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title: Using Device Health
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ms.reviewer:
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manager: laurawi
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description: Explains how to begin usihg Device Health.
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description: Explains how to begin using Device Health.
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ms.prod: w10
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ms.mktglfcycl: deploy
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keywords: oms, operations management suite, wdav, health, log analytics
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@ -93,7 +93,7 @@ Clicking a listed driver on the Driver-Induced OS Crashes blade opens a driver p
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The driver version table can help you determine whether deploying a newer version of the driver might help you reduce the crash rate. In the example shown above, the most commonly installed driver version (19.15.1.5) has a crash rate of about one-half of one percent--this is low, so this driver is probably fine. However, driver version 19.40.0.3 has a crash rate of almost 20%. If that driver had been widely deployed, updating it would substantially reduce the overal number of crashes in your organization.
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The driver version table can help you determine whether deploying a newer version of the driver might help you reduce the crash rate. In the example shown above, the most commonly installed driver version (19.15.1.5) has a crash rate of about one-half of one percent--this is low, so this driver is probably fine. However, driver version 19.40.0.3 has a crash rate of almost 20%. If that driver had been widely deployed, updating it would substantially reduce the overall number of crashes in your organization.
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## App Reliability
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@ -194,7 +194,8 @@ For example:
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*DHAppReliability | where AppFileDisplayName == "Microsoft Outlook"*
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#### Why does the computer name show up as Unknown?
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Starting with Windows 10, version 1803, the device name is no longer collected by default and requires a separate opt-in. For more information, see [Enrolling devices in Windows Analytics.](https://docs.microsoft.com/windows/deployment/update/windows-analytics-get-started) Allowing device names to be collected can make it easier for you to identify individual devices that report problems. Without the device name, Windows Analytics can only label devices by a GUID that it generates.
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## Login Health
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@ -206,7 +207,7 @@ The Login Health blades appear in the Device Health dashboard:
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### Login Errors
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The **Login errors** blade displays data on the frequency and type of errors, with statistics on specific errors. They are generally categorized into user-generated (caused by bad input) or non-user-generated (might need IT intervention) errors. Click any individual error to see all instances of the error's occurence for the specified time period.
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The **Login errors** blade displays data on the frequency and type of errors, with statistics on specific errors. They are generally categorized into user-generated (caused by bad input) or non-user-generated (might need IT intervention) errors. Click any individual error to see all instances of the error's occurrence for the specified time period.
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### Login Metrics by Type
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The **Login metrics by type** blade shows the success rate for your devices, as well as the success rate for other environments with a mix of operating system versions and device models similar to yours (the **Commercial average success rate**).
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@ -303,7 +304,7 @@ You can run these queries from the Azure Portal **Log Search** interface (availa
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### Exporting data and configuring alerts
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Azure Portal enables you to export data to other tools. To do this, in any view that shows **Log Search** just click the **Export** button. Similarly, clicking the **Alert** button will enable you to run a query automaticlaly on a schedule and receive email alerts for particular query results that you set. If you have a PowerBI account, then you will also see a **PowerBI** button that enables you to run a query on a schedule and have the results automatically saved as a PowerBI data set.
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Azure Portal enables you to export data to other tools. To do this, in any view that shows **Log Search** just click the **Export** button. Similarly, clicking the **Alert** button will enable you to run a query automatically on a schedule and receive email alerts for particular query results that you set. If you have a PowerBI account, then you will also see a **PowerBI** button that enables you to run a query on a schedule and have the results automatically saved as a PowerBI data set.
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| 0x8024402F | WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS | External cab file processing completed with some errors | One of the reasons we see this issue is due to the design of a software called Lightspeed Rocket for Web filtering. <br>The IP addresses of the computers you want to get updates successfully on, should be added to the exceptions list of Lightspeed |
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| 0x80242006 | WU_E_UH_INVALIDMETADATA | A handler operation could not be completed because the update contains invalid metadata. | Rename Software Redistribution Folder and attempt to download the updates again: <br>Rename the following folders to \*.BAK: <br>- %systemroot%\system32\catroot2 <br><br>To do this, type the following commands at a command prompt. Press ENTER after you type each command.<br>- Ren %systemroot%\SoftwareDistribution\DataStore \*.bak<br>- Ren %systemroot%\SoftwareDistribution\Download \*.bak<br>Ren %systemroot%\system32\catroot2 \*.bak |
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| 0x80070BC9 | ERROR_FAIL_REBOOT_REQUIRED | The requested operation failed. A system reboot is required to roll back changes made. | Ensure that we do not have any policies that control the start behavior for the Windows Module Installer. This service should not be hardened to any start value and should be managed by the OS. |
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| 0x80200053 | BG_E_VALIDATION_FAILED | NA | Ensure that there is no Firewalls that filter downloads. The Firewall filtering may lead to invalid responses being received by the Windows Update Client.<br><br>If the issue still persists, run the [WU reset script](https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc). |
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| 0x80200053 | BG_E_VALIDATION_FAILED | NA | Ensure that there is no Firewalls that filter downloads. The Firewall filtering may lead to invalid responses being received by the Windows Update Client.<br><br>If the issue still persists, run the [WU reset script](https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc). |
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| 0x80072EE2 | WININET_E_TIMEOUT | The operation timed out | This error message can be caused if the computer isn't connected to Internet. To fix this issue, following these steps: make sure these URLs are not blocked: <br> http://<em>.update.microsoft.com<br>https://</em>.update.microsoft.com <br><http://download.windowsupdate.com> <br><br>Additionally , you can take a network trace and see what is timing out. \<Refer to Firewall Troubleshooting scenario> |
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| 0x80072EFD <br>0x80072EFE <br>0x80D02002 | TIME_OUT_ERRORS | The operation timed out | Make sure there are no firewall rules or proxy to block Microsoft download URLs. <br>Take a network monitor trace to understand better. \<Refer to Firewall Troubleshooting scenario> |
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| 0X8007000D | ERROR_INVALID_DATA | Indicates invalid data downloaded or corruption occurred. | Attempt to re-download the update and initiate installation. |
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ms.mktglfcycl: deploy
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ms.sitesec: library
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ms.pagetype: activation
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audience: itpro
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audience: itpro
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author: greg-lindsay
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ms.localizationpriority: medium
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ms.date: 07/27/2017
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ms.topic: article
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- Windows Server 2012 R2
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- Windows Server 2012
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- Windows Server 2016
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- Windows Server 2019
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**Looking for retail activation?**
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- [Get Help Activating Microsoft Windows](https://go.microsoft.com/fwlink/p/?LinkId=618644)
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@ -44,7 +46,7 @@ The process proceeds as follows:
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For environments in which all computers are running Windows 10, Windows 8.1, Windows 8, Windows Server 2012, or Windows Server 2012 R2, and they are joined to a domain, Active Directory-based activation is the best option for activating all client computers and servers, and you may be able to remove any KMS hosts from your environment.
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If an environment will continue to contain earlier volume licensing operating systems and applications or if you have workgroup computers outside the domain, you need to maintain a KMS host to maintain activation status for earlier volume licensing editions of Windows and Office.
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If an environment will continue to contain earlier volume licensing operating systems and applications or if you have workgroup computers outside the domain, you need to maintain a KMS host to maintain activation status for earlier volume licensing editions of Windows and Office.
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Clients that are activated with Active Directory-based activation will maintain their activated state for up to 180 days since the last contact with the domain, but they will periodically attempt to reactivate before then and at the end of the 180 day period. By default, this reactivation event occurs every seven days.
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When a reactivation event occurs, the client queries AD DS for the activation object. Client computers examine the activation object and compare it to the local edition as defined by the GVLK. If the object and GVLK match, reactivation occurs. If the AD DS object cannot be retrieved, client computers use KMS activation. If the computer is removed from the domain, when the computer or the Software Protection service is restarted, the operating system will change the status from activated to not activated, and the computer will try to activate with KMS.
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## Step-by-step configuration: Active Directory-based activation
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**Note**
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