diff --git a/windows/deployment/do/mcc-ent-deploy-to-linux.md b/windows/deployment/do/mcc-ent-deploy-to-linux.md index 8280d47b34..14a501e31c 100644 --- a/windows/deployment/do/mcc-ent-deploy-to-linux.md +++ b/windows/deployment/do/mcc-ent-deploy-to-linux.md @@ -28,7 +28,7 @@ Before deploying Connected Cache to a Linux host machine, ensure that the host m 1. Open a command line window *as administrator* on the host machine, then change directory to the extracted provisioning package. >[!Note] - >* If you are deploying your cache node to a Linux host machine that uses a TLS-inspecting proxy (e.g. ZScaler), ensure that you've [configured the proxy settings](mcc-ent-create-resource-and-cache.md#proxy-settings) for your cache node, then place the proxy certificate file (.pem) in the extracted provisioning package directory and add `proxyTlsCertificatePath="/path/to/pem/file"` to the provisioning command. + >* If you're deploying your cache node to a host machine that uses a TLS-inspecting proxy (e.g. ZScaler), ensure that you've [configured the proxy settings](mcc-ent-create-resource-and-cache.md#proxy-settings) for your cache node, then place the proxy certificate file (.pem) in the extracted provisioning package directory and then add `proxytlscertificatepath="/path/to/pem/file"` to the provisioning command. 1. Set access permissions to allow the `provisionmcc.sh` script within the provisioning package directory to execute. 1. Run the provisioning command on the host machine. @@ -47,8 +47,8 @@ To deploy a cache node programmatically, you'll need to use Azure CLI to get the 1. Download and extract the [Connected Cache provisioning package for Linux](https://aka.ms/MCC-Ent-InstallScript-Linux) to your host machine. 1. Open a command line window *as administrator* on the host machine, then change directory to the extracted provisioning package. - >[!Note] - >* If you are deploying your cache node to a host machine that uses a TLS-inspecting proxy (e.g. ZScaler), ensure that you've [configured the proxy settings](mcc-ent-create-resource-and-cache.md#proxy-settings) for your cache node, then place the proxy certificate file (.pem) in the extracted provisioning package directory and add `proxyTlsCertificatePath="/path/to/pem/file"` to the provisioning command. + > [!Note] + >* If you're deploying your cache node to a host machine that uses a TLS-inspecting proxy (e.g. ZScaler), ensure that you've [configured the proxy settings](mcc-ent-create-resource-and-cache.md#proxy-settings) for your cache node, then place the proxy certificate file (.pem) in the extracted provisioning package directory and then add `proxytlscertificatepath="/path/to/pem/file"` to the provisioning command. 1. Set access permissions to allow the `provisionmcc.sh` script within the provisioning package directory to execute. 1. Replace the values in the following provisioning command before running it on the host machine. diff --git a/windows/deployment/do/waas-delivery-optimization.md b/windows/deployment/do/waas-delivery-optimization.md index 39fed0922d..53fd47a91e 100644 --- a/windows/deployment/do/waas-delivery-optimization.md +++ b/windows/deployment/do/waas-delivery-optimization.md @@ -55,7 +55,7 @@ The following table lists the minimum Windows 10 version that supports Delivery | Windows Defender definition updates | Windows 10 1511, Windows 11 | :heavy_check_mark: | :heavy_check_mark: | :heavy_check_mark: | | Intune Win32 apps| Windows 10 1709, Windows 11 | :heavy_check_mark: | :heavy_check_mark: | :heavy_check_mark: | | Microsoft 365 Apps and updates | Windows 10 1709, Windows 11 | :heavy_check_mark: | :heavy_check_mark: | :heavy_check_mark: | -| Edge Browser Updates | Windows 10 1809, Windows 11 | | | | +| Edge Browser Updates | Windows 10 1809, Windows 11 | :heavy_check_mark: | :heavy_check_mark: | :heavy_check_mark: | | Configuration Manager Express updates| Windows 10 1709 + Configuration Manager version 1711, Windows 11 | :heavy_check_mark: | :heavy_check_mark: | :heavy_check_mark: | | Dynamic updates| Windows 10 1903, Windows 11 | :heavy_check_mark: | :heavy_check_mark: | :heavy_check_mark: | | MDM Agent | Windows 11 | :heavy_check_mark: | | | diff --git a/windows/deployment/mbr-to-gpt.md b/windows/deployment/mbr-to-gpt.md index 51a6fb4e62..2e0fd5f1de 100644 --- a/windows/deployment/mbr-to-gpt.md +++ b/windows/deployment/mbr-to-gpt.md @@ -4,7 +4,7 @@ description: Use MBR2GPT.EXE to convert a disk from the Master Boot Record (MBR) ms.service: windows-client author: frankroj ms.author: frankroj -ms.date: 11/26/2024 +ms.date: 04/08/2024 manager: aaroncz ms.localizationpriority: high ms.topic: how-to @@ -19,9 +19,11 @@ appliesto: # MBR2GPT.EXE -**MBR2GPT.EXE** converts a disk from the Master Boot Record (MBR) to the GUID Partition Table (GPT) partition style without modifying or deleting data on the disk. The tool runs from a Windows Preinstallation Environment (Windows PE) command prompt, but can also be run from the full Windows operating system (OS) by using the **`/allowFullOS`** option. +> [!IMPORTANT] +> +> **MBR2GPT.EXE** is located in the **`Windows\System32`** directory on any device running a [currently supported version of Windows](/windows/release-health/supported-versions-windows-client). -**MBR2GPT.EXE** is located in the **`Windows\System32`** directory on a computer running Windows. +**MBR2GPT.EXE** converts a disk from the Master Boot Record (MBR) to the GUID Partition Table (GPT) partition style without modifying or deleting data on the disk. The tool runs from a Windows Preinstallation Environment (Windows PE) command prompt, but can also be run from the full Windows operating system (OS) by using the **`/allowFullOS`** option. The tool is available in both the full OS environment and Windows PE. @@ -451,22 +453,22 @@ The partition type can be determined with the DiskPart tool. The DiskPart tool i 1. The partition type is displayed in the **Gpt** column. If the partition is GPT, an asterisk (**\***) is displayed in the column. If the partition is MBR, the column is blank. -The following shows an example output of the DiskPart tool showing the partition type for two disks: + The following shows an example output of the DiskPart tool showing the partition type for two disks: -```cmd -X:\>DiskPart.exe + ```cmd + X:\>DiskPart.exe -Microsoft DiskPart version 10.0.15048.0 + Microsoft DiskPart version 10.0.15048.0 -Copyright (C) Microsoft Corporation. -On computer: MININT-K71F13N + Copyright (C) Microsoft Corporation. + On computer: MININT-K71F13N -DISKPART> list disk + DISKPART> list disk - Disk ### Status Size Free Dyn Gpt - -------- ------------- ------- ------- --- --- - Disk 0 Online 238 GB 0 B - Disk 1 Online 931 GB 0 B * -``` + Disk ### Status Size Free Dyn Gpt + -------- ------------- ------- ------- --- --- + Disk 0 Online 238 GB 0 B + Disk 1 Online 931 GB 0 B * + ``` In this example, Disk 0 is formatted with the MBR partition style, and Disk 1 is formatted using GPT. diff --git a/windows/deployment/upgrade/log-files.md b/windows/deployment/upgrade/log-files.md index 78f9f1690b..34fd512807 100644 --- a/windows/deployment/upgrade/log-files.md +++ b/windows/deployment/upgrade/log-files.md @@ -1,257 +1,257 @@ ---- -title: Log files and resolving upgrade errors -description: Learn how to interpret and analyze the log files that are generated during the Windows upgrade process. -ms.service: windows-client -author: frankroj -manager: aaroncz -ms.author: frankroj -ms.localizationpriority: medium -ms.topic: troubleshooting -ms.collection: - - highpri - - tier2 -ms.subservice: itpro-deploy -ms.date: 01/29/2025 -appliesto: - - ✅ Windows 11 - - ✅ Windows 10 ---- - -# Windows upgrade log files - -> [!NOTE] -> -> This article is a 400-level article (advanced). -> -> See [Resolve Windows upgrade errors](resolve-windows-upgrade-errors.md) for a full list of articles in this section. - -Several log files are created during each phase of the upgrade process. These log files are essential for troubleshooting upgrade problems. By default, the folders that contain these log files are hidden on the upgrade target computer. To view the log files, configure Windows Explorer to view hidden items, or use a tool to automatically gather these logs. The most useful log is **setupact.log**. The log files are located in a different folder depending on the Windows Setup phase. Recall that the phase can be determined from the extend code. - -> [!NOTE] -> -> Also see the [Windows Error Reporting](windows-error-reporting.md) article in this section for help with locating error codes and log files. - -The following table describes some log files and how to use them for troubleshooting purposes: - -|Log file |Phase: Location |Description |When to use| -|---|---|---|---| -|**setupact.log**|Down-Level:
$Windows.~BT\Sources\Panther|Contains information about setup actions during the downlevel phase. |All down-level failures and starting point for rollback investigations.
Setup.act is the most important log for diagnosing setup issues.| -|**setupact.log**|OOBE:
$Windows.~BT\Sources\Panther\UnattendGC|Contains information about actions during the OOBE phase.|Investigating rollbacks that failed during OOBE phase and operations - 0x4001C, 0x4001D, 0x4001E, 0x4001F.| -|**setupact.log**|Rollback:
$Windows.~BT\Sources\Rollback|Contains information about actions during rollback.|Investigating generic rollbacks - 0xC1900101.| -|**setupact.log**|Pre-initialization (prior to downlevel):
Windows|Contains information about initializing setup.|If setup fails to launch.| -|**setupact.log**|Post-upgrade (after OOBE):
Windows\Panther|Contains information about setup actions during the installation.|Investigate post-upgrade related issues.| -|**setuperr.log**|Same as setupact.log|Contains information about setup errors during the installation.|Review all errors encountered during the installation phase.| -|**miglog.xml**|Post-upgrade (after OOBE):
Windows\Panther|Contains information about what was migrated during the installation.|Identify post upgrade data migration issues.| -|**BlueBox.log**|Down-Level:
Windows\Logs\Mosetup|Contains information communication between `setup.exe` and Windows Update.|Use during WSUS and Windows Update down-level failures or for 0xC1900107.| -|Supplemental rollback logs:
**Setupmem.dmp**
**setupapi.dev.log**
Event logs (*.evtx)|$Windows.~BT\Sources\Rollback|Additional logs collected during rollback.|Setupmem.dmp: If OS bug checks during upgrade, setup attempts to extract a mini-dump.
Setupapi: Device install issues - 0x30018
Event logs: Generic rollbacks (0xC1900101) or unexpected reboots.| - -## Log entry structure - -A `setupact.log` or `setuperr.log` entry includes the following elements: - -1. **The date and time** - 2023-09-08 09:20:05 - -2. **The log level** - Info, Warning, Error, Fatal Error - -3. **The logging component** - CONX, MOUPG, PANTHR, SP, IBSLIB, MIG, DISM, CSI, CBS - - The logging components SP (setup platform), MIG (migration engine), and CONX (compatibility information) are useful for troubleshooting Windows Setup errors. - -4. **The message** - Operation completed successfully. - -See the following example: - -| Date/Time | Log level | Component | Message | -|------|------------|------------|------------| -|2023-09-08 09:23:50,| Warning | MIG | Couldn't replace object C:\Users\name\Cookies. Target Object can't be removed.| - -## Analyze log files - -The following instructions are meant for IT professionals. Also see the [Upgrade error codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json) section in this guide to become familiar with [result codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#result-codes) and [extend codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes). - -To analyze Windows Setup log files: - -1. Determine the Windows Setup error code. Windows Setup should return an error code if it isn't successful with the upgrade process. - -1. Based on the [extend code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes) portion of the error code, determine the type and location of a log file to investigate. - -1. Open the log file in a text editor, such as notepad. - -1. Using the [result code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#result-codes) portion of the Windows Setup error code, search for the result code in the file and find the last occurrence of the code. Alternatively search for the "abort" and abandoning" text strings described in step 7 below. - -1. To find the last occurrence of the result code: - - 1. Scroll to the bottom of the file and select after the last character. - 1. Select **Edit**. - 1. Select **Find**. - 1. Type the result code. - 1. Under **Direction** select **Up**. - 1. Select **Find Next**. - -1. When the last occurrence of the result code is located, scroll up a few lines from this location in the file and review the processes that failed prior to generating the result code. - -1. Search for the following important text strings: - - - `Shell application requested abort` - - `Abandoning apply due to error for object` - -1. Decode Win32 errors that appear in this section. - -1. Write down the timestamp for the observed errors in this section. - -1. Search other log files for additional information matching these timestamps or errors. - -For example, assume that the error code for an error is **0x8007042B - 0x2000D**. Searching for **8007042B** reveals the following content from the `setuperr.log` file: - -> [!NOTE] -> -> Some lines in the following text are shortened to enhance readability. For example -> -> - The date and time at the start of each line (ex: 2023-10-05 15:27:08) is shortened to minutes and seconds -> - The certificate file name, which is a long text string, is shortened to just "CN." - -**setuperr.log** content: - -```console -27:08, Error SP Error READ, 0x00000570 while gathering/applying object: File, C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Will return 0[gle=0x00000570] -27:08, Error MIG Error 1392 while gathering object C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Shell application requested abort![gle=0x00000570] -27:08, Error Gather failed. Last error: 0x00000000 -27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C -27:09, Error SP CMigrateFramework: Gather framework failed. Status: 44 -27:09, Error SP Operation failed: Migrate framework (Full). Error: 0x8007042B[gle=0x000000b7] -27:09, Error SP Operation execution failed: 13. hr = 0x8007042B[gle=0x000000b7] -27:09, Error SP CSetupPlatformPrivate::Execute: Execution of operations queue failed, abandoning. Error: 0x8007042B[gle=0x000000b7] -``` - -The first line indicates there was an error **0x00000570** with the file **C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]**: - -```console -27:08, Error SP Error READ, 0x00000570 while gathering/applying object: File, C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Will return 0[gle=0x00000570] -``` - -The error **0x00000570** is a [Win32 error code](/openspecs/windows_protocols/ms-erref/18d8fbe8-a967-4f1c-ae50-99ca8e491d2d) corresponding to: **ERROR_FILE_CORRUPT: The file or directory is corrupted and unreadable**. - -Therefore, Windows Setup failed because it wasn't able to migrate the corrupt file **C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN]**. This file is a local system certificate and can be safely deleted. After the `setupact.log` file is searched for more details, the phrase **Shell application requested abort** is found in a location with the same timestamp as the lines in `setuperr.log`. This analysis confirms the suspicion that this file is the cause of the upgrade failure: - -**setupact.log** content: - -```console -27:00, Info Gather started at 10/5/2023 23:27:00 -27:00, Info [0x080489] MIG Setting system object filter context (System) -27:00, Info [0x0803e5] MIG Not unmapping HKCU\Software\Classes; it is not mapped -27:00, Info [0x0803e5] MIG Not unmapping HKCU; it is not mapped -27:00, Info SP ExecuteProgress: Elapsed events:1 of 4, Percent: 12 -27:00, Info [0x0802c6] MIG Processing GATHER for migration unit: <System>\UpgradeFramework (CMXEAgent) -27:08, Error SP Error READ, 0x00000570 while gathering/applying object: File, C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Will return 0[gle=0x00000570] -27:08, Error MIG Error 1392 while gathering object C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Shell application requested abort![gle=0x00000570] -27:08, Info SP ExecuteProgress: Elapsed events:2 of 4, Percent: 25 -27:08, Info SP ExecuteProgress: Elapsed events:3 of 4, Percent: 37 -27:08, Info [0x080489] MIG Setting system object filter context (System) -27:08, Info [0x0803e5] MIG Not unmapping HKCU\Software\Classes; it is not mapped -27:08, Info [0x0803e5] MIG Not unmapping HKCU; it is not mapped -27:08, Info MIG COutOfProcPluginFactory::FreeSurrogateHost: Shutdown in progress. -27:08, Info MIG COutOfProcPluginFactory::LaunchSurrogateHost::CommandLine: -shortened- -27:08, Info MIG COutOfProcPluginFactory::LaunchSurrogateHost: Successfully launched host and got control object. -27:08, Error Gather failed. Last error: 0x00000000 -27:08, Info Gather ended at 10/5/2023 23:27:08 with result 44 -27:08, Info Leaving MigGather method -27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C -``` - -**setupapi.dev.log** content: - -```console ->>> [Device Install (UpdateDriverForPlugAndPlayDevices) - PCI\VEN_8086&DEV_8C4F] ->>> Section start 2023/09/26 20:13:01.623 - cmd: rundll32.exe "C:\WINDOWS\Installer\MSI6E4C.tmp",zzzzInvokeManagedCustomActionOutOfProc SfxCA_95972906 484 ChipsetWiX.CustomAction!Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers - ndv: INF path: C:\WINDOWS\TEMP\{15B1CD41-69F5-48EA-9F45-0560A40FE2D8}\Drivers\lynxpoint\LynxPointSystem.inf - ndv: Install flags: 0x00000000 - ndv: {Update Device Driver - PCI\VEN_8086&DEV_8C4F&SUBSYS_05BE1028&REV_04\3&11583659&0&F8} - ndv: Search options: 0x00000081 - ndv: Searching single INF 'C:\WINDOWS\TEMP\{15B1CD41-69F5-48EA-9F45-0560A40FE2D8}\Drivers\lynxpoint\LynxPointSystem.inf' - dvi: {Build Driver List} 20:13:01.643 - dvi: Searching for hardware ID(s): - dvi: pci\ven_8086&dev_8c4f&subsys_05be1028&rev_04 - dvi: pci\ven_8086&dev_8c4f&subsys_05be1028 - dvi: pci\ven_8086&dev_8c4f&cc_060100 - dvi: pci\ven_8086&dev_8c4f&cc_0601 - dvi: Searching for compatible ID(s): - dvi: pci\ven_8086&dev_8c4f&rev_04 - dvi: pci\ven_8086&dev_8c4f - dvi: pci\ven_8086&cc_060100 - dvi: pci\ven_8086&cc_0601 - dvi: pci\ven_8086 - dvi: pci\cc_060100 - dvi: pci\cc_0601 - sig: {_VERIFY_FILE_SIGNATURE} 20:13:01.667 - sig: Key = lynxpointsystem.inf - sig: FilePath = c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\lynxpointsystem.inf - sig: Catalog = c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\LynxPoint.cat - sig: Success: File is signed in catalog. - sig: {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 20:13:01.683 - dvi: Created Driver Node: - dvi: HardwareID - PCI\VEN_8086&DEV_8C4F - dvi: InfName - c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\lynxpointsystem.inf - dvi: DevDesc - Intel(R) QM87 LPC Controller - 8C4F - dvi: Section - Needs_ISAPNP_DRV - dvi: Rank - 0x00ff2001 - dvi: Signer Score - WHQL - dvi: DrvDate - 04/04/2016 - dvi: Version - 10.1.1.18 - dvi: {Build Driver List - exit(0x00000000)} 20:13:01.699 - ndv: Searching currently installed INF - dvi: {Build Driver List} 20:13:01.699 - dvi: Searching for hardware ID(s): - dvi: pci\ven_8086&dev_8c4f&subsys_05be1028&rev_04 - dvi: pci\ven_8086&dev_8c4f&subsys_05be1028 - dvi: pci\ven_8086&dev_8c4f&cc_060100 - dvi: pci\ven_8086&dev_8c4f&cc_0601 - dvi: Searching for compatible ID(s): - dvi: pci\ven_8086&dev_8c4f&rev_04 - dvi: pci\ven_8086&dev_8c4f - dvi: pci\ven_8086&cc_060100 - dvi: pci\ven_8086&cc_0601 - dvi: pci\ven_8086 - dvi: pci\cc_060100 - dvi: pci\cc_0601 - dvi: Created Driver Node: - dvi: HardwareID - PCI\VEN_8086&DEV_8C4F - dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\lynxpointsystem.inf_amd64_cd1e518d883ecdfe\lynxpointsystem.inf - dvi: DevDesc - Intel(R) QM87 LPC Controller - 8C4F - dvi: Section - Needs_ISAPNP_DRV - dvi: Rank - 0x00ff2001 - dvi: Signer Score - WHQL - dvi: DrvDate - 10/03/2016 - dvi: Version - 10.1.1.38 - dvi: {Build Driver List - exit(0x00000000)} 20:13:01.731 - dvi: {DIF_SELECTBESTCOMPATDRV} 20:13:01.731 - dvi: Default installer: Enter 20:13:01.735 - dvi: {Select Best Driver} - dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}. - dvi: Selected Driver: - dvi: Description - Intel(R) QM87 LPC Controller - 8C4F - dvi: InfFile - c:\windows\system32\driverstore\filerepository\lynxpointsystem.inf_amd64_cd1e518d883ecdfe\lynxpointsystem.inf - dvi: Section - Needs_ISAPNP_DRV - dvi: {Select Best Driver - exit(0x00000000)} - dvi: Default installer: Exit - dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 20:13:01.743 - ndv: Currently Installed Driver: - ndv: Inf Name - oem1.inf - ndv: Driver Date - 10/03/2016 - ndv: Driver Version - 10.1.1.38 - ndv: {Update Device Driver - exit(00000103)} -! ndv: No better matching drivers found for device 'PCI\VEN_8086&DEV_8C4F&SUBSYS_05BE1028&REV_04\3&11583659&0&F8'. -! ndv: No devices were updated. -<<< Section end 2019/09/26 20:13:01.759 -<<< [Exit status: FAILURE(0xC1900101)] -``` - -This analysis indicates that the Windows upgrade error can be resolved by deleting the `C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN]` file. - -> [!NOTE] -> -> In this example, the full file name is `C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f`. - -## Related articles - -- [Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors). +--- +title: Log files and resolving upgrade errors +description: Learn how to interpret and analyze the log files that are generated during the Windows upgrade process. +ms.service: windows-client +author: frankroj +manager: aaroncz +ms.author: frankroj +ms.localizationpriority: medium +ms.topic: troubleshooting +ms.collection: + - highpri + - tier2 +ms.subservice: itpro-deploy +ms.date: 04/08/2025 +appliesto: + - ✅ Windows 11 + - ✅ Windows 10 +--- + +# Windows upgrade log files + +> [!NOTE] +> +> This article is a 400-level article (advanced). +> +> See [Resolve Windows upgrade errors](resolve-windows-upgrade-errors.md) for a full list of articles in this section. + +Several log files are created during each phase of the upgrade process. These log files are essential for troubleshooting upgrade problems. By default, the folders that contain these log files are hidden on the upgrade target computer. To view the log files, configure Windows Explorer to view hidden items, or use a tool to automatically gather these logs. The most useful log is **setupact.log**. The log files are located in a different folder depending on the Windows Setup phase. Recall that the phase can be determined from the [extend code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes). + +> [!NOTE] +> +> Also see the [Windows Error Reporting](windows-error-reporting.md) article in this section for help with locating error codes and log files. + +The following table describes some log files and how to use them for troubleshooting purposes: + +|Log file |Phase: Location |Description |When to use| +|---|---|---|---| +|**setupact.log**|Down-Level:
$Windows.~BT\Sources\Panther|Contains information about setup actions during the downlevel phase. |All downlevel failures and starting point for rollback investigations.
Setup.act is the most important log for diagnosing setup issues.| +|**setupact.log**|Out of box experience (OOBE):
$Windows.~BT\Sources\Panther\UnattendGC|Contains information about actions during the OOBE phase.|Investigating rollbacks that failed during OOBE phase and operations - 0x4001C, 0x4001D, 0x4001E, 0x4001F.| +|**setupact.log**|Rollback:
$Windows.~BT\Sources\Rollback|Contains information about actions during rollback.|Investigating generic rollbacks - 0xC1900101.| +|**setupact.log**|Pre-initialization (before downlevel):
Windows|Contains information about initializing setup.|If setup fails to launch.| +|**setupact.log**|Post-upgrade (after OOBE):
Windows\Panther|Contains information about setup actions during the installation.|Investigate post-upgrade related issues.| +|**setuperr.log**|Same as setupact.log|Contains information about setup errors during the installation.|Review all errors encountered during the installation phase.| +|**miglog.xml**|Post-upgrade (after OOBE):
Windows\Panther|Contains information about what was migrated during the installation.|Identify post upgrade data migration issues.| +|**BlueBox.log**|Down-Level:
Windows\Logs\Mosetup|Contains information communication between `setup.exe` and Windows Update.|Use during WSUS and Windows Update downlevel failures or for 0xC1900107.| +|Supplemental rollback logs:
**Setupmem.dmp**
**setupapi.dev.log**
Event logs (*.evtx)|$Windows.~BT\Sources\Rollback|Additional logs collected during rollback.|Setupmem.dmp: If OS bug checks during upgrade, setup attempts to extract a mini-dump.
Setupapi: Device install issues - 0x30018
Event logs: Generic rollbacks (0xC1900101) or unexpected reboots.| + +## Log entry structure + +A `setupact.log` or `setuperr.log` entry includes the following elements: + +1. **The date and time** - 2023-09-08 09:20:05 + +1. **The log level** - Info, Warning, Error, Fatal Error + +1. **The logging component** - CONX, MOUPG, PANTHR, SP, IBSLIB, MIG, DISM, CSI, CBS + + The logging components SP (setup platform), MIG (migration engine), and CONX (compatibility information) are useful for troubleshooting Windows Setup errors. + +1. **The message** - Operation completed successfully. + +See the following example: + +| Date/Time | Log level | Component | Message | +|------|------------|------------|------------| +|2023-09-08 09:23:50,| Warning | MIG | Couldn't replace object C:\Users\name\Cookies. Target Object can't be removed.| + +## Analyze log files + +The following instructions are meant for IT professionals. To become more familiar with [result codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#result-codes) and [extend codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes), see the article [Upgrade error codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json). + +To analyze Windows Setup log files: + +1. Determine the Windows Setup error code. Windows Setup should return an error code if it isn't successful with the upgrade process. + +1. Based on the [extend code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes) portion of the error code, determine the type and location of a log file to investigate. + +1. Open the log file in a text editor, such as Notepad. + +1. Using the [result code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#result-codes) portion of the Windows Setup error code, search for the result code in the file and find the last occurrence of the code. Alternatively search for the "abort" and abandoning" text strings described in step 7 below. + +1. To find the last occurrence of the result code: + + 1. Scroll to the bottom of the file and select after the last character. + 1. Select **Edit**. + 1. Select **Find**. + 1. Type the result code. + 1. Under **Direction** select **Up**. + 1. Select **Find Next**. + +1. When the last occurrence of the result code is located, scroll up a few lines from this location in the file and review the processes that failed before generating the result code. + +1. Search for the following important text strings: + + - `Shell application requested abort` + - `Abandoning apply due to error for object` + +1. Decode Win32 errors that appear in this section. + +1. Write down the timestamp for the observed errors in this section. + +1. Search other log files for additional information matching these timestamps or errors. + +For example, assume that the error code for an error is **0x8007042B - 0x2000D**. Searching for **8007042B** reveals the following content from the `setuperr.log` file: + +> [!NOTE] +> +> Some lines in the following text are shortened to enhance readability. For example +> +> - The date and time at the start of each line (ex: 2023-10-05 15:27:08) is shortened to minutes and seconds +> - The certificate file name, which is a long text string, is shortened to just "CN." + +**setuperr.log** content: + +```console +27:08, Error SP Error READ, 0x00000570 while gathering/applying object: File, C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Will return 0[gle=0x00000570] +27:08, Error MIG Error 1392 while gathering object C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Shell application requested abort![gle=0x00000570] +27:08, Error Gather failed. Last error: 0x00000000 +27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C +27:09, Error SP CMigrateFramework: Gather framework failed. Status: 44 +27:09, Error SP Operation failed: Migrate framework (Full). Error: 0x8007042B[gle=0x000000b7] +27:09, Error SP Operation execution failed: 13. hr = 0x8007042B[gle=0x000000b7] +27:09, Error SP CSetupPlatformPrivate::Execute: Execution of operations queue failed, abandoning. Error: 0x8007042B[gle=0x000000b7] +``` + +The first line indicates there was an error **0x00000570** with the file **C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]**: + +```console +27:08, Error SP Error READ, 0x00000570 while gathering/applying object: File, C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Will return 0[gle=0x00000570] +``` + +The error **0x00000570** is a [Win32 error code](/openspecs/windows_protocols/ms-erref/18d8fbe8-a967-4f1c-ae50-99ca8e491d2d) corresponding to: **ERROR_FILE_CORRUPT: The file or directory is corrupted and unreadable**. + +Therefore, Windows Setup failed because it wasn't able to migrate the corrupt file **C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN]**. This file is a local system certificate and can be safely deleted. After the `setupact.log` file is searched for more details, the phrase **Shell application requested abort** is found in a location with the same timestamp as the lines in `setuperr.log`. This analysis confirms the suspicion that this file is the cause of the upgrade failure: + +**setupact.log** content: + +```console +27:00, Info Gather started at 10/5/2023 23:27:00 +27:00, Info [0x080489] MIG Setting system object filter context (System) +27:00, Info [0x0803e5] MIG Not unmapping HKCU\Software\Classes; it is not mapped +27:00, Info [0x0803e5] MIG Not unmapping HKCU; it is not mapped +27:00, Info SP ExecuteProgress: Elapsed events:1 of 4, Percent: 12 +27:00, Info [0x0802c6] MIG Processing GATHER for migration unit: <System>\UpgradeFramework (CMXEAgent) +27:08, Error SP Error READ, 0x00000570 while gathering/applying object: File, C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Will return 0[gle=0x00000570] +27:08, Error MIG Error 1392 while gathering object C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 [CN]. Shell application requested abort![gle=0x00000570] +27:08, Info SP ExecuteProgress: Elapsed events:2 of 4, Percent: 25 +27:08, Info SP ExecuteProgress: Elapsed events:3 of 4, Percent: 37 +27:08, Info [0x080489] MIG Setting system object filter context (System) +27:08, Info [0x0803e5] MIG Not unmapping HKCU\Software\Classes; it is not mapped +27:08, Info [0x0803e5] MIG Not unmapping HKCU; it is not mapped +27:08, Info MIG COutOfProcPluginFactory::FreeSurrogateHost: Shutdown in progress. +27:08, Info MIG COutOfProcPluginFactory::LaunchSurrogateHost::CommandLine: -shortened- +27:08, Info MIG COutOfProcPluginFactory::LaunchSurrogateHost: Successfully launched host and got control object. +27:08, Error Gather failed. Last error: 0x00000000 +27:08, Info Gather ended at 10/5/2023 23:27:08 with result 44 +27:08, Info Leaving MigGather method +27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C +``` + +**setupapi.dev.log** content: + +```console +>>> [Device Install (UpdateDriverForPlugAndPlayDevices) - PCI\VEN_8086&DEV_8C4F] +>>> Section start 2023/09/26 20:13:01.623 + cmd: rundll32.exe "C:\WINDOWS\Installer\MSI6E4C.tmp",zzzzInvokeManagedCustomActionOutOfProc SfxCA_95972906 484 ChipsetWiX.CustomAction!Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers + ndv: INF path: C:\WINDOWS\TEMP\{15B1CD41-69F5-48EA-9F45-0560A40FE2D8}\Drivers\lynxpoint\LynxPointSystem.inf + ndv: Install flags: 0x00000000 + ndv: {Update Device Driver - PCI\VEN_8086&DEV_8C4F&SUBSYS_05BE1028&REV_04\3&11583659&0&F8} + ndv: Search options: 0x00000081 + ndv: Searching single INF 'C:\WINDOWS\TEMP\{15B1CD41-69F5-48EA-9F45-0560A40FE2D8}\Drivers\lynxpoint\LynxPointSystem.inf' + dvi: {Build Driver List} 20:13:01.643 + dvi: Searching for hardware ID(s): + dvi: pci\ven_8086&dev_8c4f&subsys_05be1028&rev_04 + dvi: pci\ven_8086&dev_8c4f&subsys_05be1028 + dvi: pci\ven_8086&dev_8c4f&cc_060100 + dvi: pci\ven_8086&dev_8c4f&cc_0601 + dvi: Searching for compatible ID(s): + dvi: pci\ven_8086&dev_8c4f&rev_04 + dvi: pci\ven_8086&dev_8c4f + dvi: pci\ven_8086&cc_060100 + dvi: pci\ven_8086&cc_0601 + dvi: pci\ven_8086 + dvi: pci\cc_060100 + dvi: pci\cc_0601 + sig: {_VERIFY_FILE_SIGNATURE} 20:13:01.667 + sig: Key = lynxpointsystem.inf + sig: FilePath = c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\lynxpointsystem.inf + sig: Catalog = c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\LynxPoint.cat + sig: Success: File is signed in catalog. + sig: {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 20:13:01.683 + dvi: Created Driver Node: + dvi: HardwareID - PCI\VEN_8086&DEV_8C4F + dvi: InfName - c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\lynxpointsystem.inf + dvi: DevDesc - Intel(R) QM87 LPC Controller - 8C4F + dvi: Section - Needs_ISAPNP_DRV + dvi: Rank - 0x00ff2001 + dvi: Signer Score - WHQL + dvi: DrvDate - 04/04/2016 + dvi: Version - 10.1.1.18 + dvi: {Build Driver List - exit(0x00000000)} 20:13:01.699 + ndv: Searching currently installed INF + dvi: {Build Driver List} 20:13:01.699 + dvi: Searching for hardware ID(s): + dvi: pci\ven_8086&dev_8c4f&subsys_05be1028&rev_04 + dvi: pci\ven_8086&dev_8c4f&subsys_05be1028 + dvi: pci\ven_8086&dev_8c4f&cc_060100 + dvi: pci\ven_8086&dev_8c4f&cc_0601 + dvi: Searching for compatible ID(s): + dvi: pci\ven_8086&dev_8c4f&rev_04 + dvi: pci\ven_8086&dev_8c4f + dvi: pci\ven_8086&cc_060100 + dvi: pci\ven_8086&cc_0601 + dvi: pci\ven_8086 + dvi: pci\cc_060100 + dvi: pci\cc_0601 + dvi: Created Driver Node: + dvi: HardwareID - PCI\VEN_8086&DEV_8C4F + dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\lynxpointsystem.inf_amd64_cd1e518d883ecdfe\lynxpointsystem.inf + dvi: DevDesc - Intel(R) QM87 LPC Controller - 8C4F + dvi: Section - Needs_ISAPNP_DRV + dvi: Rank - 0x00ff2001 + dvi: Signer Score - WHQL + dvi: DrvDate - 10/03/2016 + dvi: Version - 10.1.1.38 + dvi: {Build Driver List - exit(0x00000000)} 20:13:01.731 + dvi: {DIF_SELECTBESTCOMPATDRV} 20:13:01.731 + dvi: Default installer: Enter 20:13:01.735 + dvi: {Select Best Driver} + dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}. + dvi: Selected Driver: + dvi: Description - Intel(R) QM87 LPC Controller - 8C4F + dvi: InfFile - c:\windows\system32\driverstore\filerepository\lynxpointsystem.inf_amd64_cd1e518d883ecdfe\lynxpointsystem.inf + dvi: Section - Needs_ISAPNP_DRV + dvi: {Select Best Driver - exit(0x00000000)} + dvi: Default installer: Exit + dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 20:13:01.743 + ndv: Currently Installed Driver: + ndv: Inf Name - oem1.inf + ndv: Driver Date - 10/03/2016 + ndv: Driver Version - 10.1.1.38 + ndv: {Update Device Driver - exit(00000103)} +! ndv: No better matching drivers found for device 'PCI\VEN_8086&DEV_8C4F&SUBSYS_05BE1028&REV_04\3&11583659&0&F8'. +! ndv: No devices were updated. +<<< Section end 2019/09/26 20:13:01.759 +<<< [Exit status: FAILURE(0xC1900101)] +``` + +This analysis indicates that the Windows upgrade error can be resolved by deleting the `C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN]` file. + +> [!NOTE] +> +> In this example, the full file name is `C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f`. + +## Related articles + +- [Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors). diff --git a/windows/deployment/upgrade/resolve-windows-upgrade-errors.md b/windows/deployment/upgrade/resolve-windows-upgrade-errors.md index 9ab18bdcfd..8b9ff49ed1 100644 --- a/windows/deployment/upgrade/resolve-windows-upgrade-errors.md +++ b/windows/deployment/upgrade/resolve-windows-upgrade-errors.md @@ -8,7 +8,7 @@ ms.localizationpriority: medium ms.topic: troubleshooting-general ms.service: windows-client ms.subservice: itpro-deploy -ms.date: 01/29/2025 +ms.date: 04/08/2025 appliesto: - ✅ Windows 11 - ✅ Windows 10 @@ -35,22 +35,22 @@ The following four levels are assigned: See the following articles in this section: -- [Quick fixes](/troubleshoot/windows-client/deployment/windows-10-upgrade-quick-fixes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): \Level 100\ Steps to take to eliminate many Windows upgrade errors. -- [SetupDiag](setupdiag.md): \Level 300\ SetupDiag is a new tool to help isolate the root cause of an upgrade failure. -- [Troubleshooting upgrade errors](/troubleshoot/windows-client/deployment/windows-10-upgrade-issues-troubleshooting?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): \Level 300\ General advice and techniques for troubleshooting Windows upgrade errors, and an explanation of phases used during the upgrade process. -- [Windows Error Reporting](windows-error-reporting.md): \Level 300\ How to use Event Viewer to review details about a Windows upgrade. -- [Upgrade error codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): \Level 400\ The components of an error code are explained. +- [Quick fixes](/troubleshoot/windows-client/deployment/windows-10-upgrade-quick-fixes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): (Level 100) Steps to take to eliminate many Windows upgrade errors. +- [SetupDiag](setupdiag.md): (Level 300) SetupDiag is a new tool to help isolate the root cause of an upgrade failure. +- [Troubleshooting upgrade errors](/troubleshoot/windows-client/deployment/windows-10-upgrade-issues-troubleshooting?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): (Level 300) General advice and techniques for troubleshooting Windows upgrade errors, and an explanation of phases used during the upgrade process. +- [Windows Error Reporting](windows-error-reporting.md): (Level 300) How to use Event Viewer to review details about a Windows upgrade. +- [Upgrade error codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): (Level 400) The components of an error code are explained. - [Result codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#result-codes): Information about result codes. - [Extend codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes): Information about extend codes. -- [Log files](log-files.md): \Level 400\ A list and description of log files useful for troubleshooting. +- [Log files](log-files.md): (Level 400) A list and description of log files useful for troubleshooting. - [Log entry structure](log-files.md#log-entry-structure): The format of a log entry is described. - [Analyze log files](log-files.md#analyze-log-files): General procedures for log file analysis, and an example. -- [Resolution procedures](/troubleshoot/windows-client/deployment/windows-10-upgrade-resolution-procedures?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): \Level 200\ Causes and mitigation procedures associated with specific error codes. +- [Resolution procedures](/troubleshoot/windows-client/deployment/windows-10-upgrade-resolution-procedures?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json): (Level 200) Causes and mitigation procedures associated with specific error codes. - [0xC1900101](/troubleshoot/windows-client/deployment/windows-10-upgrade-resolution-procedures?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#0xc1900101): Information about the 0xC1900101 result code. - [0x800xxxxx](/troubleshoot/windows-client/deployment/windows-10-upgrade-resolution-procedures?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#0x800xxxxx): Information about result codes that start with 0x800. - [Other result codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-resolution-procedures?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#other-result-codes): Additional causes and mitigation procedures are provided for some result codes. - [Other error codes](/troubleshoot/windows-client/deployment/windows-10-upgrade-resolution-procedures?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#other-error-codes): Additional causes and mitigation procedures are provided for some error codes. -- [Submit Windows upgrade errors](submit-errors.md): \Level 100\ Submit upgrade errors to Microsoft for analysis. +- [Submit Windows upgrade errors](submit-errors.md): (Level 100) Submit upgrade errors to Microsoft for analysis. ## Related articles diff --git a/windows/deployment/upgrade/setupdiag.md b/windows/deployment/upgrade/setupdiag.md index 140ffb27b7..b082524620 100644 --- a/windows/deployment/upgrade/setupdiag.md +++ b/windows/deployment/upgrade/setupdiag.md @@ -12,7 +12,7 @@ ms.topic: troubleshooting ms.collection: - highpri - tier2 -ms.date: 03/27/2025 +ms.date: 04/08/2025 appliesto: - ✅ Windows 11 - ✅ Windows 10 @@ -24,14 +24,15 @@ appliesto: > > This article is a 300 level article (moderate advanced). See [Resolve Windows upgrade errors](resolve-windows-upgrade-errors.md) for a full list of articles in this section. -> [!div class="nextstepaction"] -> [Download the latest version of SetupDiag](https://go.microsoft.com/fwlink/?linkid=870142) - ## About SetupDiag > [!IMPORTANT] > -> When SetupDiag is run manually, Microsoft recommends running the latest version of SetupDiag. The latest version is available via the following [download link](https://go.microsoft.com/fwlink/?linkid=870142). Running the latest version ensures the latest functionality and fixes known issues. +> When SetupDiag is run manually, Microsoft recommends running the latest version of SetupDiag. The latest version is available via the following link: +> +> [Download the latest version of SetupDiag](https://go.microsoft.com/fwlink/?linkid=870142) +> +> Running the latest version ensures the latest functionality and fixes known issues. SetupDiag is a diagnostic tool that can be used to obtain details about why a Windows upgrade was unsuccessful. @@ -39,14 +40,14 @@ SetupDiag works by examining Windows Setup log files. It attempts to parse these SetupDiag is included with [Windows Setup](/windows-hardware/manufacture/desktop/deployment-troubleshooting-and-log-files#windows-setup-scenario) in all currently supported versions of Windows. -During the upgrade process, Windows Setup extracts all its sources files, including **SetupDiag.exe**, to the **%SystemDrive%\$Windows.~bt\Sources** directory. If there's an issue with the upgrade, SetupDiag automatically runs to determine the cause of the failure. +During the upgrade process, Windows Setup extracts all its source files, including `SetupDiag.exe`, to the `%SystemDrive%\$Windows.~bt\Sources` directory. If there's an issue with the upgrade, SetupDiag automatically runs to determine the cause of the failure. When run by Windows Setup, the following [parameters](#parameters) are used: -- /ZipLogs:False -- /Format:xml -- /Output:%windir%\logs\SetupDiag\SetupDiagResults.xml -- /RegPath:HKEY_LOCAL_MACHINE\SYSTEM\Setup\SetupDiag\Results +- `/ZipLogs:False` +- `/Format:xml` +- `/Output:%windir%\logs\SetupDiag\SetupDiagResults.xml` +- `/RegPath:HKEY_LOCAL_MACHINE\SYSTEM\Setup\SetupDiag\Results` The resulting SetupDiag analysis can be found at `%WinDir%\Logs\SetupDiag\SetupDiagResults.xml` and in the registry under `HKLM\SYSTEM\Setup\SetupDiag\Results`. @@ -58,7 +59,11 @@ The resulting SetupDiag analysis can be found at `%WinDir%\Logs\SetupDiag\SetupD > > When SetupDiag indicates that there were multiple failures, the last failure in the log file is typically the fatal error, not the first one. -If the upgrade process proceeds normally, the **Sources** directory including **SetupDiag.exe** is moved under **%SystemDrive%\Windows.Old** for cleanup. If the **Windows.old** directory is deleted later, **SetupDiag.exe** is also removed. +If the upgrade process proceeds normally, the `Sources` directory including `SetupDiag.exe` is moved under `%SystemDrive%\Windows.Old` for cleanup. If the `Windows.old` directory is deleted later, `SetupDiag.exe` is also removed. + +> [!TIP] +> +> If `SetupDiag.exe` is needed after the `Windows.old` directory is deleted, it can be downloaded from the [Microsoft Download Center](https://go.microsoft.com/fwlink/?linkid=870142). ## Requirements @@ -81,50 +86,52 @@ If the upgrade process proceeds normally, the **Sources** directory including ** ## Using SetupDiag -To quickly use SetupDiag on the current computer: +To use SetupDiag: 1. Verify that the system meets the [requirements](#requirements). -1. [Download SetupDiag](https://go.microsoft.com/fwlink/?linkid=870142). +1. [Download](https://go.microsoft.com/fwlink/?linkid=870142) the latest version of SetupDiag. -1. If the web browser asks what to do with the file, choose **Save**. By default, the file is saved to the **Downloads** folder. If desired, the file can also be saved to a different location by using **Save As**. +1. If the web browser asks what to do with the file, choose **Save**. By default, the file is saved to the **Downloads** folder, which is displayed in File Explorer under **Quick access** in the left navigation pane. If desired, the file can also be saved to a different location by using **Save As**. -1. When SetupDiag finishes downloading, open the folder where the file was downloaded. By default, this folder is the **Downloads** folder, which is displayed in File Explorer under **Quick access** in the left navigation pane. +1. Once SetupDiag finishes downloading, open an elevated command prompt and navigate to the directory where `setupdiag.exe` was downloaded and saved to. -1. Double-click the **SetupDiag** file to run it. Select **Yes** if asked to approve running the program. +1. In the elevated command prompt, run `setupdiage.exe` in online mode using the desired parameters as documented in the [Parameters](#parameters) and [Examples](#examples) sections. - Double-clicking the file to run it automatically closes the command window when SetupDiag completes its analysis. To instead keep the window open to review the messages SetupDiag generates, run the program by typing **SetupDiag** at the command prompt instead of double-clicking it. When running from a command prompt, make sure to change directories to where SetupDiag is located. +1. Wait for SetupDiag to finish. -1. A command window opens while SetupDiag diagnoses the computer. Wait for this process to finish. - -1. When SetupDiag finishes, two files are created in the same folder where SetupDiag was run from. One is a configuration file, the other is a log file. +1. When SetupDiag finishes, two files are created in the same folder where SetupDiag was run from: + - A configuration file. + - A log file. 1. Use Notepad to open the log file **SetupDiagResults.log**. 1. Review the information that is displayed. If a rule was matched, this information can say why the computer failed to upgrade, and potentially how to fix the problem. See the section [Text log sample](#text-log-sample). -For instructions on how to run the tool in offline mode and with more advanced options, see the sections [Parameters](#parameters) and [Examples](#examples). +> [!TIP] +> +> For instructions on how to run the tool in offline mode in Windows PE, see the sections [Parameters](#parameters) and [Examples](#examples). ## Parameters | Parameter | Description | | --- | --- | -| **/?** | Displays interactive help | -| **/Output:\[Full path and file name for output log file\]** | This optional parameter specifies the name and location for the results log file. The output file contains the analysis from SetupDiag. Only text format output is supported. UNC paths work provided the context under which SetupDiag runs has access to the UNC path. If the path has a space in it, the entire path must be enclosed in double quotes (**"**). See the [Examples](#examples) sections for an example.

Default: If not specified, SetupDiag creates the file **SetupDiagResults.log** in the same directory where **SetupDiag.exe** is run. | -| **/LogsPath:\[Full path to logs\]** | This optional parameter specifies the location of logs to parse and where to find the log files for an offline analysis. These log files can be in a flat folder format, or containing multiple subdirectories. SetupDiag recursively searches all child directories. Defaults to checking the current system for logs. | +| **/?** | Displays help information | +| **/Output:\[Full path and file name for output log file\]** | This optional parameter specifies the name and location for the results log file. The output file contains the analysis from SetupDiag. Only text format output is supported. UNC paths work provided the context under which SetupDiag runs has access to the UNC path. If the path has a space in it, the entire path must be enclosed in double quotes (**"**). See the [Examples](#examples) sections for an example.

Default: If not specified, SetupDiag creates the file **SetupDiagResults.log** in the same directory where **SetupDiag.exe** is run. | +| **/LogsPath:\[Full path to logs\]** | This optional parameter specifies the location of logs to parse and where to find the log files for an offline analysis. These log files can be in a flat folder format, or containing multiple subdirectories. SetupDiag recursively searches all child directories. Defaults to checking the current system for logs. | | **/ZipLogs:\[True \| False\]** | This optional parameter Tells **SetupDiag.exe** to create a zip file containing the results and all the log files that were parsed. The zip file is created in the same directory where **SetupDiag.exe** is run.

Default: If not specified, a value of 'true' is used. | -| **/Format:\[xml \| json\]** | This optional parameter specifies the output format for log files to be XML or JSON. If this parameter isn't specified, text format is used by default. | +| **/Format:\[xml \| json\]** | This optional parameter specifies the output format for log files to be XML or JSON. If this parameter isn't specified, text format is used by default. | | **/Scenario:\[Recovery \| Debug\]** | This optional parameter can do one of the following two items based on the argument used:

| -| **/Verbose** | This optional parameter creates a diagnostic log in the current directory, with debugging information, additional data, and details about SetupDiag. By default, SetupDiag only produces a log file entry for major errors. Using **/Verbose** causes SetupDiag to always produce another log file with debugging details. These details can be useful when reporting a problem with SetupDiag. | +| **/Verbose** | This optional parameter creates a diagnostic log in the current directory, with debugging information, additional data, and details about SetupDiag. By default, SetupDiag only produces a log file entry for major errors. Using **/Verbose** causes SetupDiag to always produce another log file with debugging details. These details can be useful when reporting a problem with SetupDiag. | | **/NoTel** | This optional parameter tells **SetupDiag.exe** not to send diagnostic telemetry to Microsoft. | -| **/RegPath** | This optional parameter Instructs **SetupDiag.exe** to add failure information to the registry under the given path. Registry paths should start with **HKEY_LOCAL_MACHINE** or **HKEY_CURRENT_USER** and be accessible at the elevation level SetupDiag is executed under. If this parameter isn't specified, the default path is **HKLM\SYSTEM\Setup\MoSetup\Volatile\SetupDiag**. | -| **/AddReg** | This optional parameter Instructs **SetupDiag.exe** to add failure information to the registry on the executing system in offline mode. SetupDiag by default adds failure information to the registry in Online mode only. Registry data goes to **HKEY_LOCAL_MACHINE\SYSTEM\Setup\MoSetup\Volatile\SetupDiag** unless otherwise specified. | +| **/RegPath** | This optional parameter Instructs **SetupDiag.exe** to add failure information to the registry under the given path. Registry paths should start with **HKEY_LOCAL_MACHINE** or **HKEY_CURRENT_USER** and be accessible at the elevation level SetupDiag is executed under. If this parameter isn't specified, the default path is `HKLM\SYSTEM\Setup\MoSetup\Volatile\SetupDiag`. | +| **/AddReg** | This optional parameter Instructs **SetupDiag.exe** to add failure information to the registry on the executing system in offline mode. SetupDiag by default adds failure information to the registry in Online mode only. Registry data goes to `HKEY_LOCAL_MACHINE\SYSTEM\Setup\MoSetup\Volatile\SetupDiag` unless otherwise specified. | > [!NOTE] > > The **/Mode** parameter is deprecated in SetupDiag. > -> In previous versions, this command was used with the LogsPath parameter to specify that SetupDiag should run in an offline manner to analyze a set of log files that were captured from a different computer. In current versions of SetupDiag, when /LogsPath is specified then SetupDiag automatically runs in offline mode, therefore the /Mode parameter isn't needed. +> In previous versions, the **/Mode** parameter was used with the **/LogsPath** parameter in offline mode and would analyze a set of log files that were captured on a different computer. In current versions of SetupDiag, when **/LogsPath** is specified, then SetupDiag automatically runs in offline mode, therefore the **/Mode** parameter isn't needed. ### Examples @@ -132,13 +139,13 @@ For instructions on how to run the tool in offline mode and with more advanced o > > **SetupDiage.exe** should be run from an elevated command prompt for it to work properly. -- In the following example, SetupDiag is run without parameters and it displays interactive help. +- In the following example, SetupDiag is run without parameters and it displays help information. ```cmd SetupDiag.exe ``` -- In the following example, SetupDiag is run in online mode (this mode is the default). It knows where to look for logs on the current (failing) system, so there's no need to gather logs ahead of time. A custom location for results is specified. +- In the following example, SetupDiag is run in online mode (this mode is the default). It knows where to look for logs on the current (failing) system, so there's no need to gather logs ahead of time. A custom location for results is specified. ```cmd SetupDiag.exe /Output:C:\SetupDiag\Results.log @@ -156,13 +163,12 @@ For instructions on how to run the tool in offline mode and with more advanced o SetupDiag.exe /Output:C:\SetupDiag\Results.log /LogsPath:D:\Temp\Logs\LogSet1 ``` -- The following example sets recovery scenario in offline mode. In the example, SetupDiag searches for reset/recovery logs in the specified LogsPath location and output the results to the directory specified by the **/Output** parameter. +- The following is an example of Reset/Recovery Offline Mode. SetupDiag is instructed to look for reset/recovery logs in the specified LogsPath location. It then outputs the results to the directory specified by the **/Output** parameter. ```cmd SetupDiag.exe /Output:C:\SetupDiag\RecoveryResults.log /LogsPath:D:\Temp\Cabs\PBR_Log /Scenario:Recovery - ``` -- The following example sets recovery scenario in online mode. In the example, SetupDiag searches for reset/recovery logs on the current system and output results in XML format. +- The following example is an example of Reset/Recovery Online Mode. SetupDiag is instructed to look for reset/recovery logs on the current system and output its results in XML format. ```cmd SetupDiag.exe /Scenario:Recovery /Format:xml @@ -180,24 +186,6 @@ For instructions on how to run the tool in offline mode and with more advanced o SetupDiag.exe /Output:C:\SetupDiag\Results.xml /Format:xml ``` -- The following example is an example of Online Mode where no parameters are needed or used. SetupDiag is instructed to look for setup/upgrade logs on the current system and output the results to the same directory where SetupDiag is located. - - ```cmd - SetupDiag.exe - ``` - -- The following example is an example of Reset/Recovery Offline Mode. SetupDiag is instructed to look for reset/recovery logs in the specified LogsPath location. It then outputs the results to the directory specified by the **/Output** parameter. - - ```cmd - SetupDiag.exe /Output:C:\SetupDiag\RecoveryResults.log /LogsPath:D:\Temp\Cabs\PBR_Log /Scenario:Recovery - ``` - -- The following example is an example of Reset/Recovery Online Mode. SetupDiag is instructed to look for reset/recovery logs on the current system and output its results in XML format. - - ```cmd - SetupDiag.exe /Scenario:Recovery /Format:xml - ``` - ## Log files [Windows Setup Log Files and Event Logs](/windows-hardware/manufacture/desktop/windows-setup-log-files-and-event-logs) has information about where logs are created during Windows Setup. For offline processing, SetupDiag should be run against the contents of the entire folder. For example, depending on when the upgrade failed, copy one of the following folders to the offline location: @@ -225,7 +213,7 @@ To debug a setup-related bug check: - Install the [Windows Debugging Tools](/windows-hardware/drivers/debugger/debugger-download-tools) on the computer that runs SetupDiag. -In the following example, the `setupmem.dmp` file is copied to the `D:\Dump` directory and the Windows Debugging Tools are installed prior to running SetupDiag: +In the following example, the `setupmem.dmp` file is copied to the `D:\Dump` directory and the Windows Debugging Tools are installed before running SetupDiag: ```cmd SetupDiag.exe /Output:C:\SetupDiag\Dumpdebug.log /LogsPath:D:\Dump @@ -276,75 +264,75 @@ Logs ZipFile created at: c:\setupdiag\Logs_14.zip When SetupDiag searches log files, it uses a set of rules to match known issues. These rules are contained in an xml file. The xml file might be updated with new and updated rules as new versions of SetupDiag are made available. -Each rule name and its associated unique rule identifier are listed with a description of the known upgrade-blocking issue. In the rule descriptions, the term **down-level** refers to the first phase of the upgrade process, which runs under the original OS. +Each rule name and its associated unique rule identifier are listed with a description of the known upgrade-blocking issue. In the rule descriptions, the term **downlevel** refers to the first phase of the upgrade process, which runs under the original OS. | Rule Name | GUID | Description | | --- | --- | | **CompatScanOnly** | FFDAFD37-DB75-498A-A893-472D49A1311D | This rule indicates that `setup.exe` was called with a specific command line parameter that indicated setup was to do a compatibility scan only, not an upgrade. | | **PlugInComplianceBlock** | D912150B-1302-4860-91B5-527907D08960 | Detects all compatibility blocks from Server compliance plug-ins. This rule is for server upgrades only. It outputs the compliance block and remediation required. | | **BitLockerHardblock** | C30152E2-938E-44B8-915B-D1181BA635AE | This block is an upgrade block when the target OS doesn't support BitLocker, yet the host OS has BitLocker enabled. | -| **VHDHardblock** | D9ED1B82-4ED8-4DFD-8EC0-BE69048978CC | This block happens when the host OS is booted to a VHD image. Upgrade isn't supported when the host OS is booted from a VHD image. | -| **PortableWorkspaceHardblock** | 5B0D3AB4-212A-4CE4-BDB9-37CA404BB280 | This block indicates that the host OS is booted from a Windows To-Go device (USB key). Upgrade isn't supported in the Windows To-Go environment. | -| **AuditModeHardblock** | A03BD71B-487B-4ACA-83A0-735B0F3F1A90 | This block indicates that the host OS is currently booted into Audit Mode, a special mode for modifying the Windows state. Upgrade isn't supported from this state. | +| **VHDHardblock** | D9ED1B82-4ED8-4DFD-8EC0-BE69048978CC | This block happens when the host OS is booted to a VHD image. Upgrade isn't supported when the host OS is booted from a VHD image. | +| **PortableWorkspaceHardblock** | 5B0D3AB4-212A-4CE4-BDB9-37CA404BB280 | This block indicates that the host OS is booted from a Windows To-Go device (USB key. Upgrade isn't supported in the Windows To-Go environment. | +| **AuditModeHardblock** | A03BD71B-487B-4ACA-83A0-735B0F3F1A90 | This block indicates that the host OS is currently booted into Audit Mode, a special mode for modifying the Windows state. Upgrade isn't supported from this state. | | **SafeModeHardblock** | 404D9523-B7A8-4203-90AF-5FBB05B6579B | This block indicates that the host OS is booted to Safe Mode, where upgrade isn't supported. | | **InsufficientSystemPartitionDiskSpaceHardblock** | 3789FBF8-E177-437D-B1E3-D38B4C4269D1 | This block is encountered when setup determines the system partition doesn't have enough space to be serviced with the newer boot files required during the upgrade process. The system partition is where the boot loader files are stored | | **CompatBlockedApplicationAutoUninstall** | BEBA5BC6-6150-413E-8ACE-5E1EC8D34DD5 | This rule indicates there's an application that needs to be uninstalled before setup can continue. | -| **CompatBlockedApplicationDismissable** | EA52620B-E6A0-4BBC-882E-0686605736D9 | When setup is run in **/quiet** mode, there are dismissible application messages that turn into blocks unless the command line also specifies **/compat ignorewarning**. This rule indicates setup was executed in **/quiet** mode but there's an application dismissible block message that prevented setup from continuing. | -| **CompatBlockedFODDismissable** | 7B693C42-793E-4E9E-A10B-ED0F33D45E2A | When setup is run in **/quiet** mode, there are dismissible Feature On Demand messages that turn into blocks unless the command line also specifies **/compat ignorewarning**. This rule indicates setup was executed in **/quiet** mode but there's a Feature On Demand dismissible block message that prevented setup from continuing, usually that the target OS image is missing a Feature On Demand that is installed in the current OS. Removal of the Feature On Demand in the current OS should also resolve the issue. -| **CompatBlockedApplicationManualUninstall** | 9E912E5F-25A5-4FC0-BEC1-CA0EA5432FF4 | This rule indicates that an application without an Add/Remove Programs entry, is present on the system and blocking setup from continuing. This block typically requires manual removal of the files associated with this application to continue. | +| **CompatBlockedApplicationDismissable** | EA52620B-E6A0-4BBC-882E-0686605736D9 | When setup is run in **/quiet** mode, there are dismissible application messages that turn into blocks unless the command line also specifies **/compat ignorewarning**. This rule indicates setup was executed in **/quiet** mode but there's an application dismissible block message that prevented setup from continuing. | +| **CompatBlockedFODDismissable** | 7B693C42-793E-4E9E-A10B-ED0F33D45E2A | When setup is run in **/quiet** mode, there are dismissible Feature On Demand messages that turn into blocks unless the command line also specifies **/compat ignorewarning**. This rule indicates setup was executed in **/quiet** mode but there's a Feature On Demand dismissible block message that prevented setup from continuing, usually that the target OS image is missing a Feature On Demand that is installed in the current OS. Removal of the Feature On Demand in the current OS should also resolve the issue. +| **CompatBlockedApplicationManualUninstall** | 9E912E5F-25A5-4FC0-BEC1-CA0EA5432FF4 | This rule indicates that an application without an Add/Remove Programs entry, is present on the system and blocking setup from continuing. This block typically requires manual removal of the files associated with this application to continue. | | **GenericCompatBlock** | 511B9D95-C945-4F9B-BD63-98F1465E1CF6 | The rule indicates that system doesn't meet a hardware requirement for running Windows. For example, the device is missing a requirement for TPM 2.0. This issue can occur even when an attempt is made to bypass the hardware requirements. | | **GatedCompatBlock** | 34A9F145-3842-4A68-987F-4622EE0FC162 | This rule indicates that the upgrade failed due to a temporary block. A temporary block is put in place when an issue is found with a specific piece of software or hardware driver and the issue has a fix pending. The block is lifted once the fix is widely available. | -| **HardblockDeviceOrDriver** | ED3AEFA1-F3E2-4F33-8A21-184ADF215B1B | This error indicates a device driver that is loaded on the host OS isn't compatible with the newer OS version. The device driver needs to be removed prior to the upgrade. | +| **HardblockDeviceOrDriver** | ED3AEFA1-F3E2-4F33-8A21-184ADF215B1B | This error indicates a device driver that is loaded on the host OS isn't compatible with the newer OS version. The device driver needs to be removed before the upgrade. | | **HardblockMismatchedLanguage** | 60BA8449-CF23-4D92-A108-D6FCEFB95B45 | This rule indicates the host OS and the target OS language editions don't match. | -| **HardblockFlightSigning** | 598F2802-3E7F-4697-BD18-7A6371C8B2F8 | This rule indicates the target OS is a pre-release, Windows Insider build, and the target machine has Secure Boot enabled. This rule blocks the pre-release signed build from booting if installed on the machine. | -| **DiskSpaceBlockInDownLevel** | 6080AFAC-892E-4903-94EA-7A17E69E549E | This failure indicates the system ran out of disk space during the down-level operations of upgrade. | +| **HardblockFlightSigning** | 598F2802-3E7F-4697-BD18-7A6371C8B2F8 | This rule indicates the target OS is a pre-release, Windows Insider build, and the target machine has Secure Boot enabled. This rule blocks the pre-release signed build from booting if installed on the machine. | +| **DiskSpaceBlockInDownLevel** | 6080AFAC-892E-4903-94EA-7A17E69E549E | This failure indicates the system ran out of disk space during the downlevel operations of upgrade. | | **DiskSpaceFailure** | 981DCBA5-B8D0-4BA7-A8AB-4030F7A10191 | This failure indicates the system drive ran out of available disk space at some point after the first reboot into the upgrade. | | **PreReleaseWimMountDriverFound** | 31EC76CC-27EC-4ADC-9869-66AABEDB56F0 | Captures failures due to having an unrecognized `wimmount.sys` driver registered on the system. | -| **DebugSetupMemoryDump** | C7C63D8A-C5F6-4255-8031-74597773C3C6 | This offline only rule indicates a bug check occurred during setup. If the debugger tools are available on the system, SetupDiag debugs the memory dump and provide details. | -| **DebugSetupCrash** | CEEBA202-6F04-4BC3-84B8-7B99AED924B1 | This offline only rule indicates that setup itself encountered a failure that resulted in a process memory dump. If the debugger tools are installed on the system, SetupDiag debugs the memory dump and give further details. | -| **DebugMemoryDump** | 505ED489-329A-43F5-B467-FCAAF6A1264C | This offline only rule is for any memory.dmp file that resulted during the setup/upgrade operation. If the debugger tools are installed on the system, SetupDiag debugs the memory dump and give further details. | +| **DebugSetupMemoryDump** | C7C63D8A-C5F6-4255-8031-74597773C3C6 | This offline only rule indicates a bug check occurred during setup. If the debugger tools are available on the system, SetupDiag debugs the memory dump and provide details. | +| **DebugSetupCrash** | CEEBA202-6F04-4BC3-84B8-7B99AED924B1 | This offline only rule indicates that setup itself encountered a failure that resulted in a process memory dump. If the debugger tools are installed on the system, SetupDiag debugs the memory dump and give further details. | +| **DebugMemoryDump** | 505ED489-329A-43F5-B467-FCAAF6A1264C | This offline only rule is for any memory.dmp file that resulted during the setup/upgrade operation. If the debugger tools are installed on the system, SetupDiag debugs the memory dump and give further details. | | **DeviceInstallHang** | 37BB1C3A-4D79-40E8-A556-FDA126D40BC6 | This failure rule indicates the system hung or bug checked during the device installation phase of upgrade. | | **DriverPackageMissingFileFailure** | 37BB1C3A-4D79-40E8-A556-FDA126D40BC6 | This rule indicates that a driver package had a missing file during device install. Updating the driver package might help resolve the issue. | | **UnsignedDriverBootFailure** | CD270AA4-C044-4A22-886A-F34EF2E79469 | This rule indicates that an unsigned driver caused a boot failure. | -| **BootFailureDetected** | 4FB446C2-D4EC-40B4-97E2-67EB19D1CFB7 | This rule indicates a boot failure occurred during a specific phase of the update. The rule indicates the failure code and phase for diagnostic purposes. | +| **BootFailureDetected** | 4FB446C2-D4EC-40B4-97E2-67EB19D1CFB7 | This rule indicates a boot failure occurred during a specific phase of the update. The rule indicates the failure code and phase for diagnostic purposes. | | **WinSetupBootFilterFailure** | C073BFC8-5810-4E19-B53B-4280B79E096C | Detects failures in the kernel mode file operations. | | **FindDebugInfoFromRollbackLog** | 9600EB68-1120-4A87-9FE9-3A4A70ACFC37 | This rule determines and gives details when a bug check occurs during the setup/upgrade process that resulted in a memory dump. However, a debugger package isn't required on the executing machine. | -| **AdvancedInstallerFailed** | 77D36C96-32BE-42A2-BB9C-AAFFE64FCADC | Finds fatal advanced installer operations that cause setup failures. Indicates critical failure in the AdvancedInstaller while running an installer package, includes the .exe being called, the phase, mode, component and error codes. | +| **AdvancedInstallerFailed** | 77D36C96-32BE-42A2-BB9C-AAFFE64FCADC | Finds fatal advanced installer operations that cause setup failures. Indicates critical failure in the AdvancedInstaller while running an installer package, includes the .exe being called, the phase, mode, component, and error codes. | | **AdvancedInstallerPluginInstallFailed** | 2F784A0E-CEB1-47C5-8072-F1294C7CB4AE | This rule indicates some component that was being installed via an advanced installer (FeatureOnDemand, Language Packs, .NET packages, etc.) failed to install. The rule calls out what was being installed. If the failed component is a FeatureOnDemand, remove the Windows Feature, reboot, and try the upgrade again. If the failed component is a Language Pack, remove the additional language pack, reboot, and try the upgrade again. | -| **AdvancedInstallerGenericFailure** | 4019550D-4CAA-45B0-A222-349C48E86F71 | A rule to match AdvancedInstaller read/write failures in a generic sense. Triggers on advanced installer failures in a generic sense. It outputs the application called, phase, mode, component and error code. | -| **FindMigApplyUnitFailure** | A4232E11-4043-4A37-9BF4-5901C46FD781 | Detects a migration unit failure that caused the update to fail. This rule outputs the name of the migration plug-in and the error code it produced for diagnostic purposes. | -| **FindMigGatherUnitFailure** | D04C064B-CD77-4E64-96D6-D26F30B4EE29 | Detects a migration gather unit failure that caused the update to fail. This rule outputs the name of the gather unit/plug-in and the error code it produced for diagnostic purposes. | -| **FindMigGatherApplyFailure** | A9964E6C-A2A8-45FF-B6B5-25E0BD71428E | Shows errors when the migration Engine fails out on a gather or apply operation. Indicates the Migration Object (file or registry path), the Migration | -| **OptionalComponentFailedToGetOCsFromPackage** | D012E2A2-99D8-4A8C-BBB2-088B92083D78 | This rule matches a specific Optional Component failure when attempting to enumerate components in a package. Indicates the optional component (OC) migration operation failed to enumerate optional components from an OC Package. It outputs the package name and error code. This rule replaces the OptionalComponentInstallFailure rule present. | -| **OptionalComponentOpenPackageFailed** | 22952520-EC89-4FBD-94E0-B67DF88347F6 | Matches a specific Optional Component failure when attempting to open an OC package. It outputs the package name and error code. Indicates the optional component migration operation failed to open an optional component Package. Outputs the package name and error code. | -| **OptionalComponentInitCBSSessionFailed** | 63340812-9252-45F3-A0F2-B2A4CA5E9317 | Matches a specific failure where the advanced installer service or components aren't operating or started on the system. Indicates corruption in the servicing stack on the down-level system. Outputs the error code encountered while trying to initialize the servicing component on the existing OS. | -| **CriticalSafeOSDUFailure** | 73566DF2-CA26-4073-B34C-C9BC70DBF043 | This rule indicates a failure occurred while updating the SafeOS image with a critical dynamic update. It indicates the phase and error code that occurred while attempting to update the SafeOS image for diagnostic purposes. | -| **UserProfileCreationFailureDuringOnlineApply** | 678117CE-F6A9-40C5-BC9F-A22575C78B14 | Indicates there was a critical failure while creating or modifying a User Profile during the online apply phase of the update. It indicates the operation and error code associated with the failure for diagnostic purposes. | -| **UserProfileCreationFailureDuringFinalize** | C6677BA6-2E53-4A88-B528-336D15ED1A64 | Matches a specific User Profile creation error during the finalize phase of setup. It outputs the failure code. | +| **AdvancedInstallerGenericFailure** | 4019550D-4CAA-45B0-A222-349C48E86F71 | A rule to match AdvancedInstaller read/write failures in a generic sense. Triggers on advanced installer failures in a generic sense. It outputs the application called, phase, mode, component, and error code. | +| **FindMigApplyUnitFailure** | A4232E11-4043-4A37-9BF4-5901C46FD781 | Detects a migration unit failure that caused the update to fail. This rule outputs the name of the migration plug-in and the error code it produced for diagnostic purposes. | +| **FindMigGatherUnitFailure** | D04C064B-CD77-4E64-96D6-D26F30B4EE29 | Detects a migration gather unit failure that caused the update to fail. This rule outputs the name of the gather unit/plug-in and the error code it produced for diagnostic purposes. | +| **FindMigGatherApplyFailure** | A9964E6C-A2A8-45FF-B6B5-25E0BD71428E | Shows errors when the migration Engine fails out on a gather or apply operation. Indicates the Migration Object (file or registry path), the Migration | +| **OptionalComponentFailedToGetOCsFromPackage** | D012E2A2-99D8-4A8C-BBB2-088B92083D78 | This rule matches a specific Optional Component failure when attempting to enumerate components in a package. Indicates the optional component (OC) migration operation failed to enumerate optional components from an OC Package. It outputs the package name and error code. This rule replaces the OptionalComponentInstallFailure rule present. | +| **OptionalComponentOpenPackageFailed** | 22952520-EC89-4FBD-94E0-B67DF88347F6 | Matches a specific Optional Component failure when attempting to open an OC package. It outputs the package name and error code. Indicates the optional component migration operation failed to open an optional component Package. Outputs the package name and error code. | +| **OptionalComponentInitCBSSessionFailed** | 63340812-9252-45F3-A0F2-B2A4CA5E9317 | Matches a specific failure where the advanced installer service or components aren't operating or started on the system. Indicates corruption in the servicing stack on the downlevel system. Outputs the error code encountered while trying to initialize the servicing component on the existing OS. | +| **CriticalSafeOSDUFailure** | 73566DF2-CA26-4073-B34C-C9BC70DBF043 | This rule indicates a failure occurred while updating the SafeOS image with a critical dynamic update. It indicates the phase and error code that occurred while attempting to update the SafeOS image for diagnostic purposes. | +| **UserProfileCreationFailureDuringOnlineApply** | 678117CE-F6A9-40C5-BC9F-A22575C78B14 | Indicates there was a critical failure while creating or modifying a User Profile during the online apply phase of the update. It indicates the operation and error code associated with the failure for diagnostic purposes. | +| **UserProfileCreationFailureDuringFinalize** | C6677BA6-2E53-4A88-B528-336D15ED1A64 | Matches a specific User Profile creation error during the finalize phase of setup. It outputs the failure code. | | **UserProfileSuffixMismatch** | B4BBCCCE-F99D-43EB-9090-078213397FD8 | Detects when a file or other object causes the migration or creation of a user profile to fail during the update. | | **DuplicateUserProfileFailure** | BD7B3109-80F1-4421-8F0A-B34CD25F4B51 | This rule indicates a fatal error while migrating user profiles, usually with multiple SIDs associated with a single user profile. This error usually occurs when software creates local user accounts that aren't ever used or signed in with. The rule indicates the SID and UserName of the account that is causing the failure. To attempt to resolve the issue, first back up all the user's files for the affected user account. After the user's files are backed up, delete the account in a supported manner. Make sure that the account isn't one that is needed or is currently used to sign into the device. After deleting the account, reboot, and try the upgrade again. | -| **WimMountFailure** | BE6DF2F1-19A6-48C6-AEF8-D3B0CE3D4549 | This rule indicates the update failed to mount a WIM file. It shows the name of the WIM file and the error message and error code associated with the failure for diagnostic purposes. | +| **WimMountFailure** | BE6DF2F1-19A6-48C6-AEF8-D3B0CE3D4549 | This rule indicates the update failed to mount a WIM file. It shows the name of the WIM file and the error message and error code associated with the failure for diagnostic purposes. | | **WimMountDriverIssue** | 565B60DD-5403-4797-AE3E-BC5CB972FBAE | Detects failures in `WimMount.sys` registration on the system. | -| **WimApplyExtractFailure** | 746879E9-C9C5-488C-8D4B-0C811FF3A9A8 | Matches a WIM apply failure during WIM extraction phases of setup. It outputs the extension, path and error code. | -| **UpdateAgentExpanderFailure** | 66E496B3-7D19-47FA-B19B-4040B9FD17E2 | Matches DPX expander failures in the down-level phase of update from Windows Update. It outputs the package name, function, expression and error code. | -| **FindFatalPluginFailure** | E48E3F1C-26F6-4AFB-859B-BF637DA49636 | Matches any plug-in failure that setupplatform decides is fatal to setup. It outputs the plugin name, operation and error code. | -| **MigrationAbortedDueToPluginFailure** | D07A24F6-5B25-474E-B516-A730085940C9 | Indicates a critical failure in a migration plugin that causes setup to abort the migration. Provides the setup operation, plug-in name, plug-in action and error code. | -| **DISMAddPackageFailed** | 6196FF5B-E69E-4117-9EC6-9C1EAB20A3B9 | Indicates a critical failure during a DISM add package operation. Specifies the Package Name, DISM error and add package error code. | +| **WimApplyExtractFailure** | 746879E9-C9C5-488C-8D4B-0C811FF3A9A8 | Matches a WIM apply failure during WIM extraction phases of setup. It outputs the extension, path, and error code. | +| **UpdateAgentExpanderFailure** | 66E496B3-7D19-47FA-B19B-4040B9FD17E2 | Matches DPX expander failures in the downlevel phase of update from Windows Update. It outputs the package name, function, expression, and error code. | +| **FindFatalPluginFailure** | E48E3F1C-26F6-4AFB-859B-BF637DA49636 | Matches any plug-in failure that setupplatform decides is fatal to setup. It outputs the plugin name, operation, and error code. | +| **MigrationAbortedDueToPluginFailure** | D07A24F6-5B25-474E-B516-A730085940C9 | Indicates a critical failure in a migration plugin that causes setup to abort the migration. Provides the setup operation, plug-in name, plug-in action and error code. | +| **DISMAddPackageFailed** | 6196FF5B-E69E-4117-9EC6-9C1EAB20A3B9 | Indicates a critical failure during a DISM add package operation. Specifies the Package Name, DISM error and add package error code. | | **DISMImageSessionFailure** | 61B7886B-10CD-4C98-A299-B987CB24A11C | Captures failure information when DISM fails to start an image session successfully. | -| **DISMproviderFailure** | D76EF86F-B3F8-433F-9EBF-B4411F8141F4 | Triggers when a DISM provider (plug-in) fails in a critical operation. Outputs the file (plug-in name), function called + error code, and error message from the provider. | -| **SysPrepLaunchModuleFailure** | 7905655C-F295-45F7-8873-81D6F9149BFD | Indicates a sysPrep plug-in failed in a critical operation. Indicates the plug-in name, operation name and error code. | -| **UserProvidedDriverInjectionFailure** | 2247C48A-7EE3-4037-AFAB-95B92DE1D980 | A driver provided to setup (via command line input) failed in some way. Outputs the driver install function and error code. | +| **DISMproviderFailure** | D76EF86F-B3F8-433F-9EBF-B4411F8141F4 | Triggers when a DISM provider (plug-in) fails in a critical operation. Outputs the file (plug-in name), function called + error code, and error message from the provider. | +| **SysPrepLaunchModuleFailure** | 7905655C-F295-45F7-8873-81D6F9149BFD | Indicates a sysPrep plug-in failed in a critical operation. Indicates the plug-in name, operation name, and error code. | +| **UserProvidedDriverInjectionFailure** | 2247C48A-7EE3-4037-AFAB-95B92DE1D980 | A driver provided to setup (via command line input) failed in some way. Outputs the driver install function and error code. | | **DriverMigrationFailure** | 9378D9E2-256E-448C-B02F-137F611F5CE3 | This rule indicates a fatal failure when migrating drivers. | -| **UnknownDriverMigrationFailure** | D7541B80-5071-42CE-AD14-FBE8C0C4F7FD | This rule indicates a bad driver package resides on the system. The driver package causes the upgrade to fail when the driver package is attempted to migrate to the new OS. The rule usually indicates the driver package name that caused the issue. The remediation is to remove the bad driver package, reboot, and try the upgrade again. If an update to this driver is available from the OEM, updating the driver package is recommended. | +| **UnknownDriverMigrationFailure** | D7541B80-5071-42CE-AD14-FBE8C0C4F7FD | This rule indicates a bad driver package resides on the system. The driver package causes the upgrade to fail when the driver package is attempted to migrate to the new OS. The rule usually indicates the driver package name that caused the issue. The remediation is to remove the bad driver package, reboot, and try the upgrade again. If an update to this driver is available from the OEM, updating the driver package is recommended. | | | | | **FindSuccessfulUpgrade** | 8A0824C8-A56D-4C55-95A0-22751AB62F3E | Determines if the given setup was a success or not based off the logs. | | **FindSetupHostReportedFailure** | 6253C04F-2E4E-4F7A-B88E-95A69702F7EC | Gives information about failures surfaced early in the upgrade process by `setuphost.exe` | -| **FindDownlevelFailure** | 716334B7-F46A-4BAA-94F2-3E31BC9EFA55 | Gives failure information surfaced by SetupPlatform, later in the down-level phase. | -| **FindAbruptDownlevelFailure** | 55882B1A-DA3E-408A-9076-23B22A0472BD | Gives last operation failure information when the system fails in the down-level, but the log just ends abruptly. | -| **FindEarlyDownlevelError** | A4CE4FC9-5E10-4BB1-8ECE-3B29EB9D7C52 | Detects failures in down-level phase before setup platform is invoked. | +| **FindDownlevelFailure** | 716334B7-F46A-4BAA-94F2-3E31BC9EFA55 | Gives failure information surfaced by SetupPlatform, later in the downlevel phase. | +| **FindAbruptDownlevelFailure** | 55882B1A-DA3E-408A-9076-23B22A0472BD | Gives last operation failure information when the system fails in the downlevel, but the log just ends abruptly. | +| **FindEarlyDownlevelError** | A4CE4FC9-5E10-4BB1-8ECE-3B29EB9D7C52 | Detects failures in downlevel phase before setup platform is invoked. | | **FindSPFatalError** | A4028172-1B09-48F8-AD3B-86CDD7D55852 | Captures failure information when setup platform encounters a fatal error. | -| **FindSetupPlatformFailedOperationInfo** | 307A0133-F06B-4B75-AEA8-116C3B53C2D1 | Gives last phase and error information when SetupPlatform indicates a critical failure. This rule indicates the operation and error associated with the failure for diagnostic purposes. | -| **FindRollbackFailure** | 3A43C9B5-05B3-4F7C-A955-88F991BB5A48 | Gives last operation, failure phase and error information when a rollback occurs. | +| **FindSetupPlatformFailedOperationInfo** | 307A0133-F06B-4B75-AEA8-116C3B53C2D1 | Gives last phase and error information when SetupPlatform indicates a critical failure. This rule indicates the operation and error associated with the failure for diagnostic purposes. | +| **FindRollbackFailure** | 3A43C9B5-05B3-4F7C-A955-88F991BB5A48 | Gives last operation, failure phase, and error information when a rollback occurs. | ## Sample logs @@ -374,8 +362,8 @@ System Information: ReportId = dd4db176-4e3f-4451-aef6-22cf46de8bde Error: SetupDiag reports Optional Component installation failed to open OC Package. Package Name: Foundation, Error: 0x8007001F -Recommend you check the "Windows Modules Installer" service (Trusted Installer) is started on the system and set to automatic start, reboot and try the update again. Optionally, you can check the status of optional components on the system (search for Windows Features), uninstall any unneeded optional components, reboot and try the update again. -Error: SetupDiag reports down-level failure, Operation: Finalize, Error: 0x8007001F - 0x50015 +Recommend you check the "Windows Modules Installer" service (Trusted Installer) is started on the system and set to automatic start, reboot and try the update again. Optionally, you can check the status of optional components on the system (search for Windows Features), uninstall any unneeded optional components, reboot and try the update again. +Error: SetupDiag reports downlevel failure, Operation: Finalize, Error: 0x8007001F - 0x50015 Refer to https://learn.microsoft.com/windows/deployment/upgrade/upgrade-error-codes for error information. ``` diff --git a/windows/deployment/upgrade/submit-errors.md b/windows/deployment/upgrade/submit-errors.md index fd90fdc246..f1fc97e892 100644 --- a/windows/deployment/upgrade/submit-errors.md +++ b/windows/deployment/upgrade/submit-errors.md @@ -2,13 +2,13 @@ title: Submit Windows upgrade errors using Feedback Hub manager: aaroncz ms.author: frankroj -description: Download the Feedback Hub app, and then submit Windows upgrade errors for diagnosis using feedback hub. +description: Download the Feedback Hub app, and then submit Windows upgrade errors for diagnosis using Feedback Hub. ms.service: windows-client author: frankroj ms.localizationpriority: medium ms.topic: troubleshooting-general ms.subservice: itpro-deploy -ms.date: 01/29/2025 +ms.date: 04/08/2025 appliesto: - ✅ Windows 11 - ✅ Windows 10 @@ -28,17 +28,17 @@ This article describes how to submit problems with a Windows upgrade to Microsof The Feedback Hub app allows reporting to Microsoft of any problems encountered while using Windows. It also allows sending suggestions to Microsoft on how to improve the Windows experience. Previously, the Feedback Hub could only be used through the Windows Insider Program. Now anyone can use this tool. The Feedback Hub app can be downloaded from the [Microsoft Store](https://www.microsoft.com/store/p/feedback-hub/9nblggh4r32n?SilentAuth=1&wa=wsignin1.0). -The Feedback Hub requires a currently supported version of Windows. The Feedback Hub can be used to submit information to Microsoft if problems are encountered while upgrading Windows. If upgrading to a currently supported version of Windows from a previous version that's Windows 10 or newer, the Feedback Hub automatically collects log files. For operating systems prior to Windows 10 that don't support the Feedback Hub, the log files must be manually collected. The log files can then be attached to the feedback item using a device that is running a currently supported version of Windows that supports the Feedback Hub. +The Feedback Hub requires a [currently supported version of Windows](/windows/release-health/supported-versions-windows-client). The Feedback Hub can be used to submit information to Microsoft if problems are encountered while upgrading Windows. If upgrading between [currently supported version of Windows](/windows/release-health/supported-versions-windows-client), the Feedback Hub automatically collects log files. For out of support operating systems before Windows 10 that don't support the Feedback Hub, the log files must be manually collected. The log files can then be attached to the feedback item using a device that is running a [currently supported version of Windows](/windows/release-health/supported-versions-windows-client) that supports the Feedback Hub. ## Submit feedback To submit feedback about a failed Windows upgrade, open the [Feedback Hub](feedback-hub://?referrer=resolveUpgradeErrorsPage&tabid=2&contextid=81&newFeedback=true&feedbackType=2&topic=submit-errors.md). -In the Feedback Hub, fill out all four sections with as much detail as possible: +In the Feedback Hub, fill out all of the sections with as much detail as possible: 1. **Enter your feedback** 1. **Choose a category** -1. **Find similar feedback** +1. **Find similar feedback** - this section doesn't have anything to fill out, but it is important to check for similar feedback items. If a similar feedback item is found, select it and then select the **Next** button. This allows Microsoft to see how many people are affected by the same issue. 1. **Add more details** Recommended information that can be included under the **Add more details** section include: @@ -71,5 +71,3 @@ After the feedback is submitted, additional information and items can be added t 1. Copy and then use the short link that is displayed. :::image type="content" alt-text="Share example." source="../images/share.jpg"::: - -## Related articles diff --git a/windows/deployment/upgrade/windows-error-reporting.md b/windows/deployment/upgrade/windows-error-reporting.md index 958dbd15ef..d2da8a5c3d 100644 --- a/windows/deployment/upgrade/windows-error-reporting.md +++ b/windows/deployment/upgrade/windows-error-reporting.md @@ -8,7 +8,7 @@ author: frankroj ms.localizationpriority: medium ms.topic: article ms.subservice: itpro-deploy -ms.date: 01/29/2025 +ms.date: 04/08/2025 appliesto: - ✅ Windows 11 - ✅ Windows 10 @@ -22,7 +22,7 @@ appliesto: > > See [Resolve Windows upgrade errors](resolve-windows-upgrade-errors.md) for a full list of articles in this section. -When Windows Setup fails, the result and extend code are recorded as an informational event in the Application log by Windows Error Reporting as event 1001. The event name is **WinSetupDiag02**. Event Viewer or Windows PowerShell can be used to review this event. +When Windows Setup fails, the [result code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#result-codes) and [extend code](/troubleshoot/windows-client/deployment/windows-10-upgrade-error-codes?toc=/windows/deployment/toc.json&bc=/windows/deployment/breadcrumb/toc.json#extend-codes) are recorded as an informational event in the Application log by Windows Error Reporting as event 1001. The event name is **WinSetupDiag02**. Event Viewer or Windows PowerShell can be used to review this event. To use Windows PowerShell, type the following commands from an elevated Windows PowerShell prompt: @@ -48,18 +48,18 @@ To use Event Viewer: Ten parameters are listed in the event: -| Parameters | -| ------------- | -| P1: The Setup Scenario (1=Media,5=WindowsUpdate,7=Media Creation Tool) | -| P2: Setup Mode (x=default,1=Downlevel,5=Rollback) | -| P3: New OS Architecture (x=default,0=X86,9=AMD64) | -| P4: Install Result (x=default,0=Success,1=Failure,2=Cancel,3=Blocked) | -| **P5: Result Error Code** (Ex: 0xc1900101) | -| **P6: Extend Error Code** (Ex: 0x20017) | -| P7: Source OS build (Ex: 9600) | -| P8: Source OS branch (not typically available) | -| P9: New OS build (Ex: 16299) | -| P10: New OS branch (Ex: rs3_release) | +| Parameters | Description| Example | +| ------------- | --- | --- | +| P1 | The Setup Scenario | 1=Media, 5=WindowsUpdate, 7=Media Creation Tool | +| P2 | Setup Mode | x=default, 1=Downlevel, 5=Rollback | +| P3 | New OS Architecture | x=default, 0=X86, 9=AMD64 | +| P4 | Install Result | x=default, 0=Success, 1=Failure,2=Cancel, 3=Blocked | +| **P5** | Result Error Code | 0xc1900101 | +| **P6** | Extend Error Code | 0x20017 | +| P7 | Source OS build | 9600 | +| P8 | Source OS branch | Not typically available | +| P9 | New OS build | 16299 | +| P10 | New OS branch | rs3_release | The event also contains links to log files that can be used to perform a detailed diagnosis of the error. The following example is an example of this event from a successful upgrade: diff --git a/windows/deployment/upgrade/windows-upgrade-and-migration-considerations.md b/windows/deployment/upgrade/windows-upgrade-and-migration-considerations.md index ca0f26473f..e1d51e9ebd 100644 --- a/windows/deployment/upgrade/windows-upgrade-and-migration-considerations.md +++ b/windows/deployment/upgrade/windows-upgrade-and-migration-considerations.md @@ -7,7 +7,10 @@ ms.service: windows-client author: frankroj ms.topic: upgrade-and-migration-article ms.subservice: itpro-deploy -ms.date: 08/30/2024 +ms.date: 04/08/2025 +appliesto: + - ✅ Windows 11 + - ✅ Windows 10 --- # Windows upgrade and migration considerations @@ -61,7 +64,7 @@ If a single-language Windows image that matches the system default UI language o ### Errorhandler.cmd -If using **Errorhandler.cmd** when upgrading from an earlier version of Windows, copy **Errorhandler.cmd** into the `%WINDIR%\Setup\Scripts` directory on the original installation of Windows. Copying **Errorhandler.cmd** into the `%WINDIR%\Setup\Scripts` directory on the original installation of Windows makes sure that if there are errors during the down-level phase of Windows Setup, the commands in **Errorhandler.cmd** run. For more information, see [Run a script if Windows Setup encounters a fatal error (ErrorHandler.cmd)](/windows-hardware/manufacture/desktop/add-a-custom-script-to-windows-setup#run-a-script-if-windowssetup-encounters-a-fatal-error-errorhandlercmd). +If using **Errorhandler.cmd** when upgrading from an earlier version of Windows, copy **Errorhandler.cmd** into the `%WINDIR%\Setup\Scripts` directory on the original installation of Windows. Copying **Errorhandler.cmd** into the `%WINDIR%\Setup\Scripts` directory on the original installation of Windows makes sure that if there are errors during the downlevel phase of Windows Setup, the commands in **Errorhandler.cmd** run. For more information, see [Run a script if Windows Setup encounters a fatal error (ErrorHandler.cmd)](/windows-hardware/manufacture/desktop/add-a-custom-script-to-windows-setup#run-a-script-if-windowssetup-encounters-a-fatal-error-errorhandlercmd). ## Related content diff --git a/windows/security/identity-protection/credential-guard/configure.md b/windows/security/identity-protection/credential-guard/configure.md index 84a8a1ab89..2e5a9a8c07 100644 --- a/windows/security/identity-protection/credential-guard/configure.md +++ b/windows/security/identity-protection/credential-guard/configure.md @@ -212,7 +212,7 @@ The following event indicates whether TPM is used for key protection. Path: `App :::column-end::: :::row-end::: -If you're running with a TPM, the TPM PCR mask value is something other than 0. +The TPM PCR mask is only relevant when SRTM is used. If the cached Copy status is 1, SRTM was not used - typically indicating DRTM is in use - and the PCR mask should be ignored. ## Disable Credential Guard diff --git a/windows/whats-new/deprecated-features-resources.md b/windows/whats-new/deprecated-features-resources.md index a276519e51..e17e62955c 100644 --- a/windows/whats-new/deprecated-features-resources.md +++ b/windows/whats-new/deprecated-features-resources.md @@ -1,7 +1,7 @@ --- title: Resources for deprecated features in the Windows client description: Resources and details for deprecated features in the Windows client. -ms.date: 08/14/2024 +ms.date: 04/08/2025 ms.service: windows-client ms.subservice: itpro-fundamentals ms.localizationpriority: medium @@ -21,6 +21,15 @@ appliesto: This article provides additional resources about [deprecated features for Windows client](deprecated-features.md) that may be needed by IT professionals. The following information is provided to help IT professionals plan for the removal of deprecated features: +## Windows UWP Map control and Windows Maps platform APIs + +In May 2024, we announced the unification of [Bing Maps for Enterprise](https://blogs.bing.com/maps/2024-05/Microsoft-Announces-Vision-for-Next-Generation-of-Enterprise-Maps) with [Azure Maps](https://azure.microsoft.com/products/azure-maps). This means that going forward, Azure Maps will combine the best of Bing Maps for Enterprise and Azure Maps. If your solution uses the Windows UWP Map control, look to move to an Azure Maps based replacement within one year of this deprecation notice rather than the end date for the entire Bing Maps for Enterprise platform. The following resources can help you with this transition: +- [Migrate from Bing Maps to Azure Maps](/azure/azure-maps/migrate-bing-maps-overview) +- [Use the Azure Maps map control](/azure/azure-maps/how-to-use-map-control) +- [Azure Maps code samples](https://samples.azuremaps.com/) +- [Bing Maps Blog](https://blogs.bing.com/maps) +- [Azure Maps Blog](https://techcommunity.microsoft.com/category/azure/blog/azuremapsblog) + ## Paint 3D Paint 3D is deprecated and will be removed from the Microsoft Store on November 4, 2024. Existing installations of Paint 3D will continue to work, but the app will no longer be available for download from the Microsoft Store. If you remove the app, you can reinstall it from the Microsoft Store until November 4, 2024. After that date, Paint 3D will no longer be available for download. Paint 3D was preinstalled on some Windows 10 devices, but wasn't preinstalled on Windows 11 devices. Some alternatives to Paint 3D include: diff --git a/windows/whats-new/deprecated-features.md b/windows/whats-new/deprecated-features.md index 88573222b7..227c3532f5 100644 --- a/windows/whats-new/deprecated-features.md +++ b/windows/whats-new/deprecated-features.md @@ -1,7 +1,7 @@ --- title: Deprecated features in the Windows client description: Review the list of features that Microsoft is no longer actively developing in Windows 10 and Windows 11. -ms.date: 02/19/2025 +ms.date: 04/08/2025 ms.service: windows-client ms.subservice: itpro-fundamentals ms.localizationpriority: medium @@ -47,6 +47,7 @@ The features in this article are no longer being actively developed, and might b | Feature | Details and mitigation | Deprecation announced | |---|---|---| +| Windows UWP Map control and Windows Maps platform APIs | The [Windows UWP Map control](/uwp/api/windows.ui.xaml.controls.maps) and [Windows Maps platform APIs](/uwp/api/windows.services.maps) within Windows have been deprecated as of April 8, 2025. The Maps UWP Control and Maps platform support within Windows will continue to function but will not be updated. For more information, see [Resources for deprecated features](deprecated-features-resources.md#windows-uwp-map-control-and-windows-maps-platform-apis). | April 8, 2025 | | Line printer daemon (LPR/LPD) | Deprecation reminder: [The line printer daemon protocol (LPR/LPD) was deprecated](/previous-versions/windows/it-pro/windows-server-2012-R2-and-2012/hh831568(v=ws.11)#printing) starting in Windows Server 2012. As removal of the line printer daemon protocol nears, we'd like to remind customers to ensure their environments are prepared for removal. When these features are eventually removed, clients that print to a server using this protocol, such as UNIX clients, will not be able to connect or print. Instead, UNIX clients should use IPP. Windows clients can connect to UNIX shared printers using the [Windows Standard Port Monitor](/troubleshoot/windows-server/printing/standard-port-monitor-for-tcpip). | [Original announcement: Windows Server 2012](/previous-versions/windows/it-pro/windows-server-2012-R2-and-2012/hh831568(v=ws.11)#printing)

Courtesy reminder: February 2025 | | Location History | We are deprecating and removing the Location History feature, an [API](/uwp/api/windows.devices.geolocation.geolocator.getgeopositionhistoryasync) that allowed Cortana to access 24 hours of device history when location was enabled. With the removal of the Location History feature, location data will no longer be saved locally and the corresponding settings will also be removed from the **Privacy & Security** > **Location** page in **Settings**. | February 2025 | | Suggested actions | Suggested actions that appear when you copy a phone number or future date in Windows 11 are deprecated and will be removed in a future Windows 11 update. | December 2024 |