diff --git a/windows/keep-secure/other-troubleshooting.md b/windows/keep-secure/other-troubleshooting.md
index 38a1295009..4235c6c3a9 100644
--- a/windows/keep-secure/other-troubleshooting.md
+++ b/windows/keep-secure/other-troubleshooting.md
@@ -77,3 +77,7 @@ Check the startup type from the command line:
   a.  Click **Start** and type **cmd**.
 
   b.  Right-click **Command prompt** and select **Run as administrator**.
+
+2. Enter the following command and press **Enter**: sc qc sense
+  If the the service is running, then the result should look like the following screenshot:
+  ![Result of the sq query sense command](images/sc-query-sense-autostart.png)