| Summary | Originating update | Status | Date resolved |
| Update not showing as applicable through WSUS or SCCM or when manually installed Update not showing as applicable through WSUS or SCCM or when manually installed See details > | OS Build 14393.2969 May 14, 2019 KB4494440 | Resolved KB4498947 | May 14, 2019 10:00 AM PT |
| Unable to access some gov.uk websites gov.uk websites that don’t support “HSTS” may not be accessible See details > | OS Build 14393.2969 May 14, 2019 KB4494440 | Resolved KB4505052 | May 19, 2019 02:00 PM PT |
| Layout and cell size of Excel sheets may change when using MS UI Gothic When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. See details > | OS Build 14393.2941 April 25, 2019 KB4493473 | Resolved KB4494440 | May 14, 2019 10:00 AM PT |
| Zone transfers over TCP may fail Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail. See details > | OS Build 14393.2941 April 25, 2019 KB4493473 | Resolved KB4494440 | May 14, 2019 10:00 AM PT |
| Details | Originating update | Status | History |
| Update not showing as applicable through WSUS or SCCM or when manually installed KB4494440 or later updates may not show as applicable through WSUS or SCCM to the affected platforms. When manually installing the standalone update from Microsoft Update Catalog, it may fail to install with the error, \"The update is not applicable to your computer.\" Affected platforms:
Resolution: The servicing stack update (SSU) (KB4498947) must be installed before installing the latest cumulative update (LCU). The LCU will not be reported as applicable until the SSU is installed. For more information, see Servicing stack updates. Back to top | OS Build 14393.2969 May 14, 2019 KB4494440 | Resolved KB4498947 | Resolved: May 14, 2019 10:00 AM PT Opened: May 24, 2019 04:20 PM PT |
| Unable to access some gov.uk websites After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge. Affected platforms:
Resolution: We have released an \"optional, out-of-band\" update for Windows 10 (KB4505052) to resolve this issue. If you are affected, we recommend you apply this update by installing KB4505052 from Windows Update and then restarting your device. This update will not be applied automatically. To download and install this update, go to Settings > Update & Security > Windows Update and select Check for updates. To get the standalone package for KB4505052, search for it in the Microsoft Update Catalog. Back to top | OS Build 14393.2969 May 14, 2019 KB4494440 | Resolved KB4505052 | Resolved: May 19, 2019 02:00 PM PT Opened: May 16, 2019 01:57 PM PT |
| Layout and cell size of Excel sheets may change when using MS UI Gothic When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using MS UI Gothic. Affected platforms:
Resolution: This issue has been resolved. Back to top | OS Build 14393.2941 April 25, 2019 KB4493473 | Resolved KB4494440 | Resolved: May 14, 2019 10:00 AM PT Opened: May 10, 2019 10:35 AM PT |
| Details | Originating update | Status | History |
| Devices running Windows Server 2016 with Hyper-V seeing Bitlocker error 0xC0210000 Some devices running Windows Server 2016 with Hyper-V enabled may enter Bitlocker recovery mode and receive an error, \"0xC0210000\" after installing KB4494440 and restarting. Note Windows 10, version 1607 may also be affected when Bitlocker and Hyper-V are both enabled. Affected platforms:
Workaround: If your device is already in this state, you can successfully start Windows after suspending Bitlocker from the Windows Recovery Environment (WinRE) using the following steps:
Note The workaround needs to be followed on every system restart unless Bitlocker is suspended before restarting. To prevent this issue, execute the following command to temporarily suspend Bitlocker just before restarting the system: Manage-bde -protectors -disable c: -rc 1 Note This command will suspend Bitlocker for 1 restart of the device (-rc 1 option only works inside OS and does not work from recovery environment). Next steps: Microsoft is presently investigating this issue and will provide an update when available. Back to top | OS Build 14393.2969 May 14, 2019 KB4494440 | Mitigated | Last updated: May 23, 2019 09:57 AM PT Opened: May 21, 2019 08:50 AM PT |
| Update not showing as applicable through WSUS or SCCM or when manually installed KB4494440 or later updates may not show as applicable through WSUS or SCCM to the affected platforms. When manually installing the standalone update from Microsoft Update Catalog, it may fail to install with the error, \"The update is not applicable to your computer.\" Affected platforms:
Resolution: The servicing stack update (SSU) (KB4498947) must be installed before installing the latest cumulative update (LCU). The LCU will not be reported as applicable until the SSU is installed. For more information, see Servicing stack updates. Back to top | OS Build 14393.2969 May 14, 2019 KB4494440 | Resolved KB4498947 | Resolved: May 14, 2019 10:00 AM PT Opened: May 24, 2019 04:20 PM PT |
| Unable to access some gov.uk websites After installing the May 14, 2019 update, some gov.uk websites that don’t support HTTP Strict Transport Security (HSTS) may not be accessible through Internet Explorer 11 or Microsoft Edge. Affected platforms:
Resolution: We have released an \"optional, out-of-band\" update for Windows 10 (KB4505052) to resolve this issue. If you are affected, we recommend you apply this update by installing KB4505052 from Windows Update and then restarting your device. This update will not be applied automatically. To download and install this update, go to Settings > Update & Security > Windows Update and select Check for updates. To get the standalone package for KB4505052, search for it in the Microsoft Update Catalog. Back to top | OS Build 14393.2969 May 14, 2019 KB4494440 | Resolved KB4505052 | Resolved: May 19, 2019 02:00 PM PT Opened: May 16, 2019 01:57 PM PT |
| Layout and cell size of Excel sheets may change when using MS UI Gothic When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using MS UI Gothic. Affected platforms:
Resolution: This issue has been resolved. Back to top | OS Build 14393.2941 April 25, 2019 KB4493473 | Resolved KB4494440 | Resolved: May 14, 2019 10:00 AM PT Opened: May 10, 2019 10:35 AM PT |
| Summary | Originating update | Status | Last updated |
| Windows Sandbox may fail to start with error code “0x80070002” Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language was changed between updates See details > | OS Build 18362.113 May 14, 2019 KB4497936 | Acknowledged | May 24, 2019 04:20 PM PT |
| Loss of functionality in Dynabook Smartphone Link app After updating to Windows 10, version 1903, you may experience a loss of functionality when using the Dynabook Smartphone Link application. See details > | OS Build 18362.113 May 14, 2019 KB4497936 | Investigating | May 24, 2019 03:10 PM PT |
| Display brightness may not respond to adjustments Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Investigating | May 21, 2019 04:47 PM PT |
| Audio not working with Dolby Atmos headphones and home theater Users may experience audio loss with Dolby Atmos headphones or Dolby Atmos home theater. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Investigating | May 21, 2019 07:17 AM PT |
| Duplicate folders and documents showing in user profile directory If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Investigating | May 21, 2019 07:16 AM PT |
| Details | Originating update | Status | History |
| Windows Sandbox may fail to start with error code “0x80070002” Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903. Affected platforms:
Next steps: We are working on a resolution and estimate a solution will be available in late June. Back to top | OS Build 18362.113 May 14, 2019 KB4497936 | Acknowledged | Last updated: May 24, 2019 04:20 PM PT Opened: May 24, 2019 04:20 PM PT |
| Loss of functionality in Dynabook Smartphone Link app Some users may experience a loss of functionality after updating to Windows 10, version 1903 when using the Dynabook Smartphone Link application on Windows devices. Loss of functionality may affect the display of phone numbers in the Call menu and the ability to answer phone calls on the Windows PC. To safeguard your update experience, we have applied a compatibility hold on devices with Dynabook Smartphone Link from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Next steps: Microsoft and Dynabook are working on a resolution; the Dynabook Smartphone Link application may have a loss of functionality until this issue is resolved. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Back to top | OS Build 18362.113 May 14, 2019 KB4497936 | Investigating | Last updated: May 24, 2019 03:10 PM PT Opened: May 24, 2019 03:10 PM PT |
| Display brightness may not respond to adjustments Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Window 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change. To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Workaround: Restart your device to apply changes to brightness. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Next steps: We are working on a resolution that will be made available in upcoming release. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Investigating | Last updated: May 21, 2019 04:47 PM PT Opened: May 21, 2019 07:56 AM PT |
| Audio not working with Dolby Atmos headphones and home theater After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error. This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions. To safeguard your update experience, we have applied protective hold on devices from being offered Windows 10, version 1903 until this issue is resolved. This configuration error will not result in loss of access for the acquired license once the problem is resolved. Affected platforms:
Next steps: We are working on a resolution for Microsoft Store and estimate a solution will be available in mid-June. Note We recommend you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Investigating | Last updated: May 21, 2019 07:17 AM PT Opened: May 21, 2019 07:16 AM PT |
| Duplicate folders and documents showing in user profile directory If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. This issue does not cause any user files to be deleted and a solution is in progress. To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Next steps: Microsoft is working on a resolution and estimates a solution will be available in late May. Note We recommend that you do not attempt to manually update to Windows 10, version 1903 using the Update now button or the Media Creation Tool until this issue has been resolved. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Investigating | Last updated: May 21, 2019 07:16 AM PT Opened: May 21, 2019 07:16 AM PT |