From 075dae6fa4cdf670e8b1ec73c691eb4cdefb6b38 Mon Sep 17 00:00:00 2001 From: tiaraquan Date: Fri, 27 Jan 2023 09:05:35 -0800 Subject: [PATCH] Updated Incidents and outages section to be more accurate as per Adam, Mounica, Russ. --- .../operate/windows-autopatch-wqu-overview.md | 4 +--- 1 file changed, 1 insertion(+), 3 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-wqu-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-wqu-overview.md index fcf007a516..3b22965f8e 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-wqu-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-wqu-overview.md @@ -121,6 +121,4 @@ There are two statuses associated with paused quality updates, **Service Paused* ## Incidents and outages -If devices in your tenant aren't meeting the [service level objective](../operate/windows-autopatch-wqu-overview.md#service-level-objective) for Windows quality updates, an incident will be raised, and the Windows Autopatch Service Engineering Team will work to bring the devices back into compliance. - -If you're experiencing other issues related to Windows quality updates, [submit a support request](../operate/windows-autopatch-support-request.md). +Windows Autopatch provides information on how you can remediate [Ineligible Devices (Customer Actions)](../operate/windows-autopatch-wqu-reports-overview.md#ineligible-devices-customer-action) and/or the Windows Autopatch service may remediate [Not up to Date devices](../operate/windows-autopatch-wqu-reports-overview.md#not-up-to-date-microsoft-action) to bring them back into compliance.