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Teresa-Motiv 2019-12-27 08:45:55 -08:00
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@ -36,7 +36,7 @@ By itself, Event ID 41 might not contain sufficient information to explicitly de
- [Scenario 1](#scen1): The computer restarts because of a Stop error, and Event ID 41 contains a bug check code
- [Scenario 2](#scen2): The computer restarts because you pressed and held the power button
- Scenario 3: The computer restarts randomly or becomes completely unresponsive, and Event ID 41 is missing or does not include error code information
- [Scenario 3](#scen2): The computer restarts randomly or becomes completely unresponsive, and Event ID 41 is missing or does not include error code information
### <a name="scen1"></a>Scenario 1: The computer restarts because of a Stop error, and Event ID 41 contains a bug check code
@ -77,7 +77,7 @@ For help with troubleshooting an unresponsive computer, see [Windows Help](https
For more information about a specific situation in which a computer may stop responding, see KB 974476, [The computer stops responding when an USB device resumes from the USB Selective Suspend state in Windows 7 or in Windows Server 2008 R2](https://support.microsoft.com/help/974476/the-computer-stops-responding-when-an-usb-device-resumes-from-the-usb).
### Scenario 3: The computer is unresponsive or randomly restarts, and Event ID 41 is missing or lists error code values of zero
### <a name="scen3"></a>Scenario 3: The computer is unresponsive or randomly restarts, and Event ID 41 is missing or lists error code values of zero
This scenario includes the following circumstances: