Fixing issues

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---
title: Validate and Deploy MFA for Windows Hello for Business with certificate trust
description: How to Validate and Deploy Multifactor Authentication (MFA) Services for Windows Hello for Business with certificate trust
description: How to Validate and Deploy Multi-factor Authentication (MFA) Services for Windows Hello for Business with certificate trust
keywords: identity, PIN, biometric, Hello, passport
ms.prod: m365-security
ms.mktglfcycl: deploy
@ -16,7 +16,7 @@ localizationpriority: medium
ms.date: 08/19/2018
ms.reviewer:
---
# Validate and Deploy Multifactor Authentication feature
# Validate and Deploy Multi-Factor Authentication feature
**Applies to**
@ -25,15 +25,15 @@ ms.reviewer:
- On-premises deployment
- Certificate trust
Windows Hello for Business requires all users perform multifactor authentication prior to creating and registering a Windows Hello for Business credential. On-premises deployments can use certificates, third-party authentication providers for AD FS, or a custom authentication provider for AD FS as an on-premises MFA option.
Windows Hello for Business requires all users perform multi-factor authentication prior to creating and registering a Windows Hello for Business credential. On-premises deployments can use certificates, third-party authentication providers for AD FS, or a custom authentication provider for AD FS as an on-premises MFA option.
For information on available third-party authentication methods see [Configure Additional Authentication Methods for AD FS](/windows-server/identity/ad-fs/operations/configure-additional-authentication-methods-for-ad-fs). For creating a custom authentication method see [Build a Custom Authentication Method for AD FS in Windows Server](/windows-server/identity/ad-fs/development/ad-fs-build-custom-auth-method)
For information on available third-party authentication methods, see [Configure Additional Authentication Methods for AD FS](/windows-server/identity/ad-fs/operations/configure-additional-authentication-methods-for-ad-fs). For creating a custom authentication method, see [Build a Custom Authentication Method for AD FS in Windows Server](/windows-server/identity/ad-fs/development/ad-fs-build-custom-auth-method)
Follow the integration and deployment guide for the authentication provider you select to integrate and deploy it to AD FS. Make sure that the authentication provider is selected as a multifactor authentication option in the AD FS authentication policy. For information on configuring AD FS authentication policies see [Configure Authentication Policies](/windows-server/identity/ad-fs/operations/configure-authentication-policies).
Follow the integration and deployment guide for the authentication provider you select to integrate and deploy it to AD FS. Make sure that the authentication provider is selected as a multi-factor authentication option in the AD FS authentication policy. For information on configuring AD FS authentication policies, see [Configure Authentication Policies](/windows-server/identity/ad-fs/operations/configure-authentication-policies).
## Follow the Windows Hello for Business on premises certificate trust deployment guide
1. [Validate Active Directory prerequisites](hello-cert-trust-validate-ad-prereq.md)
2. [Validate and Configure Public Key Infrastructure](hello-cert-trust-validate-pki.md)
3. [Prepare and Deploy Windows Server 2016 Active Directory Federation Services](hello-cert-trust-adfs.md)
4. Validate and Deploy Multifactor Authentication Services (MFA) (*You are here*)
4. Validate and Deploy Multi-factor Authentication Services (MFA) (*You're here*)
5. [Configure Windows Hello for Business Policy settings](hello-cert-trust-policy-settings.md)

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@ -25,13 +25,12 @@ ms.reviewer:
- On-premises deployment
- Certificate trust
Windows Hello for Business replaces username and password sign-in to Windows with authentication using an asymmetric key pair. This deployment guide provides the information you'll need to successfully deploy Windows Hello for Business in an existing environment.
Windows Hello for Business replaces username and password sign-in to Windows with strong user authentication based on asymmetric key pair. The following deployment guide provides the information needed to successfully deploy Windows Hello for Business in an existing environment.
Below, you can find all the information you will need to deploy Windows Hello for Business in a Certificate Trust Model in your on-premises environment:
Below, you can find all the information needed to deploy Windows Hello for Business in a Certificate Trust Model in your on-premises environment:
1. [Validate Active Directory prerequisites](hello-cert-trust-validate-ad-prereq.md)
2. [Validate and Configure Public Key Infrastructure](hello-cert-trust-validate-pki.md)
3. [Prepare and Deploy Windows Server 2016 Active Directory Federation Services](hello-cert-trust-adfs.md)
4. [Validate and Deploy Multifactor Authentication Services (MFA)](hello-cert-trust-validate-deploy-mfa.md)
4. [Validate and Deploy Multi-factor Authentication Services (MFA)](hello-cert-trust-validate-deploy-mfa.md)
5. [Configure Windows Hello for Business Policy settings](hello-cert-trust-policy-settings.md)

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@ -26,13 +26,9 @@ summary: |
sections:
- name: Ignored
questions:
- question: What is Windows Hello for Business cloud trust?
answer: |
Windows Hello for Business cloud trust is a new trust model that is planned to be introduced in early 2022. This trust model will enable Windows Hello for Business deployment using the infrastructure introduced for supporting [security key sign-in on Hybrid Azure AD joined devices and on-premises resource access on Azure AD Joined devices](/azure/active-directory/authentication/howto-authentication-passwordless-security-key-on-premises). More information will be available on Windows Hello for Business cloud trust once it is generally available.
- question: What about virtual smart cards?
answer: |
Windows Hello for Business is the modern, two-factor credential for Windows 10. Microsoft will be deprecating virtual smart cards in the future, but no date is set at this time. Customers using Windows 10 and virtual smart cards should move to Windows Hello for Business. Microsoft will publish the date early to ensure customers have adequate lead time to move to Windows Hello for Business. Microsoft recommends that new Windows 10 deployments use Windows Hello for Business. Virtual smart card remain supported for Windows 7 and Windows 8.
Windows Hello for Business is the modern, two-factor credential for Windows 10. Microsoft will be deprecating virtual smart cards in the future, but no date is set at this time. Customers using Windows 10 and virtual smart cards should move to Windows Hello for Business. Microsoft will publish the date early to ensure customers have adequate lead time to move to Windows Hello for Business. Microsoft recommends that new Windows 10 deployments use Windows Hello for Business. Virtual smart cards remain supported for Windows 7 and Windows 8.
- question: What about convenience PIN?
answer: |
@ -40,43 +36,43 @@ sections:
- question: Can I use Windows Hello for Business key trust and RDP?
answer: |
Remote Desktop Protocol (RDP) does not currently support using key-based authentication and self-signed certificates as supplied credentials. RDP with supplied credentials is currently only supported with certificate-based deployments. Windows Hello for Business key trust can be used with [Windows Defender Remote Credential Guard](../remote-credential-guard.md).
Remote Desktop Protocol (RDP) doesn't currently support using key-based authentication and self-signed certificates as supplied credentials. RDP with supplied credentials is currently only supported with certificate-based deployments. Windows Hello for Business key trust can be used with [Windows Defender Remote Credential Guard](../remote-credential-guard.md).
- question: Can I deploy Windows Hello for Business by using Microsoft Endpoint Configuration Manager?
answer: |
Windows Hello for Business deployments using Configuration Manager should follow the hybrid deployment model that uses Active Directory Federation Services. Starting in Configuration Manager version 1910, certificate-based authentication with Windows Hello for Business settings isn't supported. Key-based authentication is still valid with Configuration Manager. For more information, see [Windows Hello for Business settings in Configuration Manager](/configmgr/protect/deploy-use/windows-hello-for-business-settings).
Windows Hello for Business deployments using Configuration Manager should follow the hybrid deployment model that uses Active Directory Federation Services. In Configuration Manager version 1910 and later, certificate-based authentication with Windows Hello for Business settings isn't supported. Key-based authentication is still valid with Configuration Manager. For more information, see [Windows Hello for Business settings in Configuration Manager](/configmgr/protect/deploy-use/windows-hello-for-business-settings).
- question: How many users can enroll for Windows Hello for Business on a single Windows 10 computer?
answer: |
The maximum number of supported enrollments on a single Windows 10 computer is 10. This lets 10 users each enroll their face and up to 10 fingerprints. While we support 10 enrollments, we will strongly encourage the use of Windows Hello security keys for the shared computer scenario when they become available.
The maximum number of supported enrollments on a single Windows 10 computer is 10. This limit lets 10 users each enroll their face and up to 10 fingerprints. While we support 10 enrollments, we'll strongly encourage the use of Windows Hello security keys for the shared computer scenario when they become available.
- question: How can a PIN be more secure than a password?
answer: |
When using Windows Hello for Business, the PIN is not a symmetric key, whereas the password is a symmetric key. With passwords, there's a server that has some representation of the password. With Windows Hello for Business, the PIN is user-provided entropy used to load the private key in the Trusted Platform Module (TPM). The server does not have a copy of the PIN. For that matter, the Windows client does not have a copy of the current PIN either. The user must provide the entropy, the TPM-protected key, and the TPM that generated that key in order to successfully access the private key.
The Windows Hello for Business PIN isn't a symmetric key, whereas a password is a symmetric key. With passwords, there's a server that has some representation of the password. With Windows Hello for Business, the PIN is user-provided entropy used to load the private key in the Trusted Platform Module (TPM). The server doesn't have a copy of the PIN. For that matter, the Windows client doesn't have a copy of the current PIN either. The user must provide the entropy, the TPM-protected key, and the TPM that generated that key in order to successfully access the private key.
The statement "PIN is stronger than Password" is not directed at the strength of the entropy used by the PIN. It's about the difference between providing entropy versus continuing the use of a symmetric key (the password). The TPM has anti-hammering features that thwart brute-force PIN attacks (an attacker's continuous attempt to try all combination of PINs). Some organizations may worry about shoulder surfing. For those organizations, rather than increase the complexity of the PIN, implement the [Multifactor Unlock](feature-multifactor-unlock.md) feature.
The statement "PIN is stronger than Password" isn't directed at the strength of the entropy used by the PIN. It's about the difference between providing entropy versus continuing the use of a symmetric key (the password). The TPM has anti-hammering features that thwart brute-force PIN attacks (an attacker's continuous attempt to try all combination of PINs). Some organizations may worry about shoulder surfing. For those organizations, rather than increase the complexity of the PIN, implement the [Multi-factor Unlock](feature-multifactor-unlock.md) feature.
- question: How does Windows Hello for Business work with Azure AD registered devices?
answer: |
On Azure AD registered devices, a user will be asked to provision a Windows Hello for Business key if the feature is enabled by mobile device management policy. If the user has an existing Windows Hello container for use with their local or Microsoft connected account, the Windows Hello for Business key will be enrolled in their existing container and will be protected using their exiting gestures.
A user will be prompted to set-up a Windows Hello for Business key on an Azure AD registered devices if the feature is enabled by policy. If the user has an existing Windows Hello container, the Windows Hello for Business key will be enrolled in that container and will be protected using their exiting gestures.
If a user has signed into their Azure AD registered device with Windows Hello, their Windows Hello for Business key will be used to authenticate the user's work identity when they try to use Azure AD resources. The Windows Hello for Business key meets Azure AD multi-factor authentication (MFA) requirements and reduces the number of MFA prompts users will see when accessing resources.
It is possible to Azure AD register a domain joined device. If the domain joined device has a convenience PIN, login with the convenience PIN will no longer work. This configuration is not supported by Windows Hello for Business.
It's possible to Azure AD register a domain joined device. If the domain joined device has a convenience PIN, sign in with the convenience PIN will no longer work. This configuration isn't supported by Windows Hello for Business.
For more information please read [Azure AD registered devices](/azure/active-directory/devices/concept-azure-ad-register).
For more information, please read [Azure AD registered devices](/azure/active-directory/devices/concept-azure-ad-register).
- question: I have Windows Server 2016 domain controller(s), so why is the Key Admins group missing?
answer: |
The **Key Admins** and **Enterprise Key Admins** groups are created when you install the first Windows Server 2016 domain controller into a domain. Domain controllers running previous versions of Windows Server cannot translate the security identifier (SID) to a name. To resolve this, transfer the PDC emulator domain role to a domain controller running Windows Server 2016.
The **Key Admins** and **Enterprise Key Admins** groups are created when you install the first Windows Server 2016 domain controller into a domain. Domain controllers running previous versions of Windows Server can't translate the security identifier (SID) to a name. To resolve this issue, transfer the PDC emulator domain role to a domain controller running Windows Server 2016.
- question: Can I use a convenience PIN with Azure Active Directory?
answer: |
It's currently possible to set a convenience PIN on Azure Active Directory Joined or Hybrid Active Directory Joined devices. Convenience PIN is not supported for Azure Active Directory user accounts (synchronized identities included). It's only supported for on-premises Domain Joined users and local account users.
It's currently possible to set a convenience PIN on Azure Active Directory Joined or Hybrid Active Directory Joined devices. Convenience PIN isn't supported for Azure Active Directory user accounts (synchronized identities included). It's only supported for on-premises Domain Joined users and local account users.
- question: Can I use an external Windows Hello compatible camera when my laptop is closed or docked?
answer: |
Yes. Starting with Windows 10, version 21H1 an external Windows Hello compatible camera can be used if a device already supports an internal Windows Hello camera. When both cameras are present, the external camera will be be used for face authentication. For more information see [IT tools to support Windows 10, version 21H1](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/it-tools-to-support-windows-10-version-21h1/ba-p/2365103).
Yes. Starting with Windows 10, version 21H1 an external Windows Hello compatible camera can be used if a device already supports an internal Windows Hello camera. When both cameras are present, the external camera is used for face authentication. For more information, see [IT tools to support Windows 10, version 21H1](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/it-tools-to-support-windows-10-version-21h1/ba-p/2365103).
- question: Why does authentication fail immediately after provisioning hybrid key trust?
answer: |
@ -90,13 +86,13 @@ sections:
- question: What is the user experience for Windows Hello for Business?
answer: |
The user experience for Windows Hello for Business occurs after user sign-in, after you deploy Windows Hello for Business policy settings to your environment.
The user experience for Windows Hello for Business occurs after the user signs in, after you deploy Windows Hello for Business policy settings to your environment.
[Windows Hello for Business user enrollment experience](hello-videos.md#windows-hello-for-business-user-enrollment-experience)
- question: What happens when a user forgets their PIN?
answer: |
If the user can sign-in with a password, they can reset their PIN by selecting the "I forgot my PIN" link in Settings. Beginning with Windows 10 1709, users can reset their PIN above the lock screen by selecting the "I forgot my PIN" link on the PIN credential provider.
If the user can sign in with a password, they can reset their PIN by selecting the "I forgot my PIN" link in Settings. Beginning with Windows 10 1709, users can reset their PIN above the lock screen by selecting the "I forgot my PIN" link on the PIN credential provider.
[Windows Hello for Business forgotten PIN user experience](hello-videos.md#windows-hello-for-business-forgotten-pin-user-experience)
@ -112,24 +108,24 @@ sections:
- accountalt.azureedge.net
- secure.aadcdn.microsoftonline-p.com
If your environment uses Microsoft Intune, you need these additional URLs:
If your environment uses Microsoft Intune, you will also need these other URLs:
- enrollment.manage.microsoft.com
- portal.manage.microsoft.com
- question: What's the difference between non-destructive and destructive PIN reset?
answer: |
Windows Hello for Business has two types of PIN reset: non-destructive and destructive. Organizations running Windows 10 Enterprise and Azure Active Directory can take advantage of the Microsoft PIN Reset service. Once onboarded to a tenant and deployed to computers, users who have forgotten their PINs can authenticate to Azure, provide a second factor of authentication, and reset their PIN without re-provisioning a new Windows Hello for Business enrollment. This is a non-destructive PIN reset because the user doesn't delete the current credential and obtain a new one. For more information, see [PIN Reset](hello-feature-pin-reset.md).
Windows Hello for Business has two types of PIN reset: non-destructive and destructive. Organizations running Windows 10 Enterprise and Azure Active Directory can take advantage of the Microsoft PIN Reset service. Once on-boarded to a tenant and deployed to computers, users who have forgotten their PINs can authenticate to Azure, provide a second factor of authentication, and reset their PIN without reprovisioning a new Windows Hello for Business enrollment. This flow is a non-destructive PIN reset because the user doesn't delete the current credential and obtain a new one. For more information, see [PIN Reset](hello-feature-pin-reset.md).
Organizations that have the on-premises deployment of Windows Hello for Business, or those not using Windows 10 Enterprise can use destructive PIN reset. With destructive PIN reset, users that have forgotten their PIN can authenticate by using their password and then performing a second factor of authentication to re-provision their Windows Hello for Business credential. Re-provisioning deletes the old credential and requests a new credential and certificate. On-premises deployments need network connectivity to their domain controllers, Active Directory Federation Services, and their issuing certificate authority to perform a destructive PIN reset. Also, for hybrid deployments, destructive PIN reset is only supported with the certificate trust model and the latest updates to Active Directory Federation Services.
Organizations that have the on-premises deployment of Windows Hello for Business, or those not using Windows 10 Enterprise can use destructive PIN reset. With destructive PIN reset, users that have forgotten their PIN can authenticate by using their password and then performing a second factor of authentication to reprovision their Windows Hello for Business credential. Reprovisioning deletes the old credential and requests a new credential and certificate. On-premises deployments need network connectivity to their domain controllers, Active Directory Federation Services, and their issuing certificate authority to perform a destructive PIN reset. For hybrid deployments, destructive PIN reset is only supported with the certificate trust model and the latest updates to Active Directory Federation Services.
- question: |
Which is better or more secure, key trust or certificate trust?
answer: |
The trust models of your deployment determine how you authenticate to Active Directory (on-premises). Both key trust and certificate trust use the same hardware-backed, two-factor credential. The difference between the two trust types are:
The trust models of your deployment determine how you authenticate to Active Directory (on-premises). Both key trust and certificate trust use the same hardware-backed, two-factor credential. The differences between the two trust types are:
- Required domain controllers
- Issuing end entity certificates
The **key trust** model authenticates to Active Directory by using a raw key. Windows Server 2016 domain controllers enable this authentication. Key trust authenticate does not require an enterprise issued certificate, therefore you don't need to issue certificates to users (domain controller certificates are still needed).
The **key trust** model authenticates to Active Directory by using a raw key. Windows Server 2016 domain controllers enable this authentication. Key trust authenticate doesn't require an enterprise issued certificate, therefore you don't need to issue certificates to users (domain controller certificates are still needed).
The **certificate trust** model authenticates to Active Directory by using a certificate. Because this authentication uses a certificate, domain controllers running previous versions of Windows Server can authenticate the user. Therefore, you need to issue certificates to users, but you don't need Windows Server 2016 domain controllers. The certificate used in certificate trust uses the TPM-protected private key to request a certificate from your enterprise's issuing certificate authority.
@ -139,7 +135,7 @@ sections:
- question: What attributes are synchronized by Azure AD Connect with Windows Hello for Business?
answer: |
Review [Azure AD Connect sync: Attributes synchronized to Azure Active Directory](/azure/active-directory/connect/active-directory-aadconnectsync-attributes-synchronized) for a list of attributes that sync based on scenarios. The base scenarios that include Windows Hello for Business are the [Windows 10](/azure/active-directory/connect/active-directory-aadconnectsync-attributes-synchronized#windows-10) scenario and the [Device writeback](/azure/active-directory/connect/active-directory-aadconnectsync-attributes-synchronized#device-writeback) scenario. Your environment may include additional attributes.
Review [Azure AD Connect sync: Attributes synchronized to Azure Active Directory](/azure/active-directory/connect/active-directory-aadconnectsync-attributes-synchronized) for a list of attributes that sync based on scenarios. The base scenarios that include Windows Hello for Business are the [Windows 10](/azure/active-directory/connect/active-directory-aadconnectsync-attributes-synchronized#windows-10) scenario and the [Device writeback](/azure/active-directory/connect/active-directory-aadconnectsync-attributes-synchronized#device-writeback) scenario. Your environment may include other attributes.
- question: Is Windows Hello for Business multi-factor authentication?
answer: |
@ -151,11 +147,11 @@ sections:
- question: Can I use both a PIN and biometrics to unlock my device?
answer: |
Starting in Windows 10, version 1709, you can use multi-factor unlock to require users to provide an additional factor to unlock their device. Authentication remains two-factor, but another factor is required before Windows allows the user to reach the desktop. To learn more, see [Multifactor Unlock](feature-multifactor-unlock.md).
Starting in Windows 10, version 1709, you can use multi-factor unlock to require users to provide an extra factor to unlock their device. Authentication remains two-factor, but another factor is required before Windows allows the user to reach the desktop. To learn more, see [Multifactor Unlock](feature-multifactor-unlock.md).
- question: Can I wear a mask to enroll or unlock using Windows Hello face authentication?
answer: |
Wearing a mask to enroll is a security concern because other users wearing a similar mask may be able to unlock you device. The product group is aware of this behavior and is investigating this topic further. Please remove a mask if you are wearing one when you enroll or unlock with Windows Hello face authentication. If your working environment doesnt allow you to remove a mask temporarily, please consider unenrolling from face authentication and only using PIN or fingerprint.
Wearing a mask to enroll is a security concern because other users wearing a similar mask may be able to unlock your device. The product group is aware of this behavior and is investigating this topic further. Remove a mask if you' a're wearing one when you enroll or unlock with Windows Hello face authentication. If your working environment doesnt allow you to remove a mask temporarily, consider unenrolling from face authentication and only using PIN or fingerprint.
- question: What's the difference between Windows Hello and Windows Hello for Business?
answer: |
@ -163,7 +159,7 @@ sections:
- question: Why can't I enroll biometrics for my local, built-in administrator?
answer: |
Windows 10 does not allow the local administrator to enroll biometric gestures (face or fingerprint).
Windows 10 doesn't allow the local administrator to enroll biometric gestures (face or fingerprint).
- question: I have extended Active Directory to Azure Active Directory. Can I use the on-premises deployment model?
answer: |
@ -171,41 +167,41 @@ sections:
- question: Does Windows Hello for Business prevent the use of simple PINs?
answer: |
Yes. Our simple PIN algorithm looks for and disallows any PIN that has a constant delta from one digit to the next. The algorithm counts the number of steps required to reach the next digit, overflowing at ten ('zero').
Yes. Our simple PIN algorithm looks for and disallows any PIN that has a constant delta from one digit to the next. The algorithm counts the number of steps required to reach the next digit, overflowing at 10 ('zero').
So, for example:
- The PIN 1111 has a constant delta of (0,0,0), so it is not allowed
- The PIN 1234 has a constant delta of (1,1,1), so it is not allowed
- The PIN 1357 has a constant delta of (2,2,2), so it is not allowed
- The PIN 9630 has a constant delta of (7,7,7), so it is not allowed
- The PIN 1593 has a constant delta of (4,4,4), so it is not allowed
- The PIN 7036 has a constant delta of (3,3,3), so it is not allowed
- The PIN 1231 does not have a constant delta (1,1,8), so it is allowed
- The PIN 1872 does not have a constant delta (7,9,5), so it is allowed
- The PIN 1111 has a constant delta of (0,0,0), so it isn't allowed
- The PIN 1234 has a constant delta of (1,1,1), so it isn't allowed
- The PIN 1357 has a constant delta of (2,2,2), so it isn't allowed
- The PIN 9630 has a constant delta of (7,7,7), so it isn't allowed
- The PIN 1593 has a constant delta of (4,4,4), so it isn't allowed
- The PIN 7036 has a constant delta of (3,3,3), so it isn't allowed
- The PIN 1231 doesn't have a constant delta (1,1,8), so it's allowed
- The PIN 1872 doesn't have a constant delta (7,9,5), so it's allowed
This prevents repeating numbers, sequential numbers, and simple patterns. It always results in a list of 100 disallowed PINs (independent of the PIN length). This algorithm does not apply to alphanumeric PINs.
This check prevents repeating numbers, sequential numbers, and simple patterns. It always results in a list of 100 disallowed PINs (independent of the PIN length). This algorithm doesn't apply to alphanumeric PINs.
- question: How does PIN caching work with Windows Hello for Business?
answer: |
Windows Hello for Business provides a PIN caching user experience by using a ticketing system. Rather than caching a PIN, processes cache a ticket they can use to request private key operations. Azure AD and Active Directory sign-in keys are cached under lock. This means the keys remain available for use without prompting, as long as the user is interactively signed-in. Microsoft Account sign-in keys are considered transactional keys, which means the user is always prompted when accessing the key.
Windows Hello for Business provides a PIN caching user experience by using a ticketing system. Rather than caching a PIN, processes cache a ticket they can use to request private key operations. Azure AD and Active Directory sign-in keys are cached under lock. This means the keys remain available for use without prompting, as long as the user is interactively signed-in. Microsoft Account sign-in keys are transactional keys, which means the user is always prompted when accessing the key.
Beginning with Windows 10, version 1709, Windows Hello for Business used as a smart card (smart card emulation that is enabled by default) provides the same user experience of default smart card PIN caching. Each process requesting a private key operation will prompt the user for the PIN on first use. Subsequent private key operations will not prompt the user for the PIN.
Beginning with Windows 10, version 1709, Windows Hello for Business used as a smart card (smart card emulation that is enabled by default) provides the same user experience of default smart card PIN caching. Each process requesting a private key operation will prompt the user for the PIN on first use. Subsequent private key operations won't prompt the user for the PIN.
The smart card emulation feature of Windows Hello for Business verifies the PIN and then discards the PIN in exchange for a ticket. The process does not receive the PIN, but rather the ticket that grants them private key operations. Windows 10 does not provide any Group Policy settings to adjust this caching.
The smart card emulation feature of Windows Hello for Business verifies the PIN and then discards the PIN in exchange for a ticket. The process doesn't receive the PIN, but rather the ticket that grants them private key operations. Windows 10 doesn't provide any Group Policy settings to adjust this caching.
- question: Can I disable the PIN while using Windows Hello for Business?
answer: |
No. The movement away from passwords is accomplished by gradually reducing the use of the password. In situations where you can't authenticate by using biometrics, you need a fallback mechanism that is not a password. The PIN is the fallback mechanism. Disabling or hiding the PIN credential provider will disable the use of biometrics.
No. The movement away from passwords is accomplished by gradually reducing the use of the password. In situations where you can't authenticate by using biometrics, you need a fallback mechanism that isn't a password. The PIN is the fallback mechanism. Disabling or hiding the PIN credential provider will disable the use of biometrics.
- question: How are keys protected?
answer: |
Wherever possible, Windows Hello for Business takes advantage of Trusted Platform Module (TPM) 2.0 hardware to generate and protect keys. However, Windows Hello and Windows Hello for Business do not require a TPM. Administrators can choose to allow key operations in software.
Wherever possible, Windows Hello for Business takes advantage of Trusted Platform Module (TPM) 2.0 hardware to generate and protect keys. However, Windows Hello and Windows Hello for Business don't require a TPM. Administrators can choose to allow key operations in software.
Whenever possible, Microsoft strongly recommends the use of TPM hardware. The TPM protects against a variety of known and potential attacks, including PIN brute-force attacks. The TPM provides an additional layer of protection after an account lockout, too. When the TPM has locked the key material, the user will need to reset the PIN (which means they'll need to use MFA to re-authenticate to the IDP before the IDP allows them to re-register).
- question: Can Windows Hello for Business work in air-gapped environments?
answer: |
Yes. You can use the on-premises Windows Hello for Business deployment and combine it with a third-party MFA provider that does not require internet connectivity to achieve an air-gapped Windows Hello for Business deployment.
Yes. You can use the on-premises Windows Hello for Business deployment and combine it with a third-party MFA provider that doesn't require internet connectivity to achieve an air-gapped Windows Hello for Business deployment.
- question: Can I use third-party authentication providers with Windows Hello for Business?
answer: |
@ -224,10 +220,9 @@ sections:
- question: Does Windows Hello for Business work with Mac and Linux clients?
answer: |
Windows Hello for Business is a feature of Windows 10. At this time, Microsoft is not developing clients for other platforms. However, Microsoft is open to third-parties who are interested in moving these platforms away from passwords. Interested third-parties can get more information by emailing [whfbfeedback@microsoft.com](mailto:whfbfeedback@microsoft.com?subject=collaboration).
Windows Hello for Business is a feature of the Windows platform. At this time, Microsoft is not developing clients for other platforms.
Windows Hello for Business is a feature of Windows 10. At this time, Microsoft isn't developing clients for other platforms. However, Microsoft is open to third-parties who are interested in moving these platforms away from passwords. Interested third-parties can get more information by emailing [whfbfeedback@microsoft.com](mailto:whfbfeedback@microsoft.com?subject=collaboration).
Windows Hello for Business is a feature of the Windows platform. At this time, Microsoft isn't developing clients for other platforms.
- question: Does Windows Hello for Business work with Azure Active Directory Domain Services (Azure AD DS) clients?
answer: |
No, Azure AD DS is a separately managed environment in Azure, and hybrid device registration with cloud Azure AD is not available for it via Azure AD Connect. Hence, Windows Hello for Business does not work with Azure AD.
No, Azure AD DS is a separately managed environment in Azure, and hybrid device registration with cloud Azure AD isn't available for it via Azure AD Connect. Hence, Windows Hello for Business doesn't work with Azure AD.

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@ -38,11 +38,11 @@ Read [Conditional access in Azure Active Directory](/azure/active-directory/acti
## Related topics
- [Windows Hello for Business](hello-identity-verification.md)
- [Manage Windows Hello for Business in your organization](hello-manage-in-organization.md)
- [Why a PIN is better than a password](hello-why-pin-is-better-than-password.md)
- [Prepare people to use Windows Hello](hello-prepare-people-to-use.md)
- [Windows Hello and password changes](hello-and-password-changes.md)
- [Windows Hello errors during PIN creation](hello-errors-during-pin-creation.md)
- [Event ID 300 - Windows Hello successfully created](hello-event-300.md)
- [Windows Hello biometrics in the enterprise](hello-biometrics-in-enterprise.md)
* [Windows Hello for Business](hello-identity-verification.md)
* [Manage Windows Hello for Business in your organization](hello-manage-in-organization.md)
* [Why a PIN is better than a password](hello-why-pin-is-better-than-password.md)
* [Prepare people to use Windows Hello](hello-prepare-people-to-use.md)
* [Windows Hello and password changes](hello-and-password-changes.md)
* [Windows Hello errors during PIN creation](hello-errors-during-pin-creation.md)
* [Event ID 300 - Windows Hello successfully created](hello-event-300.md)
* [Windows Hello biometrics in the enterprise](hello-biometrics-in-enterprise.md)