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remove # and topic links

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Joey Caparas
2016-05-09 17:13:49 +10:00
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windows/keep-secure/other-troubleshooting.md
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@ -23,13 +23,6 @@ You might need to troubleshoot the onboarding process if you encounter issues.
If you have completed the endpoint onboarding process and don't see endpoints in the [Machines view](investigate-machines-windows-defender-advanced-threat-protection.md) after 20 minutes, it might indicate an endpoint onboarding or a connectivity problem. If you have completed the endpoint onboarding process and don't see endpoints in the [Machines view](investigate-machines-windows-defender-advanced-threat-protection.md) after 20 minutes, it might indicate an endpoint onboarding or a connectivity problem.
Go through the following verification topics to address this issue:
- [Ensure that the endpoint is onboarded successfully](#Ensure-that-the-endpoint-is-onboarded-successfully)
- [Ensure that the Windows Defender ATP service is enabled](#Ensure-that-the-Windows-Defender-ATP-service-is-enabled)
- [Ensure that the telemetry and diagnostics service is enabled](#Ensure-that-the-telemetry-and-diagnostics-service-is-enabled)
- [Ensure that the Windows Defender ATP endpoint has internet connection](#Ensure-that-the-Windows-Defender-ATP-endpoint-has-internet-connection)
### Ensure that the endpoint is onboarded successfully ### Ensure that the endpoint is onboarded successfully
If the endpoints aren't reporting correctly, you might need to check that the Windows Defender Advanced Threat Protection service was successfully onboarded on the endpoint. If the endpoints aren't reporting correctly, you might need to check that the Windows Defender Advanced Threat Protection service was successfully onboarded on the endpoint.
@ -86,7 +79,7 @@ If the endpoints aren't reporting correctly, you might need to check that the Wi
b. Right-click **Command prompt** and select **Run as administrator**. b. Right-click **Command prompt** and select **Run as administrator**.
2. Enter the following command and press **Enter**: 2. Enter the following command and press **Enter**:
sc qc sense sc qc sense
@ -202,4 +195,4 @@ WinHTTP is independent of the Internet browsing proxy settings and other user co
To ensure that sensor has service connectivity, follow the steps described in the [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md# To ensure that sensor has service connectivity, follow the steps described in the [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md#
Verify-client-connectivity-to-Windows-Defender-ATP-service-URLs) topic. Verify-client-connectivity-to-Windows-Defender-ATP-service-URLs) topic.
If the verification fails and your environment is using a proxy to connect to the internet, then follow the steps described in [Configure proxy and Internet connectivity settings](configure-proxy-internet-windows-defender-advanced-threat-protection.md#) topic. If the verification fails and your environment is using a proxy to connect to the internet, then follow the steps described in [Configure proxy and Internet connectivity settings](configure-proxy-internet-windows-defender-advanced-threat-protection.md) topic.