diff --git a/windows/security/identity-protection/password-support-policy.md b/windows/security/identity-protection/password-support-policy.md
index c4aeddc3cd..5cc29b63a0 100644
--- a/windows/security/identity-protection/password-support-policy.md
+++ b/windows/security/identity-protection/password-support-policy.md
@@ -16,7 +16,7 @@ ms.date: 11/20/2019
 
 # Technical support policy for lost or forgotten passwords
 
-Microsoft takes security seriously. This is for your protection. Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information. This article provides some options that you can use to reset or recover your password if you forget it. Be aware that, if these options don’t work, Microsoft support engineers can't help you retrieve or circumvent a lost or forgotten password.
+Microsoft takes security seriously. This is for your protection. Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information. This article provides some options that you can use to reset or recover your password if you forget it. If these options don’t work, Microsoft support engineers can't help you retrieve or circumvent a lost or forgotten password.
 
 If you lose or forget a password, you can use the links in this article to find published support information that will help you reset the password.
 
@@ -28,7 +28,7 @@ If you lose or forget the password for a domain account, contact your IT adminis
 
 If you lose or forget the password for your Microsoft Account, use the [Recover your account](https://account.live.com/ResetPassword.aspx) wizard.
 
-This wizard requests your security proofs. If you have forgotten your security proofs, or no longer have access to them, select **I no longer have these anymore**. After you select this option, fill out a form for the Microsoft Account team. Provide as much information as you can on this form. The Microsoft Account team reviews the information that you provide to determine whether you are the account holder. This decision is final. Microsoft does not influence the team's choice of action.
+This wizard requests your security proofs. If you've forgotten your security proofs, or no longer have access to them, select **I no longer have these anymore**. After you select this option, fill out a form for the Microsoft Account team. Provide as much information as you can on this form. The Microsoft Account team reviews the information that you provide to determine whether you're the account holder. This decision is final. Microsoft doesn't influence the team's choice of action.
 
 ## How to reset a password for a local account on a Windows device
 
@@ -48,8 +48,8 @@ If you lose or forget the password for the hardware BIOS of a device, contact th
 
 ## How to reset a password for an individual file
 
-Some applications let you password-protect individual files. If you lose or forget such a password, you can rely on that application only to reset or recover it. Microsoft support engineers cannot help you reset, retrieve, or circumvent such passwords.
+Some applications let you password-protect individual files. If you lose or forget such a password, you can rely on that application only to reset or recover it. Microsoft support engineers can't help you reset, retrieve, or circumvent such passwords.
 
 ## Using third-party password tools
 
-Some third-party companies claim to be able to circumvent passwords that have been applied to files and features that Microsoft programs use. For legal reasons, we cannot recommend or endorse any one of these companies. If you want help to circumvent or reset a password, you can locate and contact a third party for this help. However, you use such third-party products and services at your own risk.
+Some third-party companies claim to be able to circumvent passwords that have been applied to files and features that Microsoft programs use. For legal reasons, we can't recommend or endorse any one of these companies. If you want help to circumvent or reset a password, you can locate and contact a third party for this help. However, you use such third-party products and services at your own risk.