diff --git a/windows/deployment/volume-activation/images/vamt-known-issue-message.png b/windows/deployment/volume-activation/images/vamt-known-issue-message.png new file mode 100644 index 0000000000..5ce1a31e1f Binary files /dev/null and b/windows/deployment/volume-activation/images/vamt-known-issue-message.png differ diff --git a/windows/deployment/volume-activation/vamt-known-issues.md b/windows/deployment/volume-activation/vamt-known-issues.md index 70933d12f6..8022121cb3 100644 --- a/windows/deployment/volume-activation/vamt-known-issues.md +++ b/windows/deployment/volume-activation/vamt-known-issues.md @@ -1,25 +1,69 @@ ---- -title: VAMT Known Issues (Windows 10) -description: VAMT Known Issues -ms.assetid: 8992f1f3-830a-4ce7-a248-f3a6377ab77f -ms.reviewer: -manager: laurawi -ms.author: greglin -ms.prod: w10 -ms.mktglfcycl: deploy -ms.sitesec: library -ms.pagetype: activation -audience: itpro author: greg-lindsay -ms.date: 04/25/2017 -ms.topic: article ---- - -# VAMT Known Issues - -The following list contains the current known issues with the Volume Activation Management Tool (VAMT) 3.0. -- The VAMT Windows Management Infrastructure (WMI) remote operations may take longer to execute if the target computer is in a sleep or standby state. -- Recovery of Non-Genuine computers is a two-step process. VAMT can be used to install a new product key and activate the computer. However, the computer itself must visit the [Windows Genuine Advantage](https://go.microsoft.com/fwlink/p/?linkid=182914) Web site to revalidate the computer's Genuine status. Upon successfully completing this step, the computer will be restored to full functionality. For more information on recovering Non-Genuine Windows computers, go to [Windows Volume Activation](https://go.microsoft.com/fwlink/p/?linkid=184668). -- When opening a Computer Information List (.cil file) saved in a previous version of VAMT, the edition information is not shown for each product in the center pane. Users must update the product status again to obtain the edition information. -- The remaining activation count can only be retrieved for MAKs. -  -  +--- +title: VAMT known issues (Windows 10) +description: Volume Activation Management Tool (VAMT) known issues +ms.assetid: 8992f1f3-830a-4ce7-a248-f3a6377ab77f +ms.reviewer: +manager: laurawi +ms.author: greglin +ms.prod: w10 +ms.mktglfcycl: deploy +ms.sitesec: library +ms.pagetype: activation +audience: itpro +author: greg-lindsay +ms.date: 12/17/2019 +ms.topic: article +ms.custom: +- CI 111496 +- CSSTroubleshooting +--- + +# VAMT known issues + +The following list and the section that follows contain the current known issues regarding the Volume Activation Management Tool (VAMT), versions 3.0. and 3.1. + +- VAMT Windows Management Infrastructure (WMI) remote operations might take longer to execute if the target computer is in a sleep or standby state. +- When opening a Computer Information List (CIL file) that was saved by using a previous version of VAMT, the edition information is not shown for each product in the center pane. Users must update the product status again to obtain the edition information. +- The remaining activation count can only be retrieved for MAKs. + +## Can't add CSVLKs for Windows 10 activation to VAMT 3.1 + +When you try to add a Windows 10 Key Management Service (KMS) Host key (CSVLK) or a Windows Server 2012 R2 for Windows 10 CSVLK into VAMT 3.1 (version 10.0.10240.0), you receive the following error message: + +> The specified product key is invalid, or is unsupported by this version of VAMT. An update to support additional products may be available online. + +![VAMT error message](./images/vamt-known-issue-message.png) + +This issue occurs because VAMT 3.1 does not contain the correct Pkconfig files to recognize this kind of key. + +### Workaround + +To work around this issue, use one of the following methods. + +**Method 1** + +Do not add the CSVLK to the VAMT 3.1 tool. Instead, use the **slmgr.vbs /ipk \<*CSVLK*>** command-line tool to install a CSVLK on a KMS host. In this command, \<*CSVLK*> represents the specific key that you want to install. For more information about how to use the Slmgr.vbs tool, see [Slmgr.vbs options for obtaining volume activation information](https://docs.microsoft.com/windows-server/get-started/activation-slmgr-vbs-options). + +**Method 2** + +On the KMS host computer, follow these steps: + +1. Download the hotfix from [July 2016 update rollup for Windows 8.1 and Windows Server 2012 R2](https://support.microsoft.com/help/3172614/). + +1. In Windows Explorer, right-click **485392_intl_x64_zip**, and then extract the hotfix to **C:\KB3058168**. + +1. To extract the contents of the update, open a Command Prompt window and run the following command: + + ```cmd + expand c:\KB3058168\Windows8.1-KB3058168-x64.msu -f:* C:\KB3058168\ + ``` + +1. To extract the contents of Windows8.1-KB3058168-x64.cab, run the following command: + + ```cmd + expand c:\KB3058168\Windows8.1-KB3058168-x64.cab -f:pkeyconfig-csvlk.xrm-ms c:\KB3058168 + ``` + +1. In the "C:\KB3058168\x86_microsoft-windows-s..nent-sku-csvlk-pack_31bf3856ad364e35_6.3.9600.17815_none_bd26b4f34d049716\" folder, copy the **pkeyconfig-csvlk.xrm-ms** file. Paste this file to the "C:\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\VAMT3\pkconfig" folder. + +1. Restart VAMT.