Merged PR 2424: Merge UCupdates to master

Updates to Upgrade Readiness topic per Tasks 12750820 and 12741255. PM has signed off. Please merge.

windows/deployment/upgrade/upgrade-readiness-deployment-script.md

@@ -17,7 +17,7 @@ To automate the steps provided in [Get started with Upgrade Readiness](upgrade-r
 
 For detailed information about using the Upgrade Readiness (also known as upgrade analytics) deployment script, see the [Upgrade Analytics blog](https://blogs.technet.microsoft.com/upgradeanalytics/2016/09/20/new-version-of-the-upgrade-analytics-deployment-script-available/).
 
-> The following guidance applies to version 11.11.16 or later of the Upgrade Readiness deployment script. If you are using an older version, please download the latest from the [Download Center](https://go.microsoft.com/fwlink/?LinkID=822966&clcid=0x409).
+> The following guidance applies to version 11.11.16 or later of the Upgrade Readiness deployment script. If you are using an older version, download the latest from the [Download Center](https://go.microsoft.com/fwlink/?LinkID=822966&clcid=0x409).
 
 The Upgrade Readiness deployment script does the following:
 
@@ -132,11 +132,12 @@ The deployment script displays the following exit codes to let you know if it wa
     </tr>
     <tr>
         <td>13 - Can’t connect to Microsoft - setting. </td>
-        <td>An error occurred connecting to  https://settings.data.microsoft.com/qos. This error will prevent the collected data from being sent to Upgrade Readiness.  To resolve this issue, verify that the required endpoints are correctly whitelisted. For more information, see [Enable data sharing](https://technet.microsoft.com/en-us/itpro/windows/deploy/upgrade-readiness-get-started#enable-data-sharing).</td>
+        <td>An error occurred connecting to  https://settings.data.microsoft.com/qos. This error will prevent the collected data from being sent to Upgrade Readiness. To resolve this issue, verify that the required endpoints are correctly whitelisted. For more information, see [Enable data sharing](https://technet.microsoft.com/en-us/itpro/windows/deploy/upgrade-readiness-get-started#enable-data-sharing). Verify that the required endpoints are whitelisted correctly. See Whitelist select endpoints for more details. 
+14 </td>
     </tr>
     <tr>
         <td>14 - Can’t connect to Microsoft - compatexchange.</td>
-        <td>An error occurred connecting to https://compatexchange1.trafficmanager.net/CompatibilityExchangeService.svc . This error will prevent the collected data from being sent to Upgrade Readiness.  To resolve this issue, verify that the required endpoints are correctly whitelisted. For more information, see [Enable data sharing](https://technet.microsoft.com/en-us/itpro/windows/deploy/upgrade-readiness-get-started#enable-data-sharing).</td>
+        <td>An error occurred connecting to https://compatexchange1.trafficmanager.net/CompatibilityExchangeService.svc. This error will prevent the collected data from being sent to Upgrade Readiness. To resolve this issue, verify that the required endpoints are correctly whitelisted. For more information, see [Enable data sharing](https://technet.microsoft.com/en-us/itpro/windows/deploy/upgrade-readiness-get-started#enable-data-sharing).</td>
     </tr>
     <tr>
         <td>15 - Function CheckVortexConnectivity failed with an unexpected exception.</td>
@@ -196,10 +197,10 @@ The deployment script displays the following exit codes to let you know if it wa
     </tr>
     <tr>
         <td>29 - Connectivity check failed for proxy authentication. </td>
-        <td>Install the cumulative updates on the computer and enable the **DisableEnterpriseAuthProxy** authentication proxy setting.
+        <td>Instal cumulative updates on the computer and enable the **DisableEnterpriseAuthProxy** authentication proxy setting.
             <BR>The **DisableEnterpriseAuthProxy** setting is enabled by default for Windows 7.  
             <BR>For Windows 8.1 computers, set the **DisableEnterpriseAuthProxy** setting to **0** (not disabled). 
-            <BR>For more information on authentication proxy support, see [this blog post](https://go.microsoft.com/fwlink/?linkid=838688).</td>
+            <BR>For more information on authentication proxy support, see [Authentication proxy support added in new version (12.28.16) of the Upgrade Readiness deployment script](https://go.microsoft.com/fwlink/?linkid=838688).</td>
     </tr>
     <tr>
         <td>30 - Connectivity check failed. Registry key property **DisableEnterpriseAuthProxy** is not enabled.</td>
@@ -217,7 +218,7 @@ The deployment script displays the following exit codes to let you know if it wa
     </tr>
     <tr>
         <td>33 - **CompatTelRunner.exe** exited with an exit code </td>
-        <td>**CompatTelRunner.exe** runs the appraise task on the machine. If it fails, it will provide a specific exit code. The script will return exit code 33 when **CompatTelRunner.exe** itself exits with an exit code. Please check the logs for more details.</td>
+        <td>**CompatTelRunner.exe** runs the appraise task on the machine. If it fails, it will provide a specific exit code. The script will return exit code 33 when **CompatTelRunner.exe** itself exits with an exit code. Check the logs for more details. Also see the **Note** following this table for additional steps to follow.</td>
     </tr>
     <tr>
         <td>34 - Function **CheckProxySettings** failed with an unexpected exception. </td>
@@ -280,5 +281,47 @@ The deployment script displays the following exit codes to let you know if it wa
         <td>48 - **CommercialID** mentioned in RunConfig.bat should be a GUID.</td>
         <td>**CommercialID** is mentioned in RunConfig.bat, but it is not a GUID. Copy the commercialID from your workspace. To find the commercialID, in the OMS portal click **Upgrade Readiness > Settings**.</td>
     </tr>
+<tr>
+        <td>50 - Diagtrack Service is not running.</td>
+        <td>Diagtrack Service is required to send data to Microsoft. Enable and run the 'Connected User Experiences and Telemetry' service. </td>
+    </tr>
+<tr>
+        <td>51 - RunCensus failed with an unexpected exception.</td>
+        <td>RunCensus explitly runs the process used to collect device information. The method failed with an unexpected exception. Check the ExceptionHResult and ExceptionMessage for more details. </td>
+    </tr>
+<tr>
+        <td>52 - DeviceCensus.exe not found on a Windows 10 machine.</td>
+        <td>On computers running Windows 10, the process devicecensus.exe should be present in the <windows directory>\system32 folder. Error code 52 is returned if the process was not found. Ensure that it exists at the specified location. </td>
+    </tr>
+<tr>
+        <td>53 - There is a different CommercialID present at the GPO path:  "HKLM:\SOFTWARE\Policies\Microsoft\Windows\DataCollection". This will take precedence over the CommercialID provided in the script.</td>
+        <td>Provide the correct CommercialID at the GPO location. </td>
+    </tr>
 </table>
 
+>[!NOTE]
+>**Additional steps to follow if you receive exit code 33**
+
+>Check the exit code for any of these messages:
+>
+>- CompatTelRunner.exe exited with last error code: 0x800703F1 
+>- CompatTelRunner.exe exited with last error code: 0x80070005 
+>- CompatTelRunner.exe exited with last error code: 0x80080005
+> 
+>
+>If the exit code includes any of those messages, then run these commands from an elevated command prompt:
+>
+>1. Net stop diagtrack
+>2. Net stop pcasvc
+>3. Net stop dps
+>4. Del %windir%\appcompat\programs\amcache.hve
+>5. reg delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags" /v AmiHivePermissionsCorrect /f
+>6. reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags" /v LogFlags /t REG_DWORD /d 4 /f
+>7. Net start diagtrack
+>8. Net start pcasvc
+>9. Net start dps
+>
+>Then run the Enterprise Config script (RunConfig.bat) again. 
+>
+>If the script still fails, then send mail to **uasupport@microsoft.com** including log files from the RunConfig.bat script. These log files are stored on the drive that is specified in the RunConfig.bat file. By default this is set to **%SystemDrive%\UADiagnostics**. The log file is named with the format **UA_yyyy_mm_dd_hh_mm_ss_machineID.txt**. There will be some additional logs generated under your **<system drive>\Windows\Temp** directory with the names similar to **AslLog_....txt**. You should send those logs as well.
+