diff --git a/windows/deployment/update/windows-update-troubleshooting.md b/windows/deployment/update/windows-update-troubleshooting.md index a1784e6a6e..3fb82a5c19 100644 --- a/windows/deployment/update/windows-update-troubleshooting.md +++ b/windows/deployment/update/windows-update-troubleshooting.md @@ -145,7 +145,21 @@ Go to Services.msc and ensure that Windows Firewall Service is enabled. Stopping Windows Update provides a wide range configuration policies to control the behavior of WU service in a managed environment. While these policies let you configure the settings at a granular level, misconfiguration or setting conflicting polices may lead to unexpected behaviors. See [How to configure automatic updates by using Group Policy or registry settings](https://support.microsoft.com/help/328010/how-to-configure-automatic-updates-by-using-group-policy-or-registry-s) for more information. - + +## Whitelist URLs +Ensure that your machine can access below Windows Update URLs: + +- http://windowsupdate.microsoft.com +- http://*.windowsupdate.microsoft.com +- https://*.windowsupdate.microsoft.com +- http://*.update.microsoft.com +- https://*.update.microsoft.com +- http://*.windowsupdate.com +- http://download.windowsupdate.com +- https://download.microsoft.com +- http://*.download.windowsupdate.com +- http://wustat.windows.com +- http://ntservicepack.microsoft.com ## Updates aren't downloading from the intranet endpoint (WSUS/SCCM) Windows 10 devices can receive updates from a variety of sources, including Windows Update online, a Windows Server Update Services server, and others. To determine the source of Windows Updates currently being used on a device, follow these steps: