diff --git a/devices/hololens/hololens2-autopilot.md b/devices/hololens/hololens2-autopilot.md index 20eb3b4cb9..cb14dd5d0f 100644 --- a/devices/hololens/hololens2-autopilot.md +++ b/devices/hololens/hololens2-autopilot.md @@ -23,7 +23,7 @@ When you set up HoloLens 2 devices for the Windows Autopilot program, your users This Autopilot program supports Autopilot self-deploying mode to provision HoloLens 2 devices as shared devices under your tenant. Self-deploying mode leverages the device's preinstalled OEM image and drivers during the provisioning process. A user can provision the device without putting the device on and going through the Out-of-the-box Experience (OOBE). -![](./images/hololens-ap-intro.png) +![The Autopilot self-deploying process configures shared devices in "headless" mode by using a network connection.](./images/hololens-ap-intro.png) When a user starts the the Autopilot self-deploying process, the process completes the following steps: @@ -37,6 +37,18 @@ When a user starts the the Autopilot self-deploying process, the process complet ## Get started with Windows Autopilot for HoloLens 2 +The following steps summarize the process of setting up your environment for the Windows Autopilot for HoloLens 2. The rest of this section provides the details of these steps. + +1. Enroll in the Windows Autopilot for HoloLens 2 program. +1. Make sure that you meet the requirements for Windows Autopilot for HoloLens. +1. Verify that your tenant is flighted (enrolled to participate in the program). +1. Register devices in Windows Autopilot. +1. Create a device group. +1. Create a deployment profile. +1. Verify the ESP configuration. +1. Configure a custom configuration profile for HoloLens devices (known issue). +1. Verify the profile status of the HoloLens devices. + ### 1. Enroll in the Windows Autopilot for HoloLens 2 program In order to participate in the program, you have to use a tenant that is flighted for HoloLens. To do this, go to [Windows Autopilot for HoloLens Private Preview request](https://aka.ms/APHoloLensTAP) or use the following QR code to submit a request. @@ -83,27 +95,28 @@ To configure and manage the Autopilot self-deploying mode profiles, make sure th To verify that your tenant is flighted for the Autopilot program after you submit your request, follow these steps: -1. Sign in to Microsoft Endpoint Manager admin center. +1. Sign in to [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com). 1. Select **Devices** > **Windows** > **Windows enrollment** > **Windows Autopilot deployment profiles** > **Create profile**. - ![Profile dropdown](./images/hololens-ap-enrollment-profiles.png) + + ![Create profile dropdown includes a HoloLens item.](./images/hololens-ap-enrollment-profiles.png) You should see a drop-down list that includes **HoloLens**. If this option is not present, use one of the [Feedback](#feedback) options to contact us. ### 4. Register devices in Windows Autopilot -To register a Hololens device in the Windows Autopilot program, you have to obtain the hardware hash of the device (also known as the hardware ID). The device can record its hardware hash in a CSV file during the OOBE process, or later when a device owner starts the diagnostic log collection process (described in the following procedure). The device owner is typically the first user to sign in to the device. +To register a HoloLens device in the Windows Autopilot program, you have to obtain the hardware hash of the device (also known as the hardware ID). The device can record its hardware hash in a CSV file during the OOBE process, or later when a device owner starts the diagnostic log collection process (described in the following procedure). The device owner is typically the first user to sign in to the device. **Retrieve a device hardware hash**: -1. Start the HoloLens 2 device, and make sure that you sign in by using an account that is the device owner. +1. Start the HoloLens 2 device, and make sure that you sign in by using an account that is the device owner. 1. On the device, press the Power and Volume Down buttons at the same time and then release them. The device collects diagnostic logs and the hardware hash, and stores them in a set of ZIP files. 1. Use a USB-C cable to connect the device to a computer. -1. On the computer, open File Explorer. Open **This PC\\\<*HoloLens device name*>\\Internal Storage\\Documents**, and look for the AutopilotDiagnostics.zip file. +1. On the computer, open File Explorer. Open **This PC\\\<*HoloLens device name*>\\Internal Storage\\Documents**, and look for the AutopilotDiagnostics.zip file. > [!NOTE] - > The ZIP file may not immediately be available. If the file is not ready yet you may see a HololensDiagnostics.temp file in the Documents folder. To update the list of files, refresh the window. + > The ZIP file may not immediately be available. If the file is not ready yet you may see a HoloLensDiagnostics.temp file in the Documents folder. To update the list of files, refresh the window. 1. Extract the contents of the AutopilotDiagnostics.zip file. -1. In the extracted files, locate the CSV file that has a file name prefix of "DeviceHash." Copy that file to a drive on the computer where you can access it later. +1. In the extracted files, locate the CSV file that has a file name prefix of "DeviceHash." Copy that file to a drive on the computer where you can access it later. > [!IMPORTANT] > The data in the CSV file should use the following header and line format: > ``` @@ -114,10 +127,12 @@ To register a Hololens device in the Windows Autopilot program, you have to obta 1. In Microsoft Endpoint Manager Admin Center, select **Devices** > **Windows** > **Windows enrollment**, and then under **Windows Autopilot Deployment Program**, select **Devices** > **Import**. -1. On the **Import** page, select the DeviceHash CSV file, select **Open**, and then select **Import**. - ![Enroll devices](./images/hololens-ap-hash-import.png) -1. After the import finishes, select **Devices** > **Windows** > **Windows enrollment** > **Devices** > **Sync**. The process might take a few minutes to complete, depending on how many devices are being synchronized. To see the registered device, select **Refresh**. - ![](./images/hololens-ap-devices-sync.png) +1. Under **Add Windows Autopilot devices**, select the DeviceHash CSV file, select **Open**, and then select **Import**. + + ![Use the Import command to import the hardware hash.](./images/hololens-ap-hash-import.png) +1. After the import finishes, select **Devices** > **Windows** > **Windows enrollment** > **Devices** > **Sync**. The process might take a few minutes to complete, depending on how many devices are being synchronized. To see the registered device, select **Refresh**. + + ![Use the Sync and Refresh commands to view the device list.](./images/hololens-ap-devices-sync.png) ### 5. Create a device group @@ -139,8 +154,9 @@ To register a Hololens device in the Windows Autopilot program, you have to obta ### 6. Create a deployment profile 1. In Microsoft Endpoint Manager admin center, select **Devices** > **Windows** > **Windows enrollment** > **Windows Autopilot deployment profiles** > **Create profile** > **HoloLens**. -1. Enter a profile name and description, and then select **Next**. - ![Creating a profile](./images/hololens-ap-profile-name.png) +1. Enter a profile name and description, and then select **Next**. + + ![Add a profile name and description](./images/hololens-ap-profile-name.png) 1. On the **Out-of-box experience (OOBE)** page, most of the settings are pre-configured to streamline OOBE for this evaluation. Optionally, you can configure the following settings: - **Language (Region)**. Select the language for OOBE. We recommend that you select a language from the list of [supported languages for HoloLens 2](hololens2-language-support.md). @@ -155,25 +171,28 @@ To register a Hololens device in the Windows Autopilot program, you have to obta 1. On the **Assignments** page, for for **Assign to**, select **Selected groups**. 1. Under **SELECTED GROUPS**, select **+ Select groups to include**. 1. In the **Select groups to include** list, select the device group that you created for the Autopilot HoloLens devices, and then select **Next**. - + If you want to exclude any groups, select **Select groups to exclude**, and select the groups that you want to exclude. - ![](./images/hololens-ap-profile-assign-devicegroup.png) -1. On the **Review + Create** page, review the settings and then select **Create** to create the profile. - ![Review + create](./images/hololens-ap-profile-summ.png) + + ![Assigning a device group to the profile.](./images/hololens-ap-profile-assign-devicegroup.png) +1. On the **Review + Create** page, review the settings and then select **Create** to create the profile. + + ![Review + create](./images/hololens-ap-profile-summ.png) ### 7. Verify the ESP configuration -The Enrollment Status Page (ESP) displays the status of the complete device configuration process when an MDM managed user signs into a device for the very first time. Make sure that your ESP configuration resembles the following, and verify that the assignments are correct. +The Enrollment Status Page (ESP) displays the status of the complete device configuration process when an MDM managed user signs into a device for the very first time. Make sure that your ESP configuration resembles the following, and verify that the assignments are correct. -![Profile settings](./images/hololens-ap-profile-settings.png) +![ESP configuration](./images/hololens-ap-profile-settings.png) ### 8. Configure a custom configuration profile for HoloLens devices (known issue) -1. In [Microsoft Endpoint Manager admin center]( https://endpoint.microsoft.com), select **Devices** > **Configuration profiles** > **Create profile**. +1. In [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com), select **Devices** > **Configuration profiles** > **Create profile**. 1. For **Platform**, specify **Windows 10 and later**, and for **Profile**, select **Custom**. 1. Select **Create**. -1. Enter a name for the profile, and then select **Settings** > **Configure**. - ![OMA-URI settings](./images/hololens-ap-profile-settings-oma.png) +1. Enter a name for the profile, and then select **Settings** > **Configure**. + + ![Settings for the custom configuration profile.](./images/hololens-ap-profile-settings-oma.png) 1. Select **Add**, and then enter the following information: - **Name**: SidecarPath @@ -186,11 +205,11 @@ The Enrollment Status Page (ESP) displays the status of the complete device conf ### 9. Verify the profile status of the HoloLens devices 1. In Microsoft Endpoint Manager Admin Center, select **Devices** > **Windows** > **Windows enrollment** > **Devices**. -1. Verify that the HoloLens devices are listed, and that their profile status is **Assigned**. +1. Verify that the HoloLens devices are listed, and that their profile status is **Assigned**. > [!NOTE] - > It may take a few minutes for the profile to be assigned to the device. - - ![](./images/hololens-ap-devices-assignments.png) + > It may take a few minutes for the profile to be assigned to the device. + + ![Device and profile assignments.](./images/hololens-ap-devices-assignments.png) ## Windows Autopilot for HoloLens 2 User Experience @@ -201,14 +220,15 @@ Your HoloLens users can follow these steps to provision HoloLens devices. 1. Connect the device to the network, and then restart the device. The device should automatically start the Out-of-the-Box-Experience (OOBE). Do not interact with OOBE, instead sit back and relax! Let HoloLens 2 detect network connectivity and allow it complete OOBE automatically. The OOBE screens should resemble the following: - ![1](./images/hololens-ap-uex-1.png) - ![2](./images/hololens-ap-uex-2.png) - ![3](./images/hololens-ap-uex-3.png) - ![4](./images/hololens-ap-uex-4.png) + + ![OOBE step 1](./images/hololens-ap-uex-1.png) + ![OOBE step 2](./images/hololens-ap-uex-2.png) + ![OOBE step 3](./images/hololens-ap-uex-3.png) + ![OOBE step 4](./images/hololens-ap-uex-4.png) At the end of OOBE, you can sign in to the device by using your user name and password. - ![5](./images/hololens-ap-uex-5.png) + ![OOBE step 5](./images/hololens-ap-uex-5.png) ## Known Issues @@ -224,5 +244,3 @@ To provide feedback or report issues, use one of the following methods: - Send an email to hlappreview@microsoft.com. For the email subject, enter **\<*Tenant*> Autopilot for HoloLens 2 evaluation feedback** (where \<*Tenant*> is the name of your Intune tenant). Provide a detailed description in your email. However, unless support personnel specifically request it, do not include data such as screenshots or logs. Such data may include private or personally identifiable information (PII). - -