diff --git a/windows/deployment/upgrade/resolution-procedures.md b/windows/deployment/upgrade/resolution-procedures.md index 608df22ec5..efccc24ce1 100644 --- a/windows/deployment/upgrade/resolution-procedures.md +++ b/windows/deployment/upgrade/resolution-procedures.md @@ -93,7 +93,7 @@ See the following general troubleshooting procedures associated with a result co | Error Codes | Cause | Mitigation | | --- | --- | --- | |0x80070003- 0x20007|This is a failure during SafeOS phase driver installation.|[Verify device drivers](/windows-hardware/drivers/install/troubleshooting-device-and-driver-installations) on the computer, and [analyze log files](log-files.md#analyze-log-files) to determine the problem driver.| -|0x8007025D - 0x2000C|This error occurs if the ISO file's metadata is corrupt.|Re-download the ISO/Media and re-attempt the upgrade
Alternatively, re-create installation media the [Media Creation Tool](https://www.microsoft.com/software-download/windows10).| +|0x8007025D - 0x2000C|This error occurs if the ISO file's metadata is corrupt or if there is an issue with the storage medium, such as a RAM module containing bad blocks during the installation of Windows.|Re-download the ISO/Media and re-attempt the upgrade
Alternatively, re-create installation media the [Media Creation Tool](https://www.microsoft.com/software-download/windows10).|
|0x80070490 - 0x20007|An incompatible device driver is present.|[Verify device drivers](/windows-hardware/drivers/install/troubleshooting-device-and-driver-installations) on the computer, and [analyze log files](log-files.md#analyze-log-files) to determine the problem driver.|
|0xC1900101 - 0x2000c|An unspecified error occurred in the SafeOS phase during WIM apply. This can be caused by an outdated driver or disk corruption.|Run checkdisk to repair the file system. For more information, see the [quick fixes](quick-fixes.md) section in this guide.
Update drivers on the computer, and select "Download and install updates (recommended)" during the upgrade process. Disconnect devices other than the mouse, keyboard and display.|
|0xC1900200 - 0x20008|The computer doesn’t meet the minimum requirements to download or upgrade to Windows 10.|See [Windows 10 Specifications](https://www.microsoft.com/windows/windows-10-specifications) and verify the computer meets minimum requirements.
Review logs for [compatibility information](/archive/blogs/askcore/using-the-windows-10-compatibility-reports-to-understand-upgrade-issues).|