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Edit pass: enable-offline-updates-for-windows-embedded-8-1-handheld-devices
@rjagiewich Per @Dansimp, we have approval to merge these edits without review. There will be several over the next week or so related to the same work item, and I will just sign off when each is complete so they can be merged. #sign-off Thanks! Kelly
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---
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---
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title: Enable offline upgrades to Windows 10 for Windows Embedded 8.1 Handheld devices
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title: Enable offline upgrades to Windows 10 for Windows Embedded 8.1 Handheld devices
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description: Like any Windows devices, Windows 10 Mobile devices use Microsoft Update by default to download updates over the Internet.
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description: Overview of how to enable offline updates using Microsoft Endpoint Configuration Manager.
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ms.assetid: ED3DAF80-847C-462B-BDB1-486577906772
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ms.assetid: ED3DAF80-847C-462B-BDB1-486577906772
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ms.reviewer:
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ms.reviewer:
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manager: dansimp
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manager: dansimp
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@ -15,9 +15,9 @@ ms.date: 06/26/2017
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# Enable offline upgrades to Windows 10 for Windows Embedded 8.1 Handheld devices
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# Enable offline upgrades to Windows 10 for Windows Embedded 8.1 Handheld devices
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Like any Windows devices, Windows 10 Mobile devices use Microsoft Update by default to download updates over the Internet. However, in some enterprise environments, devices may not be able to access the Internet to retrieve their updates. Because of network restrictions or other enterprise policies, devices must download their updates from an internal location. This document describes how to enable offline updates using Microsoft Endpoint Configuration Manager.
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Like any Windows devices, Windows 10 Mobile devices use Microsoft Update by default to download updates over the Internet. However, in some enterprise environments, devices may not be able to access the Internet to retrieve their updates. There are also situations where network restrictions or other enterprise policies require that devices download updates from an internal location. This article describes how to enable offline updates using Microsoft Endpoint Configuration Manager.
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Here is a table of update path to Windows 10 Mobile.
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The following table describes the update path to Windows 10 Mobile.
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<table>
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<table>
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<colgroup>
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<colgroup>
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@ -47,9 +47,7 @@ Here is a table of update path to Windows 10 Mobile.
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</table>
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</table>
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To configure the MDM service provider and enable the mobile devices to download updates from a predefined internal location, an IT administrator or device administrator must perform a series of manual and automated steps.
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To configure the mobile device management (MDM) service provider and enable mobile devices to download updates from a predefined internal location, an IT administrator or device administrator must perform a series of manual and automated steps:
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Here is the outline of the process:
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1. Prepare a test device that can connect to the Internet to download the released update packages.
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1. Prepare a test device that can connect to the Internet to download the released update packages.
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2. After the updates are downloaded and before pressing the install button, retrieve an XML file on the device that contains all the metadata about each update package.
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2. After the updates are downloaded and before pressing the install button, retrieve an XML file on the device that contains all the metadata about each update package.
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@ -61,64 +59,65 @@ Here is the outline of the process:
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8. Create two additional XML files that define the specific updates to download and the specific locations from which to download the updates, and deploy them onto the production device.
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8. Create two additional XML files that define the specific updates to download and the specific locations from which to download the updates, and deploy them onto the production device.
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9. Start the update process from the devices.
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9. Start the update process from the devices.
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As a part of the update process, Windows will run data migrators to bring forward configured settings and data on the device. For instance, if the device was configured with a maintenance time or other update policy in Windows Embedded 8.1 Handheld, these settings will automatically get migrated to Windows 10 as part of the update process. If the Handheld device was configured for assigned access lockdown, then this configuration will also get migrated to Windows 10 as part of the update process. This includes ProductId & AumId conversion for all internal apps (including buttonremapping apps).
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As a part of the update process, Windows runs data migrators to bring forward configured settings and data on the device. For instance, if the device was configured with a maintenance time or other update policy in Windows Embedded 8.1 Handheld, these settings are automatically migrated to Windows 10 as part of the update process. If the handheld device was configured for assigned access lockdown, then this configuration is also migrated to Windows 10 as part of the update process. This includes ProductId and AumId conversion for all internal apps (including buttonremapping apps).
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Note that the migrators do not take care of the following:
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Be aware that the migrators do not take care of the following:
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- 3rd party apps provided by OEMs
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- Third-party apps provided by OEMs.
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- deprecated 1st party apps, such as Bing News
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- Deprecated first-party apps, such as Bing News.
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- deprecated system/application settings, such as Microsoft.Game, Microsoft.IE
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- Deprecated system or application settings, such as Microsoft.Game and Microsoft.IE.
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In the event of an Enterprise Reset, these migrated settings are automatically persisted.
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In the event of an Enterprise Reset, these migrated settings are automatically persisted.
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Down the road, after the upgrade to Windows 10 is complete, if you decide to push down a new wehlockdown.xml, you would need to take the following steps to ensure that the updated settings are persisted through an Enterprise Reset:
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After the upgrade to Windows 10 is complete, if you decide to push down a new wehlockdown.xml, you need to take the following steps to ensure that the updated settings are persisted through an Enterprise Reset:
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1. Delete the TPK\*ppkg and push down a new ppkg with your new configuration to the persistent folder.
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1. Delete the TPK\*ppkg and push down a new ppkg with your new configuration to the persistent folder.
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2. Push down a new ppkg with your new configuration with higher priority. Note that in ICD, Owner=Microsoft, Rank=0 is the lowest priority; and vise versa. With this step, the old assigned access lockdown configuration will be overwritten.
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2. Push down a new ppkg with your new configuration with higher priority. (Be aware that in ICD, Owner=Microsoft, Rank=0 is the lowest priority, and vise versa. With this step, the old assigned access lockdown configuration is overwritten.)
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**Requirements:**
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**Requirements:**
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- The test device must be same as the other production devices that are receiving the updates.
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- The test device must be same as the other production devices that are receiving the updates.
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- Your test device must be enrolled with Microsoft Endpoint Configuration Manager.
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- The test device must be enrolled with Microsoft Endpoint Configuration Manager.
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- Your device can connect to the Internet.
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- The test device must be connected to the Internet.
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- Your device must have an SD card with at least 0.5 GB of free space.
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- The test device must have an SD card with at least 0.5 GB of free space.
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- Ensure that the settings app and PhoneUpdate applet are available via Assigned Access.
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- Ensure that the settings app and PhoneUpdate applet are available through Assigned Access.
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The following diagram is a high-level overview of the process.
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The following diagram shows a high-level overview of the process.
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## Step 1: Prepare a test device to download updates from Microsoft Update
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## Step 1: Prepare a test device to download updates from Microsoft Update
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Define the baseline update set that will be applied to other devices. Use a device that is running the most recent image as the test device.
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Define the baseline update set that you want to apply to other devices. Use a device that is running the most recent image as the test device.
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Trigger the device to check for updates either manually or using Microsoft Endpoint Configuration Manager.
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Trigger the device to check for updates either manually or using Microsoft Endpoint Configuration Manager.
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**Manually**
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**Check for updates manually**
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1. From the device, go to **Settings** > **Phone updates** > **Check for updates**.
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1. On the device, go to **Settings** > **Phone updates** > **Check for updates**.
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2. Sync the device. Go to **Settings** > **Workplace** > **Enrolled** and click the refresh icon. Repeat as needed.
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2. Sync the device, go to **Settings** > **Workplace** > **Enrolled**, and then select the refresh icon. Repeat as needed.
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3. Follow the prompts to download the updates, but do not press the install button.
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3. Follow the prompts to download the updates, but do not select the **Install** button.
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> **Note** There is a bug in all OS versions up to GDR2 where the CSP will not set the assigned value. There is no way to change or set this until GDR2 is deployed onto the device.
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> [!NOTE]
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> There is a bug in all OS versions up to GDR2 where the Cloud Solution Provider (CSP) does not set the assigned value. There is no way to change or set this until GDR2 is deployed onto the device.
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**Using Microsoft Endpoint Configuration Manager**
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**Check for updates by using Microsoft Endpoint Configuration Manager**
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1. Remotely trigger a scan of the test device by deploying a Trigger Scan Configuration Baseline.
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1. Remotely trigger a scan of the test device by deploying a Trigger Scan configuration baseline.
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2. Set the value of this OMA-URI by browsing to the settings of this Configuration Item and selecting the newly created Trigger Scan settings from the previous step.
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2. Set the value of this OMA-URI by going to **Configuration Item**, and then selecting the newly created Trigger Scan settings from the previous step.
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3. Ensure that the value that is specified for this URI is greater than the value on the device(s) and that the Remediate noncompliant rules when supported option is checked. For the first time, any value that is greater than 0 will work, but for subsequent configurations, ensure that you specify an incremented value.
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3. Ensure that the value that is specified for this URI is greater than the value on the device(s), and that the **Remediate noncompliant rules when supported** option is selected. For the first time, any value that is greater than 0 will work, but for subsequent configurations, ensure that you specify an incremented value.
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4. Create a Configuration Baseline for TriggerScan and Deploy. It is recommended that this Configuration Baseline be deployed after the Controlled Updates Baseline has been applied to the device (the corresponding files are deployed on the device through a device sync session).
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4. Create a configuration baseline for Trigger Scan and Deploy. We recommend that this configuration baseline be deployed after the Controlled Updates baseline has been applied to the device. (The corresponding files are deployed on the device through a device sync session.)
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5. Follow the prompts for downloading the updates, but do not install the updates on the device.
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5. Follow the prompts for downloading the updates, but do not install the updates on the device.
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@ -130,14 +129,15 @@ There are two ways to retrieve this file from the device; one pre-GDR1 and one p
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**Pre-GDR1: Parse a compliance log from the device in ConfigMgr**
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**Pre-GDR1: Parse a compliance log from the device in ConfigMgr**
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1. Create a Configuration Item using ConfigMgr to look at the registry entry ./Vendor/MSFT/EnterpriseExt/DeviceUpdate/ApprovedUpdatesXml.
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1. Use ConfigMgr to create a configuration item to look at the registry entry ./Vendor/MSFT/EnterpriseExt/DeviceUpdate/ApprovedUpdatesXml.
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> **Note** In Microsoft Endpoint Configuration Manager, you may see an error about exceeding the file limit when using ApprovedUpdatesXml. However, the process still completes even if the file is large.
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> [!NOTE]
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> In Microsoft Endpoint Configuration Manager, you may see an error about exceeding the file limit when using ApprovedUpdatesXml, but the process still completes even if the file is large.
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If the XML file is greater than 32K you can also use ./Vendor/MSFT/FileSystem/<*filename*>.
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If the XML file is greater than 32 KB, you can also use ./Vendor/MSFT/FileSystem/<*filename*>.
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2. Set a baseline for this Configuration Item with a “dummy” value (such as zzz), and ensure that you do not remediate it.
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2. Set a baseline for this configuration item with a “dummy” value (such as zzz), and ensure that you do not remediate it.
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The dummy value is not be set; it is only used for comparison.
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The dummy value is not set; it is only used for comparison.
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3. After the report XML is sent to the device, Microsoft Endpoint Configuration Manager displays a compliance log that contains the report information. The log can contain significant amount of data.
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3. After the report XML is sent to the device, Microsoft Endpoint Configuration Manager displays a compliance log that contains the report information. The log can contain significant amount of data.
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4. Parse this log for the report XML content.
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4. Parse this log for the report XML content.
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@ -145,8 +145,8 @@ For a step-by-step walkthrough, see [How to retrieve a device update report usin
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**Post-GDR1: Retrieve the report xml file using an SD card**
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**Post-GDR1: Retrieve the report xml file using an SD card**
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1. Create a Configuration Item using ConfigMgr to set a registry value for ./Vendor/MSFT/EnterpriseExt/DeviceUpdate/CopyUpdateReportToSDCard.
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1. Use ConfigMgr to create a configuration item to set a registry value for ./Vendor/MSFT/EnterpriseExt/DeviceUpdate/CopyUpdateReportToSDCard.
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2. The value that you define for this Configuration Item is defined by the relative path to the SD card which includes the filename of the XML file (such as SDCardRoot\\Update\\DUReport.xml).
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2. The value that you define for this configuration item is defined by the relative path to the SD card, which includes the filename of the XML file (such as SDCardRoot\\Update\\DUReport.xml).
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3. Remove the SD card from device and copy the XML file to your PC.
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3. Remove the SD card from device and copy the XML file to your PC.
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## Step 3: Check the status code in the XML file
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## Step 3: Check the status code in the XML file
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For a walkthrough of these steps, [How to deploy controlled updates](#how-to-deploy-controlled-updates). Ensure that the trigger scan configuration baseline HAS NOT been deployed.
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For a walkthrough of these steps, see [How to deploy controlled updates](#how-to-deploy-controlled-updates). Ensure that the Trigger Scan configuration baseline has NOT been deployed.
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<a href="" id="deploy-controlled-updates"></a>
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<a href="" id="deploy-controlled-updates"></a>
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### How to deploy controlled updates
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This process has three parts:
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### Deploy controlled updates
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- Create a configuration item for DUControlledUpdates.xml
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The deployment process has three parts:
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- Create a configuration item for DUCustomContentURIs.xml
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- Create a configuration item for DUControlledUpdates.xml.
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- Create a configuration item for DUCustomContentURIs.xml.
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- Create a configuration item for approved updates.
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- Create a configuration item for approved updates.
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<a href="" id="create-ducontrolledupdates"></a>
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<a href="" id="create-ducontrolledupdates"></a>
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**Create a configuration item for DUControlledUpdates.xml**
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**Create a configuration item for DUControlledUpdates.xml**
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1. Create a configuration item. In the **Browse Settings** window, select **Device File** as a filter, and then click **Select**.
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1. Create a configuration item. In the **Browse Settings** window, select **Device File** as a filter, and then select **Select**.
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2. Browse to the DUControlledUpdates.xml that was created from the test device and specify that file path and name on the device as `NonPersistent\DUControlledUpdates.xml`.
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2. Browse to the DUControlledUpdates.xml that was created from the test device, and then specify the file path and name on the device as `NonPersistent\DUControlledUpdates.xml`.
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3. Check the box **Remediate noncompliant settings**.
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3. Select **Remediate noncompliant settings**, and then select **OK**.
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4. Click **OK**.
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<a href="" id="create-ducustomcontent"></a>
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<a href="" id="create-ducustomcontent"></a>
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**Create a configuration item for DUCustomContentURIs.xml**
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**Create a configuration item for DUCustomContentURIs.xml**
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1. Create a configuration item and specify that file path and name on the device as `NonPersistent\DUCustomContentURIs.xml`
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1. Create a configuration item and specify the file path and name on the device as `NonPersistent\DUCustomContentURIs.xml`
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2. Check the box **Remediate noncompliant settings**.
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2. Select **Remediate noncompliant settings**.
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3. Click **OK**.
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3. Select **OK**.
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<a href="" id="create-config-baseline"></a>
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<a href="" id="create-config-baseline"></a>
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**Create a configuration baseline for approved updates**
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**Create a configuration baseline for approved updates**
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1. Create a configuration baseline item and give it a name (such as ControlledUpdates).
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1. Create a configuration baseline item and give it a name (such as ControlledUpdates).
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2. Add the DUControlledUpdates and DUCustomContentURIs configuration items, and then click **OK**.
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2. Add the DUControlledUpdates and DUCustomContentURIs configuration items, and then select **OK**.
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4. Click **OK**.
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4. Select **OK**.
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## Step 7: Trigger the other devices to scan, download, and install updates
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## Step 7: Trigger the other devices to scan, download, and install updates
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Now that the other "production" or "in-store" devices have the necessary information to download updates from an internal share, the devices are ready for updates.
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Now that the other "production" or "in-store" devices have the necessary information to download updates from an internal share, the devices are ready for updates.
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### Use this process for unmanaged devices
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### Update unmanaged devices
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If the update policy of the device is not managed or restricted by Microsoft Endpoint Configuration Manager, an update process can be initiated on the device in one of the following ways:
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If the update policy of the device is not managed or restricted by Microsoft Endpoint Configuration Manager, an update process can be initiated on the device in one of the following ways:
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- Initiated by a periodic scan that the device automatically performs.
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- A periodic scan that the device automatically performs.
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- Initiated manually through **Settings** -> **Phone Update** -> **Check for Updates**.
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- Manually through **Settings** > **Phone Update** > **Check for Updates**.
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### Use this process for managed devices
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### Update managed devices
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If the update policy of the device is managed or restricted by MDM, an update process can be initiated on the device in one of the following ways:
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If the update policy of the device is managed or restricted by MDM, an update process can be initiated on the device in one of the following ways:
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Ensure that the trigger scan has successfully executed, and then remove the trigger scan configuration baseline.
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Ensure that the trigger scan has successfully executed, and then remove the trigger scan configuration baseline.
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> **Note** Ensure that the PhoneUpdateRestriction Policy is set to a value of 0, to ensure that the device will not perform an automatic scan.
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> [!NOTE]
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> Ensure that the PhoneUpdateRestriction Policy is set to a value of 0 so that the device doesn't perform an automatic scan.
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- Trigger the device to scan as part of a Maintenance Window defined by the IT Admin in Microsoft Endpoint Configuration Manager.
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- Trigger the device to scan as part of a Maintenance Window defined by the IT Admin in Microsoft Endpoint Configuration Manager.
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After the installation of updates is completed, the IT Admin can use the DUReport generated in the production devices to determine if the device successfully installed the list of updates. If the device did not, error codes are provided in the DUReport.xml. To retrieve the device update report from a device, perform the same steps defined in [Step 2](#step2).
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After the updates are installed, the IT Admin can use the DUReport generated in the production devices to determine whether the device successfully installed the list of updates. If the device did not, error codes are provided in the DUReport.xml. To retrieve the device update report from a device, perform the same steps defined in [Step 2](#step2).
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<a href="" id="example-script"></a>
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<a href="" id="example-script"></a>
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## Example PowerShell script
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## Example PowerShell script
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```
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```
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<a href="" id="how-to-retrieve"></a>
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<a href="" id="how-to-retrieve"></a>
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## How to retrieve a device update report using Microsoft Endpoint Configuration Manager logs
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## Retrieve a device update report using Microsoft Endpoint Configuration Manager logs
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Use this procedure for pre-GDR1 devices.
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**For pre-GDR1 devices**
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**For pre-GDR1 devices**
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Use this procedure for pre-GDR1 devices:
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1. Trigger a device scan. Go to **Settings** -> **Phone Update** -> **Check for Updates**.
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1. Trigger a device scan by going to **Settings** > **Phone Update** > **Check for Updates**.
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Since the DUReport settings have not been remedied, you should see a non-compliance.
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Since the DUReport settings have not been remedied, you should see a non-compliance.
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2. In Microsoft Endpoint Configuration Manager under **Assets and Compliance** > **Compliance Settings**, right-click on **Configuration Items**.
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2. In Microsoft Endpoint Configuration Manager, under **Assets and Compliance** > **Compliance Settings**, right-click **Configuration Items**.
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3. Select **Create Configuration Item**.
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3. Select **Create Configuration Item**.
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4. Enter a filename (such as GetDUReport) and then choose **Mobile Device**.
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4. Enter a filename (such as GetDUReport), and then select **Mobile Device**.
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5. In the **Mobile Device Settings** page, check the box **Configure Additional Settings that are not in the default settings group**, and the click **Next**.
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5. On the **Mobile Device Settings** page, select **Configure Additional Settings that are not in the default settings group**, and then select **Next**.
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6. In the **Additional Settings** page, click **Add**.
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6. On the **Additional Settings** page, select **Add**.
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7. In the **Browse Settings** page, click **Create Setting**.
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7. On the **Browse Settings** page, select **Create Setting**.
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|
||||||

|

|
||||||
8. Enter a unique **Name**. For the **Setting type**, select **OMA-URI** and for the **Data type**, select **String**.
|
8. Enter a unique **Name**. For **Setting type**, select **OMA-URI**, and for **Data type**, select **String**.
|
||||||
9. In the **OMA-URI** text box, enter `./Vendor/MSFT/EnterpriseExt/DeviceUpdate/UpdatesResultXml`, the click **OK**.
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9. In the **OMA-URI** text box, enter `./Vendor/MSFT/EnterpriseExt/DeviceUpdate/UpdatesResultXml`, and then select **OK**.
|
||||||
|
|
||||||

|

|
||||||
10. In the **Browse Settings** page, click **Close**.
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10. On the **Browse Settings** page, select **Close**.
|
||||||
11. In the **Create Configuration Item Wizard** page, check **All Windows Embedded 8.1 Handheld** as the supported platform, and then click **Next**.
|
11. On the **Create Configuration Item Wizard** page, select **All Windows Embedded 8.1 Handheld** as the supported platform, and then select **Next**.
|
||||||
|
|
||||||

|

|
||||||
12. Close the **Create Configuration Item Wizard** page.
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12. Close the **Create Configuration Item Wizard** page.
|
||||||
13. Right-click on the newly create configuration item, and then select the **Compliance Rules** tab.
|
13. Right-click on the newly create configuration item, and then select the **Compliance Rules** tab.
|
||||||
14. Click the new created mobile device setting (such as DUReport) and then click **Select**.
|
14. Select the new created mobile device setting (such as DUReport), and then select **Select**.
|
||||||
15. Enter a dummy value (such as zzz) that is different from the one on the device.
|
15. Enter a dummy value (such as zzz) that is different from the one on the device.
|
||||||
|
|
||||||

|

|
||||||
16. Disable remediation by unchecking the **Remediate noncompliant rules when supported** option.
|
16. Disable remediation by deselecting the **Remediate noncompliant rules when supported** option.
|
||||||
17. Click **OK** to close the Edit Rule page.
|
17. Select **OK** to close the **Edit Rule** page.
|
||||||
18. Create a new configuration baseline. Under **Assets and Compliance** > **Compliance Settings**, right-click on **Configuration Baselines**.
|
18. Create a new configuration baseline. Under **Assets and Compliance** > **Compliance Settings**, right-click **Configuration Baselines**.
|
||||||
19. Select **Create Configuration Item**.
|
19. Select **Create Configuration Item**.
|
||||||
|
|
||||||

|

|
||||||
20. Enter a baseline name (such as RetrieveDUReport).
|
20. Enter a baseline name (such as RetrieveDUReport).
|
||||||
21. Add the configuration item that you just created. Select **Add** and then select the configuration item that you just created (such as DUReport).
|
21. Add the configuration item that you just created. Select **Add**, and then select the configuration item that you just created (such as DUReport).
|
||||||
|
|
||||||

|

|
||||||
22. Click **OK**, then click **OK** again to complete the configuration baseline.
|
22. Select **OK**, and then select **OK** again to complete the configuration baseline.
|
||||||
23. Deploy the newly created configuration baseline to the appropriate device collection. Right-click on the configuration baseline that you created and the select **Deploy**.
|
23. Deploy the newly created configuration baseline to the appropriate device collection. Right-click on the configuration baseline that you created, and then select **Deploy**.
|
||||||
|
|
||||||

|

|
||||||
24. Check the check box **Remediate noncompliant rules when supported**.
|
24. Select **Remediate noncompliant rules when supported**.
|
||||||
25. Select the appropriate device collection and define the schedule.
|
25. Select the appropriate device collection and define the schedule.
|
||||||
|
|
||||||

|

|
||||||
26. To view the DUReport content, select the appropriate deployment for the configuration saseline that you created. Right-click on the deployment and select **View Status**.
|
26. To view the DUReport content, select the appropriate deployment for the configuration saseline that you created. Right-click on the deployment, and then select **View Status**.
|
||||||
27. Click **Run Summarization** and then click **Refresh**. On the Non-Compliant tab, the test device(s) should be listed.
|
27. Select **Run Summarization**, and then select **Refresh**. The test device(s) should be listed on the **Non-Compliant** tab.
|
||||||
28. Under **Asset Details**, right-click on the test device, and then select **Mode Details**.
|
28. Under **Asset Details**, right-click on the test device, and then select **Mode Details**.
|
||||||
|
|
||||||

|

|
||||||
29. In the Non-compliant tab, you will see the DUReport, but you cannot retrieve the content from here.
|
29. On the **Non-compliant** tab, you can see the DUReport, but you cannot retrieve the content from here.
|
||||||
|
|
||||||

|

|
||||||
30. To retrieve the DUReport, open an Explorer windows to C:\\Program Files\\SMS\_CCM\\SMS\_DM.log.
|
30. To retrieve the DUReport, open C:\\Program Files\\SMS\_CCM\\SMS\_DM.log.
|
||||||
31. In the log file, search from the bottom for "./Vendor/MSFT/EnterpriseExt/DeviceUpdate/UpdatesResultXml" RuleExression="Equals zzz" where zzz is the dummy value. Just above this copy the information for UpdateData and use this information to create the DUControlledUpdates.xml.
|
31. In the log file, search from the bottom for "./Vendor/MSFT/EnterpriseExt/DeviceUpdate/UpdatesResultXml" RuleExression="Equals zzz," where zzz is the dummy value. Just above this, copy the information for UpdateData and use this information to create the DUControlledUpdates.xml.
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
Loading…
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Reference in New Issue
Block a user