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## How remediation requests work ## How remediation requests work
When you submit a remediation request from Threat & Vulnerability Management, it kicks-off a remediation activity. A security task is created which will be tracked in the Threat & Vulnerability Management **Remediation** page, and a remediation ticket is created in Microsoft Intune. When you [submit a remediation request](tvm-security-recommendation.md#request-remediation) from the Threat & Vulnerability Management [Security recommendations page](tvm-security-recommendation.md), it kicks-off a remediation activity. A security task is created which will be tracked in the Threat & Vulnerability Management **Remediation** page, and a remediation ticket is created in Microsoft Intune.
View **Top remediation activities** in the [Threat & Vulnerability Management dashboard](tvm-dashboard-insights.md). Select any of the entries to go to the **Remediation** page. You can mark the remediation activity as completed after the IT admin team remediates the task.
## Navigate to the remediation page ## Navigate to the remediation page
You can access the remediation page in a few places in the portal: You can access the remediation page though the navigation menu, and top remediation activities in the dashboard.
- Security recommendations flyout panel
- Navigation menu
- Top remediation activities in the dashboard
### Security recommendation flyout page
You'll see remediation options when you select one of the security recommendations in the [Security recommendations page](tvm-security-recommendation.md).
1. From the flyout panel, you'll see the security recommendation details including next steps. Select **Remediation options**.
2. In the **Remediation options** page, select **Open a ticket in Intune (for AAD joined devices)**.
3. Select a remediation due date.
4. Add notes to give your IT administrator a context of your remediation request. For example, you can indicate urgency of the remediation request to avoid potential exposure to a recent exploit activity, or if the request is a part of compliance.
>[!NOTE]
>If your request involves remediating more than 10,000 machines, we will only send 10,000 machines for remediation to Intune.
If you want to check how the ticket shows up in Intune, see [Use Intune to remediate vulnerabilities identified by Microsoft Defender ATP](https://docs.microsoft.com/intune/atp-manage-vulnerabilities) for details.
### Navigation menu ### Navigation menu
1. Go to the Threat & Vulnerability Management navigation menu and select **Remediation** to open up the list of remediation activities and exceptions found in your organization. Go to the Threat & Vulnerability Management navigation menu and select **Remediation** to open up the list of remediation activities and exceptions found in your organization. Select the remediation activity that you want to view.
To see software which has reached end-of-support, select **Software uninstall** from the **Remediation type** filter. For specific software versions which have reached end-of-support, select **Software update** from the **Remediation type** filter. Select **In progress** then **Apply**.
![Screenshot of the remediation page filters for software update and uninstall](images/remediation_swupdatefilter.png)
2. Select the remediation activity that you want to view.
![Screenshot of the remediation page flyout for a software which reached end-of-support](images/remediation_flyouteolsw.png) ![Screenshot of the remediation page flyout for a software which reached end-of-support](images/remediation_flyouteolsw.png)
### Top remediation activities in the dashboard ### Top remediation activities in the dashboard
1. Go to the Threat & Vulnerability Management dashboard and scroll down to the **Top remediation activities** card. The list is sorted and prioritized based on what is listed in the **Top security recommendations**. View **Top remediation activities** in the [Threat & Vulnerability Management dashboard](tvm-dashboard-insights.md). Select any of the entries to go to the **Remediation** page. You can mark the remediation activity as completed after the IT admin team remediates the task.
2. Select the remediation activity that you want to view.
## Exception options ## Exception options

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4. Go to the [**Remediation**](tvm-remediation.md) page to view the status of your remediation request. 4. Go to the [**Remediation**](tvm-remediation.md) page to view the status of your remediation request.
If you want to check how the ticket shows up in Intune, see [Use Intune to remediate vulnerabilities identified by Microsoft Defender ATP](https://docs.microsoft.com/intune/atp-manage-vulnerabilities) for details.
>[!NOTE] >[!NOTE]
>If your request involves remediating more than 10,000 machines, we can only send 10,000 machines for remediation to Intune. >If your request involves remediating more than 10,000 machines, we can only send 10,000 machines for remediation to Intune.