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fix numbering
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@ -80,15 +80,16 @@ If you encounter a problem when trying to submit a file, try each of the followi
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1. Ensure the file is a PE. PE files typically have _.exe_ or _.dll_ extensions (executable programs or applications).
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2. Ensure the service has access to the file, that it still exists, and has not been corrupted or modified.
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3. You can wait a short while and try to submit the file again, in case the queue is full or there was a temporary connection or communication error.
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4. Verify the policy setting enables sample collection and try to submit the file again:
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1. Change the following registry entry and values to change the policy on specific endpoints:
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4. Verify the policy setting enables sample collection and try to submit the file again.
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a. Change the following registry entry and values to change the policy on specific endpoints:
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```
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HKLM\SOFTWARE\Policies\Microsoft\Sense\AllowSampleCollection
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Value = 0 - block sample collection
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Value = 1 - allow sample collection
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```
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6. Change the organizational unit through the GPO. See [Configure with Group Policy](additional-configuration-windows-advanced-threat-protection.md#configure-with-group-policy).
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7. If these steps do not resolve the issue, contact [winatp@microsoft.com](mailto:winatp@microsoft.com).
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5. Change the organizational unit through the GPO. See [Configure with Group Policy](additional-configuration-windows-advanced-threat-protection.md#configure-with-group-policy).
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6. If these steps do not resolve the issue, contact [winatp@microsoft.com](mailto:winatp@microsoft.com).
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> **Note** If the value *AllowSampleCollection* is not available, the client will allow sample collection by default.
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