Merge branch 'main' into jgeurten-11251-bug-fix

windows/deployment/windows-autopatch/TOC.yml

@@ -103,5 +103,7 @@
     - name: What's new
       href:
       items: 
+        - name: What's new 2023
+          href: whats-new/windows-autopatch-whats-new-2023.md
         - name: What's new 2022
           href: whats-new/windows-autopatch-whats-new-2022.md

windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md

@@ -1,7 +1,7 @@
 ---
 title: Submit a support request
 description: Details how to contact the Windows Autopatch Service Engineering Team and submit support requests
-ms.date: 05/30/2022
+ms.date: 01/06/2023
 ms.prod: windows-client
 ms.technology: itpro-updates
 ms.topic: how-to
@@ -19,6 +19,20 @@ msreviewer: hathind
 
 You can submit support tickets to Microsoft using the Windows Autopatch admin center. Email is the recommended approach to interact with the Windows Autopatch Service Engineering Team.
 
+## Premier and Unified support options
+
+As a customer with a **Premier** or **Unified** support contract, you can specify the severity of your issue, and schedule a support callback for a specific day and time. These options are available when you open or submit a new issue and when you edit an active support case.
+
+Depending on your support contract, the following severity options are available:
+
+| Support contract | Severity options |
+| ----- | ----- |
+| Premier | Severity A, B or C |
+| Unified | Critical or non-critical |
+
+> [!NOTE]
+> Selecting either severity **A** or **Critical** issue limits you to a phone support case. This is the fastest support option.
+
 ## Submit a new support request  
 
 Support requests are triaged and responded to as they're received.

windows/deployment/windows-autopatch/whats-new/windows-autopatch-whats-new-2022.md

@@ -1,10 +1,10 @@
 ---
-title: What's new
-description: This article lists the new feature releases and any corresponding Message center post numbers.
+title: What's new 2022
+description: This article lists the 2022 feature releases and any corresponding Message center post numbers.
 ms.date: 12/09/2022
 ms.prod: windows-client
 ms.technology: itpro-updates
-ms.topic: how-to
+ms.topic: whats-new
 ms.localizationpriority: medium
 author: tiaraquan
 ms.author: tiaraquan

windows/deployment/windows-autopatch/whats-new/windows-autopatch-whats-new-2023.md

@@ -0,0 +1,27 @@
+---
+title: What's new 2023
+description: This article lists the 2023 feature releases and any corresponding Message center post numbers.
+ms.date: 01/06/2023
+ms.prod: windows-client
+ms.technology: itpro-updates
+ms.topic: whats-new
+ms.localizationpriority: medium
+author: tiaraquan
+ms.author: tiaraquan
+manager: dougeby
+msreviewer: hathind
+---
+
+# What's new 2023
+
+This article lists new and updated feature releases, and service releases, with their corresponding Message center post numbers (if applicable).
+
+Minor corrections such as typos, style, or formatting issues aren't listed.
+
+## January 2023
+
+### January feature releases or updates
+
+| Article | Description |
+| ----- | ----- |
+| [Submit a support request](../operate/windows-autopatch-support-request.md) | Added Premier and Unified support options section |