sign up, create and support drafts

windows/deployment/do/mcc-isp-create.md

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+---
+title: Configure Microsoft Connected Cache for ISP
+manager: dougeby
+description: Configuring Microsoft Connected Cache for ISP
+keywords: updates, downloads, network, bandwidth
+ms.prod: w10
+ms.mktglfcycl: deploy
+audience: itpro
+author: nidos
+ms.localizationpriority: medium
+ms.author: nidos
+ms.collection: M365-modern-desktop
+ms.topic: article
+---
+
+
+# Configuring Microsoft Connected Cache for ISP
+
+**Applies to**
+
+- Windows 10
+- Windows 11
+
+<br/>
+
+## Create Cache Node

windows/deployment/do/mcc-isp-signup.md

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+---
+title: Service onboarding for Microsoft Connected Cache for ISP
+manager: dougeby
+description: Service onboarding for Microsoft Connected Cache for ISP
+keywords: updates, downloads, network, bandwidth
+ms.prod: w10
+ms.mktglfcycl: deploy
+audience: itpro
+author: nidos
+ms.localizationpriority: medium
+ms.author: nidos
+ms.collection: M365-modern-desktop
+ms.topic: article
+---
+
+
+# Service Onboarding for Microsoft Connected Cache for ISP
+
+**Applies to**
+
+- Windows 10
+- Windows 11
+
+<br/>
+
+## Sign up process  
+
+> [!IMPORTANT]  
+> The information you provide is matched against the information present on Peering DB for authentication purposes. Please make sure your organization and ISP information is up to date on Peering DB.
+
+<br/>
+
+1. Search for 'Microsoft Connected Cache'
+<pic>
+
+1. Click on Sign up in the page that opens up.
+<pic>
+
+1. Provide your ASN, Transit provider status and Transit ASN(if applicable) and click submit.
+<pic>
+
+1. Once we verify the information entered, a verification code will be sent to the email address provided on Peering DB. Enter the verification code that is sent to the email address in the box and click Verify.
+Note: The verification code will expire in 24 hours. You will need to generate a new code if it expires.
+<pic>
+
+1. Once everything is verified you can then create your MCC resource.

windows/deployment/do/mcc-isp-support.md

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+---
+title: Troubleshooting Issues for Microsoft Connected Cache for ISP
+manager: dougeby
+description: Troubleshooting Issues for Microsoft Connected Cache for ISP
+keywords: updates, downloads, network, bandwidth
+ms.prod: w10
+ms.mktglfcycl: deploy
+audience: itpro
+author: nidos
+ms.localizationpriority: medium
+ms.author: nidos
+ms.collection: M365-modern-desktop
+ms.topic: article
+---
+
+# Troubleshooting Issues for Microsoft Connected Cache for ISP (public preview)
+
+**Applies to**
+
+- Windows 10
+- Windows 11
+
+<br/>
+
+## Sign up Errors
+
+### Could not verify account:  
+During sign up we verify the information you provide against what is present in Peering DB. Make sure the information you have provided on Peering DB is up to date and matches what you provide during sign up.
+
+### Invalid verification code 
+During sign up, a verification code is sent to your NOC email address present in Peering DB. This code expires in 24 hours. You will need to request a new verification code and use that to complete sign up.  
+<br/>
+
+<br/>
+
+
+## Cache Node Errors  
+
+### Cannot find my cache node:  
+If you previously had access to your cache nodes but it is now no longer accessible, it may be because you had a trial subscription and its trial period ended. 
+#### Recommended steps:  
+1. Create a new Azure Pay As You Go subscription  
+1. Recreate the cache nodes using the new subscription 
+
+#### Recommeded Documents:  
+[Steps to obtain Azure subscription](https://aka.ms/MCC-Azure-Subscription)   
+[Pay-as-you-go-subscription](https://azure.microsoft.com/en-us/offers/ms-azr-0003p/)  
+[Azure free account FAQs](https://azure.microsoft.com/en-us/free/free-account-faq/) 
+		 
+To get free support, click [here](https://support.serviceshub.microsoft.com/supportforbusiness/create)