mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
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enterprise get started
This commit is contained in:
Sarah
@ -1,23 +1,26 @@
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# [Microsoft HoloLens](index.md)
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# [HoloLens overview](index.md)
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# [Hololens status](hololens-status.md)
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# [What's new in HoloLens](hololens-whats-new.md)
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# [Set up HoloLens](hololens-setup.md)
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# Deploy HoloLens in a commercial environment
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# Get started with HoloLens in commercial environments
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## [Overview and deployment planning](hololens-requirements.md)
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## [Unlock Windows Holographic for Business features](hololens-upgrade-enterprise.md)
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## [Configure HoloLens using a provisioning package](hololens-provisioning.md)
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## [Enroll HoloLens in MDM](hololens-enroll-mdm.md)
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## [Set up ring based updates for HoloLens](hololens-updates.md)
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## [Manage custom enterprise apps](hololens-install-apps.md)
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## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md)
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# Device Management
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## [Unlock Windows Holographic for Business features](hololens-upgrade-enterprise.md)
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## [Install localized version of HoloLens](hololens-install-localized.md)
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## [Manage updates to HoloLens](hololens-updates.md)
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## [Restore HoloLens 2 using Advanced Recovery Companion](hololens-recovery.md)
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## [Use the HoloLens Clicker](hololens-clicker.md)
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## [Restart, reset, or recover the HoloLens](hololens-restart-recover.md)
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## [Restart or recover the HoloLens clicker](hololens-clicker-restart-recover.md)
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# Application Management
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## [Install apps on HoloLens](hololens-install-apps.md)
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## [Share HoloLens with multiple people](hololens-multiple-users.md)
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## [Cortana on HoloLens](hololens-cortana.md)
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## [Get apps for HoloLens](hololens-get-apps.md)
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@ -33,4 +36,3 @@
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# [Insider preview for Microsoft HoloLens](hololens-insider.md)
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# [Change history for Microsoft HoloLens documentation](change-history-hololens.md)
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---
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title: Install apps on HoloLens (HoloLens)
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title: Install apps on HoloLens
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description: The recommended way to install apps on HoloLens is to use Microsoft Store for Business.
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ms.prod: hololens
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ms.mktglfcycl: manage
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ms.sitesec: library
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author: dansimp
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ms.author: dansimp
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author: scooley
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ms.author: scooley
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ms.topic: article
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ms.localizationpriority: medium
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ms.date: 10/23/2018
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ms.reviewer:
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manager: dansimp
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---
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# Install apps on HoloLens
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@ -72,9 +71,9 @@ Using Intune, you can also [monitor your app deployment](https://docs.microsoft.
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>[!IMPORTANT]
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>When you set up HoloLens to use the Device Portal, you must enable **Developer Mode** on the device. **Developer Mode** on a device that has been upgraded to Windows Holographic for Business enables side-loading of apps, which risks the installation of apps that have not been certified by the Microsoft Store. Administrators can block the ability to enable **Developer Mode** using the **ApplicationManagement/AllowDeveloper Unlock** setting in the [Policy CSP](https://msdn.microsoft.com/library/windows/hardware/dn904962.aspx). [Learn more about Developer Mode.](https://msdn.microsoft.com/windows/uwp/get-started/enable-your-device-for-development#developer-mode)
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1. [Set up the HoloLens to use the Windows Device Portal](https://developer.microsoft.com/windows/mixed-reality/using_the_windows_device_portal#setting_up_hololens_to_use_windows_device_portal). The Device Portal is a web server on your HoloLens that you can connect to from a web browser on your PC.
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1. [Set up the HoloLens to use the Windows Device Portal](https://developer.microsoft.com/windows/mixed-reality/using_the_windows_device_portal#setting_up_hololens_to_use_windows_device_portal). The Device Portal is a web server on your HoloLens that you can connect to from a web browser on your PC.
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2. On a PC, connect to the HoloLens using [Wi-Fi](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#connecting_over_wi-fi) or [USB](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#connecting_over_usb).
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2. On a PC, connect to the HoloLens using [Wi-Fi](https://docs.microsoft.com/windows/mixed-reality/connecting-to-wi-fi-on-hololens) or USB.
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3. [Create a user name and password](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#creating_a_username_and_password) if this is the first time you connect to the Windows Device Portal, or enter the user name and password that you previously set up.
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@ -84,13 +83,7 @@ Using Intune, you can also [monitor your app deployment](https://docs.microsoft.
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4. In the Windows Device Portal, click **Apps**.
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5. In **Install app**, select an **app package** from a folder on your computer or network. If the app package requires additional software, such as dependency frameworks, select **I want to specify framework packages**.
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6. In **Deploy**, click **Go** to deploy the app package and added dependencies to the connected HoloLens.
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---
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title: HoloLens in the enterprise requirements and FAQ (HoloLens)
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description: Requirements and FAQ for general use, Wi-Fi, and device management for HoloLens in the enterprise.
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title: Set up HoloLens in a commercial environment
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description: Learn more about deploying and managing HoloLens in enterprise environments.
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ms.prod: hololens
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ms.sitesec: library
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author: dansimp
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ms.author: dansimp
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ms.assetid: 88bf50aa-0bac-4142-afa4-20b37c013001
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author: scooley
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ms.author: scooley
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ms.topic: article
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ms.localizationpriority: medium
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ms.date: 06/04/2018
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ms.reviewer:
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manager: dansimp
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ms.date: 07/15/2019
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---
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# Microsoft HoloLens in the enterprise: requirements and FAQ
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# Deploy HoloLens in a commercial environment
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When you develop for HoloLens, there are [system requirements and tools](https://developer.microsoft.com/windows/mixed-reality/install_the_tools) that you need. In an enterprise environment, there are also a few requirements to use and manage HoloLens which are listed below.
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TODO - [Commercial features](https://docs.microsoft.com/en-us/windows/mixed-reality/commercial-features)
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## Requirements
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Deploy and configure HoloLens at scale in a commercial setting.
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### General use
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- Microsoft account or Azure Active Directory (Azure AD) account
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- Wi-Fi network to set up HoloLens
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This article includes:
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>[!NOTE]
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>After you set up HoloLens, you can use it offline [with some limitations](https://support.microsoft.com/help/12645/hololens-use-hololens-offline).
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- infrastructure requirements and recommendations for HoloLens management
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- tools for provisioning HoloLens
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- instructions for remote device management
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- options for application deployment
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This guide assumes basic familiarity with HoloLens. Follow the [get started guide](./hololens-setup.md) to set up HoloLens for the first time.
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## Infrastructure for managing HoloLens
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HoloLens are, at their core, a Windows mobile device integrated with Azure. They work best in commercial environments with wireless network availability (wi-fi) and access to Microsoft services.
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Critical cloud services include:
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- Azure active directory (AAD)
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- Windows Update (WU)
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Commercial customers will need enterprise mobility management (EMM) or mobile device management (MDM) infrastructure in order to manage HoloLens devices at scale. This guide uses [Microsoft Intune](https://www.microsoft.com/en-us/enterprise-mobility-security/microsoft-intune) as an example though any provider with full support for Microsoft Policy can support HoloLens. Ask your mobile device management provider if they support HoloLens 2.
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HoloLens does support a limited set of cloud disconnected experiences.
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## Initial set up at scale
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The HoloLens out of box experience is great for setting up one or two devices or for experiencing HoloLens for the first time. If you're provisioning many HoloLens devices, however, picking your language and settings manually for each device gets tedious and limits scale.
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This section:
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1. introduces Windows provisioning using provisioning packages
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1. walks through applying a provisioning package during first setup
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### Create and apply a provisioning package
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The best way to configure many new HoloLens devices is with Windows provisioning. Using Windows provisioning, you can specify desired configuration and settings required to enroll the devices into management and then apply that configuration to target devices in minutes.
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A [provisioning package](https://docs.microsoft.com/windows/configuration/provisioning-packages/provisioning-packages) (.ppkg) is a collection of configuration settings. With Windows 10, you can create provisioning packages that let you quickly and efficiently configure a device.
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### Upgrade to Windows Holographic for Business
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- HoloLens Enterprise license XML file
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Some of the HoloLens configurations that you can apply in a provisioning package:
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- Apply certificates to the device
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- Set up a Wi-Fi connection
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- Pre-configure out of box questions like language and locale.
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- (HoloLens 2) bulk enroll in mobile device management
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- (HoloLens v1) Apply key to enable Windows Holographic for Business
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Follow [this guide](https://docs.microsoft.com/hololens/hololens-provisioning) to create and apply a provisioning package to HoloLens.
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### Set up user identity and enroll in device management
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The last step setting up HoloLens for management at scale is to enroll devices with mobile device management infrastructure. There are several ways to enroll:
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1. Bulk enrollment with a security token in a provisioning package.
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Pros: this is the most automated approach
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Cons: takes initial server-side setup
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1. Auto-enroll on user sign in
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Pros: easiest approach
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Cons: users will need to complete set up after the provisioning package has been applied
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1. _not recommended_ - Manually enroll post-setup
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Pros: possible to enroll after set up
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Cons: most manual approach and devices aren't centrally manageable until they're manually enrolled.
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Learn more about MDM enrollment [here](hololens-enroll-mdm.md).
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## Ongoing device management
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Ongoing device management will depend on your mobile device management infrastructure. Most have the same general functionality but the user interface may vary widely.
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This article outlines [policies and capabilities HoloLens supports](https://docs.microsoft.com/windows/client-management/mdm/configuration-service-provider-reference#hololens).
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[This article](https://docs.microsoft.com/intune/windows-holographic-for-business) talks about Intune's management tools for HoloLens.
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### Push compliance policy via Intune
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[Compliance policies](https://docs.microsoft.com/intune/device-compliance-get-started) are rules and settings that devices must meet to be compliant in your corporate infrastructure. Use these policies with Conditional Access to block access to company resources for devices that are not-compliant.
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For example, you can create a policy that requires Bitlocker be enabled.
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[Create compliance policies with Intune](https://docs.microsoft.com/intune/compliance-policy-create-windows).
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### Manage updates
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Intune includes a feature called update rings for Windows 10 devices, including HoloLens 2 and HoloLens v1 (with Holographic for Business). Update rings include a group of settings that determine how and when updates are installed.
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For example, you can create a maintenance window to install updates, or choose to restart after updates are installed. You can also choose to pause updates indefinitely until you're ready to update.
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Read more about [configuring update rings with Intune](https://docs.microsoft.com/en-us/intune/windows-update-for-business-configure).
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## Application management
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Manage holoLens applications through:
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1. Microsoft Store
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The Microsoft Store is the best way to distribute and consume application on HoloLens. There is a great set of core HoloLens applications already available in the store or you can [publish your own](https://docs.microsoft.com/en-us/windows/uwp/publish/).
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All applications in the store are available publicly to everyone, if that isn't acceptable, checkout the Microsoft Store for Business.
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1. [Microsoft Store for Business](https://docs.microsoft.com/microsoft-store/)
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Microsoft Store for Business and Education is a custom store for your corporate environment. It lets you use the Microsoft Store built into Windows 10 and HoloLens to find, acquire, distribute, and manage apps for your organization. It lets you deploy apps that are specific to your commercial environment but not to the world.
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1. Application deployment and management via Intune or another mobile device management solution
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Most mobile device management solutions, including Intune, provide a way to deploy line of business applications directly to a set of enrolled devices. See this article for [Intune app install](https://docs.microsoft.com/intune/apps-deploy).
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1. _not recommended_ Device Portal
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Applications can also be installed on HoloLens directly using the Windows Device Portal. This isn't recommended since Developer Mode has to be enabled to use device portal.
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Read more about [installing apps on HoloLens](https://docs.microsoft.com/hololens/hololens-install-apps).
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## Get support
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Get support through the Microsoft support site.
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[File a support request](https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=e9391227-fa6d-927b-0fff-f96288631b8f).
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## Technical Reference
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### Wireless network EAP support
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### Supported wireless network EAP methods
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- PEAP-MS-CHAPv2
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- PEAP-TLS
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- TLS
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- TLS
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- TTLS-CHAP
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- TTLS-CHAPv2
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- TTLS-MS-CHAPv2
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- TTLS-PAP
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- TTLS-TLS
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### Device management
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- Users have Azure AD accounts with [Intune license assigned](https://docs.microsoft.com/intune/get-started/start-with-a-paid-subscription-to-microsoft-intune-step-4)
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- Wi-Fi network
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- Intune or a 3rd party mobile device management (MDM) provider that uses Microsoft MDM APIs
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### Upgrade to Windows Holographic for Business
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- HoloLens Enterprise license XML file
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## FAQ for HoloLens
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<span id="pin"/>
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#### Is Windows Hello for Business supported on HoloLens?
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Windows Hello for Business (using a PIN to sign in) is supported for HoloLens. To allow Windows Hello for Business PIN sign-in on HoloLens:
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1. The HoloLens device must be [managed by MDM](hololens-enroll-mdm.md).
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2. You must enable Windows Hello for Business for the device. ([See instructions for Microsoft Intune.](https://docs.microsoft.com/intune/windows-hello))
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3. On HoloLens, the user can then set up a PIN from **Settings** > **Sign-in Options** > **Add PIN**.
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>[!NOTE]
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>Users who sign in with a Microsoft account can also set up a PIN in **Settings** > **Sign-in Options** > **Add PIN**. This PIN is associated with [Windows Hello](https://support.microsoft.com/help/17215/windows-10-what-is-hello), rather than [Windows Hello for Business](https://docs.microsoft.com/windows/security/identity-protection/hello-for-business/hello-overview).
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#### Does the type of account change the sign-in behavior?
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Yes, the behavior for the type of account impacts the sign-in behavior. If you apply policies for sign-in, the policy is always respected. If no policy for sign-in is applied, these are the default behaviors for each account type.
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- Microsoft account: signs in automatically
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- Local account: always asks for password, not configurable in **Settings**
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- Azure AD: asks for password by default; configurable by **Settings** to no longer ask for password.
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>[!NOTE]
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>Inactivity timers are currently not supported, which means that the **AllowIdleReturnWithoutPassword** policy is respected only when the device goes into StandBy.
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#### How do I remove a HoloLens device from the Intune dashboard?
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You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard.
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## Related resources
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[Getting started with Azure Active Directory Premium](https://azure.microsoft.com/documentation/articles/active-directory-get-started-premium/)
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[Get started with Intune](https://docs.microsoft.com/intune/understand-explore/get-started-with-a-30-day-trial-of-microsoft-intune)
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[Enroll devices for management in Intune](https://docs.microsoft.com/intune/deploy-use/enroll-devices-in-microsoft-intune#supported-device-platforms)
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[Azure AD editions](https://azure.microsoft.com/documentation/articles/active-directory-editions/)
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36
devices/hololens/hololens-status.md
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36
devices/hololens/hololens-status.md
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---
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title: HoloLens status
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description: Shows the status of HoloLens online services.
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author: todmccoy
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ms.author: v-todmc
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ms.reviewer: luoreill
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manager: jarrettr
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audience: Admin
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ms.topic: article
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ms.prod: hololens
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localization_priority: Medium
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ms.sitesec: library
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---
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# HoloLens status
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✔️ **All services are active**
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**Key** ✔️ Good, ⓘ Information, ⚠ Warning, ❌ Critical
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Area|HoloLens (1st gen)|HoloLens 2
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----|:----:|:----:
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[Azure services](https://status.azure.com/en-us/status)|✔️|✔️
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[Store app](https://www.microsoft.com/en-us/store/collections/hlgettingstarted/hololens)|✔️|✔️
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[Apps](https://www.microsoft.com/en-us/hololens/apps)|✔️|✔️
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[MDM](https://docs.microsoft.com/en-us/hololens/hololens-enroll-mdm)|✔️|✔️
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## Notes and related topics
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[Frequently asked questions about using Skype for HoloLens](https://support.skype.com/en/faq/FA34641/frequently-asked-questions-about-using-skype-for-hololens)
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For more details about the status of the myriad Azure Services that can connect to HoloLens, see [Azure status](https://azure.microsoft.com/en-us/status/).
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For more details about current known issues, see [HoloLens known issues](https://docs.microsoft.com/en-us/windows/mixed-reality/hololens-known-issues).
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Follow HoloLens on [Twitter](https://twitter.com/HoloLens) and subscribe on [Reddit](https://www.reddit.com/r/HoloLens/).
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