBM Remote supervisor adapter (RSA). - -* Test ping to the computer. Packet dropping and high network latency may be observed. - -* Access administrative shares (\\\\**ServerName**\\c$). - -* Press Ctrl + Alt + Delete command and check response. - -* Try to use Remote Admin tools such as Computer Management, remote Server Manager, and Wmimgmt.msc. - -### For the computer that is no longer frozen - -If the physical computer or virtual machine froze but is now running in a good state, use one or more of the following methods for troubleshooting. - -#### For a physical computer - -* Review the System and Application logs from the computer that is having the issue. - -* Generate a System Diagnostics report by running the perfmon /report command. - -#### For a virtual machine - -* Review the System and Application logs from the computer that is having the issue. - -* Generate a System Diagnostics report by running the perfmon /report command. - -* Check history in virtual management monitoring tools. - -## More Information - -### Collect data for the freeze issues - -To collect data for a server freeze, check the following table, and use one or more of the suggested methods. - -|Computer type and state |Data collection method | -|-------------------------|--------------------| -|A physical computer that's running in a frozen state|[Use a memory dump file to collect data](#use-memory-dump-to-collect-data-for-the-physical-computer-thats-running-in-a-frozen-state). Or use method 2, 3, or 4. These methods are listed later in this section.| -|A physical computer that is no longer frozen|Use method 1, 2, 3, or 4. These methods are listed later in this section. And [use Pool Monitor to collect data](#use-pool-monitor-to-collect-data-for-the-physical-computer-that-is-no-longer-frozen).| -|A virtual machine that's running in a frozen state|Hyper-V or VMware: [Use a memory dump file to collect data for the virtual machine that's running in a frozen state](#use-memory-dump-to-collect-data-for-the-virtual-machine-thats-running-in-a-frozen-state).
    XenServer: Use method 1, 2, 3, or 4. These methods are listed later in this section.| -|A virtual machine that is no longer frozen|Use method 1, 2, 3, or 4. These methods are listed later in this section.| - -#### Method 1: Memory dump - -> [!Note] -> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/help/322756) in case problems occur. - -A complete memory dump file records all the contents of system memory when the computer stops unexpectedly. A complete memory dump file may contain data from processes that were running when the memory dump file was collected. - -If the computer is no longer frozen and now is running in a good state, use the following steps to enable memory dump so that you can collect memory dump when the freeze issue occurs again. If the virtual machine is still running in a frozen state, use the following steps to enable and collect memory dump. - -> [!Note] -> If you have a restart feature that is enabled on the computer, such as the Automatic System Restart (ASR) feature in Compaq computers, disable it. This setting is usually found in the BIOS. With this feature enabled, if the BIOS doesn't detect a heartbeat from the operating system, it will restart the computer. The restart can interrupt the dump process. - - -1. Make sure that the computer is set up to get a complete memory dump file. To do this, follow these steps: - - 1. Go to **System Properties** \> **Advanced** \> **Settings** in **Performance** \> **Advanced**, and then check or change the virtual memory by clicking **Change**. - - 2. Go back to **System Properties** \> **Advanced** \> **Settings** in **Startup and Recovery**. - - 3. In the **Write Debugging Information** section, select **Complete Memory Dump**. - - > [!Note] - > For Windows versions that are earlier than Windows 8 or Windows Server 2012, the Complete Memory Dump type isn't available in the GUI. You have to change it in Registry Editor. To do this, change the value of the following **CrashDumpEnabled** registry entry to **1** (REG_DWORD):**HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\CrashDumpEnabled** - - 4. Select **Overwrite any existing file**. - - 5. Make sure that there's a paging file (pagefile.sys) on the system drive and that it’s at least 100 megabytes (MB) over the installed RAM (Initial and Maximum Size). - - Additionally, you can use the workaround for [space limitations on the system drive in Windows Vista or Windows Server 2008](#space-limitations-on-the-system-drive-on-windows-vista-and-windows-server-2008). - - 6. Make sure that there's more freed-up space on the hard disk drives than there is physical RAM. - -2. Enable the CrashOnCtrlScroll registry value to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: - - 1. Go to Registry Editor, and then locate the following registry keys: - * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters` - * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters` - - 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: - - **Value Name**: `CrashOnCtrlScroll` - **Data Type**: `REG_DWORD` - **Value**: `1` - - 3. Exit Registry Editor. - - 4. Restart the computer. - -3. On some physical computers, you may generate a nonmakeable interruption (NMI) from the Web Interface feature (such as DRAC, iLo, and RSA). However, by default, this setting will stop the system without creating a memory dump. - - To allow the operating system to generate a memory dump file at an NMI interruption, set the value of the [NMICrashDump](https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc783271(v=ws.10)) registry entry to `1` (REG_DWORD). Then, restart the computer to apply this change. - - > [!Note] - > This is applicable only for Windows 7, Windows Server 2008 R2, and earlier versions of Windows. For Windows 8 Windows Server 2012, and later versions of Windows, the NMICrashDump registry key is no longer required, and an NMI interruption will result in [a Stop error that follows a memory dump data collection](https://support.microsoft.com/help/2750146). - -4. When the computer exhibits the problem, hold down the right **Ctrl** key, and press the **Scroll Lock** key two times to generate a memory dump file. - - > [!Note] - > By default, the dump file is located in the following path:
    - > %SystemRoot%\MEMORY.DMP - -#### Method 2: Data sanity check - -Use the Dump Check Utility (Dumpchk.exe) to read a memory dump file or verify that the file was created correctly. You can download Dumpchk from the **Debugging tools for Windows** from the Windows Software Development Kit (SDK). - -Learn how to use Dumpchk.exe to check your dump files -> [!video https://www.youtube-nocookie.com/embed/xN7tOfgNKag] - - -#### Method 3: Performance Monitor - -You can use Windows Performance Monitor to examine how programs that you run affect your computer's performance, both in real time and by collecting log data for later analysis. To create performance counter and event trace log collections on local and remote systems, run the following commands in a command prompt as administrator: - -```cmd -Logman create counter LOGNAME_Long -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:05:00 -``` - -```cmd -Logman create counter LOGNAME_Short -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:00:10 -``` - -Then, you can start or stop the log by running the following commands: - -```cmd -logman start LOGNAME_Long / LOGNAME_Short -logman stop LOGNAME_Long / LOGNAME_Short -``` - -The Performance Monitor log is located in the path: C:\PERFLOGS - -#### Method 4: Microsoft Support Diagnostics - -1. In the search box of the [Microsoft Support Diagnostics Self-Help Portal](https://home.diagnostics.support.microsoft.com/selfhelp), type Windows Performance Diagnostic. - -2. In the search results, select **Windows Performance Diagnostic**, and then click **Create**. - -3. Follow the steps of the diagnostic. - -### Additional methods to collect data - -#### Use memory dump to collect data for the physical computer that's running in a frozen state - -> [!Warning] -> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/help/322756) in case problems occur. - -If the physical computer is still running in a frozen state, follow these steps to enable and collect memory dump: - -1. Make sure that the computer is set up to get a complete memory dump file and that you can access it through the network. To do this, follow these steps: - - > [!Note] - > If it isn't possible to access the affected computer through the network, try to generate a memory dump file through NMI interruption. The result of the action may not collect a memory dump file if some of the following settings aren't qualified. - - 1. Try to access the desktop of the computer by any means. - - > [!Note] - > In case accessing the operating system isn't possible, try to access Registry Editor on the computer remotely in order to check the type of memory dump file and page file with which the computer is currently configured. - - 2. From a remote computer that is preferably in the same network and subnet, go to **Registry Editor** \> **Connect Network Registry**. Then, connect to the concerned computer, and verify the following settings: - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\CrashDumpEnabled** - Make sure that the [CrashDumpEnabled](https://docs.microsoft.com/previous-versions/windows/it-pro/windows-2000-server/cc976050(v=technet.10)) registry entry is `1`. - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\NMICrashDump** - On some physical servers, if the NMICrashDump registry entry exists and its value is `1`, you may take advantage of the NMI from the remote management capabilities (such as DRAC, iLo, and RSA). - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagingFiles and ExistingPageFiles** - If the value of the **Pagefile** registry entry is system managed, the size won't be reflected in the registry (Example value: ?:\pagefile.sys). - - If the page file is customized, the size will be reflected in the registry, such as ‘?:\pagefile.sys 1024 1124’ where 1024 is the initial size and 1124 is the max size. - - > [!Note] - > If the size isn't reflected in the Registry, try to access an Administrative share where the page file is located (such as \\\\**ServerName**\C$). - - 3. Make sure that there's a paging file (pagefile.sys) on the system drive of the computer, and it's at least 100 MB over the installed RAM. - - 4. Make sure that there's more free space on the hard disk drives of the computer than there is physical RAM. - -2. Enable the **CrashOnCtrlScroll** registry value on the computer to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: - - 1. From a remote computer preferably in the same network and subnet, go to Registry Editor \> Connect Network Registry. Connect to the concerned computer and locate the following registry keys: - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters** - * **HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters** - - 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: - - **Value Name**: `CrashOnCtrlScroll` - **Data Type**: `REG_DWORD` - **Value**: `1` - - 3. Exit Registry Editor. - - 4. Restart the computer. - -3. When the computer exhibits the problem, hold down the right **CTRL** key, and press the **Scroll Lock** key two times to generate a memory dump. - - > [!Note] - > By default, the dump file is located in the path: %SystemRoot%\MEMORY.DMP - -#### Use Pool Monitor to collect data for the physical computer that is no longer frozen - -Pool Monitor shows you the number of allocations and outstanding bytes of allocation by type of pool and the tag that is passed into calls of ExAllocatePoolWithTag. - -Learn [how to use Pool Monitor](https://support.microsoft.com/help/177415) and how to [use the data to troubleshoot pool leaks](http://blogs.technet.com/b/markrussinovich/archive/2009/03/26/3211216.aspx). - -#### Use memory dump to collect data for the virtual machine that's running in a frozen state - -Use the one of the following methods for the application on which the virtual machine is running. - -##### Microsoft Hyper-V - -If the virtual machine is running Windows 8, Windows Server 2012, or a later version of Windows on Microsoft Hyper-V Server 2012, you can use the built-in NMI feature through a [Debug-VM](https://docs.microsoft.com/previous-versions/windows/powershell-scripting/dn464280(v=wps.630)) cmdlet to debug and get a memory dump. - -To debug the virtual machines on Hyper-V, run the following cmdlet in Windows PowerShell: - -```powershell -Debug-VM -Name "VM Name" -InjectNonMaskableInterrupt -ComputerName Hostname -``` - -> [!Note] -> This method is applicable only to Windows 8, Windows Server 2012, and later versions of Windows virtual machines. For the earlier versions of Windows, see methods 1 through 4 that are described earlier in this section. - -##### VMware - -You can use VMware Snapshots or suspend state and extract a memory dump file equivalent to a complete memory dump file. By using [Checkpoint To Core Tool (vmss2core)](https://labs.vmware.com/flings/vmss2core), you can convert both suspend (.vmss) and snapshot (.vmsn) state files to a dump file and then analyze the file by using the standard Windows debugging tools. - -##### Citrix XenServer - -The memory dump process occurs by pressing the RIGHT CTRL + SCROLL LOCK + SCROLL LOCK keyboard combination that's described in Method 1 and on [the Citrix site](http://support.citrix.com/article/ctx123177). - -## Space limitations on the system drive on Windows Vista and Windows Server 2008 - -On Windows Vista or Windows Server 2008, you may not have enough free disk space to generate a complete memory dump file on the system volume. There's a [hotfix](https://support.microsoft.com/help/957517) that allows for the data collection even though there isn't sufficient space on the system drive to store the memory dump file. - -Additionally, on Windows Vista and Windows Server 2008 Service Pack (SP2), there's a second option if the system drive doesn't have sufficient space. Namely, you can use the DedicatedDumpFile registry entry. To learn how to use the registry entry, see [New behavior in Windows Vista and Windows Server 2008](https://support.microsoft.com/help/969028). - -For more information, see [How to use the DedicatedDumpFile registry value to overcome space limitations on the system drive](http://blogs.msdn.com/b/ntdebugging/archive/2010/04/02/how-to-use-the-dedicateddumpfile-registry-value-to-overcome-space-limitations-on-the-system-drive-when-capturing-a-system-memory-dump.aspx). From e4e067524df8e63a2af80bfbcab3d7981da76b46 Mon Sep 17 00:00:00 2001 From: Justin Hall Date: Mon, 26 Nov 2018 10:27:22 -0800 Subject: [PATCH 22/24] removed missing png --- .../work-with-partner-microsoft-store-business.md | 5 +---- 1 file changed, 1 insertion(+), 4 deletions(-) diff --git a/store-for-business/work-with-partner-microsoft-store-business.md b/store-for-business/work-with-partner-microsoft-store-business.md index c817dea96e..2c009e72b7 100644 --- a/store-for-business/work-with-partner-microsoft-store-business.md +++ b/store-for-business/work-with-partner-microsoft-store-business.md @@ -61,10 +61,7 @@ Once you've found a solution provider and decided to work with them, they'll sen **To accept a solution provider invitation** 1. **Follow email link** - You'll receive an email with a link accept the solution provider invitation from your solution provider. The link will take you to Microsoft Store for Business or Education. 2. **Accept invitation** - On **Accept Partner Invitation**, select **Authorize** to accept the invitation, accept terms of the Microsoft Cloud Agreement, and start working with the solution provider. - -![Image shows accepting an invitation from a solution provider in Microsoft Store for Business.](images/msft-accept-partner.png) - - + ## Delegate admin privileges Depending on the request made by the solution provider, part of accepting the invitation will include agreeing to give delegated admin privileges to the solution provider. This will happen when the solution provider request includes acting as a delegated administrator. For more information, see [Delegated admin privileges in Azure AD](https://docs.microsoft.com/partner-center/customers_revoke_admin_privileges#delegated-admin-privileges-in-azure-ad). From 139af4005f73187e847beec5f1f23330c913b238 Mon Sep 17 00:00:00 2001 From: Jeanie Decker Date: Mon, 26 Nov 2018 18:59:14 +0000 Subject: [PATCH 23/24] Merged PR 12983: new topic and changes --- devices/hololens/hololens-encryption.md | 35 +-- devices/hololens/hololens-whats-new.md | 2 +- .../surface-diagnostic-toolkit-business.md | 2 +- ...surface-diagnostic-toolkit-desktop-mode.md | 2 +- .../images/msft-accept-partner.png | Bin 0 -> 114583 bytes windows/client-management/TOC.md | 1 + .../change-history-for-client-management.md | 6 + .../troubleshoot-windows-freeze.md | 287 ++++++++++++++++++ .../windows-version-search.md | 2 +- windows/deployment/deploy-whats-new.md | 2 +- windows/hub/index.md | 2 +- .../whats-new-windows-10-version-1803.md | 2 +- 12 files changed, 309 insertions(+), 34 deletions(-) create mode 100644 store-for-business/images/msft-accept-partner.png create mode 100644 windows/client-management/troubleshoot-windows-freeze.md diff --git a/devices/hololens/hololens-encryption.md b/devices/hololens/hololens-encryption.md index 8210e1f2fb..6c12c3254b 100644 --- a/devices/hololens/hololens-encryption.md +++ b/devices/hololens/hololens-encryption.md @@ -19,36 +19,17 @@ You can enable [Bitlocker device encryption](https://docs.microsoft.com/windows/ ## Enable device encryption using MDM -You can use your mobile device management (MDM) provider to apply a policy that requires device encryption. The policy used is the [Security/RequireDeviceEncryption setting](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-security#security-requiredeviceencryption) in the Policy CSP. +You can use your mobile device management (MDM) provider to apply a policy that requires device encryption. The policy used is the [Security/RequireDeviceEncryption setting](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-security#security-requiredeviceencryption) in the Policy CSP.) -In the following steps, Microsoft Intune is used as the example. For other MDM tools, see your MDM provider's documentation for instructions. +[See instructions for enabling device encryption using Microsoft Intune.](https://docs.microsoft.com/intune/compliance-policy-create-windows#windows-holographic-for-business) -1. Sign in to the [Microsoft Azure portal](https://portal.azure.com/). +For other MDM tools, see your MDM provider's documentation for instructions. If your MDM provider requires custom URI for device encryptionn, use the following configuration: -2. Use **Search** or go to **More services** to open the Intune blade. - -3. Go to **Device configuration > Profiles**, and select **Create profile**. - - ![Intune create profile option](images/encrypt-create-profile.png) - -4. Enter a name of your choice, select **Windows 10 and later** for the platform, select **Custom** for the profile type, and then select **Add**. - - ![Intune custom setting screen](images/encrypt-custom.png) - -5. In **Add Row OMA-URI Settings**, enter or select the following information: - - **Name**: a name of your choice - - **Description**: optional - - **OMA-URI**: `./Vendor/MSFT/Policy/Config/Security/RequireDeviceEncryption` - - **Data type**: integer - - **Value**: `1` - - ![Intune OMA-URI settings for encryption](images/encrypt-oma-uri.png) - -6. Select **OK**, select **OK**, and then select **Create**. The blade for the profile opens automatically. - -7. Select **Assignments** to assign the profile to a group. After you configure the assignment, select **Save**. - -![Intune profile assignment screen](images/encrypt-assign.png) +- **Name**: a name of your choice +- **Description**: optional +- **OMA-URI**: `./Vendor/MSFT/Policy/Config/Security/RequireDeviceEncryption` +- **Data type**: integer +- **Value**: `1` ## Enable device encryption using a provisioning package diff --git a/devices/hololens/hololens-whats-new.md b/devices/hololens/hololens-whats-new.md index 4648c8b5d9..0e17d81790 100644 --- a/devices/hololens/hololens-whats-new.md +++ b/devices/hololens/hololens-whats-new.md @@ -91,6 +91,6 @@ Windows 10, version 1803, is the first feature update to Windows Holographic for ## Additional resources - [Reset or recover your HoloLens](https://developer.microsoft.com/windows/mixed-reality/reset_or_recover_your_hololens) -- [Restart, rest, or recover HoloLens](https://support.microsoft.com/help/13452/hololens-restart-reset-or-recover-hololens) +- [Restart, reset, or recover HoloLens](https://support.microsoft.com/help/13452/hololens-restart-reset-or-recover-hololens) - [Manage devices running Windows Holographic with Microsoft Intune](https://docs.microsoft.com/intune/windows-holographic-for-business) diff --git a/devices/surface/surface-diagnostic-toolkit-business.md b/devices/surface/surface-diagnostic-toolkit-business.md index 5d59e6aa14..cfee97e804 100644 --- a/devices/surface/surface-diagnostic-toolkit-business.md +++ b/devices/surface/surface-diagnostic-toolkit-business.md @@ -64,7 +64,7 @@ To create an SDT package that you can distribute to users in your organization, **To install SDT in ADMINMODE:** -1. Sign into your Surface device using the Administrator account. +1. Sign in to your Surface device using the Administrator account. 2. Download SDT Windows Installer Package (.msi) from the [Surface Tools for IT download page](https://www.microsoft.com/download/details.aspx?id=46703) and copy it to a preferred location on your Surface device, such as Desktop. 3. Open a command prompt and enter: diff --git a/devices/surface/surface-diagnostic-toolkit-desktop-mode.md b/devices/surface/surface-diagnostic-toolkit-desktop-mode.md index 6420daacb2..ee76845656 100644 --- a/devices/surface/surface-diagnostic-toolkit-desktop-mode.md +++ b/devices/surface/surface-diagnostic-toolkit-desktop-mode.md @@ -63,7 +63,7 @@ For each test, if functionality does not work as expected and the user clicks ** 1. If the brightness successfully adjusts from 0-100 percent as expected, direct the user to click **Yes** and then click **Continue**. 2. If the brightness fails to adjust from 0-100 percent as expected, direct the user to click **No** and then click **Continue**. -3. Guide users through remaining tests as appropriate. When finished, SDT automatically provides a high-level summary of the report of the possible causes of any hardware issues along with guidance for resolution. +3. Guide users through remaining tests as appropriate. 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Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. + +## Identify the problem + +* Which computer is freezing? (Example: The impacted computer is a physical server, virtual server, and so on.) +* What operation was being performed when the freezes occurred? (Example: This issue occurs when you shut down GUI, perform one or more operations, and so on.) +* How often do the errors occur? (Example: This issue occurs every night at 7 PM, every day around 7 AM, and so on.) +* On how many computers does this occur? (Example: All computers, only one computer, 10 computers, and so on.) + +## Troubleshoot the freeze issues + +To troubleshoot the freeze issues, check the current status of your computer, and follow one of the following methods. + +### For the computer that's still running in a frozen state + +If the physical computer or the virtual machine is still freezing, use one or more of the following methods for troubleshooting: + +* Try to access the computer through Remote Desktop, Citrix, and so on. +* Use the domain account or local administrator account to log on the computer by using one of the Remote Physical Console Access features, such as Dell Remote Access Card (DRAC), HP Integrated Lights-Out (iLo), or IBM Remote supervisor adapter (RSA). +* Test ping to the computer. Packet dropping and high network latency may be observed. +* Access administrative shares (\\\\**ServerName**\\c$). +* Press Ctrl + Alt + Delete command and check response. +* Try to use Remote Admin tools such as Computer Management, remote Server Manager, and Wmimgmt.msc. + +### For the computer that is no longer frozen + +If the physical computer or virtual machine froze but is now running in a good state, use one or more of the following methods for troubleshooting. + +#### For a physical computer + +* Review the System and Application logs from the computer that is having the issue. Check the event logs for the relevant Event ID: + + - Application event log : Application Error (suggesting Crash or relevant System Process) + - System Event logs, Service Control Manager Error event IDs for Critical System Services + - Error Event IDs 2019/2020 with source Srv/Server + +* Generate a System Diagnostics report by running the perfmon /report command. + +#### For a virtual machine + +* Review the System and Application logs from the computer that is having the issue. +* Generate a System Diagnostics report by running the perfmon /report command. +* Check history in virtual management monitoring tools. + +## More Information + +### Collect data for the freeze issues + +To collect data for a server freeze, check the following table, and use one or more of the suggested methods. + +|Computer type and state |Data collection method | +|-------------------------|--------------------| +|A physical computer that's running in a frozen state|[Use a memory dump file to collect data](#use-memory-dump-to-collect-data-for-the-physical-computer-thats-running-in-a-frozen-state). Or use method 2, 3, or 4. These methods are listed later in this section.| +|A physical computer that is no longer frozen|Use method 1, 2, 3, or 4. These methods are listed later in this section. And [use Pool Monitor to collect data](#use-pool-monitor-to-collect-data-for-the-physical-computer-that-is-no-longer-frozen).| +|A virtual machine that's running in a frozen state|Hyper-V or VMware: [Use a memory dump file to collect data for the virtual machine that's running in a frozen state](#use-memory-dump-to-collect-data-for-the-virtual-machine-thats-running-in-a-frozen-state).
    XenServer: Use method 1, 2, 3, or 4. These methods are listed later in this section.| +|A virtual machine that is no longer frozen|Use method 1, 2, 3, or 4. These methods are listed later in this section.| + + +#### Method 1: Memory dump + +> [!Note] +> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/help/322756) in case problems occur. + +A complete memory dump file records all the contents of system memory when the computer stops unexpectedly. A complete memory dump file may contain data from processes that were running when the memory dump file was collected. + +If the computer is no longer frozen and now is running in a good state, use the following steps to enable memory dump so that you can collect memory dump when the freeze issue occurs again. If the virtual machine is still running in a frozen state, use the following steps to enable and collect memory dump. + +> [!Note] +> If you have a restart feature that is enabled on the computer, such as the Automatic System Restart (ASR) feature in Compaq computers, disable it. This setting is usually found in the BIOS. With this feature enabled, if the BIOS doesn't detect a heartbeat from the operating system, it will restart the computer. The restart can interrupt the dump process. + + +1. Make sure that the computer is set up to get a complete memory dump file. To do this, follow these steps: + + 1. Go to **Run** and enter `Sysdm.cpl`, and then press enter. + + 2. In **System Properties**, on the **Advanced** tab, select **Performance** \> **Settings** \> **Advanced**, and then check or change the virtual memory by clicking **Change**. + + 2. Go back to **System Properties** \> **Advanced** \> **Settings** in **Startup and Recovery**. + + 3. In the **Write Debugging Information** section, select **Complete Memory Dump**. + + > [!Note] + > For Windows versions that are earlier than Windows 8 or Windows Server 2012, the Complete Memory Dump type isn't available in the GUI. You have to change it in Registry Editor. To do this, change the value of the following **CrashDumpEnabled** registry entry to **1** (REG_DWORD): + > [!Note] + > This is applicable only for Windows 7, Windows Server 2008 R2, and earlier versions of Windows. For Windows 8 Windows Server 2012, and later versions of Windows, the NMICrashDump registry key is no longer required, and an NMI interruption will result in [a Stop error that follows a memory dump data collection](https://support.microsoft.com/help/2750146). + +4. When the computer exhibits the problem, hold down the right **Ctrl** key, and press the **Scroll Lock** key two times to generate a memory dump file. + + > [!Note] + > By default, the dump file is located in the following path:
    + > %SystemRoot%\MEMORY.DMP + + +#### Method 2: Data sanity check + +Use the Dump Check Utility (Dumpchk.exe) to read a memory dump file or verify that the file was created correctly. You can use the Microsoft DumpChk (Crash Dump File Checker) tool to verify that the memory dump files are not corrupted or invalid. + +- [Using DumpChk]( https://docs.microsoft.com/windows-hardware/drivers/debugger/dumpchk) +- [Download DumpCheck](https://developer.microsoft.com/windows/downloads/windows-10-sdk) + +Learn how to use Dumpchk.exe to check your dump files: + +> [!video https://www.youtube-nocookie.com/embed/xN7tOfgNKag] + + +#### Method 3: Performance Monitor + +You can use Windows Performance Monitor to examine how programs that you run affect your computer's performance, both in real time and by collecting log data for later analysis. To create performance counter and event trace log collections on local and remote systems, run the following commands in a command prompt as administrator: + +```cmd +Logman create counter LOGNAME_Long -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:05:00 +``` + +```cmd +Logman create counter LOGNAME_Short -u DOMAIN\USERNAME * -f bincirc -v mmddhhmm -max 500 -c "\\COMPUTERNAME\LogicalDisk(*)\*" "\\COMPUTERNAME\Memory\*" "\\COMPUTERNAME\Network Interface(*)\*" "\\COMPUTERNAME\Paging File(*)\*" "\\COMPUTERNAME\PhysicalDisk(*)\*" "\\COMPUTERNAME\Process(*)\*" "\\COMPUTERNAME\Redirector\*" "\\COMPUTERNAME\Server\*" "\\COMPUTERNAME\System\*" "\\COMPUTERNAME\Terminal Services\*" "\\COMPUTERNAME\Processor(*)\*" "\\COMPUTERNAME\Cache\*" -si 00:00:10 +``` + +Then, you can start or stop the log by running the following commands: + +```cmd +logman start LOGNAME_Long / LOGNAME_Short +logman stop LOGNAME_Long / LOGNAME_Short +``` + +The Performance Monitor log is located in the path: C:\PERFLOGS + +#### Method 4: Microsoft Support Diagnostics + +1. In the search box of the [Microsoft Support Diagnostics Self-Help Portal](https://home.diagnostics.support.microsoft.com/selfhelp), type Windows Performance Diagnostic. + +2. In the search results, select **Windows Performance Diagnostic**, and then click **Create**. + +3. Follow the steps of the diagnostic. + + +### Additional methods to collect data + +#### Use memory dump to collect data for the physical computer that's running in a frozen state + +> [!Warning] +> Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, [back up the registry for restoration](https://support.microsoft.com/help/322756) in case problems occur. + +If the physical computer is still running in a frozen state, follow these steps to enable and collect memory dump: + + +1. Make sure that the computer is set up to get a complete memory dump file and that you can access it through the network. To do this, follow these steps: + > [!Note] + > If it isn't possible to access the affected computer through the network, try to generate a memory dump file through NMI interruption. The result of the action may not collect a memory dump file if some of the following settings aren't qualified. + + 1. Try to access the desktop of the computer by any means. + + > [!Note] + > In case accessing the operating system isn't possible, try to access Registry Editor on the computer remotely in order to check the type of memory dump file and page file with which the computer is currently configured. + + 2. From a remote computer that is preferably in the same network and subnet, go to **Registry Editor** \> **Connect Network Registry**. Then, connect to the concerned computer, and verify the following settings: + + * ` `*HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\CrashDumpEnabled` + + Make sure that the [CrashDumpEnabled](https://docs.microsoft.com/previous-versions/windows/it-pro/windows-2000-server/cc976050(v=technet.10)) registry entry is `1`. + + * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl\NMICrashDump` + + On some physical servers, if the NMICrashDump registry entry exists and its value is `1`, you may take advantage of the NMI from the remote management capabilities (such as DRAC, iLo, and RSA). + + * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PagingFiles and ExistingPageFiles` + + If the value of the **Pagefile** registry entry is system managed, the size won't be reflected in the registry (Example value: ?:\pagefile.sys). + + If the page file is customized, the size will be reflected in the registry, such as ‘?:\pagefile.sys 1024 1124’ where 1024 is the initial size and 1124 is the max size. + + > [!Note] + > If the size isn't reflected in the Registry, try to access an Administrative share where the page file is located (such as \\\\**ServerName**\C$). + + 3. Make sure that there's a paging file (pagefile.sys) on the system drive of the computer, and it's at least 100 MB over the installed RAM. + + 4. Make sure that there's more free space on the hard disk drives of the computer than there is physical RAM. + +2. Enable the **CrashOnCtrlScroll** registry value on the computer to allow the system to generate a dump file by using the keyboard. To do this, follow these steps: + + 1. From a remote computer preferably in the same network and subnet, go to Registry Editor \> Connect Network Registry. Connect to the concerned computer and locate the following registry keys: + + * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters` + + * `HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters` + + 2. Create the following CrashOnCtrlScroll registry entry in the two registry keys: + + **Value Name**: `CrashOnCtrlScroll` + **Data Type**: `REG_DWORD` + **Value**: `1` + + 3. Exit Registry Editor. + + 4. Restart the computer. + +3. When the computer exhibits the problem, hold down the right **CTRL** key, and press the **Scroll Lock** key two times to generate a memory dump. + > [!Note] + > By default, the dump file is located in the path: %SystemRoot%\MEMORY.DMP + +#### Use Pool Monitor to collect data for the physical computer that is no longer frozen + +Pool Monitor shows you the number of allocations and outstanding bytes of allocation by type of pool and the tag that is passed into calls of ExAllocatePoolWithTag. + +Learn [how to use Pool Monitor](https://support.microsoft.com/help/177415) and how to [use the data to troubleshoot pool leaks](http://blogs.technet.com/b/markrussinovich/archive/2009/03/26/3211216.aspx). + +#### Use memory dump to collect data for the virtual machine that's running in a frozen state + +Use the one of the following methods for the application on which the virtual machine is running. + +##### Microsoft Hyper-V + +If the virtual machine is running Windows 8, Windows Server 2012, or a later version of Windows on Microsoft Hyper-V Server 2012, you can use the built-in NMI feature through a [Debug-VM](https://docs.microsoft.com/previous-versions/windows/powershell-scripting/dn464280(v=wps.630)) cmdlet to debug and get a memory dump. + +To debug the virtual machines on Hyper-V, run the following cmdlet in Windows PowerShell: + +```powershell +Debug-VM -Name "VM Name" -InjectNonMaskableInterrupt -ComputerName Hostname +``` + +> [!Note] +> This method is applicable only to Windows 8, Windows Server 2012, and later versions of Windows virtual machines. For the earlier versions of Windows, see methods 1 through 4 that are described earlier in this section. + +##### VMware + +You can use VMware Snapshots or suspend state and extract a memory dump file equivalent to a complete memory dump file. By using [Checkpoint To Core Tool (vmss2core)](https://labs.vmware.com/flings/vmss2core), you can convert both suspend (.vmss) and snapshot (.vmsn) state files to a dump file and then analyze the file by using the standard Windows debugging tools. + +##### Citrix XenServer + +The memory dump process occurs by pressing the RIGHT CTRL + SCROLL LOCK + SCROLL LOCK keyboard combination that's described in Method 1 and on [the Citrix site](http://support.citrix.com/article/ctx123177). + +## Space limitations on the system drive in Windows Server 2008 + +On Windows Server 2008, you may not have enough free disk space to generate a complete memory dump file on the system volume. There's a [hotfix](https://support.microsoft.com/help/957517) that allows for the data collection even though there isn't sufficient space on the system drive to store the memory dump file. + +Additionally, on Windows Server 2008 Service Pack (SP2), there's a second option if the system drive doesn't have sufficient space. Namely, you can use the DedicatedDumpFile registry entry. To learn how to use the registry entry, see [New behavior in Windows Vista and Windows Server 2008](https://support.microsoft.com/help/969028). + +For more information, see [How to use the DedicatedDumpFile registry value to overcome space limitations on the system drive](http://blogs.msdn.com/b/ntdebugging/archive/2010/04/02/how-to-use-the-dedicateddumpfile-registry-value-to-overcome-space-limitations-on-the-system-drive-when-capturing-a-system-memory-dump.aspx). \ No newline at end of file diff --git a/windows/client-management/windows-version-search.md b/windows/client-management/windows-version-search.md index a99249bc6b..54bb8122b7 100644 --- a/windows/client-management/windows-version-search.md +++ b/windows/client-management/windows-version-search.md @@ -15,7 +15,7 @@ ms.date: 04/30/2018 To determine if your device is enrolled in the [Long-Term Servicing Channel](https://docs.microsoft.com/windows/deployment/update/waas-overview#servicing-channels) (LTSC, formerly LTSB) or the [Semi-Annual Channel](https://docs.microsoft.com/windows/deployment/update/waas-overview#servicing-channels) (SAC) you'll need to know what version of Windows 10 you're running. There are a few ways to figure this out. Each method provides a different set of details, so it’s useful to learn about all of them. ## System Properties -Click **Start** > **Settings** > **Settings** > click **About** from the bottom of the left-hand menu +Click **Start** > **Settings** > **System** > click **About** from the bottom of the left-hand menu You'll now see **Edition**, **Version**, and **OS Build** information. Something like this: diff --git a/windows/deployment/deploy-whats-new.md b/windows/deployment/deploy-whats-new.md index be1e1f9ea7..b00555481d 100644 --- a/windows/deployment/deploy-whats-new.md +++ b/windows/deployment/deploy-whats-new.md @@ -26,7 +26,7 @@ This topic provides an overview of new solutions and online content related to d ## The Modern Desktop Deployment Center -The [Modern Destop Deployment Center](https://docs.microsoft.com/microsoft-365/enterprise/desktop-deployment-center-home) has launched with tons of content to help you with large-scale deployment of Windows 10 and Office 365 ProPlus. +The [Modern Desktop Deployment Center](https://docs.microsoft.com/microsoft-365/enterprise/desktop-deployment-center-home) has launched with tons of content to help you with large-scale deployment of Windows 10 and Office 365 ProPlus. ## Windows 10 servicing and support diff --git a/windows/hub/index.md b/windows/hub/index.md index 16c86b4a0f..dac41359d2 100644 --- a/windows/hub/index.md +++ b/windows/hub/index.md @@ -71,7 +71,7 @@ The Windows 10 operating system introduces a new way to build, deploy, and servi These improvements focus on maximizing customer involvement in Windows development, simplifying the deployment and servicing of Windows client computers, and leveling out the resources needed to deploy and maintain Windows over time. - [Read more about Windows as a Service](/windows/deployment/update/waas-overview) -- [Read how much space does Windows 10 take](https://www.microsoft.com/en-us/windows/windows-10-specifications) + ## Related topics [Windows 10 TechCenter](https://go.microsoft.com/fwlink/?LinkId=620009) diff --git a/windows/whats-new/whats-new-windows-10-version-1803.md b/windows/whats-new/whats-new-windows-10-version-1803.md index effaa35bd4..622cbcdd98 100644 --- a/windows/whats-new/whats-new-windows-10-version-1803.md +++ b/windows/whats-new/whats-new-windows-10-version-1803.md @@ -234,4 +234,4 @@ Support in [Windows Defender Application Guard](#windows-defender-application-gu [What's New in Windows 10](https://docs.microsoft.com/windows/whats-new/): See what’s new in other versions of Windows 10.
    [What's new in Windows 10, version 1709](https://docs.microsoft.com/windows-hardware/get-started/what-s-new-in-windows): See what’s new in Windows 10 hardware.
    [Windows 10 Fall Creators Update Next Generation Security](https://www.youtube.com/watch?v=JDGMNFwyUg8): YouTube video about Windows Defender ATP in Windows 10, version 1709. -[How to take a screenshot on pc without any app](https://rahulit.com/how-to-take-a-screenshot-on-a-dell-laptop/) + From a8ac01a0ebb69a000f4d75a574bf5820c6305a0c Mon Sep 17 00:00:00 2001 From: Jeanie Decker Date: Mon, 26 Nov 2018 20:08:06 +0000 Subject: [PATCH 24/24] Merged PR 12989: add image for SfB --- .../work-with-partner-microsoft-store-business.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/store-for-business/work-with-partner-microsoft-store-business.md b/store-for-business/work-with-partner-microsoft-store-business.md index 2c009e72b7..0f30df6697 100644 --- a/store-for-business/work-with-partner-microsoft-store-business.md +++ b/store-for-business/work-with-partner-microsoft-store-business.md @@ -59,8 +59,10 @@ The solution provider will get in touch with you. You'll have a chance to learn Once you've found a solution provider and decided to work with them, they'll send you an invitation to work together from Partner Center. In Microsoft Store for Business or Education, you'll need to accept the invitation. After that, you can manage their permissions. **To accept a solution provider invitation** -1. **Follow email link** - You'll receive an email with a link accept the solution provider invitation from your solution provider. The link will take you to Microsoft Store for Business or Education. +1. **Follow email link** - You'll receive an email with a link to accept the solution provider invitation from your solution provider. The link will take you to Microsoft Store for Business or Education. 2. **Accept invitation** - On **Accept Partner Invitation**, select **Authorize** to accept the invitation, accept terms of the Microsoft Cloud Agreement, and start working with the solution provider. + +![Image shows accepting an invitation from a solution provider in Microsoft Store for Business.](images/msft-accept-partner.png) ## Delegate admin privileges