From 5c3975b599613ecf6a46b51500f5799e92dc35bb Mon Sep 17 00:00:00 2001 From: lukeoreilly Date: Fri, 1 Nov 2019 17:59:17 -0700 Subject: [PATCH 1/3] Update hololens2-setup.md Changes to LED and Button behavior interaction designs in 1910 release. --- devices/hololens/hololens2-setup.md | 1 + 1 file changed, 1 insertion(+) diff --git a/devices/hololens/hololens2-setup.md b/devices/hololens/hololens2-setup.md index 912f8f5f79..11264a4d75 100644 --- a/devices/hololens/hololens2-setup.md +++ b/devices/hololens/hololens2-setup.md @@ -102,6 +102,7 @@ Not sure what the indicator lights on your HoloLens mean? Want to know how HoloL | - | - | - | | You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. | | You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. [Reinstall the operating system](hololens-recovery.md) to recover your device. | +| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a Display failure. To be sure, [re-install the OS](hololens-recovery.md#hololens-2), and try again | ## Safety and comfort From 318730ccc9f6cd023d05f5f1268d26f3e6ce2ad1 Mon Sep 17 00:00:00 2001 From: lukeoreilly Date: Mon, 4 Nov 2019 12:43:07 -0800 Subject: [PATCH 2/3] Update hololens2-setup.md Light flash pattern may be for general hardware fault, not only display. --- devices/hololens/hololens2-setup.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/hololens/hololens2-setup.md b/devices/hololens/hololens2-setup.md index 11264a4d75..e0ccfcdfeb 100644 --- a/devices/hololens/hololens2-setup.md +++ b/devices/hololens/hololens2-setup.md @@ -102,7 +102,7 @@ Not sure what the indicator lights on your HoloLens mean? Want to know how HoloL | - | - | - | | You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. | | You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. [Reinstall the operating system](hololens-recovery.md) to recover your device. | -| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a Display failure. To be sure, [re-install the OS](hololens-recovery.md#hololens-2), and try again | +| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a hardware failure. To be sure, [re-install the OS](hololens-recovery.md#hololens-2), and try again. | ## Safety and comfort From 817c97dc9a78ad352359dc5a75f26dd0714d456f Mon Sep 17 00:00:00 2001 From: lukeoreilly Date: Mon, 4 Nov 2019 15:34:29 -0800 Subject: [PATCH 3/3] Update hololens2-setup.md Add call to action. --- devices/hololens/hololens2-setup.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/hololens/hololens2-setup.md b/devices/hololens/hololens2-setup.md index e0ccfcdfeb..9f8edd7758 100644 --- a/devices/hololens/hololens2-setup.md +++ b/devices/hololens/hololens2-setup.md @@ -102,7 +102,7 @@ Not sure what the indicator lights on your HoloLens mean? Want to know how HoloL | - | - | - | | You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. | | You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. [Reinstall the operating system](hololens-recovery.md) to recover your device. | -| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a hardware failure. To be sure, [re-install the OS](hololens-recovery.md#hololens-2), and try again. | +| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a hardware failure. To be sure, [reinstall the OS](hololens-recovery.md#hololens-2), and try again. After reinstalling the OS, if the light-flash pattern persists, contact [support](https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=3ec35c62-022f-466b-3a1e-dbbb7b9a55fb). | ## Safety and comfort