diff --git a/windows/deployment/windows-autopilot/autopilot-mbr.md b/windows/deployment/windows-autopilot/autopilot-mbr.md index b9972a1854..d3e0dd13be 100644 --- a/windows/deployment/windows-autopilot/autopilot-mbr.md +++ b/windows/deployment/windows-autopilot/autopilot-mbr.md @@ -180,7 +180,7 @@ To reregister an Autopilot device from MPC, an OEM or CSP would: 2. Navigate to the Customer > Devices page and click the **Add devices** button to upload the csv file. ![device](images/device2.png)
-![device](images/device2.png) +![device](images/device3.png) In the case of reregistering a repaired device through MPC, the uploaded csv file must contain the 4K HH for the device, and not just the PKID or Tuple (SerialNumber + OEMName + ModelName). If only the PKID or Tuple were used, the Autopilot service would be unable to find a match in the Autopilot database, since no 4K HH info was ever previously submitted for this essentially “new” device, and the upload will fail, likely returning a ZtdDeviceNotFound error. So, again, only upload the 4K HH, not the Tuple or PKID. diff --git a/windows/deployment/windows-autopilot/images/device2.png b/windows/deployment/windows-autopilot/images/device2.png new file mode 100644 index 0000000000..6f7d1a5df0 Binary files /dev/null and b/windows/deployment/windows-autopilot/images/device2.png differ diff --git a/windows/deployment/windows-autopilot/images/devices.png b/windows/deployment/windows-autopilot/images/devices.png new file mode 100644 index 0000000000..a5b0dd1899 Binary files /dev/null and b/windows/deployment/windows-autopilot/images/devices.png differ diff --git a/windows/deployment/windows-autopilot/images/hh.png b/windows/deployment/windows-autopilot/images/hh.png new file mode 100644 index 0000000000..98fbc3cd7b Binary files /dev/null and b/windows/deployment/windows-autopilot/images/hh.png differ diff --git a/windows/deployment/windows-autopilot/images/reset.png b/windows/deployment/windows-autopilot/images/reset.png new file mode 100644 index 0000000000..0619b7fa03 Binary files /dev/null and b/windows/deployment/windows-autopilot/images/reset.png differ