diff --git a/windows/threat-protection/windows-defender-antivirus/troubleshoot-windows-defender-antivirus.md b/windows/threat-protection/windows-defender-antivirus/troubleshoot-windows-defender-antivirus.md index 49b904ed40..93dd05c241 100644 --- a/windows/threat-protection/windows-defender-antivirus/troubleshoot-windows-defender-antivirus.md +++ b/windows/threat-protection/windows-defender-antivirus/troubleshoot-windows-defender-antivirus.md @@ -185,7 +185,7 @@ The table in this section lists the main Windows Defender Antivirus client event
Symbolic name:
External error codes | @@ -2741,8 +2737,7 @@ Use the information in these tables to help troubleshoot Windows Defender Antivi
This error indicates that you might have run out of memory. - |
-
+ What to do now
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This error indicates that there might be a problem with your security product. - |
-
+ What to do now
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This error indicates that Windows Defender failed to quarantine a threat. +What to do now ++
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This error indicates that a reboot is required to complete threat removal. +What to do now ++
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This error indicates that the threat might no longer be present on the media, or malware might be stopping you from scanning your device. - |
-
+ What to do now Run the Microsoft Safety Scanner then update your security software and try again. |
@@ -2849,8 +2850,7 @@ data that does not allow the engine to function properly.
This error indicates that a full system scan might be required. - |
-
+ What to do now Run a full system scan. |
@@ -2873,8 +2873,7 @@ data that does not allow the engine to function properly.
This error indicates that manual steps are required to complete threat removal. - |
-
+ What to do now Follow the manual remediation steps outlined in the Microsoft Malware Protection Encyclopedia. You can find a threat-specific link in the event history. |
@@ -2891,8 +2890,7 @@ data that does not allow the engine to function properly.
This error indicates that removal inside the container type might not be not supported. - |
-
+ What to do now Windows Defender is not able to remediate threats detected inside the archive. Consider manually removing the detected resources. |
@@ -2909,8 +2907,7 @@ data that does not allow the engine to function properly.
This error indicates that removal of low and medium threats might be disabled. - |
-
+ What to do now Check the detected threats and resolve them as required. |
@@ -2927,8 +2924,7 @@ data that does not allow the engine to function properly.
This error indicates a rescan of the threat is required. - |
-
+ What to do now Run a full system scan. |
@@ -2945,10 +2941,8 @@ data that does not allow the engine to function properly.
This error indicates that an offline scan is required. - |
-
- Run Windows Defender Offline. You can read about how to do this in the Windows Defender Offline -article. +What to do now +Run [Windows Defender Offline](windows-defender-offline.md). |
This error indicates that Windows Defender does not support the current version of the platform and requires a new version of the platform. - |
-
+ What to do now You can only use Windows Defender in Windows 10. For Windows 8, Windows 7 and Windows Vista, you can use System Center Endpoint Protection. |
@@ -2993,9 +2986,8 @@ The following error codes are used during internal testing of Windows Defender A
- Check your Internet connection, then run the scan again. - |
-
+ Windows Defender Antivirus can't access the Internet. +What to do now Check your Internet connection, then run the scan again. |
This is an internal error. The cause is not clearly defined. - |
-
+ What to do now
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This is an internal error. It might be triggered when malware removal is not successful. +What to do now ++
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This is an internal error. It might have triggered when a scan fails to complete. +What to do now ++
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