diff --git a/windows/keep-secure/TOC.md b/windows/keep-secure/TOC.md index 57a7d44fcf..c43b7b759f 100644 --- a/windows/keep-secure/TOC.md +++ b/windows/keep-secure/TOC.md @@ -35,6 +35,7 @@ #### [Mandatory tasks and settings required to turn on Windows Information Protection (WIP)](mandatory-settings-for-wip.md) #### [Enlightened apps for use with Windows Information Protection (WIP)](enlightened-microsoft-apps-and-wip.md) #### [Testing scenarios for Windows Information Protection (WIP)](testing-scenarios-for-wip.md) +#### [Limitations while using Windows Information Protection (WIP)](limitations-with-wip.md) ## [Use Windows Event Forwarding to help with intrusion detection](use-windows-event-forwarding-to-assist-in-instrusion-detection.md) ## [Override Process Mitigation Options to help enforce app-related security policies](override-mitigation-options-for-app-related-security-policies.md) ## [VPN profile options](vpn-profile-options.md) diff --git a/windows/keep-secure/change-history-for-keep-windows-10-secure.md b/windows/keep-secure/change-history-for-keep-windows-10-secure.md index 5de6b76a7a..6dc8ea8b8c 100644 --- a/windows/keep-secure/change-history-for-keep-windows-10-secure.md +++ b/windows/keep-secure/change-history-for-keep-windows-10-secure.md @@ -16,6 +16,9 @@ This topic lists new and updated topics in the [Keep Windows 10 secure](index.md | New or changed topic | Description | | --- | --- | +|[Limitations while using Windows Information Protection (WIP)](limitations-with-wip.md) | New | +|[Create a Windows Information Protection (WIP) policy using Microsoft Intune](create-wip-policy-using-intune.md) |Updated the networking table to clarify details around Enterprise Cloud Resources and Enterprise Proxy Servers. | +|[Create and deploy a Windows Information Protection (WIP) policy using System Center Configuration Manager](create-wip-policy-using-sccm.md) |Updated the networking table to clarify details around Enterprise Cloud Resources and Enterprise Proxy Servers. | | [Implement Windows Hello for Business in your organization](implement-microsoft-passport-in-your-organization.md) | Clarified how convenience PIN works in Windows 10, version 1607, on domain-joined PCs | | [BitLocker: How to enable Network Unlock](bitlocker-how-to-enable-network-unlock.md) | Corrected certreq ezxample and added a new Windows PowerShell example for creating a self-signed certficate | diff --git a/windows/keep-secure/guidance-and-best-practices-wip.md b/windows/keep-secure/guidance-and-best-practices-wip.md index b64a82a6e0..b91386f0c0 100644 --- a/windows/keep-secure/guidance-and-best-practices-wip.md +++ b/windows/keep-secure/guidance-and-best-practices-wip.md @@ -25,4 +25,5 @@ This section includes info about the enlightened Microsoft apps, including how t |[Windows Information Protection (WIP) overview](wip-enterprise-overview.md) |High-level overview info about why to use WIP, the enterprise scenarios, and how to turn it off. | |[Mandatory settings for Windows Information Protection (WIP)](mandatory-settings-for-wip.md) |A list of all of the tasks and settings that are required for the operating system to turn on Windows Information Protection (WIP), formerly known as enterprise data protection (EDP), in your enterprise. | |[Enlightened apps for use with Windows Information Protection (WIP)](enlightened-microsoft-apps-and-wip.md) |Learn the difference between enlightened and unenlightened apps, and then review the list of enlightened apps provided by Microsoft along with the text you will need to use to add them to your allowed apps list. | -|[Testing scenarios for Windows Information Protection (WIP)](testing-scenarios-for-wip.md) |We've come up with a list of suggested testing scenarios that you can use to test WIP in your company. | \ No newline at end of file +|[Testing scenarios for Windows Information Protection (WIP)](testing-scenarios-for-wip.md) |We've come up with a list of suggested testing scenarios that you can use to test WIP in your company. | +|[Limitations while using Windows Information Protection (WIP)](limitations-with-wip.md) |The most common problems you might encounter while using Windows Information Protection (WIP). | \ No newline at end of file diff --git a/windows/keep-secure/limitations-with-wip.md b/windows/keep-secure/limitations-with-wip.md new file mode 100644 index 0000000000..c7cc2666e0 --- /dev/null +++ b/windows/keep-secure/limitations-with-wip.md @@ -0,0 +1,77 @@ +--- +title: Limitations while using Windows Information Protection (WIP) (Windows 10) +description: This section includes info about the common problems you might encounter while using Windows Information Protection (WIP). +keywords: WIP, Windows Information Protection, EDP, Enterprise Data Protection +ms.prod: w10 +ms.mktglfcycl: explore +ms.sitesec: library +ms.pagetype: security +author: eross-msft +localizationpriority: high +--- + +# Limitations while using Windows Information Protection (WIP) +**Applies to:** + +- Windows 10, version 1607 +- Windows 10 Mobile + +This table provides info about the most common problems you might encounter while running WIP in your organization. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
LimitationHow it appearsWorkaround
Enterprise data on USB drives is tied to the device it was protected on.Data in the new location remains encrypted, but becomes inaccessible on other devices and for other users. For example, the file won't open or the file opens, but doesn't contain readable text.Share files with fellow employees through enterprise file servers or enterprise cloud locations. If data must be shared via USB, employees can decrypt protected files, but it will be audited.

We strongly recommend educating employees about how to limit or eliminate the need for this decryption.

Direct Access is incompatible with WIP.Direct Access might experience problems with how WIP enforces app behavior and data movement because of how WIP determines what is and isn’t a corporate network resource.We recommend that you use VPN for client access to your intranet resources.

Note
VPN is optional and isn’t required by WIP.

NetworkIsolation Group Policy setting is incompatible with WIP.The NetworkIsolation Group Policy setting has incompatible network settings that can conflict and cause problems with WIP.We recommend that you don’t use the NetworkIsolation Group Policy setting.
Cortana can potentially allow data leakage if it’s on the allowed apps list.Some files might become unexpectedly encrypted after an employee performs a search using Cortana while it's on the allowed apps list. Regardless whether Cortana is on the allowed list, your employees will still be able to use Cortana to search and provide results on enterprise documents and locations.We don’t recommend adding Cortana to your allowed apps list.
WIP is designed for use by a single user per device.A secondary user on a device might experience app compat issues when unenlightened apps start to automatically encrypt for all users. Additionally, only the initial, enrolled user’s content can be revoked during the unenrollment process.We recommend only having one user per managed device.
Installers copied from an enterprise network file share might not work properly.An app might fail to properly install because it can’t read a necessary configuration or data file, such as a .cab or .xml file needed for installation, which was protected by the copy action.To fix this, you can: +
    +
  1. Start the installer directly from the file share.

    -OR-

    2. +
  2. Decrypt the locally copied files needed by the installer.

    -OR-

    3. +
  3. Mark the file share with the installation media as “personal”. To do this, you’ll need to set the Enterprise IP ranges as Authoritative and then exclude the IP address of the file server, or you’ll need to put the file server on the Enterprise Proxy Server list.
    4. +
Changing your primary Corporate Identity isn’t supported.You might experience various instabilities, including but not limited to network and file access failures, and potentially granting incorrect access.Turn off WIP for all devices before changing the primary Corporate Identity (first entry in the list), restarting, and finally redeploying.
Redirected folders with Client Side Caching are not compatible with WIP.Apps might encounter access errors while attempting to read a cached, offline file.Migrate to use another file synchronization method, such as Work Folders or OneDrive for Business.
You can't upload an enterprise file to a personal location using Microsoft Edge or Internet Explorer.A message appears stating that the content is marked as **Work** and the user isn't given an option to override to **Personal**.Open File Explorer and change the file ownership to **Personal** before you upload.