diff --git a/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md b/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
index 6be715e074..ca51f5c6fc 100644
--- a/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
+++ b/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
@@ -78,7 +78,7 @@ If you have deployed images that have not been generalized, then many of them mi
 
 [![Device Reliability tile showing device count highlighted](images/device-reliability-device-count.png)](images/device-reliability-device-count.png)
 
-If you have devices that appear in other solutions, but not Device Health, follow these steps to investigate the issue:
+If you have devices that appear in other solutions, but not Device Health (the Device Health overview tile shows "Performing Assessment" or the device count is lower than expected), follow these steps to investigate the issue:
 1. Using the Azure portal, remove the Device Health (appears as DeviceHealthProd on some pages) solution from your Log Analytics workspace. After completing this, add the Device Health solution to you workspace again.
 2. Confirm that the devices are running Windows 10.
 3. Verify that the Commercial ID is present in the device's registry. For details see [https://gpsearch.azurewebsites.net/#13551](https://gpsearch.azurewebsites.net/#13551).