diff --git a/windows/client-management/windows-10-support-solutions.md b/windows/client-management/windows-10-support-solutions.md new file mode 100644 index 0000000000..03b15f9859 --- /dev/null +++ b/windows/client-management/windows-10-support-solutions.md @@ -0,0 +1,62 @@ +--- +title: Top support solutions for Windows 10 +description: Get links to solutions for Windows 10 issues +ms.prod: w10 +ms.mktglfcycl: manage +ms.sitesec: library +ms.author: elizapo +author: kaushika-msft +ms.localizationpriority: high +--- +# Top support solutions for Windows 10 + +Microsoft regularly releases both updates and solutions for Windows 10. To ensure your computers can receive future updates, including security updates, it's important to keep them updated. Check out the following links for a complete list of released updates: + +- [Windows 10 Version 1703 update history](https://support.microsoft.com/help/4018124/) +- [Windows 10 Version 1607 update history](https://support.microsoft.com/help/4000825/) +- [Windows 10 Version 1511 update history](https://support.microsoft.com/help/4000824/) + + +These are the top Microsoft Support solutions for the most common issues experienced when using Windows 10 in an enterprise or IT pro environment. The links below include links to KB articles, updates, and library articles. + +## Solutions related to installing Windows updates or hotfixes +- [Understanding the Windowsupdate.log file for advanced users](https://support.microsoft.com/help/4035760/understanding-the-windowsupdate-log-file-for-advanced-users) +- [You can't install updates on a Windows-based computer](https://support.microsoft.com/help/2509997/you-can-t-install-updates-on-a-windows-based-computer) +- [Get-WindowsUpdateLog](https://technet.microsoft.com/itpro/powershell/windows/windowsupdate/get-windowsupdatelog) +- [How to read the Windowsupdate.log file](https://support.microsoft.com/help/902093/how-to-read-the-windowsupdate-log-file) +- [Can't download updates from Windows Update from behind a firewall or proxy server](https://support.microsoft.com/help/3084568/can-t-download-updates-from-windows-update-from-behind-a-firewall-or-p) +- [Computer staged from a SysPrepped image doesn't receive WSUS updates](https://support.microsoft.com/help/4010909/computer-staged-from-a-sysprepped-image-doesn-t-receive-wsus-updates) +- [Servicing stack update for Windows 10 Version 1703: June 13, 2017](https://support.microsoft.com/help/4022405/servicingstackupdateforwindows10version1703june13-2017) +- [Servicing stack update for Windows 10 Version 1607 and Windows Server 2016: March 14, 2017](https://support.microsoft.com/help/4013418/servicing-stack-update-for-windows-10-version-1607-and-windows-server) + +## Solutions related to Bugchecks or Stop Errors +- [Troubleshooting Stop error problems for IT Pros](https://support.microsoft.com/help/3106831/troubleshooting-stop-error-problems-for-it-pros) +- [How to use Windows Recovery Environment (WinRE) to troubleshoot common startup issues](https://support.microsoft.com/help/4026030/how-to-use-windows-recovery-environment-winre-to-troubleshoot-common-s) +- [How to troubleshoot Windows-based computer freeze issues](https://support.microsoft.com/help/3118553/how-to-troubleshoot-windows-based-computer-freeze-issues) +- [Understanding Bugchecks](https://blogs.technet.microsoft.com/askperf/2007/12/18/understanding-bugchecks/) +- [Understanding Crash Dump Files](https://blogs.technet.microsoft.com/askperf/2008/01/08/understanding-crash-dump-files/) + +## Solutions related to installing or upgrading Windows +- [Resolve Windows 10 upgrade errors : Technical information for IT Pros](/windows/deployment/upgrade/resolve-windows-10-upgrade-errors) +- [Windows OOBE fails when you start a new Windows-based computer for the first time](https://support.microsoft.com/help/4020048/windows-oobe-fails-when-you-start-a-new-windows-based-computer-for-the) +- ["0xc1800118" error when you push Windows 10 Version 1607 by using WSUS](https://support.microsoft.com/help/3194588/-0xc1800118-error-when-you-push-windows-10-version-1607-by-using-wsus) +- [0xC1900101 error when Windows 10 upgrade fails after the second system restart'(https://support.microsoft.com/help/3208485/0xc1900101-error-when-windows-10-upgrade-fails-after-the-second-system) +- [Updates fix in-place upgrade to Windows 10 version 1607 problem](https://support.microsoft.com/help/4020149/updates-fix-in-place-upgrade-to-windows-10-version-1607-problem) +- [OOBE update for Windows 10 Version 1703: May 9, 2017](https://support.microsoft.com/help/4020008) +- [OOBE update for Windows 10 Version 1607: May 30, 2017](https://support.microsoft.com/help/4022632) +- [OOBE update for Windows 10 Version 1511: May 30, 2017](https://support.microsoft.com/help/4022633) + +## Solutions related to configuring or managing the Start menu +- [Manage Windows 10 Start and taskbar layout](/windows/configuration/windows-10-start-layout-options-and-policies) +- [Customize and export Start layout](/windows/configuration/customize-and-export-start-layout) +- [Changes to Group Policy settings for Windows 10 Start](/windows/configuration/changes-to-start-policies-in-windows-10) +- [Preinstalled system applications and Start menu may not work when you upgrade to Windows 10, Version 1511](https://support.microsoft.com/help/3152599) +- [Start menu shortcuts aren't immediately accessible in Windows Server 2016](https://support.microsoft.com/help/3198613) +- [Troubleshoot problems opening the Start menu or Cortana](https://support.microsoft.com/help/12385/windows-10-troubleshoot-problems-opening-start-menu-cortana) +- [Modern apps are blocked by security software when you start the applications on Windows 10 Version 1607](https://support.microsoft.com/help/4016973/modern-apps-are-blocked-by-security-software-when-you-start-the-applic) + +## Solutions related to wireless networking and 802.1X authentication + +- [Windows 10 devices can't connect to an 802.1X environment](http://support.microsoft.com/kb/3121002) +- [Windows 10 wireless connection displays "Limited" status](http://support.microsoft.com/kb/3114149) +- [Computer that has VPN software installed can't detect wireless network after upgrading to Windows 10](http://support.microsoft.com/kb/3084164) diff --git a/windows/configuration/wcd/wcd-connections.md b/windows/configuration/wcd/wcd-connections.md index 07f2fffa0f..98fdd61592 100644 --- a/windows/configuration/wcd/wcd-connections.md +++ b/windows/configuration/wcd/wcd-connections.md @@ -12,7 +12,7 @@ ms.date: 08/21/2017 # Connections (Windows Configuration Designer reference) -Use to configure settings related to variou types of phone connections. +Use to configure settings related to various types of phone connections. ## Applies to diff --git a/windows/deployment/vda-subscription-activation.md b/windows/deployment/vda-subscription-activation.md index a6f560cc33..fc38a3df22 100644 --- a/windows/deployment/vda-subscription-activation.md +++ b/windows/deployment/vda-subscription-activation.md @@ -7,7 +7,7 @@ ms.mktglfcycl: deploy localizationpriority: high ms.sitesec: library ms.pagetype: mdt -ms.date: 08/23/2017 +ms.date: 09/05/2017 author: greg-lindsay --- @@ -15,6 +15,11 @@ author: greg-lindsay This document describes how to configure virtual machines (VMs) to enable [Windows 10 Subscription Activation](windows-10-enterprise-subscription-activation.md) in a Windows Virtual Desktop Access (VDA) scenario. Windows VDA is a device or user-based licensing mechanism for managing access to virtual desktops. +Deployment instructions are provided for the following scenarios: +1. [Active Directory-joined VMs](#active-directory-joined-vms) +2. [Azure Active Directory-joined VMs](#azure-active-directory-joined-vms) +3. [Azure Gallery VMs](#azure-gallery-vms) + ## Requirements - VMs must be running Windows 10 Pro, version 1703 (also known as the Creator's Update) or later. @@ -64,7 +69,35 @@ For Azure AD-joined VMs, follow the same instructions (above) as for [Active Dir - In step 9, during setup with Windows Configuration Designer, under **Name**, type a name for the project that indicates it is not for Active Directory joined VMs, such as **Desktop Bulk Enrollment Token Pro GVLK**. - In step 12, during setup with Windows Configuration Designer, on the Account Management page, instead of enrolling in Active Directory, choose **Enroll in Azure AD**, click **Get Bulk Token**, sign in and add the bulk token using your organization's credentials. - In step 17, when entering the PackagePath, use the project name you entered in step 9 (ex: **Desktop Bulk Enrollment Token Pro GVLK.ppkg**) -- When attempting to access the VM using remote desktop, you will need to create a custom RDP settings file as described below. +- When attempting to access the VM using remote desktop, you will need to create a custom RDP settings file as described below in [Create custom RDP settings for Azure](#create-custom-rpd-settings-for-azure). + +## Azure Gallery VMs + +1. (Optional) To disable network level authentication, type the following at an elevated command prompt: + + ``` + REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp" /v UserAuthentication /t REG_DWORD /d 0 /f + ``` + +2. At an elevated command prompt, type **sysdm.cpl** and press ENTER. +3. On the Remote tab, choose **Allow remote connections to this computer** and then click **Select Users**. +4. Click **Add**, type **Authenticated users**, and then click **OK** three times. +(https://docs.microsoft.com/azure/virtual-machines/windows/prepare-for-upload-vhd-image#steps-to-generalize-a-vhd). +5. [Install Windows Configuration Designer](/windows/configuration/provisioning-packages/provisioning-install-icd). +6. Open Windows Configuration Designer and click **Provison desktop services**. +7. Under **Name**, type **Desktop Bulk Enrollment Token Pro GVLK**, click **Finish**, and then on the **Set up device** page enter a device name. + - Note: You can use a different project name, but this name is also used with dism.exe in a subsequent step. +8. Under **Enter product key** type the Pro GVLK key: **W269N-WFGWX-YVC9B-4J6C9-T83GX**. +9. On the Set up network page, choose **Off**. +10. On the Account Management page, choose **Enroll in Azure AD**, click **Get Bulk Token**, sign in, and add the bulk token using your organizations credentials. +11. On the Add applications page, add applications if desired. This step is optional. +12. On the Add certificates page, add certificates if desired. This step is optional. +13. On the Finish page, click **Create**. +14. Copy the .ppkg file to the remote Virtual machine. Double click to initiate the provisioning package install. This will reboot the system. + +- When attempting to access the VM using remote desktop, you will need to create a custom RDP settings file as described [below](#create-custom-rpd-settings-for-azure). + +## Create custom RDP settings for Azure To create custom RDP settings for Azure: diff --git a/windows/hub/TOC.md b/windows/hub/TOC.md index 8ed1a52f71..56c4ddc65a 100644 --- a/windows/hub/TOC.md +++ b/windows/hub/TOC.md @@ -6,4 +6,5 @@ ## [Application management](/windows/application-management) ## [Access protection](/windows/access-protection) ## [Device security](/windows/device-security) -## [Threat protection](/windows/threat-protection) \ No newline at end of file +## [Threat protection](/windows/threat-protection) +## [Troubleshooting](/windows/client-management/windows-10-support-solutions) \ No newline at end of file