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added note with workaround

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Greg Lindsay 2019-01-22 11:30:46 -08:00
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windows/deployment/windows-10-enterprise-subscription-activation.md
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@ -64,6 +64,9 @@ For Microsoft customers with Enterprise Agreements (EA) or Microsoft Products &
- Azure Active Directory (Azure AD) available for identity management.
- Devices must be Azure AD-joined or Active Directory joined with Azure AD Connect. Workgroup-joined devices are not supported.
>[!NOTE]
>In issue has been identified with Hybrid Azure AD joined devices that have enabled [multi-factor authentication](https://docs.microsoft.com/azure/active-directory/authentication/howto-mfa-getstarted) (MFA). If a user signs into a device using their Active Directory account and MFA is enabled, the device will not successfully upgrade to their Windows Enterprise subscription. To resolve this issue, the user must either sign in with an Azure Active Directory account, or you must disable MFA for this user during the 30-day polling period and renewal.
For Microsoft customers that do not have EA or MPSA, you can obtain Windows 10 Enterprise E3 or E5 through a cloud solution provider (CSP). Identity management and device requirements are the same when you use CSP to manage licenses, with the exception that Windows 10 Enterprise E3 is also available through CSP to devices running Windows 10, version 1607. For more information about obtaining Windows 10 Enterprise E3 through your CSP, see [Windows 10 Enterprise E3 in CSP](windows-10-enterprise-e3-overview.md).
If devices are running Windows 7 or Windows 8.1, see [New Windows 10 upgrade benefits for Windows Cloud Subscriptions in CSP](https://blogs.windows.com/business/2017/01/19/new-windows-10-upgrade-benefits-windows-cloud-subscriptions-csp/)