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---
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title: Collect diagnostic data of Microsoft Defender Antivirus
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description: Use a tool to collect data to troubleshoot Microsoft Defender Antivirus
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keywords: troubleshoot, error, fix, update compliance, oms, monitor, report, Microsoft Defender AV
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keywords: troubleshoot, error, fix, update compliance, oms, monitor, report, Microsoft Defender av
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search.product: eADQiWindows 10XVcnh
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ms.pagetype: security
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ms.prod: w10
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@ -12,7 +12,7 @@ ms.localizationpriority: medium
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author: denisebmsft
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ms.author: deniseb
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ms.custom: nextgen
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ms.date: 06/01/2020
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ms.date: 06/10/2020
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ms.reviewer:
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manager: dansimp
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---
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@ -35,10 +35,10 @@ On at least two devices that are experiencing the same issue, obtain the .cab di
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c. Enter administrator credentials or approve the prompt.
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2. Navigate to the Windows Defender directory. By default, this is `C:\Program Files\Windows Defender`.
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2. Navigate to the Microsoft Defender directory. By default, this is `C:\Program Files\Windows Defender`.
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> [!NOTE]
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> If you're running an updated Windows Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
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> If you're running an updated Microsoft Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
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3. Type the following command, and then press **Enter**
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mpcmdrun.exe -GetFiles
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```
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4. A .cab file will be generated that contains various diagnostic logs. The location of the file will be specified in the output in the command prompt. By default, the location is `C:\ProgramData\Microsoft\Windows Defender\Support\MpSupportFiles.cab`.
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4. A .cab file will be generated that contains various diagnostic logs. The location of the file will be specified in the output in the command prompt. By default, the location is `C:\ProgramData\Microsoft\Microsoft Defender\Support\MpSupportFiles.cab`.
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> [!NOTE]
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> To redirect the cab file to a a different path or UNC share, use the following command: `mpcmdrun.exe -GetFiles -SupportLogLocation <path>` <br/>For more information see [Redirect diagnostic data to a UNC share](#redirect-diagnostic-data-to-a-unc-share).
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> [!NOTE]
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> You might need to open an administrator-level version of the command prompt. Right-click the item in the Start menu, click **Run as administrator** and click **Yes** at the permissions prompt.
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>
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> If you're running an updated Windows Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
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> If you're running an updated Microsoft Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
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The utility has the following commands:
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@ -30,7 +30,14 @@ ms.date: 04/16/2020
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## Onboard non-persistent virtual desktop infrastructure (VDI) machines
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Microsoft Defender ATP supports non-persistent VDI session onboarding. There might be associated challenges when onboarding VDIs. The following are typical challenges for this scenario:
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Microsoft Defender ATP supports non-persistent VDI session onboarding.
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>[!Note]
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>To onboard non-persistent VDI sessions, VDI machines must be on Windows 10.
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>
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>While other Windows versions might work, only Windows 10 is supported.
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There might be associated challenges when onboarding VDIs. The following are typical challenges for this scenario:
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- Instant early onboarding of a short-lived sessions, which must be onboarded to Microsoft Defender ATP prior to the actual provisioning.
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- The machine name is typically reused for new sessions.
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